Cs6 upgrade is installed, do I need to keep CS4 installed?

cs6 upgrade is installed, do I need to keep CS4 installed?

Stephen Roach III wrote:
I,m under the impression that CS4 must be installed on the machine for a 'upgrade to' version of CS6 to be successfully installed.
Is this assumption wrong?
No, but it's not essential since upgrades include the full program code. The serial number differentiates a full version from an upgrade.
If the CS6 ugrade installer cannot find an earlier qualifying version already installed, it will ask you to enter the serial number for an earlier qualifying version instead. You then enter an earlier version qualifying serial and the CS6 installer will continue.
When I'm installing (or reinstalling) Creative Suites where the latest version is an upgrade version, I only ever install the latest version - even if no Adobe software was previously installed on that particular computer.

Similar Messages

With CS5 upgrade installed, do I need to keep CS4 installed as well?

I upgraded from CS4 to CS5 by purchasing the "upgrade" package.
In my applications I now have CS4 and CS5 installed and they show as two separate applications.
What I would like to know is
1. Do I need to keep CS4 installed for CS5 to work, as it is only an "upgrade"?
2. When I buy a new computer, do I have to install CS4 on it before installing the "upgrade" version of CS5?
Many thanks for your help.

I must admit that comes as a bit of a surprise.
I had presumed that the "upgrade" version of CS5, being so much cheaper to buy than the full original, would check your hard drive to make sure you actually had bought a legal copy of CS4.
Does that mean there is no difference between the "upgrade" and the full price installation discs?
By the way, I know I'm old sometimes can't find something even when it's right under my nose, but is there a "LOG OUT" button anywhere on this forum?

I own CS6, upgraded from CS5.5 and need new computer. Do I need to reinstall all CS s'ware I own?

I own CS6 (upgraded from CS5.5) and need a new computer. Will I need to reinstall every other CS package I own (in order) to get CS6 to work, or is there a quicker way to reinstall CS6?
Brett
Tampa, FL
Message was edited by: Manish-Sharma

There is a quicker way....Start with the CS6 installation directly, when prompted to enter the serial number for previous version, enter it and you should be good to go.
I have removed your e-mail address for security purpose.

CS6 Upgrade wont install. Gect adobecameraraw fatal error

i cannot install CS6 over CS5.1, Whenever i do i keep getting the below error:
Exit Code: 34 -------------------------------------- Summary -------------------------------------- - 1 fatal error(s), 0 error(s), 0 warning(s) FATAL: Payload '{A7014808-9F3A-4A1F-B672-E562D857D701} Camera Profiles Installer_7.2_AdobeCameraRawProfile7.0All 6.0.98.0' information not found in Media_db. -------------------------------------------------------------------------------------
System Requirements
Can anyone help.
Its on a MAC OSX 10.8.2
Imac 2009 24"
Intel core 2 duo 3.06 GHz
8gb ram
3tb

Adobe Forums: FAQ: How do I uninstall the Photoshop CS6 beta?
That same advise applies if you used any Beta versions of ACR.
Mylenium

PS CS6 upgrade mac, install error

Hello,
I just received the upgrade to PS CS6 for Mac. I currently have PS CS3.
I tried installing, but the installer aborts about 2% into the installation process. when I click on the error description I get this:
Exit Code: 22 Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW041 ...
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 0 error(s), 0 warning(s)
FATAL: DW041: INSTALLDIR cannot be the root path -------------------------------------------------------------------------------------
I tried the following, reboot after each process and tried to install each time:
1. checked the HDD to make sure there's no issue with the drive
2. repaired permissions
3. checked for space: there is 45G free space on /Application
4. uninstall PS CS3 (kept the preference file)
5. boot into Safe Boot mode
6. install from two different admin accounts
all comes back with the above error.
do I have a bad disk, or is there something else I should try? the error code almost sounds like it's trying to install in / and not in /Applications or something (install program not setting the INSTALLDIR variable correctly...?)
any help is much appreciated.
machine info: MacPro 10.6.8 with all the updates

Hi,
I've already run permissions repair (both under normal boot, and also under Safe Boot), and no change.
What exactly on OnyX do I need to do?

