CSS11501 Upgrade Problem - can't remove software image

Hi,
We have a CSS11501 which came pre-installed with software version 7.20 (Build 206).
I wanted to upgrade this to version 7.40, so our supplier sent us a CD with the software image.
The install failed, because the supplier sent us the wrong image (ap0500037s.adi).
They then sent us another cd, with the correct image (sg0740004.adi-gz) ...
... however, I couldn't upgrade to this version, because the system now has two software images (the original 7.20 and the ap0500037s.adi).
When I try to remove the incorrect image, the CSS says that it doesn't exist.
When I try to install an image, it says I have to remove one of the other images first.
I don't really want to have to remove 7.20, just in case I have to roll-back for some reason.
Any ideas?

Gilles,
I went into offdm, but the same thing happened.
I selected the option to delete an image, but there was only one image listed, and that was the currently working one (which I really want to keep, in case I need to roll-back).
When I use the upgrade command, it says 'you have to remove one of the images, would you like to delete ap0500037s.adi?' I select yes, but it won't delete.
Are there any alternatives to formatting the disk?
Thanks,
Paul.

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   0:      GUID_partition_scheme                        *251.0 GB   disk0
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   2:                  Apple_HFS 02                      314.6 MB   disk0s2
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/dev/disk2
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/dev/disk3
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Kamyabs-Mac-Pro:~ ItsKamiiBitch$ diskutil cs list
No CoreStorage logical volume groups found
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Password:
gpt show: /dev/disk0: mediasize=251000193024; sectorsize=512; blocks=490234752
gpt show: /dev/disk0: PMBR at sector 0
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490233856        863
490234719         32         Sec GPT table
490234751          1         Sec GPT header
Kamyabs-Mac-Pro:~ ItsKamiiBitch$ sudo fdisk /dev/disk0
Disk: /dev/disk0 geometry: 30515/255/63 [490234752 sectors]
Signature: 0xAA55
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1: EE 1023 254 63 - 1023 254 63 [         1 - 490234751] <Unknown ID>
2: 00    0   0   0 -    0   0   0 [         0 -          0] unused
3: 00    0   0   0 -    0   0   0 [         0 -          0] unused
4: 00    0   0   0 -    0   0   0 [         0 -          0] unused
Kamyabs-Mac-Pro:~ ItsKamiiBitch$

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