CS6 serial doesn't work to install Acrobat X Pro.

I've created a deployment of Acrobat X Pro with the Adobe Customization Wizard X. This is because AAMEE doesn't support Acrobat. Adobe support tells me I need to use my CS6 serial but no matter what I try my CS6 key won't work. A dedicated, standalone key for Acrobat X Pro works, but not my CS6 key. Has anyone else experienced this? Adobe phone support was no help. Thanks!

Hi
A CS6 serial number will NOT work with the Acrobat Customization Wizard. You were misinformed by Adobe support (If you can PM me a case number, I can ensure that this training need gets addressed with the agent/team in question). Only Acrobat serial numbers will be accepted by the Customization Wizard.
The usual way to use a CS6 serial number in conjunction with an Acrobat deployment is to package your CS6 suite using AAMEE 3.0, deploy Acrobat (as so-called Execeptions payload) using the commands documented in the AAMEE deployment guide, followed by a deployment of the Suite package.
This process is documented in the Enterprise Deployment Guide (linked here from the forums, and available at http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html).
Kind regards
Henk

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CS6 serial doesn't work to launch Acrobat X Pro

Only Acrobat X Pro was installed on my window desktop until I bought the CS6 last month. Before installing CS6 on my window with new serial number, I uninstalled the original Acrobat X Pro and use the original serial number to install in two other machines. When I tired to launch Acrobat X Pro, it showed a message that my old serial number has been used by maximum allowed computers. I tried to reactivate with my new serial number, but it did not work. While other products of CS6 is working, I reinstalled the Acrobat X Pro with the new serial number. However, the same error message appeared. Has anyone else experienced this? I could not find good solution online. Thanks!

Hi
A CS6 serial number will NOT work with the Acrobat Customization Wizard. You were misinformed by Adobe support (If you can PM me a case number, I can ensure that this training need gets addressed with the agent/team in question). Only Acrobat serial numbers will be accepted by the Customization Wizard.
The usual way to use a CS6 serial number in conjunction with an Acrobat deployment is to package your CS6 suite using AAMEE 3.0, deploy Acrobat (as so-called Execeptions payload) using the commands documented in the AAMEE deployment guide, followed by a deployment of the Suite package.
This process is documented in the Enterprise Deployment Guide (linked here from the forums, and available at http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html).
Kind regards
Henk

Officially CS6 Serial code not working when installing..

In 2012, I've bought CS6 form the Adobe site.
Between 2012 and now I installed this on my Imac and on a Macbook Pro.
Now I have a new laptop and want to install CS6. But when I start the installation it breaks down and tells me my serial code is incorrect or a fake one. This is very strange because I bought CS6 with a official code. But whatever I try I can't install it on my new Mac laptop.
Can someone tell he how I can fix this, and get it to work on my laptop?

Mboy7112,
Can you please share your serial number in a private message so that I can try and check what's going on with the installation/activation.
Cheers,
Kartikay Sharma

Documented fix doesn't work: problems installing acrobat on vista

I have a brandnew pc running on 64-bits Vista.
During my installation of Adobe creative suite 3 Web Premium, I got the error message that adobepdf.dll was missing. I found the technote http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401731. In it it said tot install a MS hotfix available at http://support.microsoft.com/kb/930627. At first it seemed that this didn't work, because I got a strange error, but extensive research with MS learned that it meant: it's already installed on your computer. So far so good.
According to step 3, I downloaded Version 8.1, Adobe Acrobat 8 licensing service update (Windows Vista only), guessing that this is the right one. I extracted the files onto my desktop, but when trying to execute InstAS.exe, very little seems to happen. I very quickly see some sort of Dos-screen opening and closing. It goes to fast to even read what's on it.
By the way: I tried downloading a file with the exact same name from the internet and put it in the map that the repair installer looks for it, but that didn't solve the problem...
Since Adobe doesn't support 64, I'm left with an unusable product (that I did pay for and would really like to use). They advised me to try the forum. So please, can anyone help me? Thanks in advance for your trouble...

