CS6 trial wont start question

I have just down loaded a free version of CS6 trial version and i have received an error message, "installer has been misconfigured", do i need to down load a another program to open this one or should i delete this trial version & start again?

There are known issues with Adobe Download Assistant:
Known Issues section of Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assista nt.html#main_Known_issues.
You may alternatively download the products from the following location:
http://prodesigntools.com/adobe-cs6-direct-download-links.html
1) You need to stay on the Adobe trial page for the respective product that you're downloading. You should be signed in.
2) Copy/ Paste Link 1 , Link 2 for the files that you're downloading from Prodesigntools on to the address bar of Adobe trial page and hit enter.

Similar Messages

Photoshop CS6 Trial wont launch (says expired on fresh account)

I'm on a new MBP Retina running OSX 10.8.
I registered new account for Creative Cloud and downloaded Adobe Application Manager to install both Photoshop CS6 and After Effects trials. Only After Effects works, Photoshop says my trial has expired. I tried flushing dns and uninstalling to get rid of any traces of old accounts on my system that may be conflicting.
What else should I do?

It also only updates to 13.0.2

CS6 AE wont start - GPUManager 2 Sniffer Result Code: 3

Hi, I have just installed AE CS6 and when I start I get a pop up message '<GPUManager> <2> Sniffer Result Code: 3' and AE exits.
My mac is a 2008 Mac Pro running Lion. Any ideas?
Hardware Overview:
Model Name:    Mac Pro
Model Identifier:    MacPro1,1
Processor Name:    Dual-Core Intel Xeon
Processor Speed:    3 GHz
Number of Processors:    2
Total Number of Cores:    4
L2 Cache (per Processor):    4 MB
Memory:    6 GB
Bus Speed:    1.33 GHz
Boot ROM Version:    MP11.005C.B08
SMC Version (system):    1.7f10
Serial Number (system):    CK7430BY08S
Hardware UUID:    00000000-0000-1000-8000-0017F20F07FC
I have 2 hraphics cards, not sure why it is saying one is a 5000, It should say 5770 alough it is the PC version:
ATI Radeon HD 2600 XT:
Chipset Model:    ATI Radeon HD 2600
Type:    GPU
Bus:    PCIe
Slot:    Slot-3
PCIe Lane Width:    x4
VRAM (Total):    256 MB
Vendor:    ATI (0x1002)
Device ID:    0x9588
Revision ID:    0x0000
ROM Revision:    113-B1480A-252
EFI Driver Version:    01.00.252
ATI Radeon HD 5000:
Chipset Model:    ATI Radeon HD 5000
Type:    GPU
Bus:    PCIe
Slot:    Slot-1
PCIe Lane Width:    x16
VRAM (Total):    1024 MB
Vendor:    ATI (0x1002)
Device ID:    0x68b8
Revision ID:    0x0000
Displays:
DELL U2311H:
Resolution:    1920 x 1080 @ 60 Hz
Pixel Depth:    32-Bit Color (ARGB8888)
Display Serial Number:    HV8XP15P2NNL
Mirror:    Off
Online:    Yes
Rotation:    Supported
X222W:
Resolution:    1680 x 1050 @ 60 Hz
Pixel Depth:    32-Bit Color (ARGB8888)
Display Serial Number:    L980B0508211
Main Display:    Yes
Mirror:    Off
Online:    Yes
Rotation:    Supported

Did find that post. Dont quite understand why you say Adobe screwed up. it seems to be saying it is some graphics card compatibility thing whitch is why I was wondering if it was my Pc version of the ATI 5770. The thread sems to be saying ATI are not suported but I thought that was the one where the Mac version shiped with new Mac Pros.
Ben

CS6 trial wont download

been at this for an hour.. i use the adobe downloader to get to the page where you login and download the product you want. i click on CS6. nothing happens.
i click again and i get an error 106 that says the files are currently in the queue to download, but nothing is happening. one time a progress bar showed up, it said 12 hours to dl and no progress was gained after over 20mins.
please help !

Please complete solution 4 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_4. It is likely the download is in the queue but is currently paused.

Flashing folder with a question mark wont start up

flashing folder icon with a question mark on screen....computer wont start up

Here's an Apple article on the subject.
http://support.apple.com/kb/TS1440
Regards,
Captfred

Adobe Download Assistant does'nt start the download of Photoshop CS6 trial automatically. What shoul

Adobe Download Assistant does'nt start the download of Photoshop CS6 trial automatically. What should I do?

