CSCsh98797 - MWAM crash did not write crash file to bootflash

I dont know!

Start *Windows'* safe mode with networking enabled
- win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode
- win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Still In Windows safe mode, start thunderbird in safe mode
- http://support.mozillamessaging.com/en-US/kb/safe-mode
Does problem go away?
Also, the crash info we need is your crash ID per https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports

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