CS6 updater won't open
I just upgraded from Production Premium CS5 to CS6. The updater icon at the top of my screen shows 6 updates available. However, when I click on it to open the Adobe Updater, the Updater just bounces in the dock and won't open. How can I get the updater to work? I'm on an Intel Mac Pro running Lion 10.7.4.
I’m still experiencing this problem. I submitted a bug report to Adobe just now, but I recieved no trouble ticket number or email confirmation. I’ll post an update here if I hear anything from them.
In the mean time, I have found a pretty reliable workaround. The update check seems to run when you first start up your computer for the day. If it runs and shows updates in your menu bar, you can get the updates to run if you:
Restart your computer
Launch one of your CS suite applications like Photoshop
Select Help > Updates ... from the menu.
The updater should run and you should be able to install the applications.
This trick has been working well for me for the past few months. Good luck!
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Hi
I just bought CS6 Cloud and all programmes open up perfect expt Prelude.
Prelude opens up with the splash screen, I can see that loading reaches QuickTime.prm and then the program shuts down abruptly.
Do you have any idea how I can solve this prob?
I've got OS XP pro
Kind regards
OleHi Victor
Sorry for my late answer (had two days off before easter)..
It's very strange, I don't see any crash report in logbook, neither in
Programs nor in System (and I updated logbook after attempt to open
Prelude).
I can't launch Prelude from App manager, tried directly from exe file in
Explorer but same thing happens - Is there any other way to retrieve info
about this crash (looked through minidump, but nothing there).
I'm still on test version allthough reseller says I should have got
License number from Adobe - I chatted with Adobe support, and they asked
me to send in the order confirm i did that 2 days before easter but still
no reply...
Victor__Wang <[email protected]>
26-03-2013 13:07
Besvar venligst til
[email protected]
Til
olaltk <[email protected]>
cc
Emne
Prelude CS6 Cloud won't open
Re: Prelude CS6 Cloud won't open
created by Victor__Wang in Adobe Prelude - View the full discussion
Hi Ole,
Sorry for reply you late, I spent almost one day to set up a new XP
machine.
I tried on a Windows 32bits XP SP3, I can launch Prelude CS6 from "Adobe
Application Manager" successfully, can also launch Prelude CS6 from
Windows Start menu successfully, and I can launch Prelude CS6 with or
without QuickTime installed. I can see "loading ImporterQuickTime.prm" on
the splash screen but without crash.
Could you please send me the crash log file?
Best Regards
Victor
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please go to http://forums.adobe.com/message/2936746#2936746. -
Internet Connect crash/Software Update won't open
I have a 500mhz G3 slot loading iMac running 10.3.9
About 2 weeks ago, after waking FrankenMac up from sleep mode, I noticed the Airport status symbol failed to appear in the menu bar (next to the volume/date&time etc).
Looking into my Network settings revealed that I was indeed still connected to the internet, via my Airport, all systems go. However, I noticed that "show airport status in menu bar" was unchecked, so I checked the box. Which apparently did jack squat b/c there's still no icon.
For the last couple weeks, as long as I've been connected to the internet, I could really give a flying flip about whether the airport status icon is there or not. I mean, seriously. I know this computer is a little old so why rock the boat on something trivial?
Until today. Today I was determined to figure out where the icon is, why it went away and if there are any other underlying problems.
I started first with Internet connect. Applications->Internet Connect, clicked on the purple IC button, only to have it launch in the dock, bounce once, then quit.
_A crash log shows:_
Host Name: Handlevandal's-Computer.local
Date/Time: 2008-06-18 09:13:15 -0400
OS Version: 10.3.9 (Build 7W98)
Report Version: 2
Command: Internet Connect
Path: /Applications/Internet Connect.app/Contents/MacOS/Internet Connect
Version: ??? (???)
PID: 437
Thread: Unknown
Link (dyld) error:
dyld: /Applications/Internet Connect.app/Contents/MacOS/Internet Connect truncated or malformed library: /System/Library/PrivateFrameworks/InternetConnect.framework/Versions/A/Internet Connect (file is empty)
I attempted to open Software Update next to see if there was something critical (ha!) I might be missing. Apple menu->software update and it was a repeat performance of Internet Connect, except this time I wouldn't even get so much as the Software Update icon in the dock. The dock would move everything to the left, as if it was going to open, then....nothing.
