CS6 product not reflecting in my account

My products only lists that I purchased CS4, I have also purchsed the upgrade to CS5 and to CS6.
I need to de-activate CS6 on my Hard drive and install it on a new Hard drive - but how do I get CS 6 again and what license serial number must be used?

If you are saying they were there before and not now look again closely.  I think there are several categories in My Products.  If you can not find it then call Adobe customer support.
When you get the s/n and download link burn a disk of the install file and keep it an s/n in safe place.  You may need it in future.

Similar Messages

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    Character string of en_AE and en_IL supported by CS6 is not reflected in a dialog title of plugin.
    [Development environment]
    Flex SDK 3.4
    Extension Builder 2.0
    Flash Builder 4.6
    Does development environment have restrictions?

    I have tried that already in my program. Its not
    working.Please elaborate.In my program i have tried the following lines. Those println statements are not printing anything. As i am using NetBeans IDE i can see that the program is not exiting, neither the dialog box is disposing, I am explicitly clicking Stop Build/Run to exit out of the application. I think only its becaming invisible when i am clicking on the [ X ] close button.
                    frame.addWindowListener(new WindowAdapter() {
                            public void windowClosing(WindowEvent e) {
                                    System.out.println("Inside frame.addWindowListener");
                                    LoginDialogTest.this.dispose();
                                    System.exit(0);
                    //control is not coming here
                    LoginDialogTest.this.addWindowListener(new WindowAdapter() {
                            public void windowClosing(WindowEvent e) {
                                    System.out.println("Inside this.addWindowListener");
                                    LoginDialogTest.this.dispose();
                                    System.exit(0);
                    });

  • Product not listed on my account

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    Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
    Click on the link below, and after that click on "Still need Help? Contact us."
    Then on the next page, click Chat
    There is also a phone option.
    http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

  • Deleted mail messages not reflected in online account

    I download my email from yahoo into mail. I want to keep the messages on the server, so I don't remove them from the server. However, when I delete the messages in mail, I would like to have them deleted in my yahoo account. Currently, they are not deleted. How can I accomplish this?
    Jeff

    Solved...
    My ISP is Sympatico in Toronto. Unfortunately, Sympatico uses Microsoft's Hotmail servers to manage customers' email. Apparently, according to Sympatico, Microsoft will not allow you to use a mail client (other than their own?) to delete messages off its servers. I have to go into my mail account via browser to do so. That way, I guess, I can see all the MS propaganda.
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    JP

  • Intercompany billing (sales) not reflecting in sales account 410001

    Hi,
         I need some clarification regarding intercompany sales process.
    My client is having two company code named 8500 & 8700.
    we have to sell 8700 material eg 870000 through 8500 plant 8501. For this requirement i configured intercompany sales.
    i have assigned my deliverung plant 8501 and distribution channel  to 8700 . Created Internal customer representing 8700 in 8500/01/01 sales area and assigned to 8700 sales organisation. Ordertype OR assigned to billing type IV.
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    Edited by: Mohamed.Naseem on Jun 22, 2010 12:53 PM
    Edited by: Mohamed.Naseem on Jun 22, 2010 12:54 PM
    Edited by: Mohamed.Naseem on Jun 22, 2010 12:54 PM

    So Mohamed, So it is posting to right account and you can see the Accounting document. But when you display the account balances, you don't see the Accounting Document there? Is that the issue?
    What T code are you using to display the account balances? Also describe briefly what you are doing after entering the transaction?

  • Can I install the traditional CS6 product (not creative cloud) on a mac and a windows pc?

    Hey,
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    But what about the traditional CS6 version (without creative cloud membership).
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    Traditional versions (perpetual licenses) are still platform specific: Windows only or Mac only.
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  • Bank account number not reflecting while creating invoice some parties

    Hi All,
    We are facing following issue while creating invoice's for some particular parties.
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    Kindly guide us regarding this.
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    Hi Team,
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    Thanks,
    Shruti

    Hi Shruti,
    did you check the changed template in the productive environment? Did the transport successfully reached the new system?
    If the changed template is available please (re)publish the file on the new environment.
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  • Pur Grp and product category changes made in R3E not reflecting back to SRM

