CS6 upgrade for photoshop CS5 gives errors

I recently purchased your Photoshop CS6 upgrade. I had been using Photoshop CS5 previously. When I entered my serial number I got a message stating that no qualifying product can be found on my computer. In the product drop down box I found and selected CS5 but when I enter the serial number of my CS5 Master Collection (which Photoshop was part of it) I get a error saying that serial number is not for a qualifying product.
What should I do?

You cannot upgrade a component of a Creative Suite to the next version - which is what it sounds like you're attempting.
e.g. you cannot upgrade to Photoshop CS6 using the Photoshop CS5 from Master Collection CS5.
http://www.adobe.com/products/creativesuite/faq.html#upgrade-eligibility
"Am I eligible for upgrade pricing from an earlier Creative Suite edition to an individual CS component?
No. Adobe does not offer upgrade pricing for customers wishing to move from a suite edition to an individual CS component. For complete upgrade information for the product you are interested in, consult the upgrade eligibility chart on that product's buying guide page."
From Master Collection CS5, you can only upgrade to a CS6 Suite (does not have to be Master Collection CS6).
If Photoshop CS6 is all you want then either purchase a full version of CS6 or consider joining the Cloud.

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Thank's
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Thank you Bob for answering so quickly. With that knowledge I can best outline my course of action for upgrades to my system in preparation for CS6. Like upgrading to Lion. I'm on a Mac Pro Quad Core screamer.
I am excited about the upgrades and look forward to more information on them.
Having been in the graphic design and print production industry for 40 years (geeesh has it been 'that' long?) I am still totally amazed at the advances in the industry. And still as excited about it as the first day I sat down to a keyboard punching TTST tape that was fed into a Photomix.
Again, thank you.
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The Adobe auto updater is highly unreliable.
You need to look for and download the update yourself and then manually apply it as per the detailed instructions on the download page:
Adobe - Photoshop : For Macintosh
~~~~~~~~~~~~~~~~~~~~~~
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Hello All CS5 Photoshop Users.
You have been getting an error on Photoshop CS5 Runtime Error, R6025 C++ in 64bit
I finally figured the solution for this.
What you have to do is this:
Uninstall all the Runtimes x86 x64 for 2005, 2008, 2010
Uninstall the entire CS5 Photoshop.
Go to your C:\Program Files\Adobe\Adobe Photoshop (64bit)\Plugins\
Delete any 3rd party plugins
Go to C:\Program Files (86)\Adobe\Adobe Photoshop\Plugins\
Delete any 3rd party plugins
Reboot
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Now install the Runtimes from Microsoft x86 x64 for 2005, 2008, 2010
Confirm the size of the runtimes from microsoft with cs5 photoshop runtimes
Location of MS Runtime - C:\Windows\winsxs
Install the plugins and done!!!!!
Hope this helps to all CS5 Photoshop users.

To uninstall the runtimes you can easily do it from registry, best and easy way, this will clear any files which were having conflicts.
Runtime C++ is the error with Visual C++ Runtime.
Go to start > run > type regedit and click OK
In the registry go to:
HKLM > Software > Microsoft > Windows > Current Version > Uninstall
Expand the Uninstall and you will see many folders or Keys with long names like {002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C} ...click on them one by one, on the right side you will see what application it is. On the right side look for these
Name: DisplayName
Data: Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Name: UninstallString
Data: MsiExec.exe /X{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}
Make sure the name is Microsoft Visual C++..... any version, you will for sure have more than 3-4.
Double click on the UninstallString and copy the Data, go to start > run > and paste , click on OK, and the uninstall will begin.
WARNING - Please make sure you close all the application before proceeding. Go to task manager and kill any process which is not running by system like any third party application including third party WLAN software, or any other, check system tray (bottom right corner before the clock).
Once you have all this done you will not have any problem.
When installing CS5 on 64bit application, make sure to install CS5 32bit as well because of some dll and system files being not fully compatible.
First uninstall the CS5, then uninstall the runtimes, backup your Plugins as folders, you can over write them later without reinstalling them.
OR
Uninstall runtimes, repair CS5 with an option of installing 32bit and 64bit.

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Hi there,
i want to build a new PC, optimized for Photoshop CS5, with Windows OS.
Can anybody tell me the optimal hardware configuration to make Photoshop as fast as possible?
The program is primarly used for poster design.
how much ram makes sense?
is there a noticeable speed increase using 8GB instead auf 4GB?
is there a noticeable speed increase using quad-core/six-core CPU instead of dual-core?
is there a noticeable speed increase using GTX460 Graphic Card instead of a GTS450?
what is the best hardware for photoshop CS5?
what OS can you suggest me? is win7 64bit the best windows os?
Thank you for your support!

Windows 7 64 bit professional.
8 gigs of RAM because it is dirt cheap and Photoshop loves RAM. Most motherboards allow more RAM if you wish to update.
Don't know about Nvidia cards. I use a ATI 5870. Video card drivers play a important part. But the Nvidia card suonds about Right.
4 core is fine. 6 cores I don't own yet but maybe next year.
I use AMD processor 4 core on my main rig. AMD uses motherboards that can be used over and over for most processor updates and just require a bios update. The Newer AMD processors due out soon may need a new AMD3+ board but that is not official so the AMD2 boards may work saving money.
Intel's are nice but everytime Intel comes out with a new processor line the board is always different.
I run a i720 on my laptop and PS runs great.
Buy a good power supply that will have extra power incase you upgrade later. Don't buy cheap power supplies.
At least a 7,200 RPM hard drive. Get 2 internal ones. One for your OS and programs and one for PS scratch disk and storage.
Quality DVD burner.
Motherboard is up to what you want with the processor type. AMD or Intel. Read up on the internet and also the websites you buy from for customer reviews.
Look at SSD's with TRIM support for a boot drive too. These have reallycome down in price. Use a hard drive for a scratch disk. Get a velocity raptor that spins at 10,000 RPM. 600 gigs are offered now at a cheap price.
I am sure others will chime in.

CS6 upgrade for photoshop CS5 gives errors

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