CTI in P-Pro jumps backwards while playing every few seconds

Premier Pro CC 2014
Asus G760JM
Win 8.1
i7-4700HQ 2.4ghz, 64 bit
8gb RAM
During playback in the preview window as well as in the timeline, the CTI jumps back a few frames, and continues to play from there. It is H.264 in a .mov container, and I've played this footage before. I played it in VLC to make sure the footage was ok, and no prob. Help!

Trash your Preferences and plugin cache (reboot while holding down shift + alt)
You may also want to trash the Media cache database.

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              com.digidesign.iokit.DigiDal          (8.0.3f1)
              com.waves.driver.soundgrid          (2.0.0)
    Problem System Launch Daemons:
              [not loaded] ftp-proxy.plist
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [loaded] com.digidesign.elevenrack.helper.plist
              [loaded] com.digidesign.fwfamily.helper.plist
              [loaded] com.m-audio.firewire.helper.plist
              [loaded] com.microsoft.office.licensing.helper.plist
              [loaded] com.waves.daemon.SoundGridProtocolService.plist
              [loaded] PACESupport.plist
    Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist
              [loaded] com.adobe.CS5ServiceManager.plist
    User Launch Agents:
              [loaded] com.divx.agent.postinstall.plist
    User Login Items:
              iTunesHelper
              ProFire Agent
              TrapsMonitor
    3rd Party Preference Panes:
              Digidesign Eleven Rack
              DigidesignMbox2
              Digidesign Mbox 2 Pro
              DivX
              Flash Player
              Flip4Mac WMV
              Growl
              Java
              PreferencesPane
              PreferencesPane
              YAMAHA-USBMIDIPatch
    Internet Plug-ins:
              DivXBrowserPlugin.plugin
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              Flip4Mac WMV Plugin.plugin
              iPhotoPhotocast.plugin
              JavaAppletPlugin.plugin
              OVSHelper.plugin
              QuickTime Plugin.plugin
              SharePointBrowserPlugin.plugin
              Silverlight.plugin
    User Internet Plug-ins:
    Bad Fonts:
              None
    Top Processes by CPU:
                   8%          Skype
                   3%          firefox
                   2%          WindowServer
                   1%          EtreCheck
                   1%          plugin-container
                   1%          SGProtocolService
                   0%          fontd
                   0%          SystemUIServer
                   0%          configd
                   0%          aosnotifyd
    Top Processes by Memory:
              836 MB   firefox
              123 MB   mds
              115 MB   Skype
              82 MB    plugin-container
              66 MB    WindowServer
              57 MB    Finder
              57 MB    quicklookd
              41 MB    Dock
              41 MB    mdworker
              33 MB    coreservicesd
    Virtual Memory Statistics
              4.77 GB  Free RAM
              1.50 GB  Active RAM
              881 MB   Inactive RAM
              882 MB   Wired RAM
              415 MB   Page-ins
              0 B      Page-outs
    Thank you very much for your help!

    Hi Carolyn!
    Thank yo very much for your help, I've done everything you suggested, but the spinning beach ball is still appearing every few seconds, I also created another admin account just to check and it showed the same behaviour.  this is ehat I have now:
    Hardware Information:
              MacBook Pro (15-inch, Mid 2010)
              MacBook Pro - model: MacBookPro6,2
              1 2.4 GHz Intel Core i5 CPU: 2 cores
              8 GB RAM
    Video Information:
              NVIDIA GeForce GT 330M - VRAM: 256 MB
              Intel HD Graphics - VRAM: 288 MB
    Startup Items:
              M-Audio FireWire Audio Helper - Path: /Library/StartupItems/M-Audio FireWire Audio Helper
              M-Audio Firmware Loader - Path: /Library/StartupItems/M-Audio Firmware Loader
    System Software:
              Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:12:0
    Disk Information:
              TOSHIBA MK5055GSXF disk0 : (500.11 GB)
                        disk0s1 (disk0s1) <not mounted>: 209.7 MB
                        HD MACINTOSH (disk0s2) /: 499.25 GB (310.02 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-898
    USB Information:
              Apple Inc. iPhone
              Apple Internal Memory Card Reader
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
              Apple Inc. Built-in iSight
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
              com.digidesign.iokit.DigiDal          (8.0.3f1)
              com.waves.driver.soundgrid          (2.0.0)
    Problem System Launch Daemons:
              [not loaded] ftp-proxy.plist
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [failed] com.digidesign.elevenrack.helper.plist
              [loaded] com.digidesign.fwfamily.helper.plist
              [loaded] com.m-audio.firewire.helper.plist
              [loaded] com.microsoft.office.licensing.helper.plist
              [loaded] com.waves.daemon.SoundGridProtocolService.plist
    Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist
              [loaded] com.adobe.CS5ServiceManager.plist
    User Launch Agents:
              [loaded] com.divx.agent.postinstall.plist
    User Login Items:
              iTunesHelper
              ProFire Agent
              TrapsMonitor
    3rd Party Preference Panes:
              DivX
              Flash Player
              Flip4Mac WMV
              Java
              PreferencesPane
              PreferencesPane
              YAMAHA-USBMIDIPatch
    Internet Plug-ins:
              DivXBrowserPlugin.plugin
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              Flip4Mac WMV Plugin.plugin
              iPhotoPhotocast.plugin
              JavaAppletPlugin.plugin
              OVSHelper.plugin
              QuickTime Plugin.plugin
              SharePointBrowserPlugin.plugin
              Silverlight.plugin
    User Internet Plug-ins:
    Bad Fonts:
              None
    Top Processes by CPU:
                   2%          WindowServer
                   1%          SGProtocolService
                   1%          EtreCheck
                   1%          firefox
                   1%          SystemUIServer
                   0%          fontd
                   0%          iTunes
                   0%          configd
                   0%          usbmuxd
                   0%          Finder
    Top Processes by Memory:
              287 MB   firefox
              131 MB   iTunes
              74 MB    mds
              57 MB    WindowServer
              57 MB    Finder
              33 MB    Dock
              25 MB    coreservicesd
              25 MB    SystemUIServer
              25 MB    plugin-container
              25 MB    EtreCheck
    Virtual Memory Statistics
              6.11 GB  Free RAM
              916 MB   Active RAM
              202 MB   Inactive RAM
              817 MB   Wired RAM
              222 MB   Page-ins
              0 B      Page-outs
    Do you have any idea about something else to be done?
    Thank you very much for you time

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