CS6 Suite Error: 16 after Reinstalling
I had to restore my Operating System (OS X 10.10) and was getting a message when using InDesign, Photoshop and Illustrator CS6, to reinstall the software. I've tried a few times now and got the screen: Installation Complete These applications are ready for use. InDesign Photoshop Illustrator.
When I launch the applications I get the following message:
Configuration error
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 16
Of course coming online the support page directs you to the forum.
Anyone have any ideas on what causes this and how to correct the issue?
Thanks,
Peter
You'll fiund quite a few threads about this at https://www.google.com/search?q=indesign+error+16&ie=utf-8&oe=utf-8#q=indesign+error+16+si te:forums.adobe.com
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____________ CRUSH REPORT____________
Process: Adobe Illustrator [4446]
Path: /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 691 (16.0.5)
Code Type: X86-64 (Native)
Parent Process: launchd [158]
User ID: 501
Date/Time: 2014-06-16 14:41:45.317 +0300
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report: 113222 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 2301 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 611908C7-718D-8010-5BCA-804B5B5B8795
Crashed Thread: 0 Main Thread Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000100000000-0000000101877000 [ 24.5M] r-x/rwx SM=COW /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Main Thread Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x00007fff82fa7670 strlen + 16
1 libstdc++.6.dylib 0x00007fff87a54a3f std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string(char const*, std::allocator<char> const&) + 39
2 com.adobe.illustrator 0x00000001009ae22c 0x100000000 + 10150444
3 com.adobe.illustrator 0x00000001009af1bc 0x100000000 + 10154428
4 com.adobe.illustrator 0x0000000100979137 0x100000000 + 9933111
5 com.adobe.illustrator 0x00000001009793ca 0x100000000 + 9933770
6 com.adobe.illustrator 0x0000000100993b6b 0x100000000 + 10042219
7 com.adobe.illustrator 0x000000010084878e 0x100000000 + 8685454
8 com.adobe.illustrator 0x00000001009904af 0x100000000 + 10028207
9 com.adobe.illustrator 0x0000000100774bab 0x100000000 + 7818155
10 com.adobe.illustrator 0x0000000100848995 0x100000000 + 8685973
11 com.adobe.illustrator 0x00000001007742b1 0x100000000 + 7815857
12 com.adobe.illustrator 0x0000000100705fab 0x100000000 + 7364523
13 com.adobe.illustrator 0x000000010084878e 0x100000000 + 8685454
14 com.adobe.illustrator 0x0000000100704369 0x100000000 + 7357289
15 com.adobe.illustrator 0x00000001006f4ccc 0x100000000 + 7294156
16 com.adobe.illustrator 0x00000001001634e8 0x100000000 + 1455336
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff83cf4d16 kevent + 10
1 libdispatch.dylib 0x00007fff8170adea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8170a9ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdfb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff89c1a210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff89c1a3e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff89b7ca98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2f2c9 0x1029f6000 + 234185
6 com.adobe.ACE 0x0000000102a2e5da 0x1029f6000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff89bf17e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdfb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff89c1a210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff89c1a3e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff89b7ca98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2f2c9 0x1029f6000 + 234185
6 com.adobe.ACE 0x0000000102a2e5da 0x1029f6000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff89bf17e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdfb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff89c1a210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff89c1a3e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff89b7ca98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2f2c9 0x1029f6000 + 234185
6 com.adobe.ACE 0x0000000102a2e5da 0x1029f6000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff89bf17e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdfb9 _pthread_cond_wait + 869
2 com.adobe.AGM 0x0000000102eddcfb AGMInitialize + 3255535
3 com.adobe.AGM 0x0000000102edeafc AGMInitialize + 3259120
4 com.adobe.AGM 0x0000000102ee5d8b AGMInitialize + 3288447
