CS6 "Save for Web" problem.

Hi. I am trying to save an animated GIF using Photoshop CS6. But when I hit the Save for Web option, a dialog box appears saying, "This operation could not be completed." What should I do?

Hi, sir. I have tried your suggestion but none of them helped. I'm sorry. Here's a screenshot of my work. After I have imported the video clip I'm about to used for my animated gif.
But then when I click "Save for Web" option, a dialog box appears.
I'm a photoshop newbie so please can you help me.

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About CS6 save for web quality.Always aliasing.

I used to save JPEG or PNG by save for web before(CS5).
I found out beside the "save for web" interface changes and the quality become very low in CS6.
No matter setting high quality 100%. it is sill aliasing.
I know if use "export" it colud be better. BUT I can't set the image size.
I have to edit artboards or resize in photoshop.
I want to make sure what worng with my cs6 save for web. it's my computer problem or does anyone else have the same problem??
Thanks.
mac pro os x 10.8.3 / cs6

save for web setting
I tried optimized and matte...same result.
save-for-web-seeting-300%forview
result_save-for-web

Photoshop CS6 Save For Web UI extra border Bug

Last week we finally got upgraded to CS6, and I'm dissapointed to see the visual defect I reported in CS5.5 still exists in Photoshop CS6 Save for Web. The details and screenshots are all the same as in my previous thread. http://forums.adobe.com/message/3843054#3843054
Isn't there a way to fix this? I rely on PhotoShop to be pixel perfect, not to add extra distracting lines and borders to my work.

FYI, just to test I just did a crop of an image, then screen grabbed the result.
To ensure the edge is visible, I changed the workspace background from the dark gray I usually use to a lighter gray... Here's the pertinent part of the workspace...
A closeup of the upper-right corner:
Notably, I don't see any black line around it like you showed. This leads me to wonder whether I interpreted your screen grab properly...
-Noel

Photoshop CS6. Save for Web Problem - Don't remember folder location

Hi!
Found one more problem with Save For Web in Photoshop CS6.
Example:
1. New Document
2. Choose - Save for web
3. In dialog window Photoshop CS6 offer to save in - os My Document Folder
4. Ok, every time I don't really need to save in os folders - I save files to my folders. So, change folder ...for example to disc D
5. Create another New document
6. Choose Save for web
7. And.... - Photoshop CS6 offer to save my file in os My Documents AGAIN !!!
So, in fact it's real uncomortable!!! ...if I save different files for web frequently ....I need every time change My Documents....it makes me nervous.......
Here - compare with CS3: CS3 remember "old" folder location even at another session (for example - after reload os)
Is there any fix this problem?
p.s. Testing on:
OS - windows 7 64 bit
cs6 - 64 bit extended
cs3 - 64 bit extended

Noel, Yes! In your example everything works like on your video. May be my explanation was not so clear, so...I'm trying to describe in more details.
I don't know how to make video & animated gif by capture the screen...so I'll try to explain by words
1. Start CS6
2. Make New Document
3. Save for Web (save parametres are: JPEG, HIGH etc....I think it doesn't matter)
4. CS6 offer "My Documents"
5. Change the way to "Disc D"
6. Save it by name for example "Untitled-1".... & close window "Save for web"
7. Choose "Save for Web" again
....So, at this step - CS6 remember my current location "Disc D" even I open other file & use command "Save for web"...it saves to Disc D. Everything is ok.
....continue:
8. Shut down the CS6
9. Run it again
10. Create new file or....even open saved file on disc D in previous session - "Untitled-1"
11. Save for Web
So, it's final: CS6 offer the "My documents" AGAIN
....continue:
12. Run CS6 - Make New File - Save for Web to disc D by name "Untitled-1"
13. Keep the photoshop session & create new document...let's call it "Untitled-2" - so, now I have 2 files opened in CS6: "Untitled-1" (it was saved on disc D before) & new "Untitled-2"
14. So if I'll try to save second file "Untitled-2" fo web CS6 offer the way "My documents" AGAIN!
p.s. Tryied to do the same on CS3 - Shut down CS3 2-3 times, opened different files, create new docs - there's no trouble. In global - CS3 remember last way (in my case it's "Disc D") & doesn't change it by itself. In fact working in CS3 I din't feel any problems with this command "Save for Web", that's the reason I didn't write any questions on forums etc..... But starting to try CS6 I really feel it makes the work to change every time the folder ways not so comfortable...so I wrote the question here
p.s. 2 In spite of I didn't work in CS4-CS5 cause it were not comfortable in my opinion....now I wanted to test "save for web" in CS5. Trouble is the same even during one session:
1. Run CS5
2. Create new document
3. Save for web - CS5 offer "My Dociment", change it to "disc D" - save - ok
4. Shut down, run CS5 again
5. Create New, or even Opened old saved file to disc D (for example from step 3) - CS5 offer the way "My documents" again
I hope this my explanation was more clear to understand

