CS6 update deactivated my Acrobat Pro

I recently ran the Adobe Updater to provide updates to the CS6 suite. After completing Acrobat would not start (no issues with the other programs in the suite).
I overcame the problem by deactivating and reactivating the suite of product.  Perhaps this will help others with the same issue.  I'll think twice about running Updater next time.

First thing to try: check the date and time on your computer, especially the year. Let us know if that's correct.

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    o   The program installed fine and everything was going great until I searched for updates
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    Please refer to following article:
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    Regards,
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    We would be happy to help you.
    Could you please let me know what version of Acrobat are using on Windows 8.
    As you specified that it is a very old version, so it might not be supported on Windows 8 platform thus leading to problems.
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    You can download a 30-day trial version of Acrobat DC from the following link:
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  • Distiller 9 issue after a new update to Adobe Acrobat Pro (version 9.3)

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  • Is there an update to make Acrobat Pro 6.0 compatible with Windows 7?

    I have been using Adobe Acrobat Professional 6.0 on a Windows XP OS, but as of 4/8/2014 XP is no longer supported. So, I did Easy Transfer from XP to a computer using Windows 7. When I installed my Adobe Acrobat Professional 6.0 software on the Windows 7 computer, I received a message that it was not compatible with Windows 7. Is there an update or work around that will allow me to use the 6.0 version with my Windows 7 computer?  This is software I've used daily for years and need it, but can't afford to buy new version right now. Any help would be appreciated.

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  • Acrobat Pro 9.5.2 No Updates Available (to 9.5.3)

    Since reading of the release of the January 8, 2013 updates I have been trying to update Acrobat Pro 9.5.2 to 9.5.3 but "Check for Updates" under Help invariably returns “No updates available.”
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    I first checked Acrobat Pro 9 and when that failed to find the update decided to update Acrobat Reader first and have subsequently checked and frequently rechecked Acrobat Pro and continue to have the problem of not finding the current update.  Reader X updated from the previous version to the current 10.1.5.33 although I will probably kill that to get to Reader 11.
    The thought of uninstalling Acrobat Pro did occur to me but the update process for Acrobat Pro 9 has been proven to be extremely cumbersome due to a large number of updates that have to be sequentially updated not to mention a very slow process as the original updates for Acrobat Pro 9 were not incremental and therefore required complete replacement of the software.
    I tried the repair option for Acrobat Pro 9 but that only wasted my time and failed to correct the problem.
    Windows 7 64-bit.
    Thank You

    Hi,
    I have seen similar reports and would like to help, but you will need to work with me on this.
    Can you please do the following:
    (Make sure AdobeARM.exe process is not running - exit Updater if visible or kill this process using Task Manager)
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    C:\Users\YourUserName\AppData\Local\Temp
    2.
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    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Adobe ARM\1.0\ARM
    If you do not know how to operate with Registry, the instructions are here
    http://support.microsoft.com/kb/136393
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    Start Acrobat and select Help\Check for updates
    4.
    Whatever is the result, send me new AdobeARM.log file from User Temp folder
    There is no private inforamtion in this log file - you can send it to me in the private message.

  • Where can I find updates for Acrobat Pro 8?

    Does anyone know where I can find the update files for Acrobat Pro 8.0? My scanning keeps crashing the program. I know its an old version, but its the only one I've got!
    Thanks!

    ftp://ftp.adobe.com/pub/adobe/acrobat/win/. Be sure to install the updates in order. Since the HTML descriptions are gone, it is impossible to tell which ones you can skip. Reboot after the last update.

  • The Acrobat Pro 9.3.0 Update seems to be the utlimate fix on my Mac . . .

    My installations of Acrobat Pro 9.1 and 9.2 where way too slow and pocky on my Quad-Core Mac Pro, running Tiger.  The only solution was to re-install Acrobat Professional 9.0.0 and not install the updates.  Acrobat Professional 9.2  runs perfectly effiently on my Powerbook G4, running Tiger, though.
    I recently installed the Acrobat Professional 9.3.0 update and now, Acrobat Pro runs very fast on my Mac Pro.  Acrobat Pro 9.3.0 is a good update.
    Rob

    I found that thread last week but I can't seem to find it now.  If your running Snow Leopard, you may be having problems that I have no experience with, since I have not moved past Tiger.  Acrobat 9 Pro was written for Tiger and Leopard.  Snow Leopard is not yet well updated and patched, at version 10.6.2, so having a brand new Mac with 10.6.2 installed can be an unpredictable experience for the short term, though most Snow Leopard users are probably having an all right experience with Adobe CS4.

  • Problems updating Acrobat Pro X to 10.1.0

    I tried to update my Windows Acrobat Pro X (from 10.0.3 to 10.1.0) and have been getting some questionable behavior (hard to categorize for these general ones). However, what I did notice specifically is when performed the update (Have done it a couple of times hoping to "repair" the fix), I get an "Error 1328: Error applying patch to file C:\Config.msi\PT56C.tmp....". I selected "Ignore" (which may have been my mistake) and allowed the update to continue. Now, "Tools\Delete page" no longer works (what I've discovered so far) and I get an unpredictable crash/debug session that comes up (using MS Visual Studio).
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      Thanks and cheers....Steph

    John,
    Thanks for the fast reply.
    I downloaded the update directly from the Adobe website and installed it locally. I also disabled AVG to make sure security did not get in the way. I am running WinXP SP3.
    As I mentioned, tried a couple of times. Same error 1328 result and ensuing problems with Acrobat. Just to be sure, Acrobat was working great before I installed this update   I wish I could roll back the update and get Acrobat back to how it was....
       Steph

  • Enterprise updating of Acrobat Pro 9.1 on Mac OS X?

    I am really frustrated. The only updater I can find for Acrobat Pro 9.1 for Mac OS X seems to require full manual control via GUI, and does not allow in any way for it to be applied via, say, Apple Remote Desktop, or via SSH.
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    Unless there is a "hidden" or "secret" updater for Acrobat Pro 9 (currently 9.1.2 is the most recent patch), there is *NO* way to silently and remotely install the patch. I have been picking apart the contents of the dmg and installer app bundle for over a month now. I have tried every combination I can think of.
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    Please, please, please. If you want institutional volume purchases, you MUST support methods to easily deploy and UPDATE your applications. This Acrobat patch is a dismal failure. I am very seriously considering removing Acrobat Pro from my lab computers, and not renewing licensing when the current CLP is up. For far too long Acrobat Pro has been a considerable pain in the *** for deployment. The @#$@#$ "self heal" b.s., the need to run first as an admin user before any other users on the system can use it... I am ONE guy supporting a LOT of computers. I do NOT have time to be logging into every single machine to launch one application. This is b.s.
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    Ever hear of the command line? SSH or other remote shell? Apple Remote Desktop? Hello?
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    Signed,
    A very p.o.'d system administrator.

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