5 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdfb9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x00000001192c1c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000011906fec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x00000001192c1cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001192c1d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001192c1e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdfb9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x00000001192c1c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000011906fec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x00000001192c1cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001192c1d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001192c1e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdfb9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x00000001192c1c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000011906fec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x00000001192c1cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001192c1d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001192c1e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdfb9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x00000001192c1c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000011906fec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x00000001192c1cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001192c1d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001192c1e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff83cf2686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff83cf1c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff86f84233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff86f89916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff86f890e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMediaIO 0x00007fff8dd946e8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6 com.apple.CoreMediaIO 0x00007fff8dd8c2ce CAPThread::Entry(CAPThread*) + 156
7 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdff3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x00000001192c1bd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001192d9ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x00000001192c1cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001192c1d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001192c1e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdff3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x00000001192c1bd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001194542c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x00000001192c1cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001192c1d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001192c1e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdfb9 _pthread_cond_wait + 869
2 com.adobe.AFlame 0x00000001206eb5f5 Flame_Terminate + 1642661
3 com.adobe.AFlame 0x00000001206cc4cb Flame_Terminate + 1515387
4 com.adobe.AFlame 0x000000012068428a Flame_Terminate + 1219898
5 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff83cf4386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff830437c8 nanosleep + 163
2 libsystem_c.dylib 0x00007fff830436df usleep + 54
3 com.adobe.illustrator.plugins.dBrushTool 0x000000011c5912d2 PluginMain + 364594
4 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff83cf26c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011c5937ea PluginMain + 374090
Thread 16:
0 libsystem_kernel.dylib 0x00007fff83cf26c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011c5937ea PluginMain + 374090
Thread 17:
0 libsystem_kernel.dylib 0x00007fff83cf26c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011c5937ea PluginMain + 374090
Thread 18:
0 libsystem_kernel.dylib 0x00007fff83cf26c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011c5937ea PluginMain + 374090
Thread 19:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff83cf4322 __select + 10
1 com.apple.CoreFoundation 0x00007fff86fc8f46 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 20:: IPCClient rcvr: FMClient.501.4446.140735100813696.1
0 libsystem_kernel.dylib 0x00007fff83cf4322 __select + 10
1 com.extensis.cpp-core-framework 0x0000000129930169 GIPCReceiver::OSWaitForData() + 2975
2 com.extensis.cpp-core-framework 0x0000000129924b40 GIPCClient::ReceiverThreadProc(GThread*) + 798
3 com.extensis.cpp-core-framework 0x00000001299a2ed9 GThread::PthreadInternal(void*) + 223
4 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 21:: Agent IF Message Handler
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdfb9 _pthread_cond_wait + 869
