CS6 Products requiring serial key suddenly after being used fine since luanch? Wont accept my key (pasted from my adobe account). Reverted to trial. Please help!
I've had the CS6 Master collection since it was released and havent had any problems with it until today. It is asking me for my serial key (for the first time since its been installed) and says the one I am providing is invalid. What is happening here? I'm giving it the key that is saved in my adobeID and is registered etc. I almost wasnt able to complete some work except that it reverted to a 30 day trial, which isnt much better because I will just need to confront this problem again in 30 days. Does anyone know why it wont accept my key? I have it on a second computer and it is doing the same thing. Both worked fine yesterday. I really wanted to talk to someone, but adobe makes that near impossible.
CS6 or Creative Cloud Reverts to Trial Mode
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
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I just finished another "experiment".
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Thanks
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I suggest that you Contact Customer Care - click on the Still need help? button to chat with an agent.
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Hi,
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contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html
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