    Need to investigate why changes made to Purchase Requisitions in SAP R/3 (Purchasing Group & product category) doesn't feed back to SRM.
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    Hi Sanjay,
    You should also schedule report BBP_GET_STATUS_2 (updating requirement coverage
    requests) to run in the Enterprise Buyer system, so that information on the status of purchase
    requisitions, purchase orders, and reservations is up-to-date.
    I hope,this helps.
    Regards,Nishant

  • 802.1x accounting does not reflect correct port status

    Hi,
    I've just discovered an issue when trying to use MSFT supplicant and Cisco 802.1x accounting. This makes 802.1x accounting completely unusable.
    Facts:
    1. MSFT supplicant does not send EAPOL-Logoff messages and there's no way to enable this (btw. Aegis client does not send it either, except when disabling interface).
    2. I am doing machine authentication along with domain authentication.
    3. Windows XP SP2 is used with EAP registry hacks applied.
    4. PEAP/MS-CHAPv2 method is used.
    Now when the computer is started it is logged into 802.1x with 'host/machine' account and RADIUS accounting start is sent by the switch. That's fine.
    When a user logs on with its 'domain\user' identity, then EAPOL-Start is sent from the host triggering new EAP message exchange and the user is authenticated correctly. However the switch sends Interim Accounting still using 'host/machine' credentials which is obviously wrong.
    Even more bizarre accounting happens when the user subsequently logs off from the machine. The EAPOL-Start is sent from the host triggering new authentication process for 'host/machine' identity and the host is authenticated ok. The accounting being sent is:
    - first Accounting Stop for 'host/machine' User-Name
    - then strange Interim Accounting with most attributes empty or missing
    256970: Jul 10 15:56:41.211 MET-DST: RADIUS: authenticator 68 CA 1A 46 85 4F F5 95 - 87 B4 84 61 72 85 42 F3
    256971: Jul 10 15:56:41.211 MET-DST: RADIUS: Acct-Session-Id [44] 10 "013F0000"
    256972: Jul 10 15:56:41.211 MET-DST: RADIUS: Vendor, Cisco [26] 34
    256973: Jul 10 15:56:41.211 MET-DST: RADIUS: Cisco AVpair [1] 28 "connect-progress=Auth Open"
    256974: Jul 10 15:56:41.211 MET-DST: RADIUS: Acct-Session-Time [46] 6 0
    256975: Jul 10 15:56:41.211 MET-DST: RADIUS: Acct-Input-Octets [42] 6 0
    256976: Jul 10 15:56:41.211 MET-DST: RADIUS: Acct-Output-Octets [43] 6 0
    256977: Jul 10 15:56:41.211 MET-DST: RADIUS: Acct-Input-Packets [47] 6 0
    256978: Jul 10 15:56:41.211 MET-DST: RADIUS: Acct-Output-Packets [48] 6 0
    256979: Jul 10 15:56:41.211 MET-DST: RADIUS: Acct-Authentic [45] 6 RADIUS [1]
    256980: Jul 10 15:56:41.211 MET-DST: RADIUS: Acct-Status-Type [40] 6 Watchdog [3]
    256981: Jul 10 15:56:41.211 MET-DST: RADIUS: Vendor, Cisco [26] 24
    256982: Jul 10 15:56:41.211 MET-DST: RADIUS: cisco-nas-port [2] 18 "FastEthernet0/11"
    256983: Jul 10 15:56:41.211 MET-DST: RADIUS: NAS-Port [5] 6 50011
    256984: Jul 10 15:56:41.211 MET-DST: RADIUS: NAS-Port-Type [61] 6 Eth [15]
    256985: Jul 10 15:56:41.211 MET-DST: RADIUS: Class [25] 27
    256986: Jul 10 15:56:41.215 MET-DST: RADIUS: 43 41 43 53 3A 30 2F 32 39 32 66 2F 61 38 31 38 [CACS:0/292f/a818]
    256987: Jul 10 15:56:41.215 MET-DST: RADIUS: 30 32 38 2F 35 30 30 31 31 [028/50011]
    256988: Jul 10 15:56:41.215 MET-DST: RADIUS: Service-Type [6] 6 Framed [2]
    256989: Jul 10 15:56:41.215 MET-DST: RADIUS: NAS-IP-Address [4] 6 10.129.128.40
    256990: Jul 10 15:56:41.215 MET-DST: RADIUS: Acct-Delay-Time [41] 6 0
    256991: Jul 10 15:56:41.239 MET-DST: RADIUS: Received from id 1646/238 10.129.128.38:1813, Accounting-response, len 20
    256992: Jul 10 15:56:41.239 MET-DST: RADIUS: authenticator ED 8E 8B 15 28 5F E4 37 - BF A8 F5 9E 10 43 5E A8
    So that the accounting sent from the switch does not reflect current status of the authenticated user on a given port.
    How to deal with this issue? Any ideas?
    thanks,
    robert

    Does your radius proxy-table is populated wrong for EAP- SIM users ?