2 com.extensis.cpp-core-framework 0x00000001299623ce GSemaphore::TimedWait(unsigned int) + 76
3 com.extensis.cpp-core-framework 0x00000001299293f9 GIPCClient::GIPCMTDataAccumulator::WaitForData(unsigned int, std::vector<char, std::allocator<char> >&, bool) + 37
4 com.extensis.ExtensisFontManagement.sdk 0x0000000129ef11d5 GAgentIFMessageHandlerThread::RunMessageHandlerThread() + 445
5 com.extensis.ExtensisFontManagement.sdk 0x0000000129ef18f2 GAgentIFMessageHandlerThread::AgentIFMessageHandlerThreadFunc(GThread*) + 42
6 com.extensis.cpp-core-framework 0x00000001299a2ed9 GThread::PthreadInternal(void*) + 223
7 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 22:: IPCDataHandler for rcvr: FMClient.501.4446.140735100813696.1
0 libsystem_kernel.dylib 0x00007fff83cf4322 __select + 10
1 com.extensis.cpp-core-framework 0x000000012992c3d1 -[IPCDataHandler handleDataFromSocket:] + 2197
2 com.apple.Foundation 0x00007fff8a2b9532 __NSThread__main__ + 1345
3 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff83cf46d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff82fbbf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff82fbbce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff82fa6191 start_wqthread + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff83cf46d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff82fbbf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff82fbbce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff82fa6191 start_wqthread + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff83cf46d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff82fbbf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff82fbbce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff82fa6191 start_wqthread + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff83cf4386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff830437c8 nanosleep + 163
2 com.adobe.illustrator.plugins.ScriptingSupport 0x00000001158d78cb PluginMain + 1570155
3 com.adobe.illustrator.plugins.ScriptingSupport 0x00000001158bf5b9 PluginMain + 1471065
4 com.adobe.illustrator.plugins.ScriptingSupport 0x00000001158d7c16 PluginMain + 1570998
5 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff83cf42aa __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x00000001150d65ec Invoke + 45721
2 ServiceManager-Launcher.dylib 0x00000001150d5813 Invoke + 42176
3 ServiceManager-Launcher.dylib 0x00000001150d4be0 Invoke + 39053
4 ServiceManager-Launcher.dylib 0x00000001150d4c66 Invoke + 39187
5 ServiceManager-Launcher.dylib 0x00000001150d030f Invoke + 20412
6 ServiceManager-Launcher.dylib 0x00000001150d0616 Invoke + 21187
7 ServiceManager-Launcher.dylib 0x00000001150d0cd7 Invoke + 22916
8 ServiceManager-Launcher.dylib 0x00000001150d0f41 Invoke + 23534
9 ServiceManager-Launcher.dylib 0x00000001150d361d Invoke + 33482
10 ServiceManager-Launcher.dylib 0x00000001150d3775 Invoke + 33826
11 ServiceManager-Launcher.dylib 0x00000001150d3fb2 Invoke + 35935
12 ServiceManager-Launcher.dylib 0x00000001150d40ad Invoke + 36186
13 ServiceManager-Launcher.dylib 0x00000001150c6d6b Login + 480
14 ServiceManager-Launcher.dylib 0x00000001150ca7ad Login + 15394
15 ServiceManager-Launcher.dylib 0x00000001150d4412 Invoke + 37055
16 ServiceManager-Launcher.dylib 0x00000001150d6253 Invoke + 44800
17 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
18 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 28:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdff3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x00000001192c1bd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001192d9ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x00000001192c1cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001192c1d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001192c1e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 29:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdff3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x00000001192c1bd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001194542c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x00000001192c1cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001192c1d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001192c1e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff83cf26c2 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x00000001001b9105 0x100000000 + 1806597
2 com.adobe.illustrator 0x00000001001b8cde 0x100000000 + 1805534
3 com.apple.CoreServices.CarbonCore 0x00007fff89bf17e0 PrivateMPEntryPoint + 58
