CSM - Daemon manager problem

Hi:
I can not start "Cisco Security Manager Daemon Manager" service.
In the syslog.log file I have the next error:
Sep 14 14:19:39 127.0.0.1 100: <28> dmgt[3148]: 2507(W):Daemon manager anonymous user has not been set up: 00000569
Regards

check the following:
1- Check if the casuser is the group member of local admin?(For windows)
2- Any Terminal Services are in used or not.
3- I want you to reset your casuser by doing CSCOpx\setup\support\resetCasuser.exe
4- Stop and restart the daemons by
"net stop crmdmgtd". Wait for few minutes. Then "net start crmdmgtd" from the command
line. (If Windows)
"/etc/init.d/dmgtd start". Wait for few minutes and do "stop" instead of start.
(If Solaris)

Similar Messages

Can't start Daemon Manager service on CSM 3.1

Hello dear experts!
After i've installed CSM 3.1 on customer server i found that CSM Daemon Manager service can't start. Next error log appears in MS Event Viewer:
"Faulting application dmgtd.exe, version 1.0.0.1, faulting module dmgtd.exe, version 1.0.0.1, fault address 0x00011f96."
After these i tried to start this service manually, but i got next error:
"Error 1053: The service did not respond to the start or control request in a timely fashion"
I did software installation remotely using Microsoft Terminal connection to server.
I have exactly the same problem with Cisco LMS 2.6 which i've installed on another server. Daemon Manager can't start there too.
Could you give me advices what i need to do?

I tried to reboot server and wait for Windows to load services much times, but it did not help my any way. I found error reason: Daemon Manager couldn't start because there was no swap space on my server. I checked syslog file and found the alert. After i tuned swap settings this service started. But there is one interesting fact during CSM and LMS installation: though swap space setting on my server was as "No paging file", but CSM (LMS) installer shows me that i have sufficient swap space. So always check log files (C:\Program Files\CSCOpx\log) if you can't start your CSM or LMS.

AniServer Campus Manager problem

Hi I recently ran a Device patch update and ever since I have had major problems with Campus Manager.
I figured it was Aniserver related So i have done the following so far:
1- I reinitialised the ANI Database
2 - I replaced the aniserv.properties with the .orig file.
Still the problems exist even if i managed to get the Aniserver started campus manager data collection would have problems and intermittent error messages when trying to access Campus Manager admin pages.
3 - I decided to upgrade to LMS3.2 SP1
It seemed to be ok with data collection but then when I came in to work today it hadnt run any scheduled aquistions when i went tinto the admin pages I had the error messages again unable to get properties from server.
4 I decided to try a complete restore of the database to a date before the initial device package update.
But I still have problems with the aniserver Failed to run.
Please Help!!
Kind regards Dean
Here is the Ani log
2011/06/23 13:11:10 main ani ERROR ServiceModule: Failed to instantiate com.cisco.nm.ani.server.dfmpoller.NoServiceModule
2011/06/23 13:11:10 main ani MESSAGE DBConnection: Created new Database connection [hashCode = 6164599]
2011/06/23 13:11:12 main ani MESSAGE PartialSMFCommit: Partial Commit is enabled for DataCollection
2011/06/23 13:11:16 main ani ERROR POStore: Exception caught: com.cisco.nm.ani.server.frontend.AniStaticConfigException: AniStaticConfigException: Failed (sql) to verify/construct schema for PO com.cisco.nm.ani.server.topo.PagpPortChannel because: com.sybase.jdbc2.jdbc.SybSQLException: SQL Anywhere Error -116: Table must be empty
2011/06/23 13:11:16 main ani ERROR AniLoadConfiguration: AniStaticConfigException: Failed to construct or verify database

Seems to be working fine now I used the info in the following link to reinitialise the ani.db https://supportforums.cisco.com/thread/2083513
Using this alone did not fix it opt/CSCOpx/bin/perl /opt/CSCOpx/bin/dbRestoreOrig.pl dsn=ani dmprefix=ANI
But doing this as well seemed to sort it:
First, set the CiscoWorks Daemon Manager service to Manual, and reboot the server. When the server reboots, delete NMSROOT\databases\ani\ani.log if it exists. Then run:
NMSROOT\objects\db\win32\dbsrv9 -f NMSROOT\databases\ani\ani.db
After that, set the Daemon Manager service back to Automatic, and reboot again
Regards Dean

