CS6 video problems- green and magenta posterization

I've spent some time looking into this issue, but am having a hard time finding a solution. I use my Nikon D5100 for a 365 video project and started having this issue when I upgraded to Adobe CS6 from CS5.5. The files out of camera look fine viewed in quicktime or WMP, and they look fine when I edit them in CS5.5. When I started editing in CS6, I noticed there is a green/magenta posterization that occurs, and it appears CS6 Bridge, Premiere, and After Effects on the unedited files straight out of the camera (H.264). Camera settings haven't changed but the difference is clear.
Anyone have any suggestions on how to fix this problem in CS6??
Here is a screen grab from After Effects showing the difference of how it looks between CS5.5 and CS6.
http://www.flickr.com/photos/anthonytownson/8542258110/

I think that the issue is with the MainConcept decoders shipped with CS6, which have some known issues with the H.264 material shot by Nikon cameras.
If you submit a bug report and mention in the bug report that you're willing to submit an example file, we can look into it:
http://adobe.ly/ReportBug

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Power Mac G4 having video problems -green dots and pixelated lines

Yesterday my Power Mac G4 running OS X (10.5.1) started having unusual video problems. I started to notice green dots on the screen where the mouse pointer had been or where application windows had recently been. The severity of the video symptoms seem to vary - from a cluster of green pixels to slight amount of fuzz in text.
I'm thinking that this is a symptom of a problem with the video card starting to fail but I haven't ruled out the Apple Studio Display either. While the Mac was still under Apple Care support, I did have the video card replaced a few years ago due to symptoms that were much more severe than this.
Should I get a new video card? Could it be the display at fault? How expensive would it be to take it in to the local Apple store for diagnosis/repair?
ATI Radeon 9700 Pro:
Chipset Model: ATY,R300
Type: Display
Bus: AGP
Slot: SLOT-1
VRAM (Total): 128 MB
Vendor: ATI (0x1002)
Device ID: 0x4e44
Revision ID: 0x0000
ROM Revision: 113-A06500-124
Displays:
Apple Studio Display:
Display Type: LCD
Resolution: 1280 x 1024
Depth: 32-bit Color
Core Image: Hardware Accelerated
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Rotation: Supported
Display Connector:
Status: No display connected

Installed a new video card (ATI Radeon 9600) along with the "Apple DVI to ADC Display Adapter" - seems to be fixed now! Thanks for the advice!
ATI Radeon 9600:
Chipset Model: ATY,RV351
Type: Display
Bus: AGP
Slot: SLOT-1
VRAM (Total): 256 MB
Vendor: ATI (0x1002)
Device ID: 0x4150
Revision ID: 0x0000
ROM Revision: 113-A73503-202
Displays:
Apple Studio Display:
Display Type: LCD
Resolution: 1280 x 1024
Depth: 32-bit Color
Core Image: Hardware Accelerated
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Display Connector:
Status: No display connected

IPad 2 YouTube videos are green and choppy?

I can see the video but it keeps flashing green and chopping out. Anybody know how to fix this? I would really appreciate it.

I have also discovered that videos i recorded with the iPad itself are now having the same problem as well as videos on the Internet. I've also seen it on the opening screen for any game loft game. Basically anything considered a video suffers from the green and choppy problem.

Online Videos turning green and going in fastforward.

All videos randomly go green and then fastforward to the end while making a weird crackling noise.
Steps I have already tried. I have turned off video acceleration,used different browser, updated video drivers and reinstalled adobe all to no avail. The most recent thing I have done is install an older version of adobe. This seems to get rid of the green screen problem it however creates its own problem and videos randomly get stuck.
I usually can find help with most problems through google but I can't find any good assistance with this one so any help would be much appreciated.
Thanks for the time,
Daniel
I don't know how I should put my system info on here but im running windows 7 64 bit, AMD Radeon hd 6800 series video card and I can't say what else is important to note ( although im sure there is alot of things)

Unfortunately, I'm having a hard time reproducing it. I believe that you guys are seeing it, and would like to get it fixed. I just can't make it happen in the lab at this point.
I spent the better part of a day running Naruto videos in my second monitor last week on the closest Win7 laptops I could find with no luck.
I was thinking that maybe it had to do with packet loss and network latency (Adobe has a sweet Internet connection, which I was thinking might mask this kind of problem), so I built out a Wide Area Network simulator to run all my traffic through. It drops, stalls and corrupts packets pretty aggressively. I ran youtube for a solid day on a stuttery, terrible simulated connection and didn't see the green frames there either.
I'm still very much interested in the problem, but I'm stumped about what the common denominator is. If Hardware Acceleration is off, we're using the software codecs built into Flash Player -- those issues should reproduce consistently across machines.
I've heard some complaints about a couple software firewall and browser/security suites in the forums, but haven't had a chance to do any kind of deep investigation there yet.
If you guys have things installed that might be contributing -- any kind of video capture tools, virus/security/malware packages (especially the free/off-brand ones), third-party browser plug-ins, etc, I can try installing those to see if the issues reproduce.
Short of re-installing Windows, it would be interesting to create a new user on Windows as an experiment. If the issue isn't happening on your machine with the default profile settings (resolution, etc), then you've isolated the variable down to a fairly short list of things to look at.

