CTIOS Client version Monitoring Tools

Hi TDear,
Does anyone can help me please. I want to monitor CTIOS Client version Is it possible ?
We are using UCCE 8.5.4.
Kemal,
Thanks,

Hi,
er... can you please provide more details? What do you mean by "monitor CTIOS Client version"?
Thanks.
G.

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    Thanks Gergely
    But i dont know why its not work with me
    CAD work fine but if try to login same agent with ctios not work?
    this is log
    01/06/14 16:56:50.073  CTIOSTrace - InitInstance(), Creating window for message processing...
    01/06/14 16:56:50.073  CTIOSTrace - InitInstance(), Created window.
    01/06/14 16:56:50.073  CTIOSTrace - InitInstance(), Starting message pump...
    01/06/14 16:56:50.073  CTIOSTrace - CConnectionMonitor::MonitorThread()
    01/06/14 16:56:50.073  CTIOSTrace - CConnectionMonitor::MonitorThread, Waiting on 0 Connections.
    01/06/14 16:56:50.104  CTIOSTrace - CConnectionMonitor::AddClient(CTIOSSoftphone.exe_192_3336).
    01/06/14 16:56:50.104  CTIOSTrace - CConnectionMonitor::MonitorThread, Waiting for list to be modified
    01/06/14 16:56:50.104  CTIOSTrace - CConnectionMonitor::AddClient, Adding Connection 0, (CTIOSSoftphone.exe_192_3336)
    01/06/14 16:56:50.104  CTIOSTrace - CConnectionMonitor::MonitorThread, Waiting on 1 Connections.
    01/06/14 16:56:50.104  ********* Started logging facility for CTIOSSoftphone.exe_192_3336 *********
    01/06/14 16:56:50.104   192  CTIOSSoftphone  Thd(1548)  LogWrapper::Start, ServerMonitorThread started successfully.
    01/06/14 16:56:50.104   192  CTIOSSoftphone  Thd(1548)  LogWrapper::Start, Debug Output is OFF.
    01/06/14 16:56:50.104   192  CTIOSSoftphone  Thd(1548)  LogWrapper::Start, Screen Output is ON.
    01/06/14 16:56:50.104   192  CTIOSSoftphone  Thd(1548)  LogWrapper::Start, WaitThread started successfully.
    01/06/14 16:56:50.104   192  CTIOSSoftphone  Thd(1548)  LogWrapper::Start, WaitCurUserThread started successfully.
    01/06/14 16:56:50.120  CTIOSTrace - CConnectionMonitor::AddClient(CTIOSSoftphone.exe_192_2572).
    01/06/14 16:56:50.120  CTIOSTrace - CConnectionMonitor::MonitorThread, Waiting for list to be modified
    01/06/14 16:56:50.120  CTIOSTrace - CConnectionMonitor::AddClient, Adding Connection 1, (CTIOSSoftphone.exe_192_2572)
    01/06/14 16:56:50.120  CTIOSTrace - CConnectionMonitor::MonitorThread, Waiting on 2 Connections.
    01/06/14 16:56:50.120  ********* Started logging facility for CTIOSSoftphone.exe_192_2572 *********
    01/06/14 16:56:50.120   192  CTIOSSoftphone  Thd(1548)  LogWrapper::Start, ServerMonitorThread started successfully.
    01/06/14 16:56:50.120   192  CTIOSSoftphone  Thd(1548)  LogWrapper::Start, Debug Output is OFF.
    01/06/14 16:56:50.120   192  CTIOSSoftphone  Thd(1548)  LogWrapper::Start, Screen Output is ON.
    01/06/14 16:56:50.120   192  CTIOSSoftphone  Thd(1548)  LogWrapper::Start, WaitThread started successfully.
    01/06/14 16:56:50.120   192  CTIOSSoftphone  Thd(1548)  LogWrapper::Start, WaitCurUserThread started successfully.