There are direct downloads at http://prodesigntools.com/adobe-cs6-direct-download-links.html
Follow the instructions extremely carefully to get access to the files.

Cs6 won't start, trial version opens instead of real version

after re-installing my system from time machine cs6 won't start, instead the trial version opens. Serial number is not accepted. What to do?

Hi
I followed your instructions and un-installed CS6. By installing from cd i'll got the message that my serialnumber is invalid. It is the same serial number as shown in my adobe and on the receipt. What to do?
Marietta
Op 3 dec. 2013, om 11:03 heeft KRupani <[email protected]> het volgende geschreven:
Re: cs6 won't start, trial version opens instead of real version
created by KRupani in Downloading, Installing, Setting Up - View the full discussion
Hi MFGTG,
1. I would advise you to please go to
2. Applicatoins>utilities>Adobe Installers
3. Try to find if there is any uninstaller for the CS6.
4. If you find the uninstaller then simply uninstall the application and then reinstall it.
Thanks
Kapil
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5894816#5894816
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5894816#5894816
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5894816#5894816. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Downloading, Installing, Setting Up at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

Can't start CS6 trial software

I downloaded and installed a trial of CS6 Design and Web package to my Mac (OS 10.6.8). When I click on a CS6 app to start it, I get a window with some videos and two buttons, one to license the software and one that says Start Trial. I click on Start Trial, the window disappears, and the app doesn't open. nothing happens. Every time I click on the apps to start them, I get the same window again. What do I need to do to start the trial apps?

Your licnesning system is busted. Run the Creative Suite Cleaner Tool, reinstall. For further issues refer to this:
Error "Licensing has stopped working" | Mac OS
Mylenium

I started downloading CS6 trial but was interupted. Now I don't have CS6 but Adobe thinks I do

I started downloading CS6 trial but was interupted. Now I don't have CS6 but Adobe thinks I do

if you follow all 7 steps, you can dl the trial here: http://prodesigntools.com/adobe-cs6-direct-download-links.html

After Effects just bounces in the dock but wont start

Hi all,
Just installed CS4 production studio under Snow Leopard. All works well and updated using the Adobe Updater. All apps are fine except AE which just bounces in the dock a few times and then stops. I read that this could be because Rosetta was not installed. I installed Rosetta from the Snow Leopard DVD and still nothing. Have restarted 3 times just in case (I also read that several restarts may be required to get it to work), but still nothing.
Any help would be greatly appreciated.
Regards
Dave