Youtube videos becoming green and still image?

I started watching some videos and after 10 minutes, what i could see was a green still image... Thought that this was not something that i should not worry about, but today it happened again! Now, i cannot watch any video.
P.S. if that helps, i tried to watch a youtube video which was on a webpage with safari. For a couple of moments, everything was fine, but soonly, it turned into a green image, the same that happens now with the youtube app!!!!

Well, First of all, some of my .PDF files started to disappear without any reason, a year or so ago, a couple of months ago the "message" started to come up everytime I tried to shut it down or re start it. Then, the YouTube videos went "green" on Internet Explorer, and then on Google Chrome too! A couple of weeks ago any video saved on my Laptop, started to go "black", the same pattern, only audio could be heard, no images. It took a little while, I mean, after turning on my Laptop, 30 minutes or 2 hours later, tops, the YT videos would turn green,after watching 2 to 6 six videos on YT. and black, on Windows Media, at the same time, whenever I tried to play any video.
Then I tried the link that I posted before. And my Laptop is getting slower after that, the display has "blinked", 1 or 2 times this past week. Internet Explorer "crashes", and I have to re-open my "session" to see my previous visited sites. I think this last part, is normal, since everytime IE fails and you have to "close the program", and then open it again, it doesn't scare me.
What does scare me is to have a virus, or mallware. I have an antivirus, McAfee Security Center. And, I don't know what else to say.
I use my laptop to record music, I have 2 programs for that, and 1 or 2 more that came with a guitar pedal and a keyboard, and I don't know if I should have just one, instead of 2 programs (DAWs) installed on my laptop, does that affect my Laptop?
Thanks for replying.

Itunes video goes green and only plays audio, any reason or help to explain or fix?

iTunes playing videos, but only audio and screen is green, any suggestions of fix or reason?

Well, First of all, some of my .PDF files started to disappear without any reason, a year or so ago, a couple of months ago the "message" started to come up everytime I tried to shut it down or re start it. Then, the YouTube videos went "green" on Internet Explorer, and then on Google Chrome too! A couple of weeks ago any video saved on my Laptop, started to go "black", the same pattern, only audio could be heard, no images. It took a little while, I mean, after turning on my Laptop, 30 minutes or 2 hours later, tops, the YT videos would turn green,after watching 2 to 6 six videos on YT. and black, on Windows Media, at the same time, whenever I tried to play any video.
Then I tried the link that I posted before. And my Laptop is getting slower after that, the display has "blinked", 1 or 2 times this past week. Internet Explorer "crashes", and I have to re-open my "session" to see my previous visited sites. I think this last part, is normal, since everytime IE fails and you have to "close the program", and then open it again, it doesn't scare me.
What does scare me is to have a virus, or mallware. I have an antivirus, McAfee Security Center. And, I don't know what else to say.
I use my laptop to record music, I have 2 programs for that, and 1 or 2 more that came with a guitar pedal and a keyboard, and I don't know if I should have just one, instead of 2 programs (DAWs) installed on my laptop, does that affect my Laptop?
Thanks for replying.

Videos Showing Green and Pink (Preview and Export)

I've imported a series of MTS videos. In the timeline - the color is fine. In the Source/Program monitors, they get a weird green and pink overlay. Any thoughts?

When I converted with Media Encoder to MP4, it still happened.
After reading all the posts, here's what I did: emptied the Media Cache in
PP, then downloaded PP '14
It went away, for whatever reason
On Tue, Jul 22, 2014 at 10:37 AM, JPellizzi <[email protected]>

Fixing green and magenta in my image

in CS5 I am reading a book and learning the program, I want to white balance an image, though I am not entirely clear what is meant by:
"You do not want neutral colors to have green or magenta."
Does this simply mean that any part of my image that should be white or grey, though that has green or magenta should be clicked on? If not, what is the way to do this?
Thanks.

Does this simply mean that any part of my image that should be white or grey, though that has green or magenta should be clicked on?
Yes. Clicking the WB tool on it, will make it neutral (white or grey).
This doesn't mean you absolutely have to: sometimes you want to leave a cast for artistic purposes or because you really had some colored light (in a night club or a rock concert, some street neon lights too) falling on your neutral subject.

Video Problems: IRQ and Driver Related??