Power management problems

A couple of weeks ago I installed quite a few of the patches in the recommended list.
Since then, I get the following message repeated continually in the console window:
DPMSSet: Invalid argument
Power management problems
I'm runnig solaris 8 on a ultra 5. I looked in the power.config file and in the startup scripts, but couldn't find any reference to "DPMSSet." Any ideas on the cause and solution of the message?
I never use the powerd daemon, so killing the process seems to eliminate the messages.
Thanks,
Gerhard Kuhn
[email protected]

Hi,
Check whether all the supported patches are installed.
Regards,
Dharani
SlashSupport
A couple of weeks ago I installed quite a few of the
patches in the recommended list.
Since then, I get the following message repeated
continually in the console window:
DPMSSet: Invalid argument
Power management problems
I'm runnig solaris 8 on a ultra 5. I looked in the
power.config file and in the startup scripts, but
couldn't find any reference to "DPMSSet." Any ideas on
the cause and solution of the message?
I never use the powerd daemon, so killing the process
seems to eliminate the messages.
Thanks,
Gerhard Kuhn
[email protected]

Daemon Manager service does not start

Hello,
I have a problem with Ciscoworks LMS 3.1 ... Application was working fine but after a while it started to show errors due to some processes and services that weren't enabled. I looked over the processes and services windows and realized Daemon Manager wasn´t working. I tried to start it but just doesn't happen.
I did it through the services window and also through a windows command prompt but results weren't different.
I attached the screenshots about my issue. Hope they're helpful and will be looking forward your answer.
Thank you,

Hi,
Actually, there is only one server working for all the modules of the application so it has been set up as standalone.
The server has the following features:
- Microsoft Windows Server 2003, Standard Edition, SP1
- Intel(R) XEON(R) CPU
- E5405 @ 2.00 GHz
- 2.00 GHz, 1.97 GB of RAM
Domain has been set up within the server
Antivirus Microsoft Forefront Client Security installed
Is there any bug that fixes that problem about the domain being corrupted??? would it be better if we skip that domain's comfiguration when setting up the server's system (although it would be like server does not belong to the network)??, Antivirus has not to be installed??? Policies from the firewall would need to be all opened (from the server to any device that is to be managed by the application???
According to your comments that is what i am understanding, please let me know if i am wrong and therefore What would you recommend me to do???
Thanks,

LMS 3.2 CiscoWorks Daemon Manager does not startup

When trying to start CiscoWorks Daemon Manager i get the following message:
"The CiscoWorks Daemon Manager service on local computer started and the stoped. Some services stop automatically if they are not in use by other services or programs."
I have tring starting the service from DOS also and get:
E:\Program Files\CSCOpx\setup\support>net start crmdmgtd
The CiscoWorks Daemon Manager service is starting.
The CiscoWorks Daemon Manager service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
resting the casuser pasword also did not help.
Anyone know of a solution?

Hi
That was the initial problem, we did increase the swap file space and still get an error. See the errors on the 22nd..
Dec 22 07:20:33 127.0.0.1 dmgtd: Http is the port in ssl.properties file and apacheflags to be set is -d E:\PROGRA~1\CSCOpx\MDC\Apache
Dec 22 07:20:33 127.0.0.1 dmgtd: PX_PROTOCOL in registry http
Dec 22 07:20:33 127.0.0.1 dmgtd: Apache Args in registry -d E:\PROGRA~1\CSCOpx\MDC\Apache
Dec 22 07:20:33 127.0.0.1 dmgtd: PX_PROTOCOL in md.properties file is http
Dont know if this means anything to you :-)

CWMLS daemon manager service could not be started

Hello,
Our server in which we have installed Ciscoworks LMS was restarted due to power supply problems. After that "CiscoWorks Daemon Manager" service is not getting started. I've tried to stop all the ciscoworks related services and restart it, also tried restarting the server machine. Ciscoworks LMS Version 3.0, installed on windows 2000 SP4. The error message is:
E:>net start crmdmgtd
The CiscoWorks Daemon Manager service is starting.
The CiscoWorks Daemon Manager service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
I've changed casuser password using resetCasuser.exe file, but there was no change.
Any clue?