    01/06/14 16:56:50.370   192  CTIOSSoftphone  Thd(1548)  CCtiOsSession::SetSupervisorSilentMonitorMode
    01/06/14 16:56:55.335   192  CTIOSSoftphone  Thd(1548)  CCtiOsSession::Connect: Missing CTIOS_MAXHEARTBEATS keyword. Using default value [3]
    01/06/14 16:56:55.335   192  CTIOSSoftphone  Thd(1548)  CCtiOsObject(05522158)::ReportError( Code(-100) )
    01/06/14 16:56:55.335   192  CTIOSSoftphone  Thd(1548)  ** Attempting to connect to server [192.168.200.134 (192.168.200.134) port:42028] **
    01/06/14 16:56:55.335   192  CTIOSSoftphone  Thd(1548)  CNetPort(05579D70)::InitializeSecureSockets(), security path [C:\Program Files\Cisco Systems\CTIOS Client\CTIOS Security\]
    01/06/14 16:56:55.335   192  CTIOSSoftphone  Thd(1548)  CNetPort(05579D70)::InitializeSecureSockets(), HandshakeTime [5000]
    01/06/14 16:56:56.474   192  CTIOSSoftphone  Thd(1548)  CSSLCtx::ConfigCACert(), error:02001002:system library:fopen:No such file or directory
    01/06/14 16:56:56.474   192  CTIOSSoftphone  Thd(1548)  CSSLCtx(0554D6F0)::ConfigCACert(), Error loading certificates locations
    01/06/14 16:56:56.474   192  CTIOSSoftphone  Thd(1548)  CSSLClient(0554D6F0)::Init(), failed to configure CA certificate
    01/06/14 16:56:56.474   192  CTIOSSoftphone  Thd(1548)  CNetPort(05579D70)::OpenSecure, failed to create, set, and configure Context and SSL objects
    01/06/14 16:56:56.474   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent( eOnConnection ), EnablementMask = ffffffff
    01/06/14 16:56:56.474   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent, (MsgID:eOnConnection EvtTime:19016474 CurSvr:192.168.200.134 CurPort:42028 SecConn:0)
    01/06/14 16:56:56.474   192  CTIOSSoftphone  Thd( 740)  NotifyConnectionRestored:: Adding system event eSysCTIOSServerOnline
    01/06/14 16:56:56.490   192  CTIOSSoftphone  Thd(1548)  CComSession::GetCurrentAgent. Invalid Agent pointer...
    01/06/14 16:56:56.490   192  CTIOSSoftphone  Thd(1548)  CCtiOsObject(05522158)::ReportError( Code(-100) )
    01/06/14 16:56:56.490   192  CTIOSSoftphone  Thd(1548)  CComCtiosObject::GetValueArray. No value associated with property -> Login
    01/06/14 16:56:56.490   192  CTIOSSoftphone  Thd(1548)  CCtiOsSession::MakeRequest(eGlobalSettingsDownloadRequest)
    01/06/14 16:56:56.490   192  CTIOSSoftphone  Thd(1548)  CCtiOsSession::MakeRequest: (DsktpTyp:0 CTIOSClntVer:8.5.1)
    01/06/14 16:56:56.490   192  CTIOSSoftphone  Thd(1548)  CCtiOsObject(05522158)::ReportError( Code(-100) )
    01/06/14 16:56:56.490   192  CTIOSSoftphone  Thd(1548)  CComCtiosObject::GetValueArray. No value associated with property -> Login
    01/06/14 16:56:56.490   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent( eGlobalSettingsDownloadConf ), EnablementMask = ffffffff
    01/06/14 16:56:56.490   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent, (MsgID:eGlobalSettingsDownloadConf DsktpSetngs:(ScrnPref:(MainScreen:(AgentStatisticsIntervalSec:15 BringToFrontOnCall:1 FlashOnCall:0 RecordingEnabled:0) TeamRealTime:(ColumnAutoResize:0)) Grid:(SGStats:(Col:(1:(Typ:SkillGroupNumber Hdr:SkillGroupNumber) 10:(Typ:AgentsTalkingOther Hdr:AgentsTalkingOther) 11:(Typ:AgentsHold Hdr:AgentsHold) 12:(Typ:AgentsReserved Hdr:AgentsReserved) 13:(Typ:AgentsBusyOther Hdr:AgentsBusyOther) 14:(Typ:AgentsWorkNotReady