*Software update was working as of 6/14*, when I updated (perhaps foolishly) to Quicktime 7.5.
_Crash log shows:_
Mac OS X Version 10.3.9 (Build 7W98)
2008-06-18 13:56:17 -0400
2008-06-18 13:56:19.213 SystemUIServer[200] * -[NSBundle load]: Error loading code /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Resources/Cli entController.bundle/Contents/MacOS/ClientController for bundle /System/Library/PrivateFrameworks/Apple80211.framework/Resources/ClientControll er.bundle, error code 1 (link edit error code 1, error number 88 (dyld: /System/Library/CoreServices/SystemUIServer.app/Contents/MacOS/SystemUIServer truncated or malformed library: /System/Library/PrivateFrameworks/InternetConnect.framework/Versions/A/Internet Connect (file is empty)
2008-06-18 13:56:19.214 SystemUIServer[200] Error loading AirPort Menu Extra: Couldn't initialize shared Controller
2008-06-18 13:56:19.227 SystemUIServer[200] failed to load Menu Extra: NSBundle </System/Library/CoreServices/Menu Extras/AirPort.menu> (loaded)
dyld: /Applications/Internet Connect.app/Contents/MacOS/Internet Connect truncated or malformed library: /System/Library/PrivateFrameworks/InternetConnect.framework/Versions/A/Internet Connect (file is empty)
2008-06-18 13:58:33.684 System Preferences[338] Warning: TIFF image with unknown extra samples assumed to have unassociated alpha. RGB values have been premultiplied. Use tiffutil -cat to fix.
This ridiculously long post boils down to 2 questions, really.
• Any ideas why Internet Connect and Software Update won't open and how to fix?
• Where in the world is my Airport status icon? (not that it matters since I'm connected to the internet, but doggone it!)
I've run Disk Utility, repaired permissions and the HD checks out fine. I'm just at a loss (not surprising, given my limited amount of fix-it-yerself knowledge)
Should I just put up, shut up and be grateful that these problems, while aggravating, aren't majorly disrupting my life?Okay no worries, can't find where to delete this post...
-
Software update won't open, or App Store, and Mail won't let me select messages.
Hello,
Moutain Lion is playing up on my machine. Software update won't open, or App Store, and Mail won't let me select messages. Everything else takes at least 20 seconds to open fully.
Any ideas on what to do here?
Cheers,
George
Spec:
Processor 3.4 GHz Intel Core i7
Memory 12 GB 1333 MHz DDR3
Graphics AMD Radeon HD 6970M 2048 MB
Serial Number DGKGG1HTDHJW
Software OS X 10.9 (13A603)Okay no worries, can't find where to delete this post...
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Latest Keynote update won't open file. Says I need Keynote update! Why?
I'm working on an urgent Keynote presentation for work (yes, on Sat night!) from my boss's MacBook at home ... or, rather, I'm trying to. Keynote just won't open the Keynote file I created yesterday on a different MacBook (reading from USB key). It says I need the newer version of Keynote in order to open this file. I checked ... the version installed was the latest version, but just for good measure, I've just re-installed the update from the Apple site (with boss's permission, lol). No joy ... still returning the same error message. Insists the file version is newer than the version of Keynote I'm running.
Help, anyone?You are alternating between the two versions of Pages:
Pages 5 and Pages '09.
Pages '09 can not open Pages 5, and Pages 5 alters/damages Pages '09 files.
Pages 5 is in your Applications folder.
Pages '09 is in your Applications/iWork folder.