OK... Now I feel like Scott of the Antartic writing in his journal before the inevitable... I am writing this purely to help anyone else with the same issue to resolve it without the pain that I am still experiencing. Hopefully the last entry will read "all solved" and not "I am about to pop outside... I may be some time..."
After using CS2 for the bulk of my work I thought I'd try and get this solved once and for all, especially as we have a DVCPROHD project coming up and need CS4 to do it.
OK... The so now I have the suite running, except Premiere is running under at trial without the presets and the updates fail when installing. Contacted support this week, they wont re-open the original case because it has been over a month. Fair enough, new case.
The adobe guy takes control of my machine, deactivates it, then from Finder deletes lots of folders. He then asks me to re-install the products. I do this (2 hours later) and run Premiere and it appears to work with presets. I look a bit closer and notice that under the help menu of Premiere Register, Deactivate and Updates are all greyed out. This is not the case in the other products of the suite. OK, so not a major deal but does imply something is not installed right. I run the Adobe Updater, Premiere updates, but AE, PS and several updates fail.
Call back to support. This time the Adobe guy takes control of my machine suggests I deactivate the suite, run the un-install and then download and run the CS3 Clean script and re-install. I do all this. Another 2 hours later feeding discs into the machine... and... Premiere looks fine, presets all there... but wait for it... AFTER EFFECTS JUST BOUNCES IN THE DOCK BUT WONT START.
3rd call back to support and ask for the issue to be escalated. This is difficult and I have to cause a fuss to realise that this problem is the same one that has been hanging around for months and that I am not prepared to spend more hours removing every trace of Adobe from my machine and re-installing - this doesn't work. The support technician asks me to delete a hidden folder that has all the Adobe patches in it, manually download the AE 9.0.2 update and install it. It installs but AE wont start. I explain that I've had enough and want the problem escalated.
I finally get a call back from a 2nd level engineer this morning. After explaining the that AE wont start and then answering the question "why is this a problem for you!" we do some quick troubleshooting. This time I have to pull out the network cable, turn off Airport, create a new user account, log on to it and then see if AE runs. Which it does. Within seconds we get launched into the pre-determined script, "if it runs under another user account then there is nothing wrong with the applications and I should call Apple". After being patronised for a further 5 mins I had to PROVE to the guy that it was also possible that the fault was Adobes. I also know the moment I phone Apple, the response will be "Call Adobe".
The only example I could give him at the time was to image a piece of software I had written that allocated memory based on the screen resolution (this is a user preference) and if my code was badly written and crashed when encountering a screen resolution bigger than my code was expecting. OK, is that Apple's fault, no it is my code. Will it run under one user and not another, yes it will. There are a million other posibilities. Some I agree could be Apple's, but equally some could be Adobes and the big fat fob off as soon as you can is terrible.
I have also since realised since leaving this call with the technician, that:
1) This is a brand new iMac and the Adobe Suite was the 1st piece of 3rd party software installed on it.
2) The iMac is for video editing and nothing else.
3) This was working without presets before the Adobe guys deleted all these files and asked me to re-install. It is more likely that they have deleted something they should not have rather than the a bug in the OS. A bug in the OS is still possible but I suspect the problem is with a rogue bit of installation code from Adobe.
Finally incase anyone from Adobe is reading this:
I have paid thousands of pounds for this software.
I have been unable to use it for months.
A problem like this should be gold dust for you. Here is the chance to get to the bottom of an issue that several people are having, understand the mechanics of what is going wrong. Write a KB article as well as a patch and this would save the time/money and effort of an awful lot of people (including your own).
As a short thought experiment I would like everyone at Adobe to image the following:
You pay £1,000 of your own money for a tool to do your work on the promise that you can make this money back in productivity gains, new business, etc.
The tool you use every day to make a living won't work. For the benefit of the experiment, imagine this is your email client, web browser or case management tool.
You have no IT group to replace your machine or to come and solve it.
You can't tell your customers that your software is down and you have to keep doing your job.
You have to spend an additional 3 days in your own time, working late or weekends to try and fix the software yourself.
You to keep downloading a Gigabyte of data 3 or four times and you have to pay for downloads. Currently you are running up a bill of over £100 in downloads and phone calls.
You don't get paid the overtime and your customers start complaining you are late with your work.
You lose customers... you eventually get fired because you have lost too many of them.
...This is what it feels like for a small creative business to not be able to install the software they bought.

CS6 trial downloads still available?

Can I still download/install a trial version of say Photoshop CS6 without joining creative cloud? If so does anyone have a link and know if they will install without joining CC. My goal is to evaluate each program for 30 days each, I was under the impression that if I join free cloud membership I can get 30day trials of all CC programs and try them out separately as time permits, but apparently with cloud that means more like only a 30 day evaluation period of all apps simultaneously, according to 3 different chat adobe reps. Anybody know if the trials for CS 6 are any different and still available. Or if the rep is mistaken (from your experience with free membership cloud free trials) in regards to having 30 days to evaluate all programs at once? I am afraid to install/test one software in CC as that will mean I will have to get started on evaluating all softwares at once.

Hi Steve,
Great idea—Thanks for helping fill in the blanks for anyone looking for the same information And once again, infinite thank yous for answering so many questions thoroughly and accurately.
Best Wishes,
-ailed.
SG... wrote:
Hi Ailedg,
In case others find this thread seeking the same information, I'm adding details I already covered in other posts.
The CS6 Trials (same as regular full intaller) can be found here:
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-download s.html
The installer will give the option to run as a Trial license or a purchased license.
As far as CC membership, registering, even for the Free plan, will have no bearing on the 30 day evaluation period for any of the individual applications. Each application will start the 30 day period after the first launch and explicit action of click ing a button to start Trial.
regards,
steve

I have installed dw cs6 trial how convert to creative cloud trial...left 3 days to expiry

