CS6 problems

Hi there, my CS6 has a lot of very annoying problems and I need to know what has been done to sort it out.  Mostly they are intermittent which adds to the aggravation.  When cropping the whole screen goes grey and the image disappears.  The only solution is to save the work at the point that you're at, shut down both Bridge and CS6, reopen and sometimes that works.  Sometimes I have to restart the entire PC! The same applies when using the gradient tool...  I have used PS since PS2 and have never had anything quite as bad as this happen previously - please tell me what has been done to correct these niggles?

Good day!
When cropping the whole screen goes grey and the image disappears. 
Could you please post a screenshot with the pertinent Panels and the Options Bar visible?
Could you have set small pixel values for the Crop Tool?
What is the magnification?
Regards,
Pfaffenbichler

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