CS6 the serial key is invalid. Any ideas?

I have been using CS6 for months and yesterday I went to open photoshop and I got a message that serial key is invalid and I needed to login, I exited the message only now to have a trial version open. Everytime I go to login into chat it tells me the 24 hr 7day week chat line is closed.

Error "The serial number is not valid for this product" | Creative Suite

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After my macbook was serviced, when I tried to open CS6, it prompted me to key in the serial number. After keying in, I got error message saying the serial number is invalid. However I have checked that it is correct.

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I have CS6 master collection. After update from Windows7 it didn't work. When I try to install again, it says the serial number is invalid. What to do?

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Please refer to the steps in Re: cs6 serial suddenly invalid.
It should help you.
Regards
Rajshree

Im trying to install Photoshop CS6 and its saying the serial number is invalid?

Im trying to install Photoshop CS6, and i recieved my serial number after entering my redemption code. But whenever i entered my serial number it told me it was invaild.

Make sure you are typing the correct serial key on the insallation screen of PS CS6. Also, check if you have redeemed the serial key correctly.
https://na1p.licenses.adobe.com/getserial/s/redeem

The serial key entered says it's Invalid

Hi,
Though we have installed the trial version of the Lighroom software,but the activation requited the serial key. Error :License key is invalid
Kindly suggest what can be done as the Technical support is unavailable because of Sunday
Thanks and Regards

Was the trial the standalone version or a Creative Cloud one?
What is your OS?@

Hi All, I bought InDesign Creative Cloud membership but just been asked to put serial number... any idea where I can find this serial? thanks in advance!

Hi All, I bought InDesign Creative Cloud membership but just been asked to put serial number... any idea where I can find this serial? thanks in advance!

Pawel.burba this error will usually occur if there is a connection error between the computer and our activation servers. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error.

I imported about 300 RAW images yesterday and worked with them for about an hour. iPhoto locked up on me and I rebooted. After I did the event icon is now gray and it says there are no photos. I know the photos are there. Any idea how I can recover them?

I imported about 300 RAW images yesterday and worked with them for about an hour. iPhoto locked up on me and I rebooted. After I did the event icon for that event is now gray and it says there are no photos. I know the photos are there. Any idea how I can recover them?

a best practice to is to never have any computer program (including iPhoto) delete the photos from the card but to import the photos and keep them and then after at least one successful backup cycle has completed and then reformat the card -- I use three very large (32 GB) cards in rotation so I do not reformat for typically a year or more giving me one more long term backup of my photos
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LN

TS1587 I tried everything, except for reinstalling the SO-DIMM memory modules. Still, my iMac will not wake up. Turning it on you can hear the fan run, but the display stays dark. Any ideas what to do? Thanks Maja

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Mac doesn't boot
Can you hear the fans and hard drive and see the white boot screen? Flashing question mark? The circle just runs and nothing happens? Only black screen and nothing else? These can be very helpful to diagnose the source of the problem. [1]
Flashing question mark [2]: This is usually a sign of a failed hard drive. This indicates that boot up volume can not be found.
Black screen: This is usually a sign of a failed logic board. There is no single reason for this and this may be caused by failed GPU, screen, CPU or RAM.
Circle of death/no circle/blue screen: This is usually a sign of a hard drive failure. This may NOT be a dead hard drive, just broken permissions or something
Gray screen/Apple logo/spinning gear or globe/prohibitory sign/folder with flashing question mark [3]: This could be a sign of faulty hardware but more likely a software issue, i.e. broken permissions, failed software update, etc.
[edit]
What to do
First, hold down the option key (also known as the alt key) just after you've pressed the power button. This should show all the available options to boot from, so if you have Windows installed through Bootcamp or a disk in your SuperDrive, you should be able to see them along with your OS X drive/partition. Select the OS X partition with arrow keys and press enter. Startup key combinations
If that doesn't help continue doing the steps from below:
1. SMC reset [4]. Shut down and unplug all cables including power cord for at least 30 seconds and then plug in power cord and keyboard/mouse.
2. PRAM reset [5]. Hold down option, command, P and R while booting. Start it when you hear the sound and don't let go before it reboots.
3. Safe boot [6]. Hold down shift while booting to boot into safe mode. If this works, open Disk Utility from Utilities and repair your permissions and verify the disk
4. Hardware test [7]. Insert the install disk (disk 1 in Mac which shipped with OS X 10.5.4 or earlier, disk 2 if shipped with OS X 10.5.5 or newer) and hold down "D" before the grey boot screen opens. Follow on screen instructions
5. Boot from install disk. Boot from the disk that came with your Mac. Hold C while booting. Select Disk Utility from top bar and repair permissions and verify the disk. Reboot normally and see if it works now.
6. Boot from another Mac (Firewire target disk mode). Connect the machines with a Firewire cable. Power on your Mac and press T. Select the other Mac's hard drive. Download the current OS X combo update. Run the combo update installer and select the drive that won't boot as the destination.
7. "Repair" OS X. Boot from the install disk as in point 5. and reinstall OS X. This should NOT erase any data, just replaces the system files which may have caused your booting problem. Now install the latest combo update for OS X and repair permissions on your drive with Disk Utility.
7.1. Install OS X into an external hard drive and then boot from it [8] and try to copy your data from the hard drive before proceeding. If you have done a backup recently, you don't have to do this.
8. Restore OS X from Time Machine backup. Boot from the disk that came with your Mac and choose the Time Machine restore option. This step will lose any changes made since your last backup but the system and your data will be put back to exactly as it was on that date.
8.1 Reinstall OS X. Boot from the install disk as in point 5. and select Disk Utility again. Now erase the whole hard drive and install OS X again. If you had a Time Machine backup and step 7 worked you don't have to do this.

