Cs6 upgrade Installation

CS6 update installiert. Fehlermeldung: Installation nicht vollständig. Programm suchte alte externe Festpatte, die jetzt lediglich als Speicher alter Dateien vom vorigen Computer dient. Nach click auf "Wiederholen" wurde nochmals Eingabe Seriennummer gefordert, diese wurde dann als "ungültig bezeichnet. Nach Anschließen der alten Festplatte gleiches Ergebnins. Dann schon teilinstalliertes CS6 deinstalliert, versuchte Neuinstallation scheiterte wieder mit Seriennummer ungültig.

Support anrufen bei Seriennummernproblemen. Ansonsten das Creative Suite Cleaner Tool drüber laufen lassen, nochmal probieren.
Mylenium

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Photoshop CS6 upgrade - installation question

So, 2 months ago I got a new notebook. I installed CS4 and made sure I got everything working perfectly. Then, this month I installed the CS6 trial and boy it has a crapload of permission-related temp file directory blunders. To narrow it down to just CS6, I uninstalled and reinstalled all Adobe related software on my machine except for CS4. After 10-12 hours of configuration trial and error with the temp-file blunder, I have CS6 working perfectly as well. So now I have a trial version of CS6 with a leftover CS4 key on the computer.
Now for my question: Will the trial accept a CS6 upgrade key or will I have to reinstall using the CS6 upgrade disc? I'd really prefer not to uninstall CS6 again.

Yes, you can just input your serial number in the trial version.

CS6 upgrade Installation Failed

Upgrading from CS5.
System:
Win 7 Ultimate, up to date patches
Intel i7-2600K
16GB RAM
nVidia 560
UNpack the file and running setup allows me to activate the serial number, but the installer fails within the forst minute with error code 20. From the error summary:
Exit Code: 20 -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 0 error(s), 0 warning(s) -------------------------------------------------------------------------------------
System Requirements
I was similarly unable to install the Beta.
I have tried the previously entered fixes found on this forum, none worked.
Any clues? I was not able to find any relevent links with google.
m

In the Log,
We have
Exit Code: 20 - install source path does not exist.
Installer parent path before mapping: X:\downloads\photo_editing\Adobe\cs6\Adobe CS6
================================
So would like to know abotu X:\ drive ,
From where are you running the installation , can you copy the installation DVD or files on your desktop , and then run the installation

Serial numbers for original product and upgrade. CS5.5 serial number is not accepted by CS6 upgrade installer.

I had CS5.5. I purchased an upgrade to CS6 but due to machine limitations never successfully installed it. My machine has recently been reformatted, so of course CS5.5 is gone. I tried to install CS6 and it likes my serial number, but says I need an upgradable product and asks for a serial number for my upgradeable product. When I enter my Cs5.5 serial number, I'm told it's not a qualifying product. Any ideas?

I am having the same problem and previously I have had to contact support with the challenge code and such. Here is the information on my software.
cs5.5 master collection is windows
cs6 master collection is windows.
Was there a reason I cannot find the chat option anymore?
thank you in advance.

CS6 Upgrade Won't Recognize Existing CS5.5 Installation

I have a legal copy of CS5.5 Master Collection for Windows on my PC. It's installed on an SSD, mapped to drive B for speed. Just bought and downloaded CS6 Production Premium for Windows. Successfully entered the serial number, but the installer couldn't find the CS5.5 MC installation (itself an upgrade from a full version of CS5 MC) so it prompted me for the S/N of a qualifying product. I entered my CS5.5 MC S/N and the installer says it's not a qualifying product. What gives and how do I resolve this and get the CS6 upgrade to run? Thank you.

Ah, I was indeed wrong about that upgrade path, my apologies, just double checked and CS5 MC is listed as a valid upgrade to Production Premium http://www.adobe.com/products/creativesuite/production/buying-guide-upgrades.html
Glad you got it working, still waiting for my free upgrade email from Adobe to come through.

Get installer error on CS6 upgrade

With CS5.5 when trying to install the upgrade to 6 it tells me there is an installer error and I should uninstall 5.5 then use cleaner. Can I just put on CS6 upgrade instead?

YEs, you do not need to have CS5.5 installed to install CS6. You only need to have the serial number from CS5.5 so that you can confirm the upgrade requirement is met.