Peter -
Mac Book Pro OS X 10.9.1 - Master Suite CS6 Photoshop won't open
I installed Master Suite on new Mac Book Pro OSX 10.9.1. All programs will open fine except for PS which has an "unexpected and unrecoverable error" and won't open. I can open it when logged in as guest or another user. I have tried trashing preferences (Hard drive/Library/Preferences/com.adobe....plist) but to no avail. There is no User specific preferences file I can find. Help! Crash report posted below:
Process: AdobeCrashDaemon [562]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/Required/AdobeCrashDaemon.app/Co ntents/MacOS/AdobeCrashDaemon
Identifier: AdobeCrashDaemon
Version: 6.9
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Responsible: AdobeCrashDaemon [562]
User ID: 201
Date/Time: 2014-02-20 10:49:35.218 -0500
OS Version: Mac OS X 10.9.1 (13B3116)
Report Version: 11
Anonymous UUID: AE43C47F-EC3E-8913-3483-B51BF7B3D3DA
Sleep/Wake UUID: E9C175DC-A4AE-4FCA-8ED0-71A455712407
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000100000000-0000000100008000 [ 32K] r-x/rwx SM=COW /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/Required/AdobeCrashDaemon.app/Co ntents/MacOS/AdobeCrashDaemon
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff83c81de0 CFArrayGetCount + 16
1 com.adobe.AdobeCrashDaemon 0x0000000100003fef -[MyDaemon getCGWindowListCopyWindowInfo] + 73
2 com.adobe.AdobeCrashDaemon 0x0000000100003a8c -[MyDaemon GetCrashWindowId] + 40
3 com.adobe.AdobeCrashDaemon 0x00000001000046f0 -[MyDaemon waitForCrash] + 589
4 com.adobe.AdobeCrashDaemon 0x0000000100001a87 main + 56
5 com.adobe.AdobeCrashDaemon 0x00000001000018a2 _start + 224
6 com.adobe.AdobeCrashDaemon 0x00000001000017c1 start + 33
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8450e662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8f19b43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8f19b152 _dispatch_mgr_thread + 52
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000100108be0 rbx: 0x0000000100108be0 rcx: 0x00007fff8450998a rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x00007fff83e3e87c rbp: 0x00007fff5fbff680 rsp: 0x00007fff5fbff670
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000100108cc0 r11: 0x00007fff72944800
r12: 0x00007fff86e8b1c4 r13: 0x000000010010c290 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff83c81de0 rfl: 0x0000000000010246 cr2: 0x0000000000000000
Logical CPU: 3
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x100000000 - 0x100007fff +com.adobe.AdobeCrashDaemon (6.9) <0CC9C3BB-B769-9139-01F0-6339AEE48C26> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/Required/AdobeCrashDaemon.app/Co ntents/MacOS/AdobeCrashDaemon
0x7fff6b4c3000 - 0x7fff6b4f6817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff82649000 - 0x7fff82688fff libGLU.dylib (9.3.1) <0E488DE5-4E77-3478-97DE-2D751EF990DC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff826cf000 - 0x7fff826d3ff7 libheimdal-asn1.dylib (323.12) <063A01C2-E547-39D9-BB42-4CC8E64ADE70> /usr/lib/libheimdal-asn1.dylib
0x7fff8276a000 - 0x7fff8276aff7 libkeymgr.dylib (28) <D7045F25-BFA4-3840-847D-AF95DF8B6CCA> /usr/lib/system/libkeymgr.dylib
0x7fff8276b000 - 0x7fff8276bfff com.apple.Cocoa (6.8 - 20) <1482E95B-0C26-38AF-9A44-50ADE6C0876C> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff82793000 - 0x7fff82901ff7 libBLAS.dylib (1094.5) <D862E2B7-91FA-3704-8F62-C1B65D381A84> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x7fff83806000 - 0x7fff8381eff7 com.apple.GenerationalStorage (2.0 - 160.2) <DC0236CC-A0F7-31DA-A201-09D4319BE96E> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x7fff8381f000 - 0x7fff8389ffff com.apple.CoreSymbolication (3.0 - 141) <37087FDB-874D-3FE2-9874-B047CC9BE910> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x7fff838a0000 - 0x7fff838a9fff com.apple.speech.synthesis.framework (4.6.2 - 4.6.2) <0AAE45F0-FC6E-36B6-A6A7-73E6950A74AC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x7fff838aa000 - 0x7fff838b5fff libkxld.dylib (2422.75.4) <5448DCF9-721D-3B8C-AEFE-2A89477E82CF> /usr/lib/system/libkxld.dylib
0x7fff8391b000 - 0x7fff83962fff libFontRegistry.dylib (127) <401FA61F-4276-3296-9BFF-EC6EA7D7EDDE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