I can't find the tether usage indicator since I upgraded to iso7. I need to keep track of my tether data. Where is it?

I can't find the tether usage indicator since I upgraded to iso7. And I need it to track my tether usage. Where is it?

I already tried going to settings>cellular but all that shows is the total data usage. It doesn't break it down between the total amount of data and total amount of tethering like the old operating system did. Any other suggestions.

I have both CS6 regular and 64 bit installed, do I need to keep both of these?

Have recently installed PS CS6 on a Windows 7 machine. Works fine, but has installed CS6 and CS6 64-bit. Do I need to keep both of these ??

Hi Dougie59,
No , you are not required to do so. it just happened coz you have selected both the options 32 BIT and 64 BIT (default), for correct installation if you have 64 bit compatible OS follow these steps..
First do a clean uninstall.
Run the Photoshop CS6 installer.
Enter your serial number. Click Acccept.
On the right side of the Options panel under the 64-bit heading, uncheck the box for Photoshop CS6. Leave the "Adobe Photoshop CS6 (64-bit)" option checked.
Finish the installation.
But keeping both the files does not do any harm excep the storage issues (it increases).
Its all my assumption and experience both but hope you will get the answer.

I have CS4 but am installing CS6 rather than upgrading. Do I need to uninstall CS4?

I am still using CS4 at prepsent but am installing the complete CS6 rather than upgrading. Do I need to uninstall CS4 or is that taken care of when installing CS6?

There should be no problem, having two versions of PS installed. For nearly every program, and for decades, Adobe installers do NOT overwrite existing versions of any program - the installation is complete, and separate.
While I have not tested with PS CS 6, going back, I had PS 4.0.1, PS 7.0.1 and PS CS installed on the same computer. The first, was to do something, that was changed in PS 5.0, and that I used about twice per year. The latter two, were because I knew PS 7.0.1, and had just upgraded to CS, and was learning the differences (significant). I kept PS 7 around, in case a client called at 5:00PM with a revision, and the courier was enroute. I did not want to fumble with a new interface, when under deadline. Never had one issue.
Good luck,
Hunt

Reinstalling CS6 upgrade needs 5.5 installed first?

If I need to reinstall CS6, is it essential that I have CS5.5 installed on the PC, or can I just enter my licence number when/if prompted?
I have progressed through a number of upgrades to arrive at CS6. I don't want to repeat these installations if I can just supply the previous version's licence number.

you don't need to install cs5.5 before installing your cs6 upgrade.

Do i need to deactivate my CS5 programs before i install the CS6 upgrade?

Do i need to deactivate my CS5 programs before i install the CS6 upgrade?

that is correct.
all older versions of adobe products (except some versions of adobe acrobat) can not only be installed on the same computer but can be open and used at the same time. eg, i routinely have flash pro cc and flash pro cs6 open at that same time.

I need help installing InDesign CS6 upgrade

I need help installing InDesign CS6 upgrade because on this new computer I cannot install the version that it was upgraded from.

Stevel18 you can install the upgrade to Creative Suite 6 directly. During the installation process you will be asked to enter the serial number of the product which qualifies you to own the upgrade.