Hdr:AgentsWorkNotReady) 15:(Typ:AgentsWorkReady Hdr:AgentsWorkReady) 16:(Typ:HandledCallsToday Hdr:HandledCallsToday) 17:(Typ:HandledCallsTalkTimeToday Hdr:HandledCallsTalkTimeToday) 2:(Typ:SkillGroupName Hdr:SkillGroupName) 3:(Typ:RouterCallsQNow Hdr:RouterCallsQNow) 4:(Typ:LongestRouterCallQNow Hdr:LongestRouterCallQNow) 5:(Typ:AgentsLoggedOn Hdr:AgentsLoggedOn) 6:(Typ:AgentsNotReady Hdr:AgentsNotReady) 7:(Typ:AgentsReady Hdr:AgentsReady) 8:(Typ:AgentsTalkingIn Hdr:AgentsTalkingIn) 9:(Typ:AgentsTalkingOut Hdr:AgentsTalkingOut))) AGStats:(Col:(1:(Typ:CallsHandledToday Hdr:CallsHandledToday) 2:(Typ:HandledCallsTimeToday Hdr:HandledCallsTimeToday) 3:(Typ:TimeTalkingToday Hdr:TimeTalkingToday) 4:(Typ:TimeHoldingToday Hdr:TimeHoldingToday) 5:(Typ:TimeReadyToday Hdr:TimeReadyToday) 6:(Typ:TimeNotReadyToday Hdr:TimeNotReadyToday)))CallAppearance:(Col:(1:(Typ:CallID Hdr:CallID) 10:(Typ:Var2 Hdr:Var2editable:true maxchars:40) 11:(Typ:Var3 Hdr:Var3editable:true maxchars:40) 12:(Typ:Var4 Hdr:Var4editable:true maxchars:40) 13:(Typ:Var5 Hdr:Var5editable:true maxchars:40) 14:(Typ:Var6 Hdr:Var6editable:true maxchars:40) 15:(Typ:Var7 Hdr:Var7editable:true maxchars:40) 16:(Typ:Var8 Hdr:Var8editable:true maxchars:40) 17:(Typ:Var9 Hdr:Var9editable:true maxchars:40) 18:(Typ:Var10 Hdr:Var10editable:true maxchars:40) 2:(Typ:CallStatus Hdr:CallStatus) 3:(Typ:CallType Hdr:CallType) 4:(Typ:DNIS Hdr:DNIS) 5:(Typ:ANI Hdr:ANI) 6:(Typ:CED Hdr:CED) 7:(Typ:DialedNumber Hdr:DialedNumber) 8:(Typ:Wrapup Hdr:Wrapupeditable:true maxchars:39) 9:(Typ:Var1 Hdr:Var1editable:true maxchars:40)))) Login:(ConnProfs:(UCCE:(PrphID:5000 CtiOsA:elmprgrb CtiOsB:192.168.200.133 PortA:42028 PortB:42028 HB:5 MaxHBs:3 AutoLogin:1 WarnIfAlrdyLogdIn:0 ShowFldBitMsk:35 RejIfAlrdyLogdIn:0 IPCCSMEnbl:1 TOS:0 SMSVC:(HBIntv:5000 TOS:0HeartbeatRetries:5 ListenPort:42228)SwitchCapabilityBitMask:2134842367 WarnIfSilentMonitored:0)))IPCCSilentMonitor:(Settings:(HBIntv:5 MediaTermPort:4000 TOS:0 MonIPPort:39200 HBTmout:15CCMBasedSilentMonitor:0)) SoundPreferences:(DTMF:(Mute:0) DialTone:(Mute:0) OrgTone:(Mute:1) RngInTone:(Mute:1) All:(Mute:0)) Version:()) CILConnID:2678)
    01/06/14 16:56:56.490   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnGlobalSettingsDownloadConf()
    01/06/14 16:56:56.490   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::DeskSetting(ScreenPreferences) (MainScreen:(AgentStatisticsIntervalSec:15 BringToFrontOnCall:1 FlashOnCall:0 RecordingEnabled:0) TeamRealTime:(ColumnAutoResize:0))
    01/06/14 16:56:56.490   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::DeskSetting(Grid) (SGStats:(Col:(1:(Typ:SkillGroupNumber Hdr:SkillGroupNumber) 10:(Typ:AgentsTalkingOther Hdr:AgentsTalkingOther) 11:(Typ:AgentsHold Hdr:AgentsHold) 12:(Typ:AgentsReserved Hdr:AgentsReserved) 13:(Typ:AgentsBusyOther Hdr:AgentsBusyOther) 14:(Typ:AgentsWorkNotReady Hdr:AgentsWorkNotReady) 15:(Typ:AgentsWorkReady Hdr:AgentsWorkReady) 16:(Typ:HandledCallsToday Hdr:HandledCallsToday) 17:(Typ:HandledCallsTalkTimeToday Hdr:HandledCallsTalkTimeToday) 2:(Typ:SkillGroupName Hdr:SkillGroupName) 3:(Typ:RouterCallsQNow Hdr:RouterCallsQNow) 4:(Typ:LongestRouterCallQNow Hdr:LongestRouterCallQNow) 5:(Typ:AgentsLoggedOn Hdr:AgentsLoggedOn) 6:(Typ:AgentsNotReady Hdr:AgentsNotReady) 7:(Typ:AgentsReady Hdr:AgentsReady) 8:(Typ:AgentsTalkingIn Hdr:AgentsTalkingIn) 