CS6 upgrade will not accept my CS5.5 Serial number

Hello, I installed my previously purchased CS5.5 onto a new 64 bit laptop with Win 8.1 (I had previously tried to install the CS5.5 on a 32 bit machine and decided to uninstall a couple years ago so i did not really use it). I then purchased and downloaded the CS6 Upgrade. When i start the set up of CS6 it accepts the CS6 serial number but then it does not accept the CS5.5 serial number by stating it is not a qualifying product. Does anyone please know how i get by this to do the upgrade? Thanks.

Not a dumb question and luckily, yes, I did select CS5.5 Master Collection from the drop-down.
Actually, I did not realize it but we determined that my CS5.5 version is a volume license whereas I had downloaded a single upgrade of CS6 which I have learned is against Adobe policy. So, somewhat similar to your second point. I need to now call Adobe volume sales department to determine next steps.
Thanks for your help John!

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