CTI OS client 8.5 download

hi
i have ucce 8.5
now i deploy a agent greeting ,but my CTI OS client is 8.0
where i can download 8.5??
or how can i config the client can support agent greeting in 8.0....
i'm so sorry ....my english is very pool ....

Thanks for your answer.
I set Cisco TAC the same question and they just answered "We don't know, maybe you can perform some test to figure out" (so professionals). The thing is I don't have time to virtualize and reconfigure everything.
Anyway going to try on "production's platform".

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Hi,
automated "silent" installs are supported, however, there are some limitations, take a look at the following document:
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I
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You need to contact CSS to get this fix.
Hotfix Information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore,
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To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers
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http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
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How to configure mail client to only download headers(titles) of emails

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Edited by: user13673072 on 11.12.2012 06:18

After having performed a manual installation from media, I have noticed problems with the Ethernet interfaces on this system - packets were timing out, connections seemed dropped. A look into "fmadm faulty" presented me with a couple of events for pci@0,0/pci8086,3c08@3/pci15d9,1521. According to "prtconf -v" it is a "pciclass 0200" (Network Controller) and is carrying a "compatible" alias of pci8086,1521 (Intel i350 Powerville NIC). I double-checked with other OSes and the NICs seem running quite fine on the same machine, so the problem is apparently with the hardware's driver.
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cmdlet Test-CsAddressBookService at command pipeline position 1
Supply values for the following parameters:
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ervice.svc</Address>
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yType>
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<s:Header />
<s:Body>
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e <serviceDebug> configuration behavior) on the server in order to send th
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oft .NET Framework 3.0 SDK documentation and inspect the server trace logs.</fau
ltstring>
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TargetUri : https://lync-pool1.company.com:443/abs/handler
TargetFqdn : lync-pool1.company.com
Result     : Failure
Latency    : 00:00:00
Error      : Failed to get a web ticket.
Diagnosis :
I'm not real sure what to make of this. Any thoughts?

My situation was somewhat different but running Test-CsAddressBookService would fail with error:
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Environment.
Server: Lync2013 STD
Client: Lync2010
Did the following:
Checked replication under the Topology tab in CSCP- mine had a green check.
Reinstalled .net 4.5 via add/remove programs
Registed .net by running the following from an elevated cmd (run from .net folder) : aspnet_regiss.exe -I
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Checked IIS>Application Pool and ensured all ASP.NET and Lync components are set to v4.0 of the .Net Framework Version
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Reran Test-CsAddressBookService:
successful
Tested Lync client: Successful