You might also try the search http://www.adobeforums.com/webx?126@@.ee6b2f2
enter
vista 64
or
vista64
Lots of previous messages include vista 64, not so many vista64

CS6 Windows 8 64 bit Wont install acrobat x pro

Hi,
All of the other products in the suite install fine but this come up with an error log showing
WARNING: DW066: OS requirements not met for {9E0AF030-AC6B-11E0-8837-00215AEA26C9} Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1
WARNING: DW066: OS requirements not met for {9AB0EFC0-AC6B-11E0-9E61-00215AEA26C9} Microsoft Visual C++ 2005 Redistributable Package (x86) 6.0.2900.2180
WARNING: DW066: OS requirements not met for {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW066: OS requirements not met for {9C4AA28F-AC6B-11E0-8997-00215AEA26C9} Microsoft Visual C++ 2008 Redistributable Package (x86) 9.0.30729.4148
WARNING: DW066: OS requirements not met for {0327A4BF-62BF-48BB-8928-B971B749E9E1} Creative Suite 6 Design Standard 6.0.0.0
WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
any ideas appreciated ?
Thanks

We can't know. Your description is at best vague. What issues do you have specifically? Are there any errors or warnings? What exact system specs?
Mylenium

Can't load previously installed Acrobat 9 Pro after my CS6 trial expired.

Can't load previously installed Acrobat 9 Pro after my CS6 trial expired. Keeps asking to buy the trial version or license the software (in reference to the CS6 trial, even though I'm loading my own Acrobat 9 Pro from my CS4 Creative Suite I purchased and had previously installed--still installed to my knowledge...at least I never uninstalled it anyway, if that helps)
Thank you!

Yes. I have tried to repair it, but it still didn't work. I had to completely uninstall - reboot - then do a clean install. Works beautifully for a few weeks, then nothing.

CS6 - cannot install Acrobat X Pro

Upon installed everything from the CS6 pack, it pops up that Acrobat X Pro cannot be installed with error message :
ERROR: DW050: - Acrobat Professional: Install failed
Any idea?