Ps CS6 Save For Web - various resampling choices give identical result

Ps CS6
OS X 10.6.8
Save For Web offers 5 resampling algorithms (the same 5 as in Image Size, ignoring "Bicubic Automatic", of course) for when the output is being resized.
All choices except "Nearest Neighbor" output an identical image (which is different to all results of Image Size). Although the "Bilinear" output contains the same pixels as the output of the 3 bicubics, its file size is slightly different then their shared file size.
I normally resize with Image Size, so this post is not a request for help. This is only to alert Adobe to the apparent problem.

conroy2009-
i am happy to report the issue for you, with some more information to better understand the problem.
i would recommend you take a look at the following link:
http://www.jeremymoore.com/GettingGoodPictures/PhotoshopResample/
http://help.adobe.com/en_US/photoshop/cs/using/WSfd1234e1c4b69f30ea53e41001031ab64-7945a.h tml#WSfd1234e1c4b69f30ea53e41001031ab64-793ca
http://www.photoshopessentials.com/essentials/resizing-vs-resampling.php
the link above better explains the differences in the three resampling modes.
-janelle

CS6 "Save for Web" "Convert to sRGB" Issues

Hello,
I'm aiming to take RAW photo files, edit them in a wide color space, and when posting them to the web, save them as sRGB.
My workspace is as follows:
I open RAW files in Photoshop via ACR as 16-bit ProPhoto smart objects.
When I finish editing them, I use "Save for Web" with the "Convert to sRGB" and "Embed Color Profile" boxes checked.
Photoshop and Bridge tell me the profile in photos saved as such is sRGB as expected. When I upload to a site like flickr, however, the metadata says the photo is still in ProPhoto. See an example here: http://www.flickr.com/photos/nrbelex/7950202448/meta/in/photostream
If I use "Convert to Profile" and change it to sRGB, then upload to flickr, the metadata says the photo is in sRGB, as it should be.
What am I missing here?
Thanks!

Without using Flickr, I'm not seeing any problem with any of the color-managed software I have here.
The ProPhoto test file I prepared, when Save For Web is used, is saved with sRGB numbers and (since I checked the box) has the sRGB IEC61966-2.1 profile embedded in it.
Photoshop re-opens the file and correctly judges that it has the sRGB IEC61966-2.1 profile.
A search through the binary data from the file Saved For Web using a text editor turns up a number of references to sRGB IEC61966-2.1, but none to ProPhoto RGB.
Your first image above, however, has BOTH references to sRGB IEC61966-2.1 and ProPhoto RGB, the latter appearing in a string of text data that looks like:
<rdf:Description
rdf:about=""
xmlns:xmp="http://ns.adobe.com/xap/1.0/"
xmlns:dc="http://purl.org/dc/elements/1.1/"
xmlns:aux="http://ns.adobe.com/exif/1.0/aux/"
xmlns:photoshop="http://ns.adobe.com/photoshop/1.0/"
xmlns:xmpMM="http://ns.adobe.com/xap/1.0/mm/"
xmlns:stEvt="http://ns.adobe.com/xap/1.0/sType/ResourceEvent#"
xmlns:stRef="http://ns.adobe.com/xap/1.0/sType/ResourceRef#"
xmp:Rating="3"
xmp:ModifyDate="2012-09-07T12:40:05-05:00"
xmp:CreateDate="2012-09-06T19:18:56"
xmp:MetadataDate="2012-09-07T12:40:05-05:00"
xmp:CreatorTool="Adobe Photoshop CS6 Windows"
dc:format="image/jpeg"
aux:SerialNumber="022031001932"
aux:LensInfo="70/1 200/1 0/0 0/0"
aux:Lens="EF70-200mm f/2.8L USM"
aux:LensID="165"
aux:LensSerialNumber="0000000000"
aux:ImageNumber="0"
aux:ApproximateFocusDistance="4294967295/1"
aux:FlashCompensation="0/1"
aux:Firmware="1.1.3"
photoshop:DateCreated="2012-09-06T19:18:56.056"
photoshop:ColorMode="3"
photoshop:ICCProfile="ProPhoto RGB"
xmpMM:DocumentID="xmp.did:0F84D078F91311E19565E271D59D6831"
xmpMM:OriginalDocumentID="98EDC08C95F6E809F2FB9CADB1F3442D"
xmpMM:InstanceID="xmp.iid:0F84D077F91311E19565E271D59D6831">
-Noel