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http://social.technet.microsoft.com/Forums/getfile/325967
http://social.technet.microsoft.com/Forums/getfile/325971
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<![LOG[[RegTask] - Client is not registered. Sending registration request for GUID:633A8753-CF20-48A1-BAF5-31FBB86A4301 ...]LOG]!><time="12:46:53.496-330" date="08-29-2013" component="ClientIDManagerStartup" context=""
type="1" thread="3328" file="regtask.cpp:1634">
<![LOG[[RegTask] - Client is registered. Server assigned ClientID is GUID:4FEEF38A-2E0C-4EA1-93DC-74C4693E2597. Approval status 1]LOG]!><time="12:46:53.637-330" date="08-29-2013" component="ClientIDManagerStartup" context=""
type="1" thread="3328" file="regtask.cpp:1642">
<![LOG['RDV' Identity store does not support backup.]LOG]!><time="12:46:53.746-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3328" file="ccmidstore.cpp:372">
<![LOG[Raising event:
instance of CCM_Framework_ClientIdChanged
   ClientID = "GUID:4FEEF38A-2E0C-4EA1-93DC-74C4693E2597";
   DateTime = "20130829071653.746000+000";
   PreviousClientId = "GUID:633A8753-CF20-48A1-BAF5-31FBB86A4301";
   ProcessID = 3056;
   ThreadID = 3328;
]LOG]!><time="12:46:53.746-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3328" file="event.cpp:706">
<![LOG[[RegTask] - Client is registered. Exiting.]LOG]!><time="12:46:53.746-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3328" file="regtask.cpp:1979">
<![LOG[Read SMBIOS (encoded): 4C00390041005800360039003400]LOG]!><time="12:46:54.574-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3192" file="smbiosident.cpp:118">
<![LOG[Evaluated SMBIOS (encoded): 4C00390041005800360039003400]LOG]!><time="12:46:54.590-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3192" file="smbiosident.cpp:184">
<![LOG[No SMBIOS Changed]LOG]!><time="12:46:54.590-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3192" file="smbiosident.cpp:65">
<![LOG[SMBIOS unchanged]LOG]!><time="12:46:54.590-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3192" file="ccmid.cpp:671">
<![LOG[SID unchanged]LOG]!><time="12:46:54.590-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3192" file="ccmid.cpp:688">
<![LOG[HWID unchanged]LOG]!><time="12:46:54.590-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3192" file="ccmid.cpp:705">
<![LOG[GetSystemEnclosureChassisInfo: IsFixed=TRUE, IsLaptop=FALSE]LOG]!><time="12:46:54.653-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3192" file="ccmid.cpp:215">
<![LOG[Windows To Go requires a minimum operating system of Windows 8]LOG]!><time="12:46:54.668-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3192"
file="util.cpp:2902">
<![LOG[Computed HardwareID=2:53BAD987AFC5BF5FC541FCA6612E0DF2C4908597
   Win32_SystemEnclosure.SerialNumber=<empty>
   Win32_SystemEnclosure.SMBIOSAssetTag=ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ
   Win32_BaseBoard.SerialNumber=<empty>
   Win32_BIOS.SerialNumber=L9AX694
   Win32_NetworkAdapterConfiguration.MACAddress=00:15:58:DA:8A:AD]LOG]!><time="12:46:54.668-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3192"
file="ccmid.cpp:476">
<![LOG[Persisted hardware IDs in CCM_ClientIdentificationInformation=@:
   HardwareID1=2:53BAD987AFC5BF5FC541FCA6612E0DF2C4908597
   HardwareID2=79AE9A0101580066]LOG]!><time="12:46:54.668-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3192" file="ccmid.cpp:575">
<![LOG[Failed to open to WMI namespace '\\.\root\ccmvdi' (8007045b)]LOG]!><time="13:05:50.952-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="3" thread="2624" file="wminamespace.cpp:292">
<![LOG[[----- SHUTDOWN -----]]LOG]!><time="13:05:50.952-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="2624" file="ccmidstore.cpp:512">
<![LOG[[----- STARTUP -----]]LOG]!><time="13:07:22.031-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="328" file="ccmidstore.cpp:414">
<![LOG[Machine: D1001]LOG]!><time="13:07:22.093-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="328" file="ccmid.cpp:1408">
<![LOG[OS Version: 5.1 Service Pack 3]LOG]!><time="13:07:22.093-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="328" file="ccmid.cpp:1412">
<![LOG[SCCM Client Version: 5.00.7804.1000]LOG]!><time="13:07:22.093-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="328" file="ccmid.cpp:1416">
<![LOG['RDV' Identity store does not support backup.]LOG]!><time="13:07:22.140-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="328" file="ccmidstore.cpp:372">
<![LOG[CCM Identity is in sync with Identity stores]LOG]!><time="13:07:22.140-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="328" file="ccmid.cpp:1455">
<![LOG['RDV' Identity store does not support backup.]LOG]!><time="13:07:22.234-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="328" file="ccmidstore.cpp:372">