4 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff83cf26c2 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x00000001001b9105 0x100000000 + 1806597
2 com.adobe.illustrator 0x00000001001b8cde 0x100000000 + 1805534
3 com.apple.CoreServices.CarbonCore 0x00007fff89bf17e0 PrivateMPEntryPoint + 58
4 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff83cf46d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff82fbbf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff82fbbce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff82fa6191 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00000000ffffffff rbx: 0x0000000000000001 rcx: 0x0000000000000001 rdx: 0x0000000000000001
rdi: 0x0000000000000000 rsi: 0xffffffffffffffff rbp: 0x00007fff5fbff730 rsp: 0x00007fff5fbff708
r8: 0x0000000000000000 r9: 0x000000000000000f r10: 0x0000000024810001 r11: 0x000000013886c38a
r12: 0x00007fff5fbff7d0 r13: 0x00007fff5fbff7a0 r14: 0x00007fff5fbff750 r15: 0x00007fff5fbff75f
rip: 0x00007fff82fa7670 rfl: 0x0000000000010286 cr2: 0x0000000000000000
Logical CPU: 1
Binary Images:
0x100000000 - 0x101876fef +com.adobe.illustrator (691 - 16.0.5) <33643694-AE8E-D193-92FA-25940D71D475> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101aba000 - 0x1027ffff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102812000 - 0x102880fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028d4000 - 0x1028d6fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x1028db000 - 0x102938ff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.690) <577BD19B-B362-35B4-6020-2F038DEA5877> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x10295f000 - 0x1029c4ff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.690) <0298BED7-3107-5330-292B-D7BAA1326B8E> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
0x1029f2000 - 0x1029f2ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.690) <5DB43D6A-1CA5-CD74-C2B9-5B02AAC809FD> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1029f6000 - 0x102b6ffff +com.adobe.ACE (AdobeACE 2.19.18.20990 - 2.19.18.20990) <48C7C467-93A7-F609-1083-D0DD3C0B8988> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x102b82000 - 0x10318afff +com.adobe.AGM (AdobeAGM 4.26.20.20990 - 4.26.20.20990) <8F9BD5CF-287E-9EF1-926D-728359878CAC> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x103226000 - 0x103268ff7 +com.adobe.ARE (AdobeARE 1.5.02.20990 - 1.5.02.20990) <2FF36232-F715-2228-ACC0-BABFC0D6F779> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x103270000 - 0x10336afe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x10340e000 - 0x10342dfff +com.adobe.BIB (AdobeBIB 1.2.02.20990 - 1.2.02.20990) <84AEC009-ED37-875D-BA3B-19FF2A53F9EF> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x103434000 - 0x10345cff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4D9551F1-B07C-3BAF-0CED-1F83C866BCAA> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x103463000 - 0x1037c7ff7 +com.adobe.CoolType (AdobeCoolType 5.10.34.20990 - 5.10.34.20990) <3D5F8577-39F8-D1D0-81FE-6DC4203A9719> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x103813000 - 0x103c59fff +com.adobe.MPS (AdobeMPS 5.8.0.24821 - 5.8.0.24821) <E8E87710-F66B-32B5-97C6-A35D20867697> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103cd6000 - 0x104dd4fef +com.adobe.psl (AdobePSL 13.0.0.21041 - 13.0.0.21041) <910C283A-607C-F863-97EF-07FB2EEB38AD> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x104f95000 - 0x104ff5ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x104fff000 - 0x1050b7fe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x1050ea000 - 0x105194fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x1051bb000 - 0x1052fbfe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x10537a000 - 0x10547cfef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x1054c4000 - 0x105611ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x105685000 - 0x1058cefe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x105951000 - 0x105958fff +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <E1A491B4-8427-45ED-D312-5BC6E1ABF0A1> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x105962000 - 0x10598efff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1059b1000 - 0x105a6efff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x105ab8000 - 0x105b7dfff +com.adobe.JP2K (2.0.0 - 2.0.0.25990) <1D61D0B2-F263-72E6-C2BB-C8BA6EBB9BAD> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105bcc000 - 0x105d95fff +com.adobe.owl (AdobeOwl version 5.0.3 - 5.0.3) <1DEEBFAD-1C6D-303B-9F68-B39677534527> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x105dd7000 - 0x1065aaff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.18562) <8DC49EE4-5700-97A1-EBFE-68024AE1980C> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x106662000 - 0x106763fff +com.adobe.PDFPort (AdobePDFPort 2.1.0.20993 - 2.1.0.20993) <4356804E-2D42-1280-DC3B-66448D57F05A> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x106777000 - 0x10679cffe +adobepdfsettings (1) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsetting s