CS6: save for web doesn't work

i have photoshop extended CS6 since yesterday and today when i was going to save an animation, go to file- save for web, this appears "the operation could not be compleated" someone help me please.

i have a PC, well i made a lots of animations from ps cs5 and i never had problems with that, i just made a animation from a clip of a video like this
but when i press click photoshop crash down or this appears:
this doesn't happen to me with CS5 and i didn't copied plug-ins from another version, i just intalled it and that's all.

GIF/Save for Web problem (PSE 7)

I've tried searching for an answer to this problem but nothing seems to address quite what's happening.
I recently had to replace my laptop, and switched from Windows XP to Windows 7. I transferred PSE 7 from the old system to the new system, and have had no trouble with it- until now. I have a 52-layer Photoshop-format image that I would like to save as an animated .gif, with each layer as a different frame. File >> Save As has the option to save Layers as Frames, but if I check it, then click "Save", nothing happens. Nothing at all. On my old system, I'd get a new dialogue with options like quality, duration per frame, loop, etc, but that's not happening anymore, and nothing saves (if I go to find the new .gif file, it's just not there). If I DON'T choose "Layers as Frames", the .gif dialogue comes up just fine, and it has no trouble saving as a static .gif. But it seems that it's just refusing to save it in animated format.
I'm having the same issue with "Save For Web". Neither the file menu option or the keystroke command will bring up the dialogue to let me save it that way. It thinks for maybe a second, but then doesn't do anything else, and doesn't save the image.
I've already tried resetting the layout, just in case the dialogue box was shifted somewhere I just wasn't seeing, and I tried resetting the Save For Web preferences, but neither of those things worked. Any explanation as to why an animated "Layers as Frames" .gif is the only format that isn't saving properly?
I've also tried opening old animated .gifs that I created with XP, and they will not re-save as animated .gifs either. I get the "Do you want to save the changes made" dialogue, but clicking "Yes" doesn't do anything and doesn't save the updates. I'm at a complete loss for why this function no longer works.

Glad you got it working.
It takes some getting use to the differences between xp and windows 7
in regards to permissions and all that stuff. Even when you install
programs on an administrative account, problems still persist sometimes.
What i do is always install programs by right clicking on the installer and
choosing Run as Administrator even when installing on an account with administrative
permissions. I seem to have less problems doing it that way. Anyway, just something to
keep in mind for the future.
MTSTUNER

Save for Web problem

I am using 'fit artboard to selected items' feature and everything looks as it should be until I try to export them through Save for Web.
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I'm on MAC, using CS 5.1.

I am saving as .png 24 with transparency and not interlaced.
However, I tried other formats and I see the same problem in all of them.
When I look at the borders in Illustrator Workspace I don't see that feather, but I can clearly see it in preview for Save for Web.
And I also know that it's not the problem with my computer because all other colleagues (there's 8 of us) are having the same issue.
So, I made another example, using just the plain red square and, while in Artboard Tool, clicked on it and Workspace showed that it bounded to square perfectly, but it's not :/
Same transparent 1pxl column on the left and top of it.

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Oh if only it were that easy... Unfortunately, they have to be cropped and resized, converting over from a print catalog where much of that work was originally done in InDesign, and now have to convert each individual image to make the web site look like the catalog... but thanks for the suggestion, have already tried to automate what I could.. But much of this is going to be hands on... getting my familiar quick keys to function correctly would help greatly.