9:(Typ:AgentsTalkingOut Hdr:AgentsTalkingOut))) AGStats:(Col:(1:(Typ:CallsHandledToday Hdr:CallsHandledToday) 2:(Typ:HandledCallsTimeToday Hdr:HandledCallsTimeToday) 3:(Typ:TimeTalkingToday Hdr:TimeTalkingToday) 4:(Typ:TimeHoldingToday Hdr:TimeHoldingToday) 5:(Typ:TimeReadyToday Hdr:TimeReadyToday) 6:(Typ:TimeNotReadyToday Hdr:TimeNotReadyToday)))CallAppearance:(Col:(1:(Typ:CallID Hdr:CallID) 10:(Typ:Var2 Hdr:Var2editable:true maxchars:40) 11:(Typ:Var3 Hdr:Var3editable:true maxchars:40) 12:(Typ:Var4 Hdr:Var4editable:true maxchars:40) 13:(Typ:Var5 Hdr:Var5editable:true maxchars:40) 14:(Typ:Var6 Hdr:Var6editable:true maxchars:40) 15:(Typ:Var7 Hdr:Var7editable:true maxchars:40) 16:(Typ:Var8 Hdr:Var8editable:true maxchars:40) 17:(Typ:Var9 Hdr:Var9editable:true maxchars:40) 18:(Typ:Var10 Hdr:Var10editable:true maxchars:40) 2:(Typ:CallStatus Hdr:CallStatus) 3:(Typ:CallType Hdr:CallType) 4:(Typ:DNIS Hdr:DNIS) 5:(Typ:ANI Hdr:ANI) 6:(Typ:CED Hdr:CED) 7:(Typ:DialedNumber Hdr:DialedNumber) 8:(Typ:Wrapup Hdr:Wrapupeditable:true maxchars:39) 9:(Typ:Var1 Hdr:Var1editable:true maxchars:40))))
    01/06/14 16:56:56.490   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::DeskSetting(Login) (ConnProfs:(UCCE:(PrphID:5000 CtiOsA:elmprgrb CtiOsB:192.168.200.133 PortA:42028 PortB:42028 HB:5 MaxHBs:3 AutoLogin:1 WarnIfAlrdyLogdIn:0 ShowFldBitMsk:35 RejIfAlrdyLogdIn:0 IPCCSMEnbl:1 TOS:0 SMSVC:(HBIntv:5000 TOS:0HeartbeatRetries:5 ListenPort:42228)SwitchCapabilityBitMask:2134842367 WarnIfSilentMonitored:0)))
    01/06/14 16:56:56.490   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::DeskSetting(IPCCSilentMonitor) (Settings:(HBIntv:5 MediaTermPort:4000 TOS:0 MonIPPort:39200 HBTmout:15CCMBasedSilentMonitor:0))
    01/06/14 16:56:56.490   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::DeskSetting(SoundPreferences) (DTMF:(Mute:0) DialTone:(Mute:0) OrgTone:(Mute:1) RngInTone:(Mute:1) All:(Mute:0))
    01/06/14 16:56:56.490   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::DeskSetting(Version) ()
    01/06/14 16:56:56.537   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent( eOnConnectionClosed ), EnablementMask = ffffffff
    01/06/14 16:56:56.537   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent, (MsgID:eOnConnectionClosed)
    01/06/14 16:56:56.537   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnConnectionClosed()
    01/06/14 16:57:02.625  CTIOSTrace - CConnectionMonitor::AddClient(CTIOSSoftphone.exe_192_972).
    01/06/14 16:57:02.625  CTIOSTrace - CConnectionMonitor::MonitorThread, Waiting for list to be modified
    01/06/14 16:57:02.625  CTIOSTrace - CConnectionMonitor::AddClient, Adding Connection 2, (CTIOSSoftphone.exe_192_972)
    01/06/14 16:57:02.625  CTIOSTrace - CConnectionMonitor::MonitorThread, Waiting on 3 Connections.
    01/06/14 16:57:02.625  ********* Started logging facility for CTIOSSoftphone.exe_192_972 *********
    01/06/14 16:57:02.625   192  CTIOSSoftphone  Thd(1548)  LogWrapper::Start, ServerMonitorThread started successfully.
    01/06/14 16:57:02.625   192  CTIOSSoftphone  Thd(1548)  LogWrapper::Start, Debug Output is OFF.
    01/06/14 16:57:02.625   192  CTIOSSoftphone  Thd(1548)  LogWrapper::Start, Screen Output is ON.
    01/06/14 16:57:02.625   192  CTIOSSoftphone  Thd(1548)  LogWrapper::Start, WaitThread started successfully.
