CTI integration with Non-Java based Webclient

Can anybody help?
I need any documentation concerning the implementation/ configuration of the ICI/BCB with the IC Webclinet installed on a ABAP Stack (non-java version). All info seems to be based on Java based Webclient.
Any help greatly received
Rob

I had a OSS ticket created and from that, what i could understand was that the ICI/BCB version is linked to the version of the CRM software and the associated ABAP Stack. For example CRM 2007 has the ICI  version 3.05 but what you get when you put http://javahost:javaport/bcb is the Java stacks ICI system information. WHich will be like 3.00. And I was asked to ignore that java info.
What I heard is that the abap stack is the one implements the ICI/BCB Version and from CRM's version you know the ici version behind. But I did not get any mapping of "CRM version to ICI"from the OSS though.
Hope it provides little more information to your question.
Regards,
Elaya

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