Hi ,
Please attach the syslog.log ( If it is huge in size then truncate and send me some of the Lateste logs..)
--Screen shot of the services.msc winodw ( with all the cisco works service)
--Go to start >control Panel >Administrative Tools > Event Viewer > open the Application logs and send me the screen shot of the lastest event ..
In the mean time try this :
go to services.msc > change the startup type of the Daemon Manager to MAUNAL from Automatic and
ReBoot the Server ... Once server is back online > change the startup type back to Automatic and Try to Restart the Daemon Manager .
Note : Please make sure the IIS Admin service is Disable
Thanks
Afroj

Daemon Manager Service

The CiscoWorks Daemon Manager Service is not starting on my server; I tried to start the service in the Services section of My Computer and through the CLI but it still won’t start. I rebooted the server several times with no luck. I don’t know what happened; everything was working fine last week and now this problem occurred. Any help would be appreciated!

Good morning,
Thanks for your suggestion, I'll give it a try!
Please let me give you a little more history on the problem I'm having, Tuesday I tried to open Ciscoworks and I received the following error on the browser after I tried to login.
Error 403: You don't have permission to access /cwhp/LiaisonServlet on this server.
After a reboot of the Ciscoworks server is when the Daemon Manager Service was unable to start at all. I did find a TID on fixing a Tomcat bug and ran it on Wednesday but the service still didn't start. After trying the suggestion this morning on resetting the Casuser password I went back and ran the TID from Wednesday again and this time the service started. Everything appears to be running normally but every time I try to login to the server I receive the error above with no errors being displayed in the syslog file. Hope this extra information helps and I appreciate your help!
Thanks,
Tim Walsh
PS - I am working on the server from a remote desktop connection so getting the log files to you might be tough to do.

Daemon manager lms 3.2 starts and dies

After running OK during several months the lms3.2 daemon manager is going down without starting the lms services.
I have already run resetcasuser and did not helped.
I found that the casusers group had not the proper permissions on the cmd.exe file, I had this problem on an CUOM 2.3 installation, but
even after correcting the cmd.exe permissions the error persists.
I am posting the dmgtd related lines extracted from the syslog.log.
Any help is appreciated.

Hi ,
1.-Please check that the IIS service is not running on the server. (If running stop and disable it)
2.-Please try by adding the casuser to the administrator group :
From My computer click the right button of the mouse and select Manage. Go to local users,
double click on casuser and select tab 'Member of' Add to 'Administrator'
Then :
Go to CSCOpx\setup\support in DOS prompt.
Run the command 'resetcasuser'
provide a password according to the password policies.
Now try to restart:
c:\>net stop crmdmgtd (wait for a couple of minutes after each command)
c:\>net start crmdmgtd (wait full 5 minutes and then log in Cisco works)
I hope this should work !!
Thanks--
Afroj

"CiscoWorks Daemon Manager" not running

Hi Team,
We had to restart the server in which we have installed Ciscoworks LMS. After that "CiscoWorks Daemon Manager" service is not getting started. Tried to stop all the ciscoworks related services and restart it, also tried restarting the server machine, but no luck. Could any one give me the solution to fix this problem. The error message is attached below.
I am using Ciscoworks LMS Version 3.0
E:\>net start crmdmgtd
The CiscoWorks Daemon Manager service is starting.
The CiscoWorks Daemon Manager service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
E:\>
E:\>pdshow
ERROR: connect to dmgtd process on "127.0.0.1" on port 42340 failed:
Error Line found in License.log file
[ Thu Apr 09 13:10:46 IST 2009 ] [VBJ ThreadPool Worker id=25 se=iiop_tp scm=iiop_tp] ERROR com.cisco.nm.license.client.LicenseManager - Error in response: Unknown license handler: AALL
Please do let know if I need to provide any further info.