  • CS6 Production Pro W8 install fail "OS requirements not met"

    Hello. Have failed install of CS6 Production Premium.
    Currently have CS-4 Master, LR-3, LR-4 installed on this machine. Because of Adobe nightmare install issues I have had on W8 with CS4 though have SN for CS6-PP have attempted install as trail.
    The install failed, in the majority of cases, because "OS requirements not met", and in others as installer claimed it cannot find files.
    Given my system hardware, and that an running W8 with the latest patches it is inconceivable to me that "requirements are not met".
    Here is relevant system info:
    OS: Windows 8 Professional (x64) (build 9200)
    CPU: 3.60 gigahertz Intel Core i7-3820
    MB: ASUSTeK COMPUTER INC. SABERTOOTH X79
    BIOS: American Megatrends Inc. 3305 12/25/2012
    RAM: 32710 Megabytes Usable Installed Memory
    Hard Drive Capacity: 10321.23 Gigabyte
    Hard Drive Free Space: 5881.41 Gigabytes
    GPU: NVIDIA GeForce GTX 660
    Main Display: DELL U3011 (29.7"vis, s/n XX-0PH5NY-XXXXX-0BA-275L
    I have the error log of the failed install (a few excerpts below). I also have the Belarc system profile summary available.
    Tried to solve this on "Chat". but for the past 20 minutes have been reading "All representatives are actively assisting other customers. Your estimated wait time is 0 minute(s) and 1 second(s) or longer. Thank you for your patience." in the chat window.
    ========= some excerpts from failed install log
    WARNING: DW066: OS requirements not met for {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} Adobe Media Encoder CS6 6.0.0.0
    WARNING: DW066: OS requirements not met for {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0
    WARNING: DW066: OS requirements not met for {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0
    WARNING: DW066: OS requirements not met for {51C77DC1-5C75-4491-8645-A17CC33F5A36} AdobeColorEU CS6 4.0.0.0
    WARNING: DW066: OS requirements not met for {26F763C9-076F-473D-9A0E-4050C973737C} AdobeColorJA CS6 4.0.0.0
    WARNING: DF054: Unable to read Adobe file version for file path 'C:\Program Files (x86)\Common Files\Adobe\Color\Profiles\Recommended\USWebCoatedSWOP.ERROR: DF012: Unable to find file(Seq 16)
    ERROR: DF024: Unable to preserve original file at "C:\Program Files (x86)\Common Files\Adobe\Color\Profiles\Recommended\USWebCoatedSWOP.icc" Error ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 16)
    I think that the below may be a summary of the failed installs
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050: - AdobeColorCommonSetCMYK CS6: Install failed
    ERROR: DW050: - AdobeIdeaPluginCS6 x64: Install failed
    ERROR: DW050: - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure
    ERROR: DW050: - Adobe NPS Panel: Install failed
    ERROR: DW050: - Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack: Install failed
    ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_AdobeIllustrator16en_USLanguagePack_x64: Install failed
    ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit): Failed due to Language Pack installation failure
    ERROR: DW050: - AdobeIdeaPluginCS6: Install failed
    ERROR: DW050: - Adobe Illustrator CS6 Support32: Install failed
    ERROR: DW050: - Adobe Illustrator CS6 Support: Install failed

