CS6 was working fine until App Manager failed
I got a message to run updates on April 18; I obeyed meekly, but the process hung for some unknown reason. Since then, I have been playing ring-around-rosy with Adobe Support and they seem not to be able to read my chats nor understand on the phone. At first, the entire suite was completely unusable. I have since uninstalled; used the clean up tool; uninstalled all prior versions of the Suite (CS4 and CS5, which I still used), and completely reinstalled. I have deactivated and reactivated; uninstalled, cleaned and reinstalled repeatedly - as demanded by several calls and chats with Adobe Support. Now, App Manager and Support Advisor both fail - the former with an initialization problem and the latter because it insists on Adobe Air that I have also installed repeatedly but which it does not seem to find.
Finally discovered that to make MOST of the suite work, I had to manually change all of the various folder and file permissions to force admin execution (even tho I am an admin) AND add security for Trusted Users. Now, of course, I have to confirm that I want to execute as an admin each time, but that isn't my biggest headache.
Current HUGE headache is the problem with Acrobat ProX that requires that in order to save as PDF from Word or Excel (which I must do about 10 times an hour), I must
start Acrobat
start task manager
kill both acrobat.exe and acrotray.exe.
THIS IS FOR EACH SAVE! [Thanks to the person who suggested this solution on another discussion!]
I have now updated 2 chats with this problem, but each response refers me (in exactly the same language) to a page that tells one how to solve a different problem for Word 2003 and Acrobat 3 and 7!
Any help would be appreciated.
Judycbarlow the fact that you are having to adjust file permissions could indicate that the permissions for your current User account may have become compromised. As a test can you please try creating a new local administrator account and see if you face the same difficulties. Also what version of Windows are you using?
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Hi, I have a freecom 1TB hard drive which was working fine until it froze. I pulled it out (mistake I now know) and now it doesn't mount. It shows up in Disk Utility but won't manually mount. When I try to repair it gives message 'failed on exit'. Some people have said to try Disk Warrior, but at $100 it's quite expensive maybe fix. help!
You likely need to reformat the drive which will destroy all data and you need a backup to restore it. If no backup is present then a data retrieval service can be more expensive than DiskWarrior. There is software that can rescue the data but I can not vouch for it's effectiveness as I have always maintained backups. .
http://www.prosofteng.com/
http://www.wondershare.net/ad/data-recovery-mac.html?gclid=CLTp3Mj07rkCFevm7AodL lUAHw
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Thank you for your thoughts on this as it would be a shame to retire this trusted computer.
Nick M.Hello,
Thank you very much for your attention to this. Yesterday I was able to get the eMac to install Leopard onto an external drive. I had hoped that once done I would be able to initialize or erase the content of the internal drive in Disk Utility, but was not able to do so, I only received error messages telling me my request failed. This was also true when I tried to create partitions on it. So in effect, the computer runs, but only from the external drive. I could not even find the internal drive while running from the external drive. Where is it? And the internal drive only occasionally shows up in Disk Utility.
As for holding Option and Alt, the internal drive did not show up.
And Leopard was running on the eMac when I lost contact with it. Again, all failed when a name of the administrator was changed, but was not properly done. Or something like this.
Is there anyway I can use Terminal to help reach the internal drive?
I realize I am asking a lot of questions.
And I thank you for your time,
Nick M. -
IPhone 4S was working fine until recenty after updating the software to the 5.1 version
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Also, it is now completely frying the battery goes from 100% to 35% in about 4 hours. I have killed all apps running and it is still hot and using up the battery.I have done all of the above suggested restart, reset and restores using iTunes and without. No luck.
What I have found is that under Settings; General; About; Diagnostics & Usage; there is an error message populating every single minute that says low memory. It appears that the reset back to the main screen coincides with this error message. I have very little data stored on the phone, 13 Gig available.
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Sign into iCloud pop-up message on iPad2 won't disappear off screen, have reset password multiple times but it is saying incorrect. Please HELP unable to use iPad as message appears every few seconds, iPad was working fine until now.
After the restore did the phone work properly for a while? Say, a day or so?
If so it is possible you have an app that doesn't let go of memory properly. I reboot my iPhone ( hold sleep/wake and hole till you see the apple logo) every few days. This resets the memory. The iPhone OS has doesn't seem to mange memory very well yet. So a reboot will help with that. I have had my phone almost slow to a stop before I started rebooting. Always reboot after installing a new app. Also do you close all pages in Safari when you are done? This is a good practice. Safari will run in the background and use processor time and drain your battery quicker. Create a new blank page then close all others when you are done browsing for a while. I have also found that certain web site that have animated images like weather maps will turn the phone into molasses. As soon as i close that page it gets faster.
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Morning DeeHutton,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Best of luck,
Mario -
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It could be that there's a new source of interference.
Use the advice in the second message of this thread to investigate the signal and noise levels that each client sees:
http://discussions.apple.com/thread.jspa?threadID=2347845&start=1
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my itunes was working fine until i tried downloading the most current version of itunes, now when i try to get on my itunes library, it wont boot up and has error codes, error 7, and( windows error 126). it also says that MSVCR80.dll is missing from my computer,please re install itunes. but when I try to re install it it will not install on my computer.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I did an update on my ipod touch, now it says it is in restore mode. i don't want to lose my info, but my ipod won't do anything now. thanks itunes; it was working fine until i did the update you said i needed. what do i do now??????
No one here said anything about an update or your device needing it.
FYI, you are not addressing Apple here, we are all users like yourself.
If the device is in recovery mode, the only option is to restore it. All data on the device is gone. This should not be an issue if the device has been used as designed and regularly synced/backed up. -
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What is your operating system? Reader version? Are these local or online PDFs? If online, in what browser?
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gmail on iphone was working fine until yesterday when it prompted me with the message "cannot get mail user name or password for gmail is incorrect", i have tried deleting the account and re-created a new account, same problem, can anyone help?
paulcb, you're a genius, it worked, thank you so much, you don't know how much stress you have taken off my shoulders, I am constantly on my email in my iphone everyday. Thanks a million, take care. Robert.
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my ipad mini was working fine until i installed this last update, now it wants me to reset it and it want let me , What do I need to do?
Try resetting the phone:
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my ipod 4g was working fine until i locked the screen but when i tried to turn it back on the screen stays black and its been 3 days. Does anyone know how i could fix this?
- Charge the iPod for half an hour. Then reset the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
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Hi there
I ha
Hi there I have a iPhone 3G and it was with O2 but needed to go onto 3 network so someone on my local market unlocked it and the phone was working fine until I tried to update it through iTunes and it always now stops loading towards the end with an error is there a way to get the phone working again please.Shame you had the iPhone hacked as O2 usually unlock their customers iPhones happily.
We cannot discuss your problem as it is in breach of the Ts&Cs you agreed to on registering
However hint ....you have probably trashed it -
i keep the itunes encountered a problem and needs to shut down . it was working fine until after i updated to 10.5 can someone plz help
I did get a "server busy" message when I loaded quicktime, but I'm not sure if it is related or not since I've been seeing that over the last couple of days, I can't remember if it came before iTunes stopped working or not. That message reads "This action cannot be completed because the other program is busy. Choose 'switch to' to activate the busy program and correct the problem." My options then are to choose switch to or retry. When I press "switch to" my Start menu opens, and nothing appears to happen when I select retry.
that's an odd sort of a message (or series of messages).
hmmmmm. let's try an experiment aimed at working out if there's a program interfering with the QuickTime (which is in turn causing grief with your iTunes).
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Using MSCONFIG to troubleshoot conflicts in Windows
does QT open without the strange message after the selective startup?
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