CS6 PS: Platform swap from Win to mac..??

Searching this "forum" points only to kb405819 -- which is obsolete as the fine folks here seem to have partially updated their website.
Where the heck to I get the "online form" to request a 'crossgrade'?? (Arggh.)
Specifically, this bit is now non working:
Under Get Support, click Orders & Returns.
From the Choose Issue Type menu, choose Product Exchange or Swap.
Click Proceed to Online Form.
In the Submit a Request page, follow the onscreen instructions.
Click Review Case & Submit.
You can expect a response within one to two business days.
Many thanks!!

Adobe customer "service", or what passes for service:
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat.
There is also a phone option. 1 (800) 833-6687
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation
Then:

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Anyone have advice on Platform swap from windows to mac

I have been using lightroom since the begining and purchased the original download versions and upgraded to lr2 when in was released. Both downloads are available for me to download to the mac version, but my question is this....Do I need to down LR1 and then LR2 upgrade (which I think is a stand alone program)?? Or just download LR2??? I have also been dabbling in LR3 beta on win and want to download that as well. Any advise would be appreciated.

Lightroom's licence is for both PC and Mac. Whatever brand your new computer may be, just install LR2 and enter your licence number.
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Hi,
I bought Adobe CS6 Design Standard (student&teacher) CZ for Win. I have DVD with installation.
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Can I get new CS6 installation files and new serial number for MAC?
Thank you, Ladislav Greiner, Prague, Czech Rep.

Order an Adobe product platform swap or language swap
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Operating system: how to switch CS6, LR from Win to Mac?

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CS6 for Windows requires a platform swap: Order product | Platform, language swap
You'll be issued a new Mac serial number and you won't be able to use your Windows serial number any more.
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How to change Photoshop Elements license from Win to Mac

In February 2015, I purchased the Photoshop Elements 13 Windows version. I no longer have access to the Windows version and it was uninstalled from the Windows Platform. Can I use the serial number for the Windows version with the Mac version?

yes. dl the mac install file and use your current serial number.
if that fails, Order product | Platform, language swap
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

CS4 from win to mac?

I have CS4 Design Standard win version and now I have a new Macbook. What I must do next to change my win version to mac version?
Thank´s, Petri Nurminen

There is nothing you can do to exchange your Windows version for a Mac version. Platform swaps are only supported for the most current release version, which is CS6. Here is a link to a page that explains the policy.
Order product | Platform, language swap

Re Install from Win to Mac

I have Photoshop CS4 Extended, installed on my Windows based PC. I am in a process to replace my PC with a new Mac. How can I transfer my License and install the CS4 on the new Mac?

It's not possible. You need to upgrade to CS6 or go Creative Cloud. Read the details:
Order an Adobe product platform swap or language swap
Mylenium

Creative Suite Standard Student - Switch from Win to Mac OS

Hello,
a few weeks ago I bought the Creative Suite Design Standard Students edition for Windows. By now I have not verifyed that I am a student, so I do not have an activation-key.
I know how to get the key. I just had to wait for my new documents from the university and yesterday my dad offered me his MacBook Pro 15" for a good price.
I would like to know if it would be possible to switch the OS and use the Creative Suite without buying a new one for mac os.
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Order an Adobe product platform swap or language swap
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Moving iTunes library from WIN to MAC os X with Parallels desktop

Hi Everyone,
I just move from PC to MAC ! I would like to synchronize my itunes library (music and appli) with my iPhone / iPad in the new environment. I'm still using Win 7 under Parallels desktop under Mac os.
What is the best solution ?
Best regards and thank you for your attention and answer. Vincent

I don't think you can do this without using the Consolidate function (which requires you to have "Keep iTunes Music folder organised" and "Copy files to iTunes Music folder when adding to library" checked).
However, if you were willing to accept a slight modification to your present set-up I think something could still be done. First you need to look at this article :
http://lifehacker.com/software/itunes/geek-to-live--how-to-move-an-itunes-librar y-from-a-pc-to-mac-and-back-242468.php
Assuming you've followed that route, you now have all your WAV files in iTunes. Here you can adapt the Genre tag to sort / create playlists from not only what iTunes puts in there, but your own additional Genre information also (for example I've combined all my Soul R&B and Disco genres by adding the SRBD suffix to each separate genre then using that suffix to pull them all up if I want). I also use the Comment tag to store release date (or in my case, Chart Entry date, but it's the same principle).
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The best way to move 2TB of data from Win to Mac