    Thanks, However, did not have good luck with the Adobe Cleaner Tool with CS4 install last month (am bringing a new computer to life).
    Had the same odd color-profile problems (and others)  with CS4 install. First tried the adobe suggested remove all profiles, then tried the Adobe Support Advisor,  etc etc. Eventually gave up and ran the suggested ACT - this did allow for CS4 install to succeed (except for Flash).
    However, though had chosen only CS4 clean, the ACT wiped out lightroom-3 and in addition screwed with other parts of the registry so that i had to reinstall several programs (for example Launchy) and it also wiped out everything in the create new docs reg key except for Adobe products - fortunately had backed up the reg and so was simply able to export/import to get these back (though without the adobe doc creation context menu entries!)
    I have NEVER had an Adobe "Creative Suite" product install without complication - which is why I went with the trial version, as in the past have had to call Adobe because of "too many" (but all failed) installs. One time ... well no one really wants to hear about how Adobe was moving its support center, and I could not get through, and had a deadline.
    Looking through the log ii see that several failed installs were of 32-bit components. As the installer correctly id'd this as a 64-bit OS (and installed BOTH the 64 & 32-bit versions of PS) perhaps this is not important (so, why then did the installer attempt to install them??)
    What worries me most is the first line of the error file "WARNING: DW066: OS requirements not met for {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} Adobe Media Encoder CS6 6.0.0.0" as I have had problems with the AME before. Notably, after an update to CS4 (XPP) although the AME would load - it would not actually ENCODE anything for output but just sit there unresponsive. One wonders what "OS requirements" W8 Pro-64 does not meet.
    Really, after all this time, and given how expensive the applications are one would think that Adobe could come up with an installer which works better than this.
    So - again - thank you. Have poked around a bit, and as PS and PP both launch, perhaps they will work. Have not yet had the time to try encoding from CS6 - if I have problems, I will be back.
    Thanks

  • Modified WAD report does not reflect in Production even after transport

    Dear Friends,
    We are using BI7.00 with Nw2004S. One of my report had been created in WAD (Web application designer). I have transported this report to production from Quality as in our case the Quality client is the base client for WAD report development. I collected the objects from the transport connection in RSA1 and transported the request.
    After the above since user wanted changes in the report,i again modified the report and checked. Everything was fine in my Quality client but when i transported it to production, the new modifications are not appearing.
    I have done the transport more than 2 times but still not changes is shown.
    Experts kindly provide your helping hand.
    Regards,
    M.M

    Dear Arun,
    Thank you for your feedback. As per your guideline we executed the program RS_TEMPLATE_MAINTAIN_70 in both QAS and PRD clients and found that the html codes are same. Moreover we are still not able to get the modified web items in our PRD clients. All the caches were deleted and still no improvement. Following are the other activities and obeservations done by us.
    1) Deleted the web item again in QAS client, Saved the report, recreated the web item, saved and then collected it in the request and transported and found that it is still not reflecting.
    2) In our observation, we find that the objects are found collected in the transport request and the task of the transport request contains no element. We do not know whether it is right.
    3) Missing of authorisation was also checked and found that it is not the culprit.
    In the above context we are still groping in the dark. Kindly provide your expert comments.
    Regards,
    M.M

  • CS6 does not show on my Adobe account.  Has my registration been lost?

    CS6 does not show on my Adobe account.  Has my registration been lost?

    make sure you're using the same adobe id to check your account as the adobe id used to register your software.  also, you should have a copy of your serial number(s) secured locally.  and, for extra comfort, you should have a copy of your installation files,
    Downloads available:
    Suites and Programs:  CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5 | 4 | 3
    Captivate:  7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Get message that serial number is valid but product not found when trying to activate CS6.

    Hi,
    I need help with installing CS6 to a new computer. I have owned PS since CS and have upgraded through all of the versions. Do I have to download the old versions too now? I don't remember doing that on my new desktop last year. When I try to activate with the serial number it says the number is valid but the product is not found. I have tried my previous version numbers but they are invalid. There is a drop down to choose what product I am trying to activate but CS6 is not even listed. CS6 Extended is but that is not what I have. Can anyone help me with this?

    you purchased cs6, not as an upgrade. 
    if that's correct, you do not need any previous versions installed and you should not be prompted for any previous version's serial number.
    what exact product did you purchase and what product did you download?

  • Not sure what to do. I had the driver replaced in my PC and am reinstalling everything. I got Lightroom to work fine. However, my photoshop, which was a CS6 download from this past December, will not redownload from my account. What to do?

    And I am REALLY not a techie, so please be kind. I'm doing the best I can.

    Hi,
    Try to download the product from here: Download CS6 products
    Thank You
    Arjun

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