Below is the last two lines from NMSROOT\log\syslog.log. These lines are repeated many times in the log file.
Apr 09 15:35:20 127.0.0.1 100: <28> dmgt[4916]: 2507(W):Daemon manager anonymous user has not been set up: 00000532
Apr 09 15:38:01 127.0.0.1 100: <28> dmgt[5672]: 2507(W):Daemon manager anonymous user has not been set up: 00000532
These are the only Error messages I can see in Windows Event Viewer for todays date.
Error 1.
Source: PerfNet
Unable to read performance data from the Server service. No Server performance data will be returned in this sample. The error code returned is in first DWORD in the Data section. The IOSB.Status is in the second DWORD and the IOSB.Information is the third DWORD.
Error 2.
Source: Apache Service
The Apache service named e:\PROGRA~1\CSCOpx\MDC\Apache\Apache.exe reported the following error:
>>> [Thu Apr 09 15:35:13 2009] [warn] pid file e:/program files/cscopx/mdc/apache/logs/httpd.pid overwritten -- Unclean shutdown of previous Apache run? <<<
before the error.log file could be opened.
More information may be available in the error.log file. .
The file cscopx/mdc/apache/logs/httpd.pid contains only the value "1436"

WL60 Management problems

I am new to WebLogic and am charged with understanding how to make it work.
I have figured out a great deal, however there are several problems I keep
running into:
1) When I change a .war file for a configured application, occasionally I
start getting classNotFound exceptions when I try to execute the servlets.
There aren't any new classes, just changes to existing ones. Once I restart
the server all is well.
2) Sometimes when I start my server I get 'Found no context for "GET /
HTTP/1.1". This should not happen unless the default context failed to
deploy'. This happens every time I try to access the server, even through
the console. I am completely hosed and can't do anything.
Any help would be greatly appreciated.
Thanks,
Maury

Hi,
Check whether all the supported patches are installed.
Regards,
Dharani
SlashSupport
A couple of weeks ago I installed quite a few of the
patches in the recommended list.
Since then, I get the following message repeated
continually in the console window:
DPMSSet: Invalid argument
Power management problems
I'm runnig solaris 8 on a ultra 5. I looked in the
power.config file and in the startup scripts, but
couldn't find any reference to "DPMSSet." Any ideas on
the cause and solution of the message?
I never use the powerd daemon, so killing the process
seems to eliminate the messages.
Thanks,
Gerhard Kuhn
[email protected]

Ciscoworks Daemon manager not starting

Greetings,
I have installed Ciscoworks vms ver 2.3 on a windows 2000 box and can start all services except the ciscoworks daemon manager. I have tried reinstalling and verifying permissions but still have the same problem. any ideas?
Thanks

Hi,
maybe the user of Ciscoworks was erased or was disabled. Verify the status of the CW user on Windows. I guess the user is named casuser.
Regards,
Marco.

License Server/Daemon Manager is down. Please check license.log for more information.

I am having trouble with License Server / Daemon Manager when running LMS 3.1..
I have looked through this forum and checked that the following services are set correctly to Manual
CiscoWorks ANI database engine
CiscoWorks RME NG database engine
CiscoWorks Tomcat Servlet engine
CiscoWorks Web Server
CWAWFEngine database engine
CWCS Cmf database engine
DFM dfmEpm database engine
DFM dfmInv database engine
DFM dfmFh database engine
OpxXMLRuntime
I have triedshutting down the Daemon Manager and forcing the databases to close down (hoping that the transaction log might be the problem but so far no joy.. Was running okay for some months on Windows 2003 as a VM.
Packages installed are as follows...
Just about to give up and do a fresh install....any assistance would be appreciated.
Many thanks, Peter.
Name
Version
License Status
Size
CiscoWorks Common Services
3.2.0
Licensed
Not applicable
Campus Manager
5.1.0
Purchased
100
CiscoView
6.1.8
Licensed
Not applicable
CiscoWorks Assistant
1.1.0
Licensed
Not applicable
Device Fault Manager
3.1.0
Purchased
100
Internetwork Performance Monitor
4.1.0
Purchased
100
Integration Utility
1.8.0
Licensed
Not applicable
LMS Portal
1.1.0
Licensed
Not applicable
Resource Manager Essentials
4.2.0
Purchased
100