Hello,
what is the best way me to move 2TB (multiple files) data from windows to Mac?
I think that over the LAN, even using crossover cable connecting 1GB NICs would be painfully long. (Windows disk is quite fragmented)
If I put windows (ntfs partitioned) disc to one of Mac Pro bays, will Mac allows me to access the date on it?
if I take the disk of the windows PC and put it to [eSATA Hard Drive docking solution|http://eshop.macsales.com/item/Newer%20Technology/FWU2ES2HDK>, will Mac be able to mount it and let me copy the files from the windows disk?
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Being able to read, also means, being able to mount said drive volumes.
Windows 7 64-bit (Pro version if you have dual processor, which at this time really isn't needed that much) would work fine too.
There are programs, some or most have their own limitations, allow Windows to read and write to Mac HFS+ file system volumes; or the reverse and allow Mac OS to read/write NTFS. None are what I call perfect.
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eSATA docking stations. Depends on the interface and controller card if any, whether using SATA PCIe for one thing (you would not ever want to use USB though maybe USB3 PCIe if you can find one), therefore, use internal drive bays. Also, more concern with the drive temperature in one, they can get very warm in my experience.
But maybe you do, maybe you don't, actually need to move data, maybe just have it read-only accessible.
Putting the drive in a FW800 case would probably make the most sense, both now and for further use for booting (backup clones are handy and allowed) or for backup with Mac TimeMachine.
But I would install Windows 7 on your Mac Pro. I use GPT for data drives in Windows and to read from in Mac OS environment.

Migrating from Win to Mac

Hello,
I´m hoping to get my new MBP 13" in a couple of days. Due to the fact that all my computers are running Windows Vista, XP and Server, I´m totally new in the world of mac.
All I want to ask is: Is there any possibility to move my whole iTunes 8.2-library (with all podcasts, iphone backups/programs) from Windows Vista to my new macbook pro ? Do I need an external USB-HDD (formatted with NTFS at the moment) to transfer the data from system to system ? The problem from my point of view: iTunes for Windows stores the program folder, the library itself and the data in different folders.
And, sorry for off-topic in this forum: Is it possible to move my pictures (JPG, from digital camera) from my Windows HomeServer to the mac (iPhoto 09) ?
Thanks a lot.

After reading some how-to´s, there a a few questions left.
All I want is to transfer my whole iTunes-data from Windows to Mac OS X. Some how-to´s tell me just to copy the iTunes for Windows-content to a FAT32/NTFS external USB-HDD besides the *.itl-file (=iTunes library) to the MAC OS folders. Another how-to tells me to export the library under Windows to a *.XML-file. Afterwards I would have to change the drive-letter like C: to the MAC-format - that´s all. No *.itl-file, just copying the content to the MAC-folder and importing the library-XML-file into iTunes for MAC.
Could someone help me out ? Which promises to be the better way ?
On Choosing the *.itl-way: Do I have to change pathes ? Does it contain pathes/drive letters ?
Thanks.

Just bought a mac.. want to change the ipod from win to mac

how can i do that and save the playlist, purchases, etc ??

You can transfer all of your song files from iPod to Mac using a third-party utility. Macs can read the Windows format, so it should work even if the iPod is formatted for Windows.
The free utility of choice for Mac seems to be Senuti.
http://www.fadingred.com/senuti/
(just noticed it's now shareware, but there is a 30-day trial).

Changing plat forms from Win to Mac, Can we move 6 x Win licensed versions of Acrobat Pro 9 to Mac?

We have 6 x Win Acrobat 9 Pro licenses - Any recommendations on how we could utilise these licensed versions on the new system and or is there an upgrade path?

There is no normal upgrade path, all usual purchases stay in the same platform. So you could upgrade to Acrobat Pro 11 for Windows.
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You might also want to look at volume licensing.

Photoshop files from win to mac?

hallo!
i'm waiting for my imac to come and in the meantime i'm making a cd cover in photoshop 5.0 on a win98SE.
my platform kind of s*°ks and i try hard to work with big files, but now in less then a week my iMac G5 will be here and i'll start to finish the job of the cd with it...(so glad about it).
does someone have an idea if could be a problem to transfer the .psd files from photoshop 5.0 win to a photoshop cs on mac?
I really hope is gonna work!
Thanx for any reply!
Pietro

you're saying that i can save the file with that option,maybe?
You actually don't have a choice. All Windows files have an extension so the OS knows what application it's related to. To make Windows look more like a Mac (OS 9 and earlier at the time), they designed Windows '95 and later to hide known extensions. So even if you don't see .psd at the end of your document name, it's there. Just be aware that because it's hidden, it may look on the CD to the Mac as if it has no extension. That's no problem though. Just add it after you've copied the file off of the CD onto your Mac by renaming the file.
how can i rasterize my font layers to maintain the design?
I can't remember if Photoshop 5 has that option. But it would be Layer>Rasterize>Type.
or maybe i better get the equivalent fonts for mac on internet?
If it's a free font anyway, then sure. Otherwise, rasterizing the font layers will work just fine.

CS6 PS: Platform swap from Win to mac..??

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