Ctd's randomly; used to say it was running when it was not, but now will not even open.

have been using firefox for at least 2 years. only recently[past 2-3 months] has it become fatally ill. closes with absolute randomness. does not ask if i want to report anything.
and now, the program will not open. no message. no report.
just no open!

Several things to try:
When you signed in with your new apple id, did you select "create new" or "use existing"? Sounds like you may have selected create new because you are having to select your country. It should be use existing because you've already created a new apple id and you want to use that existing one.
If that's not it:
Did you restart itunes on your phone? Double tap on your home button, tap on the circled x at the top left of itunes store icon, tap on home button, tap on itunes store again.
And, if all else fails:
In general, problems with iTunes account (apple id) should be resolved by iTunes. Go to http://www.apple.com/support/itunes/ and see if items under account and billing can help you or, if nothing there fits, click on the contact us near the bottom left.
Good luck

Similar Messages

Help! Dataman says iTunes is using data when it's not even open.

Hi all,
Over the past two months I have been using unusually high amounts of data.
At first I thought it was because I was streaming Podcasts. Yesterday I deleted the Postcasts app to see if it made any difference to the data I was using and downloaded DataMan app to confirm this.
Now every time I check DataMan it shows iTunes using the most data, but iTunes isn't even open!
I've closed all the programs running in the background and am wondering - where is this data usage coming from? What else can I do to stop this usage?
Could it be a faulty report from DataMan? I don't believe that is the case because the usage the app is reporting is very close to what my provider is telling me as well.
I've attached an image of the DataMan report so you can all see what I mean.. Any help would be appreciated!

No, but ITunes helper does??? Not sure where this is launched/closed from.

Firefox does not open, says it's running when trying to restart, but does not show up

Cannot get Firefox to visibly run. Will not open in safe mode and will not close (says its running when I attempt to shutdown or restart computer. Have uninstalled Firefox and reinstalled 8.0 several times and nothing has changed. Have scanned , defragmented, etc. computer and tried a couple system restores as this once cured similar problem with Firefox several months ago.

Bring up the Windows Task Manager, but look in the "Processes" tab for firefox.exe,
and close it from there, it won't do you any good looking for it in the "Applications"
tab when you don't see it on the system taskbar.
closing Firefox properly, and for when you just want to close and
restarting Firefox immediately, see more information in
: https://support.mozilla.com/questions/866027

I downloaded the security update for Mavericks and I didn't wait for it to install. App store says it was downloaded but now every time I turn off the computer I get a message click abort to cancel installation. What can I do?

What can I do to get it to finish installing. My computer is on for many hours 4 - 6 hrs. And after turning the computer down I keep

You are the smartest person in the world!
Hardly. You are welcome.

Every single extension I have is broken. Uninstalling and re-installing doesn't work either. They say they'll be updated when Firefox is restarted, but I can't even open the preferences for each plug-in.

Not a solitary extension is working. Many of them say that they'll be updated when Firefox is restarted; some of them ostensibly appear to be working, but clicking on the 'preferences' button provokes no response. I have Firefox 3.6.13. I've tried uninstalling and then re-installing one of the extensions (Stumbleupon) but to no avail. Do I need to be re-installing Firefox here?

This can happen if one of the files that stores details on installed extensions is corrupt. To fix that see the section on corrupt extension files in the [[Unable to install add-ons]] article.

Can't install - says it is running when it is not

I can't install this because the install process give an error as follows: (approx)
Adobe Reader for Palm OS is running. Shut it down and rerun the install program
I installed everything adobe and task manager does not show anything from Adobe running on the machine. it is an XP SP2 machine and the install code was copied from Adobe. Also rebooted a couple of times
What's throwing the error? How can I get around it?

i am having a problem downloading the adobe reader. i'm not sure why

Excel not even open - "cannot complete this task with available resources" and then VBA run-time error randomly appear!