    01/06/14 16:57:02.625   192  CTIOSSoftphone  Thd(1548)  LogWrapper::Start, WaitCurUserThread started successfully.
    01/06/14 16:57:11.275   192  CTIOSSoftphone  Thd(1548)  CSSLClient(0554D6F0)::SaveClientCacheSession(), SSL object is NULL
    01/06/14 16:57:11.275   192  CTIOSSoftphone  Thd(1548)  ** Attempting to connect to server [192.168.200.133 (192.168.200.133) port:42028] **
    01/06/14 16:57:12.305   192  CTIOSSoftphone  Thd(1548)  CNetPort(05579D70)::Open, WARNING,, Connection to Host[], Target machine refused connection. (WSAECONNREFUSED), Error Number(10061).
    01/06/14 16:57:12.305   192  CTIOSSoftphone  Thd(1548)  ** Attempting to connect to server [192.168.200.133 (192.168.200.133) port:42028] **
    01/06/14 16:57:13.320   192  CTIOSSoftphone  Thd(1548)  CNetPort(05579D70)::Open, WARNING,, Connection to Host[], Target machine refused connection. (WSAECONNREFUSED), Error Number(10061).
    01/06/14 16:57:13.320   192  CTIOSSoftphone  Thd(1548)  CCilConnection(05579BD8)::OpenConnection, FAILED
    01/06/14 16:57:13.320   192  CTIOSSoftphone  Thd(1548)  Connection disconnected, host [192.168.200.133].
    01/06/14 16:57:13.320   192  CTIOSSoftphone  Thd(1548)  CCtiOsObject(05522158)::ReportError( Code(-1) )
    01/06/14 16:57:13.320   192  CTIOSSoftphone  Thd(1548)  CComSession::Connect. Failed to invoke Connect method...
    01/06/14 16:57:13.320   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent( eOnConnectionFailure ), EnablementMask = ffffffff
    01/06/14 16:57:13.320   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent, (MsgID:eOnConnectionFailure EvtTime:19033320 RsnCode:3 FailedSvr:192.168.200.133)
    01/06/14 16:57:13.320   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnConnectionFailure()
    01/06/14 16:57:13.320   192  CTIOSSoftphone  Thd( 740)     EventTime --------[19033320]
    01/06/14 16:57:13.320   192  CTIOSSoftphone  Thd( 740)     FailedServer -----[192.168.200.133]
    01/06/14 16:57:13.320   192  CTIOSSoftphone  Thd( 740)     ReasonCode -------[3]
    01/06/14 16:57:13.320   192  CTIOSSoftphone  Thd( 740)  NotifyConnectionIsLost:: Adding system event eSysCTIOSServerOffline
    01/06/14 16:57:13.320   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnCtiOsFailure, FailureCode(10).
    01/06/14 16:57:13.320   192  CTIOSSoftphone  Thd( 740)      ErrorMessge : CTI OS Server Offline
    01/06/14 16:57:13.320   192  CTIOSSoftphone  Thd( 740)  Server Connection Status : CTI OS Server Offline
    01/06/14 16:57:13.320   192  CTIOSSoftphone  Thd(1548)  CComSession::GetCurrentAgent. Invalid Agent pointer...
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    01/06/14 16:57:13.320   192  CTIOSSoftphone  Thd( 740)  [] EnableSkillGroupStatistics:  No ConnectionProfile Main Contact Center in session properties
    01/06/14 16:57:13.320   192  CTIOSSoftphone  Thd( 740)  Attempting to resolve hostname [elmprgrb] to IP address (gethostbyname).
    01/06/14 16:57:13.335   192  CTIOSSoftphone  Thd( 740)  ** Attempting to connect to server [elmprgrb (192.168.200.134) port:42028] **
    01/06/14 16:57:13.335   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent( eOnConnection ), EnablementMask = ffffffff
    01/06/14 16:57:13.335   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent, (MsgID:eOnConnection EvtTime:19033335 CurSvr:elmprgrb CurPort:42028 SecConn:0)
    01/06/14 16:57:13.335   192  CTIOSSoftphone  Thd( 740)  NotifyConnectionRestored:: Adding system event eSysCTIOSServerOnline
    01/06/14 16:57:13.335   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnCtiOsFailure, FailureCode(10).
    01/06/14 16:57:13.335   192  CTIOSSoftphone  Thd( 740)      ErrorMessge : CTIOS Server Online
    01/06/14 16:57:13.335   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::TriggerAutoLogin, AutoLogin is Disabled.
