CS6 - 'Smart Guides' aren't vissible

I have a love-hate relationship with Smart Guides, but I need them. After installing Illustrator CS6 (Production Suite) on my Mac Pro (2 x Quad-Core Intel Xeon, 12 Gb of RAM) I can't toggle Smart Guides on! Whether there is a check next to the menu item or not, it doesn't matter. I've gone into Preferences and turned on everything under the 'Smart Guides' section... nothing.
Help me! I need my Smart Guides!

Never mind! They magically reappeared!

Similar Messages

Indesign cs6, smart guides on, transform not proportional

i use my smart guides a lot. i have found that when i go to transform an image using the direct select tool, and the cmd+shift function, the percentage of the scale is not consistant on teh x and y axis (they should be the same). i do have the "constrain proportions" active. i have tested without them being active. it seems, so far, the only time i can recreate the issue is when the smart guides are active.
-osx 10.8.3
-indesign cs6 (cloud subscription)
-smart guides on
-transform window open
-constrain proportions active
-direct select tool
-select image within a frame with direct select tool (white arrow tool)
-use shift+cmd and drag and scale, repeat (small and large areas)
-repeat a few times and watch the horizontal and vertical percentages in the transform window. percentages will not be consistent after a few tries
does anyone else have this issue?
can anyone else recreate this issue?
does anyone have any suggestions on a fix (other than turning off the smart guides)?
thanks in advance
-maria

okay, i finally figured this bad boy out! here is the solve in case you guys come across the problem
-indesign cs6, go to preferences>guides and pasteboard
-go to "smart guide options"
-turn OFF "smart dimensions" and "smart spacing"
all is well with the world, and i can sleep peacefully once again

In CS6, smart guides don't appear to be working correctly.

I'm having some trouble with smart guides in Ai CS6. They are on. However, when my cursor intersects a guide path, words like 'intersect' and 'guide' do not appear, as I have seen them do for others. Also, the 'heads-up' information display that shows the width and height, e.g. when using the grid tool, does not appear either.
The guides are working to some extent, it seems, since I do get green lines here and there.

dustOfRumors,
If you have Snap to Grid on, it disables the use of Smart Guides, so you may turn it off, if.

Smart Guides Bug??

I've been struggling with Tech support since May 22 over the problem with Smart guide not working in Illustrator CS6. Support has recorded my system twice during Connect meetings poked around in my preferences and accomplished nothing. I've added screen shots to Case on the support portal hoping there is a solution but Tech support always emails saying they tried to contact me but were unable. Basicly Smart guides are not showing the dimensions in Illustrator CS6 and leaving a screen artifact. I've deleted the preferences as tech support suggested, reinstalled Illustrator CS6 as tech support suggested and nothing seems to fix the problem. Smart guide work with Illustrator CS5 and Photoshop CS6. Both are on the same system as Illustrator CS6. My question, anyone else have this problem? Is it a bug? Tech support always tries the same old "let me review your case" and then proceeds to do nothing.
Using MacBook Pro 8 Gigs Mac OSX 10.7.4
Illustrator CS6 No dimensions and gray screen artifact.
Smart Guides working in Photoshop CS6
Smart Guides working in Illustrator CS5
Any ideas suggestions similar experiences?
AK

I'm having the same problem on my MacBook Pro 10.7.5. There's another thread on this at http://forums.adobe.com/message/4924146 but no one over there has a solution either. I've also filed a bug report on it, figuring the more people report the bug, the more likely they are to fix it. Here's the bug report page for anyone wishing to do the same: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
I sure wish they would fix this, because it's very annoying to not have these measurements when you're doing precision work. It's been seven months since you reported this and apparently no one has addressed the issue.

Cannot center Smart Guides exactly? CS6

Hello: Level: Newbie OS: Windows 7 64 bit Illustrator CS6
I am learning about Smart Guides but have found myself a bit perplexed.
I have drawn a Circle with the Ellipse tool by clicking and then entering the values: 432x432
Then I hover the mouse over the "center" square which reads: x:260 & y:259.5 which doesn't make sense to me ~ if it is the Center shouldn't the x & y values match? Any way, so then I manually type in the x & y value boxes 260.000 and they both stay at 260.
However, when I pull out the Smart Guides and place the horizontal guide over the center the x & y values also do not match and so I enter the number manually but the values will not stay where I set them.
e.g. The x value states: 259.5 and the y value: 260.000 and no matter how many times I reset the x value it always reverts back to 259.5 ... ???
The vertical smart guide is also off by rougly .5
Now, since I am attempting to make a symmetrical object ... won't this differentiation cause "eye sores" once the artwork is done?
I am (still) attempting to construct a compass with a rose, increments, needle etc. etc. and my first attempt ... and I quote the awesome Jacob ...
looks as if I have dropped it on the floor
So, after all that ramble'n ... I suppose I would like to know from others if this is just the way things are and rather I am suppose to just deal with things being a "bit" off??
Thank you for your time
hope you're having a great day/night