It looks like you're seeing CSCte49301. Follow the release note steps to solve this:
Symptom:
The EssentialsDM daemon hangs in a Waiting to initialize state (as seen in the output of the pdshow command). Additionally, one might see "Error connecting to JRM" in Resource Manager Essentials applications.
Conditions:
This occurs on Windows servers after the patch for KB968930 is installed, and only if the Windows Remote Management service was started prior to starting CiscoWorks Daemon Manager.
Workaround:
Shutdown CiscoWorks Daemon Manager with the following command from the server's command prompt:
net stop crmdmgtd
Delete the following two files:
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\ctmregistry
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\ctmregistry.backup
Restart CiscoWorks Daemon Manager with the following command:
net start crmdmgtd
If that does not work, then the Windows Remote Management service must be stopped, and disabled. Then, CiscoWorks Daemon Manager must be restarted.

Cisco Prime LMS 4.1, "License Server/Daemon Manager is down."

Hello,
We having problem with Cisco Prime LMS running version 4.1.
When open Home page shows the next message: "License Server/Daemon Manager is down. Please check license.log for more information." (see attached)
The daemon server is stopped already and i can't restart it, see below:
C:\>net start crmdmgtd
The Cisco Prime Daemon Manager service is starting.
The Cisco Prime Daemon Manager service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
Thanks

It looks like you're seeing CSCte49301. Follow the release note steps to solve this:
Symptom:
The EssentialsDM daemon hangs in a Waiting to initialize state (as seen in the output of the pdshow command). Additionally, one might see "Error connecting to JRM" in Resource Manager Essentials applications.
Conditions:
This occurs on Windows servers after the patch for KB968930 is installed, and only if the Windows Remote Management service was started prior to starting CiscoWorks Daemon Manager.
Workaround:
Shutdown CiscoWorks Daemon Manager with the following command from the server's command prompt:
net stop crmdmgtd
Delete the following two files:
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\ctmregistry
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\ctmregistry.backup
Restart CiscoWorks Daemon Manager with the following command:
net start crmdmgtd
If that does not work, then the Windows Remote Management service must be stopped, and disabled. Then, CiscoWorks Daemon Manager must be restarted.

CiscoWorksLMS 4.0 - Service Ciscoworks Daemon Manager does not start

Dear,
After migrating a virtual machine that hosts the CiscoworksLms 4.0, Daemon Manager service does not start.
From what we see this error seems to be a problem in the license.
Following is the error:
ERROR! The license file is invalid. Please click this link for information about Obtaining a valid license or purchase click here for current licensing information Otherwise, please contact your Cisco representative for purchasing information.
I have already entered in the User casuse group of administrators and reset the password but no use Daemon Manager service not up
Thanks for help!

Hi,
From the attached screen shots, I can see the startup type are Incorrect for Many services ,kindly correct their status...
please see below the correct startup type
configuration for LMS Services. As you notice you see that only the
"CiscoWorks Daemon Manager" (except the RSH/Syslog/TFTP services) is set to
start automatically, the Daemon Manager is responsible for starting all the
other CiscoWorks LMS services in a specific order.
So by having the below configuration, LMS will start correctly by itself
after Windows successfully reboots. In fact having any other start up
configuration will cause LMS to not start, because if one of the LMS
services starts before it dependent services, it will not come up and all
subsequent services will fail to start as well.
CiscoWorks ANI database engine - Manual (if Campus Manager installed)
CiscoWorks Daemon Manager - Automatic
CiscoWorks RME NG database engine - Manual (if RME installed)
CiscoWorks Tomcat Servlet Engine - Manual
CiscoWorks VisiBroker Smart Agent - Manual
CiscoWorks Web Server - Manual
CWCS Cmf database engine - Manual
CWCS rsh/rcp service - Automatic
CWCS syslog service - Automatic
CWCS tftp server - Automatic
If DFM installed:
DFM dfmEpm database engine - Manual
DFM dfmFh database engine - Manual
DFM dfmInv database engine - Manual
If IPM installed:
IPM Aging Server - Automatic
IPM DB Server - Automatic
IPM Naming Server - Automatic
IPM PM Server - Automatic
IPM Stopper - Automatic
--Change the statup type Accordingly and then REBOOT the Sever and check the issue again..
Thanks
Afroj

CSM - Daemon manager problem

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