CTBW - SD Characteristics

Hi Gurus
We have a requirement to report on SD characteristics using transaction CTBW in R/3. We followed the steps in SAP Note 306046 and everything worked perfectly up to the point where we need to load the data into the newly created InfoObjects.
1.  The load fails with the message "duplicate records" even though there aren't any duplicate records
2.  In the InfoPackage we ticked the "ignore duplicates" check box and now the data is loading into the PSA fine, but when loading into the InfoObjects we are only getting one record i.e. the last record.
Please could you assist if you've are able to.
Thank you,
Jenny

Hello Claudia,
Were you able to resolve this ?
I would appreciate if you can provide solution if you solved this issue.
Thanks

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    I have resolved the issue.

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