Has anyone else seen the "Excel cannot complete this task with available resources" error message appear when Excel isn't even open? It keeps happening to me, and it's the strangest thing.
It seems like interacting with Excel files sometimes prompts it - for example, I just turned on my computer this morning, checked my email, and then opened Google Chrome to upload some Excel files. Excel hasn't been opened at any point since the machine
booted up, but this Excel error popped up while I was uploading the files.
Checked the Task Manager because I was baffled (not that this is the first time it's happened), and there's no Excel application running, just that silly error message. Choose OK on that error and a VBA run-time error message appears (not even sure if it's
Excel VBA or Word/Outlook but I assume it's Excel - it's the good old 1004, application-defined or object-defined error).
Debug is greyed out, so it won't let me debug to see what the problem is. Choosing End brings the "Excel cannot complete this task with available resources" message back for one final performance.
This happens on a not-infrequent basis: Excel isn't open, and I randomly get this set of Excel errors: 1) "cannot complete task", 2) VBA run-time, 3) "cannot complete task" again. Then it's done, until the next time it happens. Weird.
I have 32-bit Windows 7 and Excel 2013/2010/2007/2003/2002 (I know!) but the issue only started after installing 2013. I also get the "cannot complete this task" message regularly when working in Excel (generally with Power Pivot or something legitimately
memory-hungry though), and restarting the application does the trick. I don't mind a heads-up when I'm gobbling up too many resources, but when Excel's not even open, it's a bit ridiculous. It's like I have a zombie Excel! Does interacting with Excel files
via upload/moving around Windows Explorer actually trigger some sort of Excel action in the background?
Any ideas would be most appreciated!! Thank you :)

Hi,
As the memory error messages , it can be very generic and don't always identify the real cause of the issue. We may try to use the KB that Mr. KR mentioned above to troubleshoot it.
On the other hand, if the file is xls format, we may convert to the new file format .XLSM and test.
http://www.experts-exchange.com/Software/Office_Productivity/Office_Suites/MS_Office/Excel/Q_28339883.html
Next, try to disable hardware graphics acceleration from File > Options > Advanced > Display section and disable Aero Themes (if you enabled) to check the results.
For the hangs and crashes issues, we may use ADPlus.vbs to troubleshoot:
http://support.microsoft.com/kb/286350/en-us
http://www.networksteve.com/exchange/topic.php/Excel_cannot_complete_this_task_with_available_resources_error,/?TopicId=39411&Posts=1
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Hope it's helpful.
George Zhao
TechNet Community Support

I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!

I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able toauthorize it under your ID. In that case, contact iTunes Support.

I'm using DVD Studio pro to burn a dvd but it won't let me cause I keep getting a "Formatting Failed" error message. It says "Formatting was not successful. Layer 0 exceeds max layer size allowed. Choose a suitable marker location." What does this mean?

I'm using DVD Studio pro to burn a dvd but it won't let me cause I keep getting a "Formatting Failed" error message. It says "Formatting was not successful. Layer 0 exceeds max layer size allowed. Choose a suitable marker location that will support this condition." What does this mean?
Kris

It means your file is too large to fit on a single layer disk.
Recompress to keep the overall size (audio,video and menus) below 4.5GB
x

I was using Numbers '08 and just upgraded to 3.5.2 but now can't open any of my '08 files. Message says save to '09 first to open. Well, I don't have '09 so what do I do?

I was using Numbers '08 and just upgraded to 3.5.2 but now can't open any of my '08 files. Message says save to '09 first to open. Well, I don't have '09 so what do I do?

Or you may obtain iWork '09 DVD package from Amazon online et al. Sold at very low price now. It is really worth it. Don't forget to apply the iWork 9.0.3 updater after intalling it.
iWork 9.3
http://support.apple.com/kb/DL1563
Regards,
H

I have upgraded to Lion, and want to upgrade my iPhoto 8.1.2, but when I try it says it was not purchased at a MAC Apple store, which it was. Then it asks if I want to buy 9.2.3, and I say yes. It responds with Product Distribution file can't be verified

I have upgraded to Lion, and want to upgrade my iPhoto 8.1.2, but when I try it says it was not purchased at a MAC Apple store, which it was. Then it asks if I want to buy 9.2.3, and I say yes. It responds with Product Distribution file can't be verified. Maybe damaged or not signed. How do I get this fixed, so I can download the new iphoto's that are available.