    01/06/14 16:57:13.335   192  CTIOSSoftphone  Thd( 740)  Server Connection Status : CTIOS Server Online
    01/06/14 16:57:13.335   192  CTIOSSoftphone  Thd(1548)  CComSession::GetCurrentAgent. Invalid Agent pointer...
    01/06/14 16:57:13.335   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession(05522158)::OnConnection-ERROR Null agent pointer
    01/06/14 16:57:13.335   192  CTIOSSoftphone  Thd(1548)  CCtiOsSession::MakeRequest(eIdentifyClientRequest)
    01/06/14 16:57:13.335   192  CTIOSSoftphone  Thd(1548)  CCtiOsSession::MakeRequest: (ClntPwd:(null) CILClntID:WHD15-192-740 CTIOSClntVer:8.5.1)
    01/06/14 16:57:13.335   192  CTIOSSoftphone  Thd(1548)  CCtiOsSession::MakeRequest(eSetSessionModeRequest)
    01/06/14 16:57:13.335   192  CTIOSSoftphone  Thd(1548)  CCtiOsSession::MakeRequest: (PrphID:5000 PrphTyp:0 AGState:eUnknown AvailTimeTdy:0 LogdOnTimeTdy:0 NotRdyTimeTdy:0 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:0 LogdOnTimeSess:0 NotRdyTimeSess:0 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 MRDID:0 ICMAGID:0 AGMode:2 MaxTaskLim:0 NumTasks:0 AGExt:(null) AGID:7481 AGInstr:7481 SGs:() UniqObjID:(null) IntCallsRcvdTdy:0 IntCallsRcvdTimeTdy:0 IntCallsRcvdSess:0 ClntAGTempID:agent.1389016622 ClassId:1 IsSupv:0 LstErr:(1548:1) ConnMode:1 AutoLogin:1 SavAGState:9 WaitforRecvry:0 SavLoginInfo:() CurProf:UCCE LoginTime:0 IsAGTeamMbr:0 AGAvailStatus:-1 ICMAvailTimeSess:0 RoutblTimeTdy:0 ICMAvailTimeTdy:0 RoutblTimeSess:0 LoginNam:(null) AGCallMode:0 SMTgtAGUID:(null) SMCallUID:(null) SavAGGreetState:2)
    01/06/14 16:57:23.358   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent( eOnMissingHeartbeat ), EnablementMask = ffffffff
    01/06/14 16:57:23.358   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent, (MsgID:eOnMissingHeartbeat EvtTime:19043358 HBIntv:5000 MissedHBs:1)
    01/06/14 16:57:23.358   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnMissingHeartbeat()
    01/06/14 16:57:23.358   192  CTIOSSoftphone  Thd( 740)     EventTime ---------[19043358]
    01/06/14 16:57:23.358   192  CTIOSSoftphone  Thd( 740)     MissedHeartbeats --[1]
    01/06/14 16:57:23.358   192  CTIOSSoftphone  Thd( 740)     HeartbeatInterval -[5000]
    01/06/14 16:57:28.370   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent( eOnMissingHeartbeat ), EnablementMask = ffffffff
    01/06/14 16:57:28.370   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent, (MsgID:eOnMissingHeartbeat EvtTime:19048370 HBIntv:5000 MissedHBs:2)
    01/06/14 16:57:28.370   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnMissingHeartbeat()
    01/06/14 16:57:28.370   192  CTIOSSoftphone  Thd( 740)     EventTime ---------[19048370]
    01/06/14 16:57:28.370   192  CTIOSSoftphone  Thd( 740)     MissedHeartbeats --[2]
    01/06/14 16:57:28.370   192  CTIOSSoftphone  Thd( 740)     HeartbeatInterval -[5000]
    01/06/14 16:57:33.382   192  CTIOSSoftphone  Thd(3880)  CCilConnection(05579BD8)::WatchdogThread, FAILED all heartbeat retry attempts, closing connection
    01/06/14 16:57:33.382   192  CTIOSSoftphone  Thd(3880)  CCilConnection(05579BD8)::WatchdogThread, Calling OnLinkFailed( Reason 1 (eMissedHeartbeats) ) callback
    01/06/14 16:57:33.382   192  CTIOSSoftphone  Thd(3880)  Connection disconnected, host [elmprgrb].