<![LOG[Client is set to use HTTPS when available. The current state is 224.]LOG]!><time="13:07:22.250-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="328"
file="ccmutillib.cpp:404">
<![LOG[[RegTask] - Executing registration task synchronously.]LOG]!><time="13:08:51.654-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3284" file="regtask.cpp:916">
<![LOG[[RegTask] - Client is already registered. Exiting.]LOG]!><time="13:08:51.670-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3284" file="regtask.cpp:793">
<![LOG[Read SMBIOS (encoded): 4C00390041005800360039003400]LOG]!><time="13:08:55.091-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3296" file="smbiosident.cpp:118">
<![LOG[Evaluated SMBIOS (encoded): 4C00390041005800360039003400]LOG]!><time="13:08:55.106-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3296" file="smbiosident.cpp:184">
<![LOG[No SMBIOS Changed]LOG]!><time="13:08:55.106-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3296" file="smbiosident.cpp:65">
<![LOG[SMBIOS unchanged]LOG]!><time="13:08:55.106-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3296" file="ccmid.cpp:671">
<![LOG[SID unchanged]LOG]!><time="13:08:55.106-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3296" file="ccmid.cpp:688">
<![LOG[HWID unchanged]LOG]!><time="13:08:56.278-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3296" file="ccmid.cpp:705">
<![LOG[GetSystemEnclosureChassisInfo: IsFixed=TRUE, IsLaptop=FALSE]LOG]!><time="13:08:56.325-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3296" file="ccmid.cpp:215">
<![LOG[Windows To Go requires a minimum operating system of Windows 8]LOG]!><time="13:08:56.356-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3296"
file="util.cpp:2902">
<![LOG[Computed HardwareID=2:53BAD987AFC5BF5FC541FCA6612E0DF2C4908597
   Win32_SystemEnclosure.SerialNumber=<empty>
   Win32_SystemEnclosure.SMBIOSAssetTag=ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ
   Win32_BaseBoard.SerialNumber=<empty>
   Win32_BIOS.SerialNumber=L9AX694
   Win32_NetworkAdapterConfiguration.MACAddress=00:15:58:DA:8A:AD]LOG]!><time="13:08:56.356-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3296"
file="ccmid.cpp:476">
<![LOG[Persisted hardware IDs in CCM_ClientIdentificationInformation=@:
   HardwareID1=2:53BAD987AFC5BF5FC541FCA6612E0DF2C4908597
   HardwareID2=79AE9A0101580066]LOG]!><time="13:08:56.356-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3296" file="ccmid.cpp:575">
<![LOG[[----- SHUTDOWN -----]]LOG]!><time="13:52:22.148-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="328" file="ccmidstore.cpp:512">
<![LOG[[----- SHUTDOWN -----]]LOG]!><time="14:09:16.917-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="1428" file="ccmidstore.cpp:512">
<![LOG[[----- STARTUP -----]]LOG]!><time="14:12:32.218-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3948" file="ccmidstore.cpp:414">
<![LOG[Running query 'SELECT * FROM CCM_Service_HostedApplication WHERE Type="Server"' against namespace: '\\D1001\ROOT\ccm\policy\machine']LOG]!><time="14:12:32.218-330" date="08-29-2013" component="ClientIDManagerStartup"
context="" type="1" thread="3948" file="hostingutil.cpp:312">
<![LOG[CCMExec is currently NOT hosting a server application.]LOG]!><time="14:12:32.233-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3948" file="hostingutil.cpp:406">
<![LOG[Machine: D1001]LOG]!><time="14:12:32.249-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3948" file="ccmid.cpp:1408">
<![LOG[OS Version: 5.1 Service Pack 3]LOG]!><time="14:12:32.249-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3948" file="ccmid.cpp:1412">
<![LOG[SCCM Client Version: 5.00.7804.1000]LOG]!><time="14:12:32.249-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3948" file="ccmid.cpp:1416">
<![LOG['RDV' Identity store does not support backup.]LOG]!><time="14:12:32.265-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3948" file="ccmidstore.cpp:372">
<![LOG[CCM Identity is in sync with Identity stores]LOG]!><time="14:12:32.265-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3948" file="ccmid.cpp:1455">
<![LOG[PopulateRegistrationHint: Client has an SMSID, certificates, and has no CCM_ClientIdentificationInformation=@ instance, setting the hint.]LOG]!><time="14:12:32.280-330" date="08-29-2013" component="ClientIDManagerStartup"
context="" type="1" thread="3948" file="ccmid.cpp:1930">
<![LOG[Retrieved Certificate options successfully]LOG]!><time="14:12:32.280-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3948" file="ccmgencert.cpp:3535">
<![LOG[Begin validation of Certificate [Thumbprint BAA9D032F56A0E0744DD2CFB34619C5908223A40] issued to 'SMS']LOG]!><time="14:12:32.280-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1"
thread="3948" file="ccmcert.cpp:1245">
<![LOG[Client is set to use HTTPS when available. The current state is 224.]LOG]!><time="14:12:32.343-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3948"