Unable to enter serial number for Master Collection CS6 Upgrade

I recently purchased a Master Collection CS6 upgrade (from 5.5). My CS6 serial number was correctly recognised but it said it couldn't find any software eligible for the upgrade despite Master Collection CS5.5 being installed on my PC (running Windows 7 Ultimate). The screen to enter the serial number of the eligible software doesn't have Master Collection CS5.5 in the drop-down, only CS5. Using that option with my CS5.5 serial number doesn't work. I got no response to a case opened on the support site.
In order to install the CS6 software, I then installed it as a trial version. I now get reminders that I only have x days to go but there is no option to enter my serial number. I assume it thinks I've got a trial version of Creative Cloud.
Adobe Support keep closing cases raised on the spurious grounds that I haven't responded. It is they that are not responding! Anyone able to help?
Thanks in anticipation.

if the serial number has been used, you won't be able to use that serial and that's the only thing you purchased.
the installation files are free:
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I want to upgrade to CS6 Production Premium suite from CS5.5. Can I use CS6 upgrade made for CS5, or do I have to use upgrade that specifically states for CS5.5.

I want to upgrade to CS6 Production Premium suite from CS5.5. Can I use CS6 upgrade made for CS5, or do I have to use upgrade that specifically states for CS5.5.
I am referring to the DVD installation Disks not Cloud. Disk last release, I believe in 2012.
Thank you.

at the link i posted i see an upgrade for cs5 and cs5.5.
you can contact adobe support if you don't see that.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

Acrobat X Pro won't open not long after CS6 upgrade

I upgraded to CS6 from CS4 just before the new year. I have been having problems with my computer being slow and noticed after installation that the 2 previous versions I had were still installed (silly me thought upgrades would just override these haha). So i googled to see if i could uninstall them without it affecting the CS6 upgrade and it seemed i could. So i did. Everything seems to have been working ok with the exception of my psd and indd files icons no longer show - the files appear corrupted however they open fine.
This morning when i opened Acrobat, it opened the file then suddenly closed without explaination or error. I have not been able to open it since. I have restared 4 times (as this usually helps when a program will not open) as well as stopped the acrotray.exe from running on startup. When i googled this problem it appears I am not the only one who has experienced this difficulty. Does anyone have anything that has worked for them?

Hi MSITSLAN,
The fix for this issue has already been rolled out via AAM update. Please launch Adobe Application Manager on your machine and update it. If you have already tried Solution 3 provided by Deepak and have updated AAM, this issue shouldn't come again. Alternatively, try Solution 2 and get rid of this issue quickly and permanently.
This hotfix was released in late October after we found out that most of our users were re-installing the application using DVD and were'nt able to update it. So we decided to provide it seperately. If you download and install CS6 from Adobe.com, the latest version of AAM is installed and that doesn't show this issue.
I suggest you to try Solution 2 and check if Exit Code 0 appears as a result. Do this on both the machines that you have. After applying the hotfix, if Acrobat is launched properly then you don't have to keep your fingers crossed for 30days.
Kindly feel free to post back the results.
~Sandeep V.

Problems installing Acrobat X as part of CS6 upgrade

After upgrading to CS6 from CS5, my Acrobat Pro 9 stopped working - it would say that there is an error and shut down, each time I tried to open it. I have already tried uninstalling and reinstalling both Acrobat 9 and the CS6 upgrade. Latest reinstallation of the CS6, installed everything except Acrobat X, which comes with the package...
Any ideas?

Still not working. I continue to get the error message that “Certain elements of or these products are not able to be installed” (translated from French). In the following error log, it says (amongst other things) :
ERROR: Error 1310.Error writing to file: C:\Config.Msi\3a1e5a.rbf. Verify that you have access to that directory.
ERROR: Install MSI payload failed with error: 1603 - Erreur irrécupérable lors de l’installation.
MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\3a1e5a.rbf. Verify that you have access to that directory.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
When I was uninstalling previous versions of Acrobat and Reader, it had warned that it couldn’t access the file C:\Config.Msi\3a1e5a.rbf. I did try running the Acrobat Cleaner Tool as you recommended, twice, restarting each time but still no luck.
Any other suggestions?
De : Mylenium [email protected]
Envoyé : mardi 7 août 2012 18:51
À : JFAAL101
Objet : Problems installing Acrobat X as part of CS6 upgrade
Re: Problems installing Acrobat X as part of CS6 upgrade
created by Mylenium <http://forums.adobe.com/people/Mylenium> in Downloading, Installing, Setting Up - View the full discussion <http://forums.adobe.com/message/4604957#4604957

Install instructions for CS6 upgrade for WIndows missing - in what order should files be run?