Hey Jacob ...
So, I did the Move the Folder but ... dang'it I'm slow at times ... and so, I am unsure if I followed your directions right ...
I signed into my computer under admin and then when I searched my C drive for the Adobe Illustrator CS6 Settings folder ... two folders came up
One for the Admin account and one for mine
So, I right clicked on both of them and chose ... Move to Desktop ... placing both folders on the Desktop of the Admin
Then I restarted my computer and logged in under my user name not as the Admin & then opened Illustrator but I am still having the same problems.
The Align tool doesn't Align so I gotta eye things out. The first compass I showed you was a result of "listening" to illustrators X/Y/H/W settings.
And when I have the Align to Pixel Grid ON I still do not have integer values when they ought to very well be integers.
So, I just hoping I didn't go about things the right way.
I am now going to go log back into my pc as an Admin and undo the Moved folders and give things a go again.
Jacob ... you've been such a huge support to me that I cannot thank you near enough!!
PS. to check things I made a circle that's 300x300 > the W = 300 and H = 300 and the X = 250 and the Y = 250 < the Align to Pixel Grid is on
Then I choose the Line tool and make a Line of 20px > then directly below I make an other Line of 20px with the Align to Pixel Grid on ...
I select the top 20px Line and the Values are: X = 249.5 and Y = 132 H = < Align Pixel Grid is on
I select the bottom one and X = 250 and Y = 358 and H = 20 and W = 0 < Aliign Pixel Grid on
Then I Group them both and the values are: X = 249.5 and Y = 245 and H = 246 and W = 0
Then I Rotate by 20 degrees and the first set Values are: same as just above
The next set Values are: X = 249.5 and the rest is the same as above
The next set Values are: X = 249.5 and Y = 245 and H = 231.164 and W = 84.137
As I go around the H & W values keep changing. After all you've patiently taught me ... they shouldn't change? OR the H & W do change b/c the bounding boxes outline the Path and Not the line itself ... right?
The 5th copy Values change to: X = 249.5 and Y = 244.999 and so on from there. Not to beat a dead horse but is this how it ought to be?
Uhhh sigh ... ...

Hello I saw in the latest version of photoshop , smart guides make a measurement between layers, I still have windows xp and I can not buy that version , there is something like to do that but cs6 ? thx

hello I saw in the latest version of photoshop , smart guides make a measurement between layers, I still have windows xp and I can not buy that version , there is something like to do that but cs6 ? thx

There definitely is! Here's a link to the Adobe tutorial: Work with Smart Guides | Adobe Photoshop CC tutorials

Smart Guides in Indesign aren't working suddenly

I am working on a 100 page catalog. I am on page 70 and suddenly my smart guides will not work for all of the next pages after page 70. If I go back to any of the previous pages the smart guides work without a problem. Any thoughts or ideas as to what is the problem?

There are a couple standard troubleshooting techniques that might help.
There could be corruption in your document. Saving as IDML and reopening might help. Here's how:
http://www.pfl.com/cidf
If that doesn't work, try restoring your InDesign preferences. Here are some instructions:
http://pfl.com/trb
Good luck!