file="ccmutillib.cpp:404">
<![LOG[Completed validation of Certificate [Thumbprint BAA9D032F56A0E0744DD2CFB34619C5908223A40] issued to 'SMS']LOG]!><time="14:12:32.374-330" date="08-29-2013" component="ClientIDManagerStartup" context=""
type="1" thread="3948" file="ccmcert.cpp:1386">
<![LOG[PopulateRegistrationHint: Using the CertificateID to set the hint.]LOG]!><time="14:12:32.374-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3948"
file="ccmid.cpp:1996">
<![LOG[PopulateRegistrationHint: Registration hint successfully populated.]LOG]!><time="14:12:32.421-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3948"
file="ccmid.cpp:2008">
<![LOG[Deleted Certificate ID from registry successfully]LOG]!><time="14:12:32.421-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3948" file="ccmgencert.cpp:3493">
<![LOG[[RegTask] - Executing registration task synchronously.]LOG]!><time="14:14:46.598-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="4080" file="regtask.cpp:916">
<![LOG[Read SMBIOS (encoded): 4C00390041005800360039003400]LOG]!><time="14:14:46.660-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="4080" file="smbiosident.cpp:118">
<![LOG[Evaluated SMBIOS (encoded): 4C00390041005800360039003400]LOG]!><time="14:14:46.676-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="4080" file="smbiosident.cpp:184">
<![LOG[No SMBIOS Changed]LOG]!><time="14:14:46.676-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="4080" file="smbiosident.cpp:65">
<![LOG[SMBIOS unchanged]LOG]!><time="14:14:46.676-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="4080" file="ccmid.cpp:671">
<![LOG[SID unchanged]LOG]!><time="14:14:46.676-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="4080" file="ccmid.cpp:688">
<![LOG[HWID unchanged]LOG]!><time="14:14:47.801-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="4080" file="ccmid.cpp:705">
<![LOG[RegEndPoint: Event notification: CCM_RemoteClient_Reassigned]LOG]!><time="14:14:49.707-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="3956" file="regendpoint.cpp:253">
<![LOG[RegEndPoint: Received notification for site assignment change from '<none>' to 'OPS'.]LOG]!><time="14:14:49.722-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1"
thread="3956" file="regendpoint.cpp:285">
<![LOG[Windows To Go requires a minimum operating system of Windows 8]LOG]!><time="14:14:50.832-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="4080"
file="util.cpp:2902">
<![LOG[GetSystemEnclosureChassisInfo: IsFixed=TRUE, IsLaptop=FALSE]LOG]!><time="14:14:50.847-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="4080" file="ccmid.cpp:215">
<![LOG[Windows To Go requires a minimum operating system of Windows 8]LOG]!><time="14:14:50.879-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="4080"
file="util.cpp:2902">
<![LOG[Computed HardwareID=2:53BAD987AFC5BF5FC541FCA6612E0DF2C4908597
   Win32_SystemEnclosure.SerialNumber=<empty>
   Win32_SystemEnclosure.SMBIOSAssetTag=ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ
   Win32_BaseBoard.SerialNumber=<empty>
   Win32_BIOS.SerialNumber=L9AX694
   Win32_NetworkAdapterConfiguration.MACAddress=00:15:58:DA:8A:AD]LOG]!><time="14:14:50.879-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="4080"
file="ccmid.cpp:476">
<![LOG[[RegTask] - Client is not registered. Sending registration request for GUID:4FEEF38A-2E0C-4EA1-93DC-74C4693E2597 ...]LOG]!><time="14:14:50.910-330" date="08-29-2013" component="ClientIDManagerStartup" context=""
type="1" thread="4080" file="regtask.cpp:1634">
<![LOG[[RegTask] - Client is registered. Server assigned ClientID is GUID:4FEEF38A-2E0C-4EA1-93DC-74C4693E2597. Approval status 1]LOG]!><time="14:14:51.238-330" date="08-29-2013" component="ClientIDManagerStartup" context=""
type="1" thread="4080" file="regtask.cpp:1642">
<![LOG['RDV' Identity store does not support backup.]LOG]!><time="14:14:51.378-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="4080" file="ccmidstore.cpp:372">
<![LOG[Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SMS_RemoteClient_Reassigned
   ClientID = "GUID:4FEEF38A-2E0C-4EA1-93DC-74C4693E2597";
   DateTime = "20130829084451.394000+000";
   LastAssignedSite = "";
   MachineName = "D1001";
   NewAssignedSite = "OPS";
   ProcessID = 2040;
   SiteCode = "OPS";
   ThreadID = 4080;
]LOG]!><time="14:14:51.394-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="4080" file="event.cpp:706">
<![LOG[Raising event:
instance of CCM_Framework_ClientIdChanged
   ClientID = "GUID:4FEEF38A-2E0C-4EA1-93DC-74C4693E2597";
   DateTime = "20130829084451.441000+000";
   PreviousClientId = "Unknown";
   ProcessID = 2040;
   ThreadID = 4080;
]LOG]!><time="14:14:51.441-330" date="08-29-2013" component="ClientIDManagerStartup" context="" type="1" thread="4080" file="event.cpp:706">
<![LOG[[RegTask] - Client is registered. Exiting.]LOG]!><time="14:14:51.441-330" date="08-29-2013"