After over 14 days of dealing with the idiots at Adobe Support, opening and closing of 2 cases multiple times, promised emails not being sent (and being blamed for having my email set up to filter out Adobe emails), attempts to charge me for the already approved "free" upgrade, and then having an order for a physical disk version of the CS6 upgrade cancelled by some bonehead, I finally was able to download the CS6 upgrade files. Only to discover that there are no installation instructions for Windows if you did not use the Akamai download manager (which I did not).
There are a total of 6 files in the download directory, all downloaded from the CS6 upgrade download page.
- In what order should the files be run? Just run the .exe files, or do some files need to be extracted/unzipped first?
A second question: my CS5.5 version was never installed, and never registered.
- Will the CS6 upgrade accept its serial number directly, or do I have to do something else through Adobe Support?
-- WTW

Which files: all of them on the CS6 Production Premium upgrade download page.
ProductionPremium_CS6_LS7.7z
ProductionPremium_CS6_LS7.exe
PremierePro_6_Content_LS7.7z
PremierePro_6_Content_LS7.exe
Illustrator_16_Content_LS16.exe
Download_and_Install_Instruction_all.pdf
The last one is useless.
The Speech Analyzer Models were downloaded separately, from another page. I assume they should be installed after everything else is installed and working.

Can i purchase and install photoshop cs6 upgrade on a windows 8 pc.

i have photoshop cs5 upgrade installed on a windows 7 pc. can i purchase photoshop cs6 upgrade from adobe and install it on a windows 8.1 windows pc.this is important because i do not want to purchase a new pc and then find i cannot purchase and install photoshop cs6 onto it.

Inasmuch as you are allowed to purchase a perpetual license for Photoshop CS6, there's no technical reason you can't install it on Windows 8. When an upgrade installation asks about the prior product, you need only give it the serial number of your Photoshop CS5 license.
-Noel

Installing CS6 upgrade

I just installed a CS6 upgrade on my Mac. Can I uninstall CS5? After the install, both versions are on the computer.

Q1
CS5 does not have to be present in order to install CS6. It just happened to be installed in your case.
All the CS6 installer requires is for you to insert a serial number from an earlier qualifying product.
After that, CS6 does not care if CS5 is installed or not.
Q2 http://helpx.adobe.com/creative-suite/kb/uninstall-creative-suite-cs5-cs5.html#main_Uninst all_Creative_Suite_5_or_CS5_5__Mac_OS_

Unable to install Dreamweaver CS6 Upgrade ! from Hard Drive DUMP - Error : Adobe Genuine Software Verification Failure

Hello,
I am Unable to install Dreamweaver CS6 Upgrade from CS4 from Hard Drive DUMP -
Error :Installation Failed
Adobe Genuine Software Verification Failure
The product you are trying to install is not an adobe Genuine Software and appears to be counterfeit.
Can any one help me with this issue. I earlier installed it from DVD but, i am unable to find DVD. I have a copy of full DVD Dump in network.
Can someone help me fix the issue.
Note: I have installed Dreamweaver CS4 with serial number.and am trying to install upgrade over cs4.
Please help.
Thank you,
Sin

It was because i was installing directly from network dump.
I've managed to install and register software.
Thanks and my problem is resolved.

Premiere Pro CS6 Upgrade on new Windows 7 (64 Bit) computer

Some years ago I bought Prem Pro CS3 then Upgrade CS4. Tomorrow i collect a new computer Windows 7 Prof (64 Bit) 16GB Ram. I have bought CS6 Upgrade disc. My question is : what is the sequence of loading this software. Do I load CS3 then CS4 upgrade in XP Pro mode (32 Bit) then load CS6 in native 64 Bit. Confused.

Don't install anything except CS6. It will prompt you for your serial number...just enter the one for CS4.
If you did have the previous version installed, you would not be prompted for the serial number, but trust me that you DO NOT want to install the older versions unless you need them on your computer for some bizarre reason.
Also, if you ever did need the older versions, you wouldn't need to install them in XP Pro mode, it should install just fine as normal in Win7x64. It will of course run as a 32-bit app under CS3 or CS4, but the installer and Win7 are smart enough to figure it all out 99% of the time.

Cs6 upgrade Installation

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