Smart Guide/Snap to point not working

Hi
I am trying to remove a circular shape from a rectangle in illustrator, the retangles width is 10px and the diameter of the circle is 13px, I centre the circle ontop of the rectangle ( or I appear to) but when I use the Shape mode tool minus front, the circle is no longer centred ( see images)
I have tried switching off smart guides and snap to grid and am still having the same problem.
In the above image you can see once I have divided the 13px circle from the rectangle it has moved off to one side.
Also when I am trying to manually place the circle ( rather than using the centre guides ) I can only move it by a large degree it alway moves further than I move the mouse, could this be because of a pixel grid? I do not think I am using this. ( can see in the above image where I am trying to place the circle and when I let go of the mouse, the grey circle is where it lands
From the 2 images below you can see that there is a 1px difference on either side of the extracted circle I was trying to get centred
I should mention that the 'Align to pixel grid' in the transform menu is inactive when I am trying to do this, as I initially thought that this may be the cause of my problems, but it made no difference

Rebecca,
So why does the minus front tool mess up alignment so much?
No clue. I believe this issue has never been reported.
At a first glance, it really looked like an Align to Pixel Grid issue, and also the fact that it works when both object widths have an odd (or even) number of pixels.
But that is apart from the fact that you stated that it was off. If it were on, Align to Pixel Grid would apply to the circle, to the rectangle, or to both.
Obviously, it is possible to (direct) select each and check. It is also possible to check the Y value of the centre for both in the Transform palette and see that they are actually identical before applying the Pathfinder.
And if on, Align to Pixel Grid should also affect/destroy the Object>Path>Divide Objects Below way. And it should make it impossible to even place both objects centre aligned when one is an odd number of pixels wide and the other is an even number wide.
As the issue is described, it may indicate some Pathfinder>Minus Front malfunctioning.
It may be worth trying some of the following things (you may have tried/done some of them already) and see whether it helps (the following is a general list of things you may try when it is not in a specific file; 3) and 4) are specifically aimed at possibly corrupt preferences):
1) Close down Illy and open again;
2) Restart the computer;
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, other items may also be relevant);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool if you have CS3/CS4/CS5/CS6, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Illustrator CC Free Transform not Snapping to Guides, No Smart Guides

The Free Transform tool in Illustrator CC won't snap to Guides, and Smart Guides don't seem to work either.
I have all the options checked in Preferences > Smart Guides > Display Options and the Snapping Tolerance turned way up.
In CS6, Free Transform with Smart Guides allowed you to snap to paths, points, alignments and guides.
Also: Any way to hide/minimize the Free Transform popup?

James,
Depending on the urgency of your plight, you may await some cleverer suggestions, or read on.
When seems to be wrong for no apparent reason, and it is not limited to certain (existing) documents, you may consider the following (you may have tried/done some of them already) and see whether it helps, unless someone comes up with a cleverer suggestion.
The following is a general list of things you may try when the issue is not in a specific file; 3) and 4) are specifically aimed at possibly corrupt preferences:
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder Other options (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Smart Guides off by a tiny amount

I've recently been working on a project involving a large amount of stroked paths. I'm tracing a scan of a line drawing and have been using the Scissors tool a lot to trim where one path runs into another. When I do this I turn Smart Guides on and use Scissors to "snip" paths at intersections. I'm careful about only clicking when the intersection is highlighted, but occasionally I notice that the trim is a tiny bit off. Usually I'll spot a line's round cap extending a little past the line it "runs into" (as in the image here), and when I zoom in I can clearly tell that the anchor point I created with the Scissors tool is a little off. Often it's more obvious than the image example I've provided. I then have to use Scissors again, usually at max zoom, and I continue on with a slight queasy feeling in my stomach, knowing there are ones out there I haven't caught.
I can't even be sure if this issue is only related to the Scissors tool, it might just be a Smart Guides thing. This is obviously not a crushing problem, but I think this community can respect a desire for precision in vector artwork, not to mention the fact that when I start adding fills I may run into problems. Pathfinder might work better than Scissors here, but I don't need a workaround, there's no reason Smart Guides should be dysfunctional with Scissors.
I've searched past discussions pretty thoroughly and haven't found anything like this. Maybe it's something with my prefs? I've never messed with them -- just started using Illustrator on this machine several months ago. Also, for this project I'm currently working with pixel units with Align to Pixel Grid turned off, if that helps. Can't recall ever experiencing this issue before, although most of my work in Illustrator has been on different machines.
CS6, late 2013 iMac running 10.9.2. Thanks in advance if you have any ideas!

Tara,
You may be haunted by the Align to Pixel Grid ghost.
If so, select everything and untick Align to Pixel Grid in the Transform palette, and also untick Align New Objects to Pixel Grid in the options there.
To avoid it altogether, use a document type without Align to Pixel Grid as the default (RGB documents for web and the like), or change the default.

Smart Guides Turning Off - Can't Turn Back On!!