First I apologize for misspellings, poor details and info, and lack or exactness for models names. I am tired and in a hurry. So if you can please respond as soon as possible. Thanks
I recently purchased the ms-6590 kt400 Ultra Fisr (serial ata raid, giga lan , blah blah) and a new athlon 2600 fsb 333 my fsb 178 x 2 = ? Not here for math. I placed this in a already working system. No formatting hdd nothing just switched and fired it up.
Things seem to run fine but I noticed lower test results on 3dmark2001 getting a mere 9000 with my msi geforce 4200ti 4x agp.
Then recently in games I find to have low fps at times sort of on and off.
Hence I believed I have problem with the video card. Turns out my video card has a lot of problems. First off my video card is sharing an IRQ with my onboard sound I wish to change this but under windows xp I don't know how (its new to me) I need the onboard and the video so disabling is not a option unless the is nothing else I can do. It also shares memory and i/o I beleive with my pci bus and pci to pci bridge or something.
Again I apologize for details I can get back to you if needed.
2nd the card under benchmarking tools such as Sandra say the card is not fully agp compatible or not using the agp. Also stated is agp rate not optimal.
3rd I found that I can not use the msi tabs to select my agp rates or side banding addressing. I can not overclock my card as well using the auto adjust I get an direct draw error the sec I hit the button and it underclocks the card and stops.
my drivers are the msi drivers yet they were updated and now I got the option for 8x but of course my card is not 8x.
also directx is version 9.no clue and is not signed I beleive.
As you can see I got a truck load of video problemsother then that everything is running fine. If you have any suggestions, fixes, drivers, or need more info please respond. Again sorry for the fast report I am going to bed. Thanks. Wait gotta put a face in this will do ;(

Hi
The JBAT1 jumper.
Switch off, remove power lead from PSU, find JBAT1, move the jumper from pins 1 & 2 to 2 & 3, leave for 5 secs, then put jumper bac k on pins 1 & 2, plug in power lead and restart. The post screen will want to reset Bios, either F1, or Del, I think. Load 'bios setup defaults.' Reset boot sequence, floppy, CD, HDD, other devices enabled(for time being). Make sure floppy is set for seek.
Save and exit
Bios v1.3B2, is I see available on MSI japan site!!
The radeon drivers, are here http://www.omegacorner.com/ati_2kxp.htm , if they are available they will be there.
You did disable the 'boot sector virus protection' before flashing Bios.
If you still have a prob with the SATA, let me know and I will give you the setup for them.
Cheers
Jocko

IPad Screen problem green and fuzzy

I was happy with my Ipad going online and reading books for hours a day until recently when I turned it on! The screen is greenish and fuzzy like when you have a bad reception on a tv with an analog signal... please help! I have no access to a genius bar as I'm living in Dubai, I had mine shipped here from the online store.

Big thank you to you and BoboWoodyo. Anyone having a problem with their screen looking like an old analog tv who's rabbit ears needed to be adjusted (or worse) should try tapping the upper right edge with their hand a few times before doing anything else. Such an easy fix-who'd of thought? Obviously not me and just as obviously, it is most likely a hardware glitch. I wish I had found this solution at the beginning of my day and not the end. I have a well loved, well used 1st gen Ipad. I had tried all solutions found on this page plus others....hard reboot several times, reset thru itunes, different usb cord, etc. and nothing worked. I had an unreadable screen. My last resort was a clean factory reset found using clear, precise directions from ipadforums.net I know this was successful because of the on-screen itune messages I was getting but at the end of it all, I still could not read my ipad screen. I walked away and had a pity party . I decided to do one more search for a possible solution and happened upon this page. 3 taps was all it took - a beautiful, clear, readable screen again. No apps, no music, no photos, no books, no magazines but it works again so I'm just going to hold on to that happy thought for right now.

Premiere Pro CS6 importing/ audio and video problems

I recently recorded gameplay from my xbox, when i open this recording using windows media player it states that the video is 3 hours 30 minutes long, which is correct, when i then import this into premiere pro, premiere pro changes it to be 5 hours and 44 minutes long, when i then play this back it plays in slow motion and audio and video start to desync, i thought it may just be the source editor playing up so i made a clip and put it into the timeline and it still had the same outcome. The speed/duration are still on 100% so im not sure what to do, anyone have any idea as to what this is, or why it is happening?