0x7fff839bf000 - 0x7fff83a10ff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <EAC1821B-CD20-30E3-BF95-C1839CA97BF7> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff83b2f000 - 0x7fff83b76ff7 libcups.2.dylib (372) <963E64F4-4318-3DFE-A59D-D74B3E857188> /usr/lib/libcups.2.dylib
0x7fff83ba2000 - 0x7fff83c06ff3 com.apple.datadetectorscore (5.0 - 354.0) <25525311-E3A2-3D06-9010-DDB12A936E88> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
0x7fff83c69000 - 0x7fff83e4eff7 com.apple.CoreFoundation (6.9 - 855.11) <DE55D963-05E1-3E4E-AFFC-B0784891016C> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff83eba000 - 0x7fff83ec9ff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <2777524A-E7EF-3B7B-B15D-F58CDEEFC736> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x7fff83f06000 - 0x7fff83f0bfff com.apple.DiskArbitration (2.6 - 2.6) <AE84088D-C061-304C-B205-C9F56ECD23C7> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff83f41000 - 0x7fff83fcdff7 com.apple.ink.framework (10.9 - 207) <96A56EAC-B4AC-3C9A-8C40-64E6196753CC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x7fff83fce000 - 0x7fff84097fff com.apple.LaunchServices (572.23 - 572.23) <8D955BDE-2C4C-3DD4-B4D7-2D916174FE1D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x7fff840bc000 - 0x7fff840f4ff7 com.apple.RemoteViewServices (2.0 - 94) <B17FAA76-61DB-33D0-90B7-4117A72A2B28> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x7fff841c9000 - 0x7fff841daff7 libsystem_asl.dylib (217.1.4) <B983CA60-F418-317B-B142-48A6376564FC> /usr/lib/system/libsystem_asl.dylib
0x7fff84227000 - 0x7fff84227fff com.apple.Accelerate (1.9 - Accelerate 1.9) <CFEF9CBE-4A1A-33FD-9174-D44314BB28F3> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff84228000 - 0x7fff84292ff7 com.apple.framework.IOKit (2.0.1 - 907.1.13) <C1E95F5C-B79B-31BE-9F2A-1B25163C1F16> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff84295000 - 0x7fff84298fff com.apple.TCC (1.0 - 1) <F25B5875-081A-3877-B70E-374D54B54C5F> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff842c0000 - 0x7fff842c5fff libmacho.dylib (845) <B2BE3C25-CF1F-309B-AB99-1F0B54621445> /usr/lib/system/libmacho.dylib
0x7fff842c6000 - 0x7fff842c7fff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x7fff842c8000 - 0x7fff84351ff7 libsystem_c.dylib (997.1.1) <01F576D9-9718-3D99-A8EA-ACFD6CBBB51E> /usr/lib/system/libsystem_c.dylib
0x7fff84384000 - 0x7fff843b0fff com.apple.CoreServicesInternal (184.8 - 184.8) <651F4E1B-339B-3ED6-8F38-B03D0D2E5D04> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesI nternal
0x7fff843ba000 - 0x7fff843c6ff7 com.apple.OpenDirectory (10.9 - 173.1.1) <6B78BD7B-5622-38E6-8FC6-86A117E3ACCA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff843d4000 - 0x7fff844c2fff libJP2.dylib (1038) <1DC18933-53D6-335A-AA84-0366C9ACDFD8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff844c3000 - 0x7fff844dafff com.apple.CFOpenDirectory (10.9 - 173.1.1) <3FB4D5FE-860B-3BDE-BAE2-3531D919EF10> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x7fff844db000 - 0x7fff844f7fff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
0x7fff844f8000 - 0x7fff84514ff7 libsystem_kernel.dylib (2422.75.4) <F5C190DA-A845-3ADE-9B50-161A881BC136> /usr/lib/system/libsystem_kernel.dylib
0x7fff84572000 - 0x7fff84601fff com.apple.Metadata (10.7.0 - 800.12.2) <A9F5D471-8732-3F95-A4A2-33864B92A181> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x7fff84602000 - 0x7fff8463bff7 com.apple.QD (3.50 - 298) <5343278D-47B7-3AF2-9B4B-4B8B0F942CD1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x7fff8463c000 - 0x7fff84641ff7 libunwind.dylib (35.3) <95D4D118-3368-3474-989D-271DE18C8365> /usr/lib/system/libunwind.dylib