    01/06/14 16:57:33.382   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent( eOnConnectionFailure ), EnablementMask = ffffffff
    01/06/14 16:57:33.382   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent, (MsgID:eOnConnectionFailure EvtTime:19053382 RsnCode:1 FailedSvr:elmprgrb)
    01/06/14 16:57:33.382   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnConnectionFailure()
    01/06/14 16:57:33.382   192  CTIOSSoftphone  Thd( 740)     EventTime --------[19053382]
    01/06/14 16:57:33.382   192  CTIOSSoftphone  Thd( 740)     FailedServer -----[elmprgrb]
    01/06/14 16:57:33.382   192  CTIOSSoftphone  Thd( 740)     ReasonCode -------[1]
    01/06/14 16:57:33.382   192  CTIOSSoftphone  Thd( 740)  NotifyConnectionIsLost:: Adding system event eSysCTIOSServerOffline
    01/06/14 16:57:33.382   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnCtiOsFailure, FailureCode(10).
    01/06/14 16:57:33.382   192  CTIOSSoftphone  Thd( 740)      ErrorMessge : CTI OS Server Offline
    01/06/14 16:57:33.382   192  CTIOSSoftphone  Thd( 740)  Server Connection Status : CTI OS Server Offline
    01/06/14 16:57:33.382   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::FailOverConnect, Client connecting to [192.168.200.133], port [42028]
    01/06/14 16:57:33.382   192  CTIOSSoftphone  Thd( 740)  ** Attempting to connect to server [192.168.200.133 (192.168.200.133) port:42028] **
    01/06/14 16:57:34.412   192  CTIOSSoftphone  Thd( 740)  CNetPort(0557B3F0)::Open, WARNING,, Connection to Host[], Target machine refused connection. (WSAECONNREFUSED), Error Number(10061).
    01/06/14 16:57:34.412   192  CTIOSSoftphone  Thd( 740)  ** Attempting to connect to server [192.168.200.133 (192.168.200.133) port:42028] **
    01/06/14 16:57:35.427   192  CTIOSSoftphone  Thd( 740)  CNetPort(0557B3F0)::Open, WARNING,, Connection to Host[], Target machine refused connection. (WSAECONNREFUSED), Error Number(10061).
    01/06/14 16:57:35.427   192  CTIOSSoftphone  Thd( 740)  CCilConnection(00D93288)::OpenConnection, FAILED
    01/06/14 16:57:35.427   192  CTIOSSoftphone  Thd( 740)  Connection disconnected, host [192.168.200.133].
    01/06/14 16:57:35.427   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent( eOnConnectionFailure ), EnablementMask = ffffffff
    01/06/14 16:57:35.427   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent, (MsgID:eOnConnectionFailure EvtTime:19055427 RsnCode:3 FailedSvr:192.168.200.133)
    01/06/14 16:57:35.427   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnConnectionFailure()
    01/06/14 16:57:35.427   192  CTIOSSoftphone  Thd( 740)     EventTime --------[19055427]
    01/06/14 16:57:35.427   192  CTIOSSoftphone  Thd( 740)     FailedServer -----[192.168.200.133]
    01/06/14 16:57:35.427   192  CTIOSSoftphone  Thd( 740)     ReasonCode -------[3]
    01/06/14 16:57:35.427   192  CTIOSSoftphone  Thd( 740)  NotifyConnectionIsLost:: Adding system event eSysCTIOSServerOffline
    01/06/14 16:57:35.427   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnCtiOsFailure, FailureCode(10).
    01/06/14 16:57:35.427   192  CTIOSSoftphone  Thd( 740)      ErrorMessge : CTI OS Server Offline
    01/06/14 16:57:35.427   192  CTIOSSoftphone  Thd( 740)  Server Connection Status : CTI OS Server Offline
    01/06/14 16:57:35.427   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::FailOverConnect, Client connecting to [elmprgrb], port [42028]
    01/06/14 16:57:35.427   192  CTIOSSoftphone  Thd( 740)  Attempting to resolve hostname [elmprgrb] to IP address (gethostbyname).