What are the attributes of your PVR video...
specifically, is it variable frame rate?
Media file evaluation utilities:
GSpot
http://www.headbands.com/gspot/
MediaInfo
http://mediainfo.sourceforge.net/en
If it is VFR, Premiere no-likey.
Variable frame rate video problems:
http://forums.adobe.com/message/4897424#4897424
http://forums.adobe.com/message/4071506#4071506

Adobe Premiere Pro CS6 Video Playback Problem/Bug

I have been editing a video for the past few weeks, but recently, after I have been editing for a few minutes, all of a sudden my video won't play in the playback window. When I hit the play button (or the space bar) it does nothing - just sits there. All of the clips are rendered (with the green bar), but I cant see my changes because it doesn't play. I am even able to move the cursor along the timeline and it will show the video in the playback window, but it won't play back in real time. Like I said I have been using Premiere Pro CS6 for a while and havent had this problem until now. Also, when I drag a clip into the preview window, it doesn't play either (but I am able to move the cursor along the timeline). I have to shut down Premiere and open it up again, then it works for a few minutes again, and then the same problem occurs. Please help! The specs for my lap top are as follows: Macbook Pro Retina Display, 2.6 GHZ i7, 16GB RAM, 500GB SSD

Do you ONLY have that single 500gig drive?
If yes, you are below specification... which requires a separate drive for video files
An EXAMPLE concerning trying to use only ONE Hard Drive for Video Editing
You are a music conductor, with a baton that you use to point to various parts of the
orchestra... this is like Windows pointing to various parts of the hard drive to do
Windows housekeeping or to load program segments for various functions
Now, at the same time and with the same hand... while still using the baton to conduct
the orchestra... pick up a bow and play a fiddle... this would be doing something with
your video file at the same time as all the other work
You as a person cannot do both at the same time with the same hand
A computer is a LITTLE better, in that it can switch from one kind of task to another
very quickly... but not quickly enough for EASY video editing
You need AT LEAST two hard drives (separate drives, never a partition
http://forums.adobe.com/thread/650708 for more on partitions) with Windows (or Mac OS)
and software on your boot drive, and video files on a 2nd drive so the boot drive is
not slowed down by trying to do everything
Do not try to use a USB2 external drive for video editing, the USB2 file transfer speed
is too slow
External eSata or USB3 are both fast enough for video editing... eSata is better -
http://forums.adobe.com/thread/1117813
ONE possibility is this dock http://www.amazon.com/StarTech-SuperSpeed-Docking-Station-Cooling/dp/B0055PL2YI

Transitions not working in Premiere CS6.Video was color corrected in AE 6 and sent back to PPro cs6.

I exported my film to AE6 from Premiere CS6 for color-correction and got it back to Premiere Pro through DYNAMIC LINK.Now,the problem is that AE has discarded all the transitions and also cross-dissolve and film-dissolve don't seem to work on this color-corrected video.I am able to apply the transitions but they don't work....somebody please help!

As Jim said, not all effects and transitions are properly translated when you replace a group of clips with dynamically linked AE composition. Actually you should have noticed that your cross-dissolves etc. had been replaced with black solid layers in After Effects, which didn't reflect your PrPro transitions.
Now you can jump back to your AE project and fix broken transitions there.
For your future work you should keep it in mind and decide whether to replace a group of clips (and, therefore, fix broken transitions in After Effects) or a single clip, taking care of its handles.

If i go to high res (720p or higher) my screen turns green and the video fast forwards to the end.

Hi,
I have windows 7 64 bit and use mozila firefox 15.0.1
I have got the problem that when i select higher resolution in videos (such as on youtube) that at 480p it will run for a while but then just stops even though the buffering is already complete.
If i go to higher resolutions like 720p or 1080p the video will run for a while again but then the screen goes green and the movie fast forwards to the end preventing me to watch movies without problems at higher res.
If u want more information about my problems or know a solution pls tell me.
Manny thanks,
Avalondra.

Could you try temporarily disabling protected mode to see if that makes a difference (instructions towards the bottom of the FAQ linked below)? I'll circle back with our video team to see if they've made any progress with this issue.
How do I troubleshoot Flash Player's protected mode for Firefox?

Added music track to video..entire screen is green and I cannot delete music track

I added music track to video, inadvertently dropped outside of clip now entire area outside of track is green and I can't remove or delete music.

i literally deleted the entire "Purchases" folder and restarted the phone. it recreated the folder (except without all our problem files) as soon as it powered back on.
no idea what downloads refers to - i tried this process with that folder and it didn't change anything or solve the prob.
as for the syncing of the playlist - i still don't think that would solve it. it seems like there is a discrepancy being created whenever a song is downloaded from the store, period. and as for deleting the stream files - no. I switched over to manual manage, deleted the files manually, but they simply recreated themselves as soon as i did another sync.
It was indeed the purchases folder that needed reconciling.
as a fun side note - i used phoneview to make a PDF of all my 60,000 texts from the previous 3 years, and then deleted them from my phone - saving myself like 10 gigs
realizing now this could all seem like i'm some rep for the phoneview app. i swear i'm not hahahaha

CS6 video problems- green and magenta posterization

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