0x7fff84677000 - 0x7fff8467efff com.apple.NetFS (6.0 - 4.0) <D4FE0F16-3085-34AF-B860-3D46B98FAD2A> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8467f000 - 0x7fff8497efff com.apple.Foundation (6.9 - 1056) <C59C6204-7259-3541-A131-A21DB3253373> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff84a33000 - 0x7fff84a78ff6 com.apple.HIServices (1.22 - 466) <21807AF8-3BC7-32BB-AB96-7C35CB59D7F6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x7fff84a84000 - 0x7fff84a8cffc libGFXShared.dylib (9.3.1) <1503C66D-9CE6-36C5-8669-2534776F371F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x7fff84aa0000 - 0x7fff84b13ffb com.apple.securityfoundation (6.0 - 55122) <119D1C53-B292-3378-AEE1-A3B1FB02F43F> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x7fff84b14000 - 0x7fff84b14ffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff84bb2000 - 0x7fff84d4eff7 com.apple.QuartzCore (1.8 - 332.0) <3EA81377-BA5F-39EA-8BAB-24CC5480E322> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff84df9000 - 0x7fff84e22fff com.apple.DictionaryServices (1.2 - 208) <A4E4EA9E-08A1-3F77-8B57-A5A1ADD70B52> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x7fff84fa1000 - 0x7fff84fb1fff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff85b83000 - 0x7fff85b87fff libsystem_stats.dylib (93.50.1) <EBC4B8DB-7C2B-35DE-B865-34FE11AF3B1B> /usr/lib/system/libsystem_stats.dylib
0x7fff85e20000 - 0x7fff85e2dff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
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0x7fff8fd28000 - 0x7fff8fd8cff9 com.apple.Heimdal (4.0 - 2.0) <5113294E-B07E-3E42-8CE1-5E4AD4120C92> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8ff49000 - 0x7fff8ff4bff3 libsystem_configuration.dylib (596.12) <9883100A-4D35-3D84-99B7-1CE999AE110A> /usr/lib/system/libsystem_configuration.dylib
0x7fff8ff77000 - 0x7fff8ffa7fff com.apple.IconServices (25 - 25.17) <36811973-8777-3211-863A-76B2C20B0ED0> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0x7fff9010a000 - 0x7fff90125ff7 libPng.dylib (1038) <08A42D4F-0320-3481-BD85-AFD95554F9DD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff90126000 - 0x7fff9012cff7 libsystem_platform.dylib (24.1.4) <8ABC4EBE-10D6-35B8-ADEE-63600E87601C> /usr/lib/system/libsystem_platform.dylib
0x7fff9030f000 - 0x7fff90312ffc com.apple.IOSurface (91 - 91) <812F4D48-6FD4-3DCB-8691-B077EBF981D7> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1626
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=152.8M resident=58.6M(38%) swapped_out_or_unallocated=94.1M(62%)
Writable regions: Total=52.7M written=488K(1%) resident=604K(1%) swapped_out=0K(0%) unallocated=52.1M(99%)
REGION TYPE VIRTUAL
=========== =======
Dispatch continuations 8192K
Kernel Alloc Once 4K
MALLOC 36.3M
MALLOC (admin) 32K
STACK GUARD 56.0M
Stack 8264K
VM_ALLOCATE 24K
__DATA 19.1M
__IMAGE 528K
__LINKEDIT 65.4M
__TEXT 87.4M
__UNICODE 544K
shared memory 4K
=========== =======
TOTAL 281.3M
System Profile:
Model: MacBookPro11,1, BootROM MBP111.0138.B03, 2 processors, Intel Core i5, 2.6 GHz, 8 GB, SMC 2.16f58
Graphics: Intel Iris, Intel Iris, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (6.30.223.154.49)
Bluetooth: Version 4.2.1f2 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2Hi ValdM,
I would recommend reviewing your log files. You can find more details in below Troubleshoot install error link.
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html
Regards,
Ashish -
Current iTunes update won't load. Tells me MSVCR80.dll was not found. Wants me to reboot. If I reboot, will I lose my music?
Hi DDay@55,
Thanks for visiting Apple Support Communities.
To resolve this error, I recommend completely removing and reinstalling iTunes and all of its related components using these steps:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
You can find the article with these steps and more information here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
This process should not affect any music or content on your computer, but you may want to
back up your iTunes library by copying to an external hard drive.
Best,
Jeremy -
Keynote 6.5.2 update won't open with Yosemite 10.10.2
Keynote 6.5 won't open even though I've updated it from 6.2.2. My OS X version is Yosemite 10.10.2. I get the error: Install the latest version of OS X, then download the latest version of Keynote from the Mac App Store. I have done all possible updates and restarted my computer and still this error happens. On my other computer with OS X 10.10 Keynote 6.5 opens just fine. How do I fix the problem with it not opening in 10.10.2?