0x1067d8000 - 0x10681efe7 +com.adobe.pip (6.0.0.1654) <3576D8F9-E2F9-6EB8-6684-C2FE6B0A3731> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x10682b000 - 0x1068d9fef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) <9CEE95E5-2FC6-5E58-02A4-138EA6F8D894> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x106916000 - 0x1069d2fef +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <9C3A0810-22F9-5C20-C5A9-44C552076054> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x1069f4000 - 0x106d0afff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <041B948F-2768-2FC9-712A-43AE264510DB> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x106dd6000 - 0x106df0ff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x106df9000 - 0x106e12fff com.apple.carbonframeworktemplate (1.0 - 1.0) <0EDFCF84-BC82-4466-D878-69327B1722AF> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x106e19000 - 0x106efdfe7 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x106f0e000 - 0x106f16fef +com.adobe.boost_date_time.framework (6.0.0 - 6.0.0.0) <FEC30D42-7E6D-67F6-DE45-DF25D16AAFF5> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x106f30000 - 0x106f49ff7 +com.adobe.boost_filesystem.framework (6.0.0 - 6.0.0.0) <761BECE6-A9F6-0D48-44A1-677A44601F39> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesyste m
0x106f6b000 - 0x10701ffef +com.adobe.boost_regex.framework (6.0.0 - 6.0.0.0) <5315481A-D3FC-D8F9-137D-CADBE984299D> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
0x1070ab000 - 0x107118fef +com.adobe.boost_serialization.framework (6.0.0 - 6.0.0.0) <A7509FBF-0BAB-C773-DE5D-E1CA3AD31628> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/boost_serial ization
0x10721b000 - 0x107228fff +com.adobe.boost_signals.framework (6.0.0 - 6.0.0.0) <9FAA55B3-B272-F747-270F-21D786E209E7> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x10723d000 - 0x10723fff7 +com.adobe.boost_system.framework (6.0.0 - 6.0.0.0) <DD51C1B2-7FC1-81C1-1D88-FA3D12F01560> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x107246000 - 0x107252fff +com.adobe.boost_threads.framework (6.0.0 - 6.0.0.0) <8E8AD219-4C88-3140-D002-F07B74E15C43> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x107270000 - 0x1076bbfef +com.adobe.dvaadameve.framework (6.0.0 - 6.0.0.0) <993E4D4C-BEB3-A6F7-64E2-A4D742E147E6> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x107d16000 - 0x107e03fe7 +com.adobe.dvaai.framework (6.0.0 - 6.0.0.0) <AE668FE9-2D17-2DB6-34BF-2111565B7A6B> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/dvaai.framework/Versions/A/dvaai
0x107eaf000 - 0x1080a3fff +com.adobe.dvacore.framework (6.0.0 - 6.0.0.0) <76DA097D-FDE2-D4D9-7C7A-C4FF86F0A2CC> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x10826b000 - 0x10878efef +com.adobe.dvaui.framework (6.0.0 - 6.0.0.0) <39B9DD96-CD3A-38AF-395B-E54C4ED8C620> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x108ca1000 - 0x108d6eff7 +com.adobe.dvaworkspace.framework (6.0.0 - 6.0.0.0) <0B5A7058-98EC-B242-BD62-03ED6DD6C1F2> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
0x108e62000 - 0x108f4eff7 +com.adobe.exo.framework (6.0.0 - 6.0.0.0) <7B65DA8D-501B-F242-C2E1-71F4C4EA3F20> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/exo.framework/Versions/A/exo
0x109098000 - 0x109116fff +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 66.145433) <5C63613F-6BDE-1C29-D3FD-9D292F9ADB12> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x109127000 - 0x109153ff7 +libtbb.dylib (0) <57655978-A378-BE1E-7905-7D7F951AD6F7> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/libtbb.dylib
0x10916c000 - 0x10917aff3 +libtbbmalloc.dylib (0) <CB038B96-2999-5EB1-E26A-7720A7A8F8CD> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/libtbbmalloc.dylib
0x109190000 - 0x109195fff com.apple.agl (3.2.1 - AGL-3.2.1) <328CAFF6-C443-303F-923A-F9EEA8E71794> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x10919c000 - 0x1091a5fff +com.adobe.dvaflashview.framework (6.0.0 - 6.0.0.0) <7941B717-142A-AC01-5E6E-87521BCFA6AA> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/dvaflashview.framework/Versions/A/dvaflashview