If choose less products from the 17 then, pay less, or NOT, I may pay & get 1 or 17 not in the middle number eg only 3 and pay less?
3mo plan I have the ability to start/stop/restart like 1mo?
Can I convert 3 or 12 mo plan to 1mo plan or vice versa?
My MacBook 10.7 has and is the max, 3GB RAM can install Creative Cloud if not intent use photoshop or video Apps?
I have installed dw cs6 trial how convert to creative cloud trial...left 3 days to expiry?
CREATIVE CLOUD - CYPRUS
€61,4
IN THIS PRICE ADDED VAT FOR CYPRUS (EUROPE)?
Message was edited by: lsepolis123

Hi lsepolis123,
If choose less products from the 17 then, pay less, or NOT, I may pay & get 1 or 17 not in the middle number eg only 3 and pay less?
There is no discount if you install fewer products, however you can purchase subscriptions to indivdual products versus subscribing to Creative Cloud. This page has more info about which individual products are available.
http://www.adobe.com/products/creativesuite/cssubscription.html
3mo plan I have the ability to start/stop/restart like 1mo?
Plans can be setup for either yearly or monthly, you can purchase 3 month subscription cards which can being used towards either yearly or monthly plans.
Can I convert 3 or 12 mo plan to 1mo plan or vice versa?
The plans are a commitment for that duration. You can upgrade from month to month to yearly or downgrade to month to month after your year long commitment was up.
My MacBook 10.7 has and is the max, 3GB RAM can install Creative Cloud if not intent use photoshop or video Apps?
If you decided to go with the Creative Cloud you could install which ever apps you choose. You might want to double-check individual product system requirements if you were unsure of a specific product.
http://www.adobe.com/products/creativecloud/tech-specs.html
I have installed dw cs6 trial how convert to creative cloud trial...left 3 days to expiry?
The 30 day trial applies to both individual or products within the Creative Cloud trial, so if you used the 30 trial for an individual product it would still show as expired if you tried to use it within a Creative Cloud 30 day trial.
CREATIVE CLOUD - CYPRUS
€61,4
IN THIS PRICE ADDED VAT FOR CYPRUS (EUROPE)?
Yes, one-year plan (Multiple languages) for €61,49 (incl. VAT) per month
I think I answered all your questions, let me know if I didn't.
-Dave

Itunes wont start, computer says to download latest version 7.5

iTunes wont start, solution computer gives it to download latest version 7.5. nut when i download it and install 7.5 on my computer, which i have done several times, it doesn't work and says i should download the latest update.....which i already have! is it Vista related, or is relating to version 7.5?....please help me!!

I'll post the same thing I posted in another thread; it might help you. Reinstall itunes again according to my post. Some of the information is irrelevant to your problem, but hey, i'm kinda feeling lazy. You'll get the idea. Here it is.....
"this is just a suggestion. If you reinstall itunes again, make sure you follow the directions in the support section of this site for uninstalling itunes and quicktime. Another thing they don't say in that article that I did when i had to uninstall itunes was to do a search. You know, pressing the start button and then "Search". Make sure when you do, click the search "All files and folders". Then set it to look in "Local Hard Drives (C:)" and type in the "all or part of the file name" itunes. After the search is done you should have a bunch of different itunes components in the results. Btw do the same for quicktime as a search. Make sure to DELETE every itunes and quicktime file there. If some of your music files happened to come up in the search use commone sense. Get rid of every component so itunes and quicktime is completely erased from the system. Make sure that you do this after you've restarted your computer once (according to the uninstallation article). Then just empty your recycle bin, reboot your computer, and finally reinstall itunes. Hopefully that will work to at least get rid of that APP error. Good luck and ask me anything you have some questions!!"
Hope that works!

Unable to install adobe CS6 Trial, Exit 15; 0 errors?

Okay, so I'm trying to install CS6 Trial to see if we want to update our office's CS5.
However when I try to install it, I have done this many times, redownloaded the installer many times, ran the cleaner so many times I have the key sequence memorized, (e, y, 1, 1, enter...) as well as restarted many times over the passed 5 hours, I get exit code 15, but 0 fatal, 0 errors, and 0 warnings... I am also running it as admin with full privilages and have tried compatibility mode for win xp sp3...
I have no idea why this won't install whatsoever, The PC Spec's are as follows,
Win 7 x64
8 Gigs ram
2x radeon HD 3870's in crossfire
2.2ghz quad core processor,
Also, here's the log file for the installer:
[    4924] Sun Jun 10 23:10:48 2012 INFO
DEVersion: 6.0.0.0
Loading library from C:\Users\Casey\AppData\Local\Adobe\OOBE\PDApp\DECore\DE6\Setup.dll
[    4924] Sun Jun 10 23:10:48 2012 INFO
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
[    2356] Sun Jun 10 23:10:48 2012 INFO
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
[    4924] Sun Jun 10 23:10:56 2012 INFO
:: END TIMER :: [Sync Media DB] took 8448 milliseconds (8.448 seconds) DTR = 2864.58 KBPS (2.79744 MBPS)
:: END TIMER :: [Total Timer] took 8455.69 milliseconds (8.45569 seconds) DTR = 2861.98 KBPS (2.7949 MBPS)
Waiting for Bootstrapping to finish...
[    2356] Sun Jun 10 23:12:06 2012 INFO
:: END TIMER :: [Bootstrap] took 78066.4 milliseconds (78.0664 seconds) DTR = 3796.25 KBPS (3.70728 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s), 0 warning(s)
[    4924] Sun Jun 10 23:12:07 2012 INFO
Exit Code: 15 - Media DB Sync failed.
Help?

Done both Even booted into safe mode and tried to install, same issue.
My account is a local admin with full privelages, even tried to run the installer through an admin command prompt after CD'ing to the folder.
Still no dice
Edit: Okay so I just did, Another clean boot with the full hidden admin account and tried again, and no luck. Exact same error, exact same 2% on the installer.
So I tried to use AAMEE to rebuild it, then ran it with msiexec.exe /i CS6.MSI /qn ,
Which looked like it was going to work (watching task manager) It opened 3 copies of the msiexec process, and then adobe's setup.exe process, but then all 4 processes promptly closed.
I'm at a total loss here, and after 2 days of trying, still Cannot install CS6's Trial!!

CS6 Trial, Flash Builder 4.7 and CC

Here's the overall circumstance:
I have a new job with an employer that is using CS6 Master Collection. It is installed on my at work workstation as a trial. Inhouse support says a licence is on its way. I also have a CC licence personally.
Here's what I wanted to achieve:
- update Flash Builder 4.6 to 4.7 which is a free update under CS6
Here's what I did:
- I couldn't find the direct download for 4.7 so I signed into my CC account and downloaded and installed 4.7, assuming it would run under the CS6 trial
Here's what happened:
- Flash Builder wants to use the CC licence under which I downloaded it
- I have already used the two installs for the CC licence (I run a Mac as my personal development machine with Parallels/Windows and have a CC licence running on the Mac and my second CC install running on the Windows partition on the Mac)
- Flash Builder won't run unless I deactivate my other installs on my Mac
- other CS6 apps are running under the trial licence
Here's what I did to troubleshoot:
- uninstalled CS6
- uninstalled CC
- downloaded the AdobeCreativeClouldCleanerTool
- cleaned everything available under the tool
- everything was removed except for the 64 bit Flash Builder 4.7 install
- deleted the 4.7 install folder directly as there was no uninstaller available (Flash Builder was not listed under the Control Panels:Programs and Features)
- re-installed CS6, including Flash Builder 4.6 (I'd given up on having 4.7 until my CS6 licence is established)
- now Flash Builder 4.6 won't run at work unless I deactivate my CC licences on my personal Mac
- all the other re-installed CS6 apps run under the trial
To the questions:
1) Is there any way to get Flash Builder 4.6 working again under the trial?
2) Will Flash Builder 4.6 work under the CS6 licence once I have a serial number?
3) Is there anyway to update Flash Builder to 4.7 and have it work with the CS6 serial number?
Chris

I experienced this problem today, and kind of "solved" it. There may be an underlying bug, though.
My project compiled fine last Thursday, but I opened it up on Monday (unchanged) and this error showed up in several files. I tried quitting and restarting Flash Builder to no avail. I could not replicate the problem in a new project.
For me, each occurence of the error was at a private function definition, so I thought I would try changing "private" to "public" on one of the functions. The error immediately went away in all 3 locations (not just the one I edited). I then changed it back to "private" with no error.
I hope that will help the Adobe team track down the problem.

CS6 trial wont start question

Similar Messages

Maybe you are looking for