CSS Styles are lost

Anyone seen this behavior? we have a single user whose laptop has started losing the styles (fonts, pictures, colors, etc.) when she opens the Agile PLM for Porcess web application. Its Win 7 and IE8. Its only the PLM app pages doing this. All other web pages and web sites seem to work fine.
We have re-imaged the Laptop, and that didnt help.
Any ideas? What is it missing?
I tried re-installing .net framework too.

We have discovered a new push of Trend Micro Scanner client update is causing PLM for Process 6102 to get a 504 for the styles.css file.
Here is what security is telling us...
"The IDF system was reporting that rule “Microsoft Internet Explorer CSS Parsing Remote Code Execution” was being activated. Something on that page must be either utilizing that exploit or code very similar to it. I had changed the rule from “Block” to “Detect Only” and initiated an update to all PCs."
Should we open an SR in case a change needs to be made to your software?

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