0x1091b3000 - 0x1091b7ff7 +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) <13D5CEF7-6090-CD66-8DA0-190771950F76> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x1091f2000 - 0x1091f4ff7 com.apple.textencoding.unicode (2.5 - 2.5) <0518078E-C652-3CFC-A3FB-903C600CE831> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x10a7fc000 - 0x10a7fcfff +com.adobe.illustrator.plugins.PlugInRes (Localizer version 16.0.0 - 16.0.0) <F92F3F78-179C-2196-F172-4F89E3EDD850> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Required/Resources/uk_UA/PluginRes.aip/Contents/MacOS/PlugInRes
0x10d338000 - 0x10d349fef +com.adobe.illustrator.plugins.BNPlugin (BNPlugin version 16.0.3 - 16.0.3) <831635EC-F536-4557-AC4E-0035A4FE3394> /Applications/ADOBE_CS6_UA/*/BNPlugin
0x10d350000 - 0x10d387ff7 +com.adobe.illustrator.plugins.ArtboardPanel (Artboard Panel version 16.0.3 - 16.0.3) <4DC9C186-8909-5EA0-4738-3FFA2DA0E58F> /Applications/ADOBE_CS6_UA/*/ArtboardPanel
0x10d39f000 - 0x10d3acfef +com.adobe.illustrator.plugins.AppBarControls (AppBarControls version 16.0.3 - 16.0.3) <428E440C-F2B2-520E-FB0E-9EB387B09E0B> /Applications/ADOBE_CS6_UA/*/AppBarControls
0x10d3bb000 - 0x10d404ff7 +com.adobe.illustrator.plugins.KeyboardShortcuts (Keyboard Shortcuts version 16.0.3 - 16.0.3) <4CE1A272-14F0-D49F-ACBF-AEE937CA9FA4> /Applications/ADOBE_CS6_UA/*/KeyboardShortcuts
0x10d423000 - 0x10d424ff7 +com.adobe.illustrator.plugins.FlattenS (Flatten Suite version 16.0.3 - 16.0.3) <6C7A6A39-80D4-7135-43D8-BE5246FE4F8A> /Applications/ADOBE_CS6_UA/*/FlattenS
0x10d428000 - 0x10d42ffff +com.adobe.illustrator.plugins.fileclipboardpref (FileClipboardPref version 16.0.3 - 16.0.3) <FFAE0E30-CD21-123B-1CFF-C8D3FFD309A6> /Applications/ADOBE_CS6_UA/*/fileclipboardpref
0x10d9ea000 - 0x10d9f4fff +com.adobe.illustrator.plugins.Action (Action version 16.0.3 - 16.0.3) <34827E6E-5010-871E-C8CB-1665E460E1A9> /Applications/ADOBE_CS6_UA/*/Action
0x10d9fb000 - 0x10d9fcff7 libCyrillicConverter.dylib (61) <D06971D7-9F16-3FE6-81E8-33E0FE4D6586> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0x10f22d000 - 0x10f2e6ff7 ColorSyncDeprecated.dylib (400) <3A647DD4-9BA1-3B5E-9680-64923371A9B7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
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Mick,
It may be worth trying to uninstall, run the Cleaner Tool and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html
Or, you may try Customer Care,
http://helpx.adobe.com/contact.html
or Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
or this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup -
Can't use my Creative in Design CS6 suite or Acrobat xi error 16
Hello,
cant use my CS6 Suite or any adobe product (Own all products not on cloud) since upgrading to Maverics.
Tried Fix
http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
Does nothing as all the other posters stated.
Tried removing entire suite per Adoboe removal instructions and adobe removal tools and cleaners. Re-installed products and activated.
After you reboot NONE of the products work.
Called Apple and Apple stated it was a Adobe licencing issue and to contact adobe for patch or fix.
Adobe has no patch or fix! The one posted does nothing.
Please advise how to get all my adobe CS6 products and Adoboe Acrobat XI pro running without error 16.
They do not in Maverics. No one in the forums answers.
Kind RegardsYou are mistaken. You can still make forms.
However
- there is a new additional service called Form Central you can use instead
- forms made in LiveCycle Designer cannot be edited -
I cleared my computer but I managed to get After Effects CS6 back by looking in Windows old on my hard drive, every time I try and open AAE I get this error message "After Effects warning: An unknown Adobe Player Engine error has occurred. Scripting will be disabled."
What should I do?
Thanks.Does it launch after that error message?
What version of CS6 is it? 11.0.4? If not, try updating to it.
Why not simply reinstall from your original disk or download? -
I have Adobe Creative Suite CS6. How do I reinstall only Adobe Acrobat Pro?
I have Adobe Creative Suite CS6. How do I reinstall only Adobe Acrobat Pro?
Hi NancyL,
Please run the installer for Creative Suite CS6 and follow the on screen instructions, after entering your serial number it will take you to the "Options" menu where you can select the program you wish to install.
Regards,
Akshay -
How do I reinstall CS6 Extended 64-bit after replacing hard drive and OS?