Mid of Aug. 2013, I bought a new Lenovo T430s notebook pc & Adobe CS6 Master Collection (student edition, ENGLISH Version) in Hong Kong, then find out i could not install first all of the software in CS6 Master collection, and then could install all other software in CS6 Master collection,except Acrobat X Pro could not be installed.
I use many methods listed in Adobe Help Community and had installation for over 5 times still cannot work it out.
I then call to Adobe Technical Support Hotline: 852- 3071 4922 in Hong Kong, Mr David Leung at technical support talked to me three times in a week, and we communciate by email too.
Over the phone, David Leung instructed to install Acrobat X Pro from my notebook pc 's safe mode by type in "misconfig" at run, but still could not install Acrobat X Pro from CS6 Master collection.
Here are the whole case, and method to solve it, anyone face similar installation problem that could not install Acrobat X Pro from Adobe CS6 Master Collection under Window 8, could try this method that I use, and i could install Acrobat X Pro in success by myself finally over 10 days.
Computer for install the software:
- a NEW Lenovo Notebook computer, Model T430s, Window 8 (Traditional Chinese Version), Microsoft Office 2013,
NO Anti-virsus software and other software are installed, deleted Adobe AIR installed in the notebook computer
Actions Taken try to install CS6 Master Collection and Acrobat X Pro (* BUT NOT WORK):
- use Adobe Creative Cloud Cleaner Tool
- set Regional Language Setting to UK English in computer
- reinstall CS6 master collection, and Acrobat X Pro for few times
- used another new set up administrator account to log in computer to install the software
Notes:
- First time to install CS6 master collection, only Acrobat X Pro and InDesign Software BOTH could not installed successfully.Then base on a Chinese user in China posted info online from google, and use his method to delete 'Caps.db' and 'pdb.db' in Program Files(x86)/common files/adobe/caps, then re-install CS6 master collection, then InDesign and other software could be installed, but only Acrobat X Pro still cannot be installed.
Aug 23. 2013, I click on the given link from Adobe techncial support David Leung by email:
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.htmlhttp://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
I read the solutions info at the link ant then take the following action:
Action DONE:
Go to D:\Adobe CS6\payloads\Microsoft_VC80_CRT_x86
-         Then see its Install Shield Wizard, and CLICK “Repair” Icon, then enter
-         Then install the Acrobat X Pro of the CS6 Master collection
-         Then show this error after installation is not done successfully
-         * Note: now has only Three Error messages
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
ERROR: Install MSI payload failed with error: 1603 - 安裝時發生嚴重錯誤。
MSI Error message: Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
I see one of the error message is Error 1335 , which has shown in some of the past trial installation of Acrobat X Pro from Cs6 master collection. I then go to search error 1335 on Adobe help community online and see this link info:
http://helpx.adobe.com/creative-suite/kb/install-error-1311-1335-or.html
Error 1311, 1335, or 2350 "Source file not found...data1.cab" |Install Adobe products | Windows
I then use its mention method, I COPY the DISC 1 of Adobe Cs6 master collection from the D: of my notebook computer to my computer Desktop 's new folder (I make a new folder on desktop first). Then I install the Acrobat X Pro from the copied whole disc 1 at the Desktop folder, then I could install Acrobat X Pro immediately and successfully to my Window 8 (Chinese) platform notebook computer. I could use Acrobat X Pro (i.e Acrobat 10.0) at the computer now. It means to install Acrobat X Pro from DESKTOP is the solution.
** FOR ADOBE:
Share these with you, hope it could help, and wish ADOBE could archive my case and this method to help all others.
Normal users same as me must feel frustrations if could not install Adobe software. ADOBE as an international software developer should fix the bugs asap once it already know the bugs relate to Window 8 or any other new pc software may crash Adobe software !!!
ZenZenSun
Hong Kong

I originally bought Acrobat 9 and later upgraded to Acrobat 10 pro. My computer crashed and I am trying to re-install Acrobat 10 pro. I have serial numbers for Acrobat 9 and an Acrobat 10 pro upgrade. What do I do?u

I originally bought Acrobat 9 and later upgraded to Acrobat 10 pro. My computer crashed and I am trying to re-install Acrobat 10 pro. I have serial numbers for Acrobat 9 and an Acrobat 10 pro upgrade. What do I do?

Hi Shane,
Please download Acrobat X Pro from the link below.
http://www.adobe.com/downloads/other-downloads.html
Install the software and when prompted for the previous version qualifying product, select Acrobat 9 and enter the serial key of Acrobat 9.
This should install and activate Acrobat X Pro on the machine.
Regards,
Anand

My iPhoto doesn't work after installing lion?

My Iphoto doesn't work after installing lion.
it suggest that I have to instal iphoto again.
where can I find this

If it suggests that you install iPhoto again, install iPhoto again. In your Macs Box that it came in there should be 2 Discs, one is an Applications CD (You need this one) And another is the Mac OS X.
Insert your Applications CD and hold C while the computer is starting up, then you will be walked through the installation of Applications.

I have purchased and installed acrobat XI pro. When I run it a window pops up saying the the serial number I have provided is valid but a qualifying product cannot be found on the computer

I have purchased and installed acrobat XI pro. When I run it a window pops up saying the the serial number I have provided is valid but a qualifying product cannot be found on the computer

YOu have purchased or been sold an upgrade from Acrobat 9 or 10. You simply need to prove you own that old version using its serial number. be sure to keep both serials forever.

After installing Acrobat X pro as a trial, I cannot use the software and Im required to enter the serial number to continue

After installing Acrobat X pro as a trial, I cannot use the software and Im required to enter the serial number to continue
Under Continue to use as a trial it shows 0 days remaining.