Photoshop CS3 color management "Save for Web" problem

This problem is getting the best of me.......
After spending 3 full days researching this problem, I am no closer to finding an answer than when I started. I still cannot produce a usable image through the "Save for Web" feature of Photoshop CS3. I have read web page after web page of "Tips, Tricks and Recommendations" from dozens of experts, some from this forum, and still I have no solution... I am exhausted and frustrated to say the least. Here's the simple facts that I know at this point.
I have a web design project that was started in PS CS1. All artwork was created in photoshop and exported to JPG format by using "Save for Web". Every image displays correctly in these browsers (Safari, Camino, FireFox and even Internet Explorer on a PC).
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Thanks,
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>> First of all... I'm using an Adobe RGB image master... I open it and get the Profile Mismatch Screen... I choose Use Enbedded profile... all looks well. Next I go to Proof Setup > Monitor RGB... again all looks well, no change that I can tell.
This has further confused the issue on several points, not the least of which version PS you are doing this with?
>> AdobeRGB> Convert to Profile > Working Space sRGB-2.1... all still looks well... but now, when I go to Proof Setup > Monitor RGB... I see the insane oversaturated look that is driving me nuts.
That is your strongest clue...it sounds like you have a bad system or bad monitor profile. To rule out the monitor profile: Set sRGB as your monitor profile in System Prefs> Displays> Color.
>> Adobe RGB image master... I open it and get the Profile Mismatch Screen... I choose Use Enbedded profile... all looks well. Next I go to Proof Setup > Monitor RGB... again all looks well
That doesn't make sense, stripping an embedded AdobeRGB profile should desaturate the color in Softproof MonitorRGB, especially the reds -- you have something wacky going on there.
At this point I think you need to review the links and get a grip about how color management and profiles work...
BTW, forget about setting ColorSync in PS COlor Settings, use Adobe ACE.
MO,
I think SFW is fixed under CS3 :) By default it Converts to sRGB and strips the profile.

Adobe Photoshop Elements 2 and 'Save for Web' problem

Hi everyone,
I have used Photoshop Elements 2 for some time with absolutely no problems. However when I try to use the save for the web option I get an 'export could not be completed due to a program error' message.
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PowerBook G4 DVI 667 Mac OS 9.2.x

I don't use Photoshop elements myself, but from Photoshop CS it works fine. I use JPG compression and optimization. First of all - make sure the file format extensions are all available. Applications/adobe/photoshop elements/file formats AND ALSO Applications/adobe/photoshop elements/photoshop elements only/file formats (here I am assuming the paths are the same or similar to Photoshop). Also, check the extensions disabled folder (Control click on Photoshop and go to package contents). If it's none of these, I suggest you check the settings in Elements when trying to save and make sure you are not using an option that conflicts.
Also, check the Adobe forum. http://www.adobeforums.com
Check for software upgrades also.
You do have enough hard drive space and RAM I assume. If you are using PS Elements and virtual memory is on, you may not have enough phsyical space to save the file (but not likely)
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File Type is .psd - RGB 8 bit/color
Fie Dimensions are 1400px by 10,800px.
File Size is 60MB
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Attached is the save for web issue.

I have the exact same issue, just on certain files?
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---- Adobe Save For Web Error ----
Could not complete this operation. An unknown operating system error has occurred.
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I have tried to uninstalled and reinstalled photoshop, clear my presets, shut down/started up, repair disk, repair permissions,... without succes.
The save for web function still works in CS5.
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I found the solution (took forever to consolidate all the answers) for OS X 10.9 + Maverick. Finally!
1. Change permissions (as AOTPR says) to your User/Library/Preferences file so that your admin and user (the one you are using) has read + write permissions within the Get Info pane (command+I). You may have to add them with the sign.
2. Delete Adobe save for web 12.0 Prefs & Adobe save for web 13.0 Prefs files within the User/ Library/ Preferences folder. These may be hidden for some people, so when in a finder window, hold Option(alt) and click Go from the main top menu (keep holding Option/Alt) and click Library — the full Preferences folder should open for you.
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Presto! Works for me on Maverick.
Thank god. It took forever to get this cleared up!!
If you have any questions, email me [email protected]

CS6 Save for Web image size limit (Retina)

I have been designing for a lot of mobile sites these days, in particular: iphone retina display (640w). Most of the time these designs can be long in the tooth with the height of these documents - exceeding 8000 pixels at times. I noticed that 8000 pixels is the threshold limit for the "save for web" export. Anything greater than 8000 pixels will be downgraded in quality on retina devices by scaling the image. The jpg will still be the correct height and width, but when viewed on an iphone, you can easily see the degradation. Images and text are blurry. This is no bueno when trying to show a client what their site will look like on an iphone.
So my question is, is there a work around? A preference to be changed? Am I missing something to get the full quality of my design comp in order to preserve retina display quality?

Justin, what about your screenshot that I'm posting here:
You posted that as an example of SFW downsizing to 78% to make its output be no taller than 8192 px, resulting in a width of 500 px. The iPhone will scale a 500 px wide image to make it fit the screen's 640 px width.
And my CS6 SFW set to progressive JPEG (or anything else) refuses to allow a dimension to be greater than 8192 px. Here's the message when I try to make it larger:
Likewise, the scale percentage cannot be made greater than the value which produces a dimension of 8192 px.
Anyway, I'm glad you found a solution.

CS6 "Save for Web" problem.

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