Hello gradinc,
It is hard to say what this could be. If you are still getting prompts to upgrade Keynote, it may be trying to open an older version. I would try and delete Keynote and then download it again. I would also try to open it within Launchpad or opening it directly from the Mac App Store to see if the error comes up again. If it does let me know.
OS X Yosemite: Install, update, and uninstall apps
https://support.apple.com/kb/PH18752
Regards,
-Norm G. -
Photos update won't open past the "preparing library" page
iPhoto just updated to Photo 2015. I can't get to my pictures because the app won't open past the "preparing library" page.
The iPhoto update, under Apps, won't let me resume the update - I get an error "this item is temporarily unavailable".
Any ideas?Hi wolfey_j
Welcome to apple discussions.
Drag and drop the plist for iDvd to the trash followed by a full restart of your mac and then repair permissions from apple's disc utility (application > utilities > disc utility)
The plist for iDvd looks like this:
com.apple.iDvd.plist
If that fails to resolve this issue then delete iDvd using this free download from apple's web site:
http://www.apple.com/downloads/macosx/systemdiskutilities/appdelete.html
You'll need to re-install iDvd again (custom install from the software that shipped with your mac or any retail copy of iLife'09). And lastly run apple's software updater from system preferences so all is up to date again. (not a bad idea to repair permissions one more time after updating all apps.)
Hope this resolves the issue/s but if not just come on back.
Good luck. -
Since I got the V11 update, SW won't open...any ideas of how to re-install, download or make it work?
back up all your data first and then you can use code #2 and see if this will work for you
1. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data)
Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for all operations listed here is 12345
2. *#7370# - Reformat your phone
3. This you perform as a last resort. Nothing else is working.If the phone is not showing any activity, proceed with hard formatting , turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
hard reset - hold the following buttons *, 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons ( for Nokia 5800XM - use the following buttons to do a hard reset, GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. )
If these codes are not working the only thing for you to do is contact your Nokia Care Center/Service for assistance.
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery.... -
Palm Desktop 6.2 update won't open after installing on PC running Windows XP
I just installed the new version of Palm Desktop 6.2 on my Dell laptop running Windows XP Media Center to upgrade it from the older version and it won't open up. Whenever I try to open the application the message "Palm Desktop by ACCESS Application has encountered a problem and needs to close..." I've tried reinstalling the application but that doesn't help. I've also tried using the "Repair" of the installation to "Repair installation errors in the program." and it hasn't helped either. All my data on my Palm Centro is still there but I can't get Palm Desktop to open up. I want to get Palm Desktop to open up.
Palm Desktop 6.2.2 is not an upgrade to 4.x! It was designed to fix the things Microsoft broke when Vista was born.
It lacks many features that existed for many years in the 4.x versions.
I'd suggest doing a Clean Uninstall and reinstall your original version!
http://forums.palm.com/t5/Windows-HotSync/Instructions-for-a-Clean-Uninstall-of-Palm-Desktop-on-Wind...
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked! -
After effects cs6 update won't load
Trying to do Adobe Creative Cloud update from list of many, but i keep getting this error -
Bridge cs6 is closed, but i can't get past this error message. it won't go away!Terminate the process in Activity Monitor.
Mylenium -
Some Of My Apps Like AppStore and Software Update won't open on my MacBook Pro
some of my major softwares like AppStore and SoftwareUpdate and ,,,, are not working!!!
please help
(I'm using Mavericks and Cant upgrade it!)A.
You ran a defective third-party "utility" such as "CleanMyMac" or "MacCleanse" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.
The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below. If you use any iWork applications, you may need to delete them and redownload them from the App Store.
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.
B.
"Kerio Control" must be updated, reinstalled, or removed.
Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.
Back up all data before making any changes.
You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.
If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.
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Database componentes required/excluded for RMAN and Grid control repository
I'm planning creation of a centralized 10gR2 RMAN repository for my production/dev environment, and needed a basic, barebones database. We may also use that same database as a repository for 10g OEM Grid Control in the future, so I wanted to ensure I
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Does anyone know when the new ipod touch will be comming out?
please let me know if you know !!