403 Error when client clicked on Download buttons

Client wrote that the Download buttons on Attorneys page of penhart.businesscatalyst.com take her to a 403 error screen when she tried to test the downloads. She has IE. I also had someone else test with IE and same 403 error occurred. I'm working on a Mac and using Firefox. Works great on my end. Hmmmmmmm?

A 403 error means "Forbidden". You need to enable public access to the dropbox directory of PDF files (You'll want to consult with Dropbox whether this is possible).
I see the same error when I attempt to dowload from your site as well. The browser version or OS is irrelevant here. You don't receive an error because you have full access to the files... whereas neither myself, your client, or the public have access to download the PDFs:

Can the default email client on iPad download email with attachments?

I have configured Apple iPad with Exchange 2007. Emails get downloaded without any issues. However the attachments sent along with the emails get downloaded only when you click on them. This can hamper Offline Work. Lets say in airport, we download all emails and then put the iPad in flight mode. When we click on any attachment which has been sent with the email, the attachment shall not open since it has not been downloaded.
Can we configure the Mail Client on iPad to download attachments always? If not, is there any third party app which allows for downloading of email with complete attachments?

It's actually default setting in EAS that seems to be causing this for our end users (Maximum Attachment Size: 500KB - anything larger than this, you have to click download full). You can customize these default settings for individual users or groups of users on the server side.
See: http://technet.microsoft.com/en-us/library/bb123484%28v=exchg.80%29.aspx

CTI OS client 8.5 download

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