I love the smart guides and use them all the time... unfortunately my smart guides have been turning off (I'm either inadvertently doing something, or this is a glitch or something going on) but after using smart guides on a document it all of sudden stops working. The only way I've been able to negotiate around this problem is by opening a new document and just copying my old materials in there and moving forward like that. That's a pain and and also doesn't explain what's going on!!!
When I go View> Grids & Guides ... smart guides is selected but the option is grayed out and I can't change it even if I want to. I'm really not sure what's going on here. Using CS6
Any help is much appreciated!!!!

Okay ran the update but didn't seam to change the issue. When I tested the user ID I made a new one. The issue is that reguardless of the user id it seams like once it "goes bad" there is no getting it back. Since I'm working on these files at my job I'm on them for a while as part of a series or larger project. Its usualyl when I'm like 80%-90% done. Some of these files I've been working on for over a month and others I've only been working on for only a few days before the smart guides stop working. So far 3 out of 3 projects I've been working on have eventually run into this issue. Its hard to say when its going to stop working.

Smart guides labels appears but sometimes NOT.

When I am using smart guides in illustrator cs6 it is problem which makes me nervous.
When I select point, handles appear. When I move next to handle top the label appear. But SOMETIMES NOT appear, SOMETIMES APPEAR. It is terrible.
- It might be nice when labels ALWAYS APPEAR, WHEN I AM NEXT TO HANDLE TOP or NEXT TO THE ANCHOR POINT.
Because then I know, that when label appear, I can work with that concrete handle, or point.
I know, that it depends of the snapping tolerance, which I can set in Preferences. But when the snapping tolerance is too high, it is unpleasant to draw anything. When snapping tollerance is high i can draw objects on A4 leter which is usual, but my lines and handles are attached anytime when I do not want.
When I do not use smart guides it is unpleasant to draw lines too. Sometimes I grab handle when I want, but sometimes I fail.
I think it may be a good solution if you fix it so that the snapping tollerance will be lower, but labels will appear sooner and reliably.
I like Illustrator, InDesign and Photoshop. But this is the reason, why Illustrator makes me crazy, when I work there. Thanks

David,
I do not have align to pixel grid or snap to grid turned on
It sounds as if Illy thinks the former.
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Smart Guides- Not that Smart?

Problem: Can't snap a curcle's center to a multi-angled (45 and 90 degree) path
Device and Program details: Illustrator CS6 running on a 2009 iMac (3.06 Ghz Processer and 16 GB RAM)
I've worked with Ai for years but can't remember running into this problem but it seems so simple. When I click, hold and drag center of the circle over the angled path it pretends its not even there. But when I make a sigle straight line, the circle will snap to that path. So my question is, can smart guides even do this (and if so, how) or is this a glitch with the new CS6?
I've experimented with the Smart Guide preferences but nothing seems to work. If you have any feedback please let me know.
Here is a pic of the the object and path I'm trying to snap:

They changed the behavior of Smart Guides with CS5, I think. (Maybe it was CS4) In some circumstances, you need to hold cmd to get it to snap.
If that doesn't work, are there any compound shapes that encircle the area shown? Sometimes they can be an invisible block to clicks and snaps, even though there isn't anything visible...

Smart Guides: Disable Intersect Alinement

I've got a page filled with small circles, and I'm using smart guides to draw paths between their centers. However, with so many objects, the intersect guide is distracting. Is there a way to disable it?

The intersect guide can be turned off under Preferences.
Note: I'm new to CS6...upgraded from the very old CS3 and I had trouble moving object tiny amounts...it kept snapping some other direction. Solution... turn off the anit-aliasing feature under the transform window. Note: I plan on turning this back on again once I'm done creating this artwork, since I am using it on websites and have learned that the anti-aliasing makes the type appear crisper when converting to a PNG.

Smart guides and snap to point not working in Adobe Illustrator CC 2014

Hello,
I am having a lot of issues with Illustrator CC 2014 and the Smart Guides. Every time I try and snap one object to another or snap an object to a guide, the object snaps either above or below the guide/object but never snaps correctly. This also happens when I am zoomed in all the way!
I do not have align to pixel grid or snap to grid turned on.

David,
I do not have align to pixel grid or snap to grid turned on
It sounds as if Illy thinks the former.
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

CS6 - 'Smart Guides' aren't vissible

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