    01/06/14 16:57:35.427   192  CTIOSSoftphone  Thd( 740)  ** Attempting to connect to server [elmprgrb (192.168.200.134) port:42028] **
    01/06/14 16:57:35.442   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent( eOnConnection ), EnablementMask = ffffffff
    01/06/14 16:57:35.442   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent, (MsgID:eOnConnection EvtTime:19055442 CurSvr:elmprgrb CurPort:42028 SecConn:0)
    01/06/14 16:57:35.442   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::MakeRequest(eIdentifyClientRequest)
    01/06/14 16:57:35.442   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::MakeRequest: (ClntPwd:(null) CILClntID:WHD15-192-740 CTIOSClntVer:8.5.1)
    01/06/14 16:57:35.442   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::MakeRequest(eSetSessionModeRequest)
    01/06/14 16:57:35.442   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::MakeRequest: (PrphID:5000 PrphTyp:0 AGState:eUnknown AvailTimeTdy:0 LogdOnTimeTdy:0 NotRdyTimeTdy:0 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:0 LogdOnTimeSess:0 NotRdyTimeSess:0 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 MRDID:0 ICMAGID:0 AGMode:2 MaxTaskLim:0 NumTasks:0 AGExt:(null) AGID:7481 AGInstr:7481 SGs:() UniqObjID:(null) IntCallsRcvdTdy:0 IntCallsRcvdTimeTdy:0 IntCallsRcvdSess:0 ClntAGTempID:agent.1389016622 ClassId:1 IsSupv:0 LstErr:(1548:1) ConnMode:1 AutoLogin:1 SavAGState:9 WaitforRecvry:0 SavLoginInfo:() CurProf:UCCE LoginTime:0 IsAGTeamMbr:0 AGAvailStatus:-1 ICMAvailTimeSess:0 RoutblTimeTdy:0 ICMAvailTimeTdy:0 RoutblTimeSess:0 LoginNam:(null) AGCallMode:0 SMTgtAGUID:(null) SMCallUID:(null) SavAGGreetState:2)
    01/06/14 16:57:35.442   192  CTIOSSoftphone  Thd( 740)  NotifyConnectionRestored:: Adding system event eSysCTIOSServerOnline
    01/06/14 16:57:35.442   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnCtiOsFailure, FailureCode(10).
    01/06/14 16:57:35.442   192  CTIOSSoftphone  Thd( 740)      ErrorMessge : CTIOS Server Online
    01/06/14 16:57:35.442   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::TriggerAutoLogin, AutoLogin is Enabled.
    01/06/14 16:57:35.442   192  CTIOSSoftphone  Thd( 740)  Server Connection Status : CTIOS Server Online
    01/06/14 16:57:45.468   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent( eOnMissingHeartbeat ), EnablementMask = ffffffff
    01/06/14 16:57:45.468   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent, (MsgID:eOnMissingHeartbeat EvtTime:19065468 HBIntv:5000 MissedHBs:1)
    01/06/14 16:57:45.468   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnMissingHeartbeat()
    01/06/14 16:57:45.468   192  CTIOSSoftphone  Thd( 740)     EventTime ---------[19065468]
    01/06/14 16:57:45.468   192  CTIOSSoftphone  Thd( 740)     MissedHeartbeats --[1]
    01/06/14 16:57:45.468   192  CTIOSSoftphone  Thd( 740)     HeartbeatInterval -[5000]
    01/06/14 16:57:50.479   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent( eOnMissingHeartbeat ), EnablementMask = ffffffff
    01/06/14 16:57:50.479   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent, (MsgID:eOnMissingHeartbeat EvtTime:19070479 HBIntv:5000 MissedHBs:2)
    01/06/14 16:57:50.479   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnMissingHeartbeat()
    01/06/14 16:57:50.479   192  CTIOSSoftphone  Thd( 740)     EventTime ---------[19070479]
    01/06/14 16:57:50.479   192  CTIOSSoftphone  Thd( 740)     MissedHeartbeats --[2]
    01/06/14 16:57:50.479   192  CTIOSSoftphone  Thd( 740)     HeartbeatInterval -[5000]
    01/06/14 16:57:55.491   192  CTIOSSoftphone  Thd(3496)  CCilConnection(00D93288)::WatchdogThread, FAILED all heartbeat retry attempts, closing connection
    01/06/14 16:57:55.491   192  CTIOSSoftphone  Thd(3496)  CCilConnection(00D93288)::WatchdogThread, Calling OnLinkFailed( Reason 1 (eMissedHeartbeats) ) callback
    01/06/14 16:57:55.491   192  CTIOSSoftphone  Thd(3496)  Connection disconnected, host [elmprgrb].
    01/06/14 16:57:55.491   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent( eOnConnectionFailure ), EnablementMask = ffffffff
    01/06/14 16:57:55.491   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent, (MsgID:eOnConnectionFailure EvtTime:19075491 RsnCode:1 FailedSvr:elmprgrb)
    01/06/14 16:57:55.491   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnConnectionFailure()
    01/06/14 16:57:55.491   192  CTIOSSoftphone  Thd( 740)     EventTime --------[19075491]
    01/06/14 16:57:55.491   192  CTIOSSoftphone  Thd( 740)     FailedServer -----[elmprgrb]
    01/06/14 16:57:55.491   192  CTIOSSoftphone  Thd( 740)     ReasonCode -------[1]
    01/06/14 16:57:55.491   192  CTIOSSoftphone  Thd( 740)  NotifyConnectionIsLