CS6 uninstall and reinstall problem

Hi there ! I was using Photoshop and iy was fine. Then, I downloaded the Photoshop CS6 Beta and try to install it, but I got the message that I already has a version of PS CS6. I was dumb and deleted the program without a properly uninstall. Now the CS6 installer thinks I have it installed but I have not, and I'm not able to find it in Programs and features. I don't know how to uninstall something I already deleted.
My question is: where are the peripheric files that says PS CS6 is installed ? I just want to avoid the installer to thinks I had PS CS6 installed. I can use regedit if needed, but I won't do anything without instructions.
Or, is it possible to force a reinstall over a previous installation ?
I know what is the problem, I just need to know where is the files that makes CS6 to think I already have it, cause I dont.
I'm using Windows 7 Ultimate, 64bit.

B2martin_a,
Yes, that would be the correct approach, just as you described.
Check out:
FAQ: How do I uninstall the Photoshop CS6 beta?
http://forums.adobe.com/message/4361731#4361731

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