I reinstalled operating system software on my MacBook Air (Yosemite 10.10.3) and tried reinstalling Adobe Acrobat 9 Pro. I was able to install the software into my Applications folder but I was unable to enter the serial number or go any further with the

I reinstalled operating system software on my MacBook Air (Yosemite 10.10.3) and tried reinstalling Adobe Acrobat 9 Pro. I was able to install the software into my Applications folder but I was unable to enter the serial number or go any further with the installation. When I click on the Adobe Acrobat icon in the Applications folder, nothing happens.

Hi Tom,
kindly check the System requirements | Acrobat family of products—older versions (XI, X, 9)
For serial number message try:
Error "Invalid serial number" | Acrobat 9 | CS4
Thanks,
Atul Saini

Logic 9 is quitting when entering serial code...any ideas?

Hi,
Logic 9 is "unexpectedly quitting" when entering serial code for the first time...any ideas??
I'm running OSX 10.6.8 on iMac
Many thanks

Did you manually install any ProKit updates or somthing? Any crash log available?

Hi, I have Photoshop CS 6 Extended, but my laptop does not have a disk tray (acer aspire v5-573g) and I have the serial number, is there any way I can download this version of Photoshop I'm not sure what to do...

Hi, I have Photoshop CS 6 Extended, but my laptop does not have a disk tray (acer aspire v5-573g) and I have the serial number, is there any way I can download this version of Photoshop I'm not sure what to do...

You can download photoshop cs6 from here:
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

Im trying to install a new application on my mac but it keeps on coming up with 'The volume of this disk does not meet the requirements for this update' any ideas how to solve this?

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That may be the new Mountain Lion "sandbox" protective software kicking in, possibly, because ML "thinks" that App doesn't meet ML's new strict security requirements. A common phenomena. If you feel the 3rd party App is really OK, you can override this feature and install the new App by holding down the Command key when you click to install the new App. That's one possibility for the error message appearing. If not, another possibility is that that Developer Preview software package requires some previous piece of software be installed prior to downloading this Preview. You would have to check the Facebbok websiste's Developer Forums for help if this is the case.
Hope this helps

Hey ppl,my macbook is not booting and by that i mean u can hear the audio wave when its starting up,the screen goes white and then after a while there's a folder with a question mark in the middle of the screen...anyone,any ideea?!?

Hey ppl,my macbook is not booting and by that i mean u can hear the audio wave when its starting up,the screen goes white and then after a while there's a folder with a question mark in the middle of the screen...anyone,any ideea?!?Regards.

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the hard drive data is somehow corrupted.
Put your install DVD into the drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the optical drive.
Once it has finished booting and you are at the Install screen launch Disk Utility from the Utilities menu. Is your Hard Drive in the list on the left?
If it is then select the First Aid Tab run Repair Disk and if that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

I tried to download some photos from a corrupted CD and now every time I try to open iPhoto the frame pops up but nothing will load. I just get the spinning color wheel. Any ideas???

I tried to download some photos from a corrupted CD and now every time I try to open iPhoto the frame pops up but nothing will load. I just get the spinning color wheel. Any ideas???

What version of iPhoto? Assuming 09 or later:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

CS6 the serial key is invalid. Any ideas?

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