Problems installing CS6 Upgrade on Win7 64Bit

I purchased the upgrade from CS4 to CS6 Design and Web Premium. I've tried 4 times now to install, with varying degrees of success. The first attempt installed about half the products and gave an enormous error list. The second installed everything except Acrobat and InDesign. Subsequent attempts to install just these two additional programs always give an "Installation Failed", and a seemingly common problem across all latest versions and operating systems of the installer failing to access certain files/folders.
EDIT: The installer also always says that the machine needs a reboot, when it has just been re-booted and certainly doesn't! I continue anyway.
I have already cleared the Temp folder with no difference, and NIS2012 is disabled during the install.
Any ideas of how to get these vital last two programs to install please?
My latest installation log is:-
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 52 error(s), 0 warning(s)
----------- Payload: {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0 -----------
ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{539AEF15-3A2B-4A31-A587-7E90F7D9C700}\_464_81cd902968d7 fd801cbc3330bb0e41b9" to "C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Camera\Canon EOS-1Ds Mark II\Canon EOS-1Ds Mark II Camera Standard.dcp" Error 32 The process cannot access the file because it is being used by another process.(Seq 464)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 464)
----------- Payload: {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0 -----------
ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{8706963D-5F48-47CC-998B-DAB70B089DB8}\_29_fe89ef03bbfb8 68d96427c4cc0f8ec2a" to "C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS6-Mac-GM\SLConfig.xml" Error 32 The process cannot access the file because it is being used by another process.(Seq 27)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 27)
ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Mac-GM\SLConfig.xml" from backup at "C:\adobeTemp\backup\adobetmp04669361" Error 32 The process cannot access the file because it is being used by another process.(Seq 2)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe XMP Panels: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK CS6: Install failed
ERROR: DW050: - AdobeColorEU CS6: Install failed
ERROR: DW050: - Adobe Toolhints CS6: Install failed
ERROR: DW050: - AdobeColorJA CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Icon Handler x64: Install failed
ERROR: DW050: - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_GB: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Adobe Player for Embedding 3.3: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS6: Install failed
ERROR: DW050: - CS6 Design and Web Premium: Install failed
ERROR: DW050: - AdobeColorNA CS6: Install failed
ERROR: DW050: - DPS Desktop Tools CS6: Install failed
ERROR: DW050: - Camera Profiles Installer: Install failed
ERROR: DW050: - AdobePDFL CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_US: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS6: Install failed
ERROR: DW050: - PDF Settings CS6: Install failed
ERROR: DW050: - Adobe Extension Manager CS6: Install failed
ERROR: DW050: - Adobe NPS Panel: Install failed
ERROR: DW050: - Suite Shared Configuration CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_GB: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS6: Install failed
ERROR: DW050: - Adobe Bridge CS6: Install failed
ERROR: DW050: - Microsoft Visual C++ 2008 Redistributable Package (x64): Install failed
ERROR: DW050: - Microsoft Visual C++ 2008 Redistributable Package (x86): Install failed
ERROR: DW050: - Microsoft Visual C++ 2010 Redistributable Package (x64): Install failed
ERROR: DW050: - AdobeTypeSupport CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Common Base Files: Install failed
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Feature Set Files: Install failed
ERROR: DW050: - Adobe Mini Bridge CS6: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB CS6: Install failed
ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Base Files: Failed due to Language Pack installation failure
ERROR: DW050: - Photoshop Camera Raw 7: Install failed
ERROR: DW050: - AdobeHelp: Install failed
ERROR: DW050: - Adobe Linguistics CS6: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - DynamiclinkSupport: Install failed
ERROR: DW050: - AdobeCMaps CS6: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Icon Handler: Install failed
ERROR: DW050: - Adobe ExtendScript Toolkit CS6: Install failed
ERROR: DW050: - Adobe Media Encoder CS6 X64: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Base Files2: Install failed
Thx
Colin
Message was edited by: cdyckes

Mylenium, I've checked for any instances of ther installer, and rebooted, several times - same result.
I've also uninstalled, rebooted, and then done a new install of CS6. This gave the following errorlog, and rolled back the installation of Acrobat after a desktop icon had appeared, and also InDesign.
Much closer to a working install this time, but says it can't find some language specific files, abd I still get one 'file in use error'. Would it be worth dowbloading the 'trial' installer disc (if that's possible), as I guess it's still early in the CS6 release cycle?
I've downloaded the Cleanup utility, but a brief look at the instructions worries me as it seems to say it will delete all CS related user files (presumably it deletes the folder tree), and will it leave my working CS4 alone as I'm stuck otherwise?
Thx
Colin
Error Log:-
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ... WARNING: DF012, DF029 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 9 error(s), 3 warning(s)
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1920.Service Print Spooler (Spooler) failed to start. Verify that you have sufficient privileges to start system services.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1920.Service Print Spooler (Spooler) failed to start. Verify that you have sufficient privileges to start system services.
----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at J:\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141)
----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at J:\Adobe CS6\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76)
----------- Payload: {CFB770D7-8D43-1014-922B-CC2715FADE3F} Adobe InDesign CS6 Application Base Files 8.0.0.0 -----------
ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{CFB770D7-8D43-1014-922B-CC2715FADE3F}\_6001_36615b89507 a25de72df5bd31029ac5b" to "C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\(Print Resources)\idrc_SCMA\70.idrc" Error 32 The process cannot access the file because it is being used by another process.(Seq 5955)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 5955)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_GB: Install failed
ERROR: DW050: - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_US: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_GB: Install failed
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Base Files: Failed due to Language Pack installation failure
System Requirements <http://www.adobe.com/go/cs_systemreqs_uk>
f3549b47-902a-4290-a52e-0338c8d202ae
file:///C:%5CUsers%5CColin%5CAppData%5CLocal%5CTemp%5C%7B46282235-8B4B-4CD7-9CAC-EAB44FB0F 028%7D%5Csummary.htm

I have Adobe Creative Suite 5 Design Premium (Teacher and Student Edition. I've purchased the upgrade to Adobe Photoshop CS6 - Trying to install, but it says my serial number is invalid?

I have Adobe Creative Suite 5 Design Premium (Teacher and Student Edition). I've purchased the upgrade to Adobe Photoshop CS6 - Trying to install, and it says the Adobe CS6 is valid - but only provides 'photoshop' options for entering my old serial number, rather than the adobe creative suite. How do I move past this so I can download it on my computer. I don't want to upgrade to Adobe Creative Suite 6 - as I do not need all the programs, just photoshop. From looking online, I read forums that said this was possible. Please advise

I don't want to upgrade to Adobe Creative Suite 6 - as I do not need all the programs, just photoshop.
Unfortunately that option is not possible.
You cannot upgrade a Creative Suite to a standalone product.
Creative Suites can only be upgrades to other Creative Suites.
You'll need to return Photoshop CS6 upgrade since you cannot use it.
Return, cancel, or exchange an Adobe order
Some options:
Buy a Creative Suite upgrade, or
Buy a full new copy of Photoshop CS6, or
Join the Cloud

Install instructions for CS6 upgrade for WIndows missing - in what order should files be run?

After over 14 days of dealing with the idiots at Adobe Support, opening and closing of 2 cases multiple times, promised emails not being sent (and being blamed for having my email set up to filter out Adobe emails), attempts to charge me for the already approved "free" upgrade, and then having an order for a physical disk version of the CS6 upgrade cancelled by some bonehead, I finally was able to download the CS6 upgrade files. Only to discover that there are no installation instructions for Windows if you did not use the Akamai download manager (which I did not).
There are a total of 6 files in the download directory, all downloaded from the CS6 upgrade download page.
- In what order should the files be run? Just run the .exe files, or do some files need to be extracted/unzipped first?
A second question: my CS5.5 version was never installed, and never registered.
- Will the CS6 upgrade accept its serial number directly, or do I have to do something else through Adobe Support?
-- WTW

Which files: all of them on the CS6 Production Premium upgrade download page.
ProductionPremium_CS6_LS7.7z
ProductionPremium_CS6_LS7.exe
PremierePro_6_Content_LS7.7z
PremierePro_6_Content_LS7.exe
Illustrator_16_Content_LS16.exe
Download_and_Install_Instruction_all.pdf
The last one is useless.
The Speech Analyzer Models were downloaded separately, from another page. I assume they should be installed after everything else is installed and working.

Can i purchase and install photoshop cs6 upgrade on a windows 8 pc.

i have photoshop cs5 upgrade installed on a windows 7 pc. can i purchase photoshop cs6 upgrade from adobe and install it on a windows 8.1 windows pc.this is important because i do not want to purchase a new pc and then find i cannot purchase and install photoshop cs6 onto it.

Inasmuch as you are allowed to purchase a perpetual license for Photoshop CS6, there's no technical reason you can't install it on Windows 8. When an upgrade installation asks about the prior product, you need only give it the serial number of your Photoshop CS5 license.
-Noel

Cs6 upgrade is installed, do I need to keep CS4 installed?

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