CTI warning + The party you are callinhg is busy . Please hand up and try again

whan dialing CTI RP from CTI Toolkit Agent desktop i am getting below CTI warning and got busy tone.
The party you are callinhg is busy . Please hand up and try again

Hi,
well, it might be that the CSS of the endpoint is incorrect, not "seeing" the partition of the CTI RP DN.
G.

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