How do I reinstall CS6 Extended 64-bit after replacing hard drive and Windows 7 64-bit OS?
You can download the trial installer directly. Find the appropriate link below.
You must be on a trial download page to use the links, otherwise you get an error message.
For example, load the following page: http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us
before pasting the link into the address bar.
http://trials2.adobe.com/AdobeProducts/PHSP/13/win32/Photoshop_13_LS16.7z
http://trials2.adobe.com/AdobeProducts/PHSP/13/win32/Photoshop_13_LS16.exe
You need to kepp both files downloaded into same folder and after download click on .exe file to extract .7z -
ITunes.exe - Entry point not found error after reinstalling
I'm not sure on when this started to happen
iTunes gives me this error even after i reinstalled iTunes several times.
iTunes.exe - Entry Point not found
The procedure entry point
AVCFURLAssetInheritURIQueryComponentFromReferencingURIKey could not be located in the dynamic link library G:\iTunes.dll
After pressing OK, it gives me this
iTunes was not installed correctly. Please reinstall iTunes.
Error 7 (Windows error 127)
Thank you in advance.Hello crystal_qing
Check out the article below for general troubleshooting when you are having issues installing iTunes on your PC. You may need to remove content from the Temp folder and even remove iTunes and its related software and then reinstall iTunes.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
-Norm G. -
After reinstalling CS6 the bridge photo downloader isn't able to read raw files and fails to convert the raw files to DNG. Previously downloaded raw files, now DNG, open up successfully in Camera Raw 7. How do I get the photo downloader to read and convert raw files. MacBook Pro with Snow Leopard. No such problem before this reinstallation.
You should install Camera Raw 4.6.
Visit this page and follow the instructions carefully:
PC: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4040
Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4039
-Noel -
CS6 Error message after download
PS CS6 Error message after Download
HP Pavilion dv7 Notebook PC
Intel Core i7-2670QM CPU @2.20 GHz
64 Bit OS
Win 7 Home Premium SP1
Question: Should I open to use this, or erase and download again? Wanted you to know as this is in Beta.
Steps I followed:
Found the download and installed
I went through all steps directed by the download wizard, at the end of the
process I received this message:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ...
-------------------------------------- Summary ------------------------------
- 0 fatal error(s), 5 error(s), 0 warning(s)
----------- Payload: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 1.0.0.0 -----------
ERROR: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x80070091.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x80070091.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Microsoft_VC90_CRT_x86: Install failed
ERROR: DW050: - Adobe Mini Bridge CS6: Install failed
ERROR: DW050: - Adobe SwitchBoard 2.0: Install failedHi,
This seems a third party issue.
Please follow the instructions in the kb article at: kb2.adobe.com/cps/403/kb403969.html
Regards,
Ashutosh -
I recieved a message that MSVCR80.ddl was missing and iTunes would activate. After reinstalling iTunes, I'm receiving an "Error 7 (Windows error 126)" msg. What should I do?
Hello, Jack.
You will find this article helpful in troubleshooting the error that you are receiving.
iTunes for Windows: "Error 7" message when opening iTunes
http://support.apple.com/kb/ts3074
Regards,
Jason H.
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Mail and Safari now fail to open following software update
After running software update for my Macbook running 10.4.11, I restarted and tried to open Safari but the app crashed and sent an error report to apple. So, I then tried opening mail. Same thing happened. I then tried removing the preferences direct
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hi i am trying to open acrobat reader with a document by specifiying it in the command line, such as acrord32 http://www.domain.com/file.pdf.... however this does not seem to work?? Acrobat says "There was an error opening this document. The filename
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Include .PDF file in JSP
Am I able to include .pdf file in a .jsp page? If it is yes, how to do it?
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received my project from someone yesterday. when i mounted drives and opened project it was fine. however there are many missing render files and when i attempt to render the project i receive a 'no movie in file' message. what does this mean and how
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Itunes cannot synch ipod classic
My Ipod crashed during a Synch, the only way i could get any sense was to reset to factory condition. Now it looks like a new iPod Classic in it's self and it opens itunes when plugged in, but itunes does not list it for synching, can this be fixed?