Trial mode expires prematurely
http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

Can't install Acrobat 9 Pro on Windows XP Home Ed V2002 SP3

Newbie hozer can't install Acrobat 9 Pro on Windows XP Home Ed V2002 SP4. At end of install via CD it hangs restarting Print Spooler (spooler) and Windows Image Acquisition (stisvc) services, err 1920, and all I can do is click Cancel and it uninstalls the whole dad gum thing. I tried kb.adobe.com/cps/403/kb403613.html. Not fixing it.
If I could change the permissions on those services maybe that would help but I can't do it, I don't have a login with enough permissions, I guess...
So after the third time I just hard-crashed the hard drive when it got to the last ("can't start Windows Image Acquisition", cancel/retry) window and I did end up with the files on the HDD but... they won't install or delete now. I'm infested. Try to install in Normal or Vega mode, it now pops up a filled in userid/serial number box, and when you click ok or retype it, it says the s/n is invalid. I keep having to reboot to get Windows Installer to let me start it (another permissions problem). So I'm stuck. UpToDateTrendMicro doesn't find any evil doers... the kb403613 sent me to this forum,
with hopes,
M3/ [that's MEL, or as close as the ScreenNameBouncer would let me get]

Not sure it will help, but try it when logged in as the administrator and with anti-virus turned off. As far as error numbers, must of us have no clue (there seems to be a list at Adobe, but we don't work there.

I installed Acrobat XI pro on a Mac but it only shows the features of acrobat reader - how do I activate the pro features?

How do I get Acrobat XI pro on a Mac to work fully, and not just act like Acrobat Reader. i just paid and downloaded it, entered new serial number when requested, but when I open a .pdf I have no pro features showing (such as editing tools, convert to powerpoint, etc). I use XI pro on a windows PC and have no problem there.

Perfect answer. And I feel a bit dumb (should have worked it out, but still finding my way round the Mac). Many thansk for the help.
From: Test Screen Name <[email protected]>
To: John Spencer <[email protected]>
Sent: Saturday, 1 November 2014, 20:20
Subject: I installed Acrobat XI pro on a Mac but it only shows the features of acrobat reader - how do I activate the pro features?
I installed Acrobat XI pro on a Mac but it only shows the features of acrobat reader - how do I activate the pro features?
created by Test Screen Name in Acrobat Installation & Update Issues - View the full discussionYou probably still have Adobe Reader on the system. Be sure to run Acrobat instead. Use Launch Pad. Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6889718#6889718 Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link. Start a new discussion in Acrobat Installation & Update Issues by email or at Adobe Community For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

When installing acrobat XI pro the 'select a product' drop down menu does not include my product?

when installing acrobat XI pro the 'select a product' drop down menu does not include my product?

For future reference... if you have the trial version installed and plan to buy it after trying it out, there is no need to uninstall it. It can be activted to full use with the serial number from your purchase.
You should still be able to download and install the trial version and use your serial number to activate it. For the direct download link to the trial below, be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html

Installing Acrobat X pro. I own Creative Suite 5.5, I install all (I have problem to installAcrobat X pro.

Problem Installing Acrobat X pro. I own Creative Suite 5.5, I install all but I have problem to installAcrobat X pro.
I tried all the soulutions you proposed but nothing work.
Now I have installed it as a trial and it works. it asks for a SN, i insert my own onw SN but it does nor WORK. !!!!!!!
CAN YOU HELP ME???

Hello ,
To install Acrobat X Pro from CS6 suite, please follow these steps,
1. If you have installation Disk, browse the files from the disk an navigate to "payloads\AcrobatProfessional10.0-EFG"
( if you have downloaded CS6 suite, please navigate to "payloads\AcrobatProfessional10.0-EFG" from the extracted files. )
2. Run AcroPro installer and install Acrobat as a trial.
3. Once you install Acrobat, before launching it, follow the steps from the below document link.
http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days. html
Regards,
Yuvraj.

CS6 serial doesn't work to install Acrobat X Pro.

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