CS6 PSD and PDF file icons not appearing...

Currently using OSX Lion, and for some reason all other computers (win7 and Macs) on the network here where I work cannot see image icons anymore on the files that I save using CS6. This was never a problem before in previous versions of Photoshop and only seems to affect any os here that isnt LION, including Snow Lep and WinXP thru 7. When someone else is viewing the documents all they see is a grey box where the thumbnail would usually be.
It's causing a headache for some of the people here that I work with. So i'm bouncing back and forth between CS6 and CS4 (never upgraded to 5).
Any idea if there is a setting I need to change in this version of PS? Or is this a bug? Thanks!

If you are referring to the thumbnails, see link below. You should see a general PS icon though.
The preview was causing problems on MacOS and Windows, so it was removed.
Pattie
http://forums.adobe.com/message/4283977#4283977

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Hyperlinks to XLS, DOC, and PDF files that are included in a
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2. I open the help project in RoboHelp HTML.
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5. I open the topic in which I’m going to place the
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6. I “drag and drop” the Baggage File into the
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7. I save the changes and then generate HTML (.chm) help.
8. I open the .chm file and click the hyperlink. The XLS,
DOC, or PDF file may or may not open.
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These buttons work then as one would expect. (When the hyperlink
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“View Selected Item” function (Ctrl+W) in the RoboHelp
HTML project.
- Once a hyperlink stops working, it will not start working
again until I delete all the Temporary Internet Files.
- A hyperlink will stop working even if Internet Explorer
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WORKAROUND
Through trial and error, I have discovered that if a
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following steps:
1. Leave the .chm file open.
2. Open Internet Explorer.
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4. From the “Internet Options” dialog box, select
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5. Under the “Temporary Internet Files” section,
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Files” dialog box closes.
7. Click “OK” to close the “Internet
Options” dialog box.
8. Without closing Internet Explorer and without re-starting
the .chm file, all the hyperlinks that didn’t work before
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GENERAL SYSTEM INFORMATION
- Windows XP Pro, SP2
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- RoboHelp X5, 5.0.2 Build 801
- HTML (.chm) help project files exist on my local machine
- HTML (.chm) help file is run from my local machine
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Username\Local Settings\Temporary Internet Files\”
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“594” MB
“View Files…”
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hyperlink and then click either “Open” or
“Save” from the “File Download – Security
Warning” dialog box.
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and then click “Cancel” from the subsequent “Save
As” dialog box.
- If I click “Cancel” from the “File
Download – Security Warning” dialog box, the file does
not appear in the Temporary Internet Files folder.
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folder, its Internet Address is displayed similar to the following:
“ms-its:C:\PrimaryProjectFolder\ProjectName.chm::/SubFolderName/FileName.xls”
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Here’s a list of all the program files that appear:
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(Last Accessed 12/13/06) (Version 12,0,6024,0)
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12/14/06) (Version 10,1,4,20)
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12/18/06) (Version 9,0,28,0)
- “Windows Genuine Advantage Validation Tool”
(Last Accessed 12/14/06) (Version 1,5,722,0)
- “WUWebControl Class” (Last Accessed 12/13/06)
(Version 5,8,0,2469)
Today is 12/18/06 so the only program file that is listed as
having been “Last Accessed” today is the
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REQUEST FOR HELP
I really want to include certain PDF, DOC, and XLS files in
their native format in a .chm file. However, I need a better
solution to my problem than the one I discovered. What I really
want is to avoid the entire problem altogether.
Have anyone seen this before or have any suggestions?

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Ok so here is what i did:
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Back in the post above, I suggested doing the Save_As to JPEG to see how things get changed. Use that in another test - Import that JPEG as a Menu. In Encore, try to Link to what had originally been Buttons in that Imported JPEG. What happens? Can you Link to them, even though you are now working with the created PSD?
Now, add a Button, or two, from the Library. Choose Edit in Photoshop, and look at the Layer and Layer Set structure. Things have changed from the original JPEG, with only the Background Layer. You now have that Library Button's Layer Set structure.
Good luck, and hope that this helps,
Hunt
Here are looks at the structure, using the Library Menu Business>Clock:
The Menu in PSD with the Layers Palette Open
Same Image With Layers Flattened to Save As a JPEG
What the JPEG Looks Like As a Flattened JPEG
The only way to Import that JPEG into Encore as a Menu would be to change the file extension to PSD, but what appear to be Buttons would NOT be Buttons, but just static pixels in the Background.
Message was edited by: Bill Hunt - Added graphics

CS6 PSD and PDF file icons not appearing...

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