How did you move your iPhoto library to the new system? the recommended way is Connect the two Macs together (network, firewire target mode, etc) or use an external hard drive formed Mac OS extended (journaled) and drag the iPhoto library intact as a single entity from the old Mac to the pictures folder of the new Mac - launch iPhoto on the new mac and it will open the library and convert it as needed and you will be ready move forward.
LN

TS3074 I have an Error Message 7 (14001) says itubes was not installed properly to reinstall. Have done this but still will not open still gives me that error.

I have an Error Message 7 (14001) that says Itune was not installed properly, to reinstall.
I have tried this twice to no avail.... any answers ? Thank You

Hello Debbie,
Thank you for the details of the issue you are experiencing with iTunes. It sounds like you have tried reinstalling iTunes twice, but you may need to reinstall Microsoft's .NET Framework:
Resolution
This issue may be caused by a bad installation of a version of Microsoft's .NET Framework. It's important to note that versions 2.0, 3.5, and 4.0 can all exist side-by-side. Click the arrow next to your OS to reveal links to the versions of Microsoft's .NET Framework that are applicable to your OS; you will need to download and install ALL of these. These links will take you to a download page. Click the download button on this page and click Save in the subsequent window to save the installer to your Downloads folder.
Windows XP:
Microsoft .NET Framework 3.5 SP 1Microsoft .NET Framework 4.0
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=0a391abd-25c1-4fc0-9 19f-b21f31ab88b7Windows Vista:
Microsoft .NET Framework 3.5 SP 1
Microsoft .NET Framework 4.0
Note: Microsoft .NET Framework 2.0 is already installed as part of Windows Vista. You can not modify the installation of this version of the .NET Framework in Windows Vista.
Windows 7:
Microsoft .NET Framework 4.0
Note: Microsoft .NET Framework versions 2.0 and 3.5 are already installed as part of Windows 7. You can not modify the installations of these versions of the .NET Framework in Windows 7.
To resolve this issue, run these installers one at a time and follow the instructions on screen to install each applicable version of the .NET Framework. If this version of the .NET Framework is already installed, you may see a screen similar to the one shown below.
If you see this screen, select Repair and then click Next to repair the installation of the .NET Framework.
iTunes for Windows: "Error 7" message when opening iTunes
http://support.apple.com/kb/TS3074
Thank you for using Apple Support Communities.
Best,
Sheila M.

I downloaded an audio book. It says it was downloaded but I cant find it on my iPad

I downloaded an audio book using iTunes . It says it was downloaded but I cant find it on my iPad anywhere...not in iTunes nor in the audio book app.

on the iPad go to the Music app -> More -> Audiobooks and it should be there. if not try restarting your iPad. if thay doesn't work then I'd recommend a Reset: hold down the Home and Sleep/Wake button at the same time for ~10sec, ignore the Slide to Power Off, the iPad will then Reset, Note: No data is lost during a Reset.

I can't download the Sandy Relief album that I pre ordered. Apple sent me an email saying it was available but when I try to donwload it I get a message saying I already have, which I have not.

.Apple sent me an email saying it was available but when I try to donwload it I get a message saying I already did. I checked the store menu and it indicated that there is nothing available to download. I don't have the songs or the album showing in Itunes anywhere. Not sure what to do.

Hi OverratedBacon,
Thanks for using Apple Support Communities. I would first try downloading the songs from your past purchases by following the appropriate steps here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you're still unable to receive your preorder, you may want to report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

When I install the program, all go good but when i open the program, it say: iTunes was not installed correctly, Please reinstall Itunes, After i do this but the same

when I install the program, all go good but when i open the program, it say: iTunes was not installed correctly, Please reinstall Itunes Error 7 (windows 193), After i do this but the same

Howdy Allux345.
After multiple installations of iTunes it can be frustrating when the issue isnt resolved. I was able to locate the following knowledge base article that specifically addresses the "Error 7" you are recieving.
iTunes for Windows: "Error 7" message when opening iTunes
http://support.apple.com/kb/TS3074
The Resolution section has different steps depending on what version of the Windows Operating System you're using. Since it can be a bad installation of these Windows files, pay close attention to the instructions on repairing if the file already exhists.
Thanks for reaching out to Apple Support Communities with your question.
Cheers,
Pedro D.

Ctd's randomly; used to say it was running when it was not, but now will not even open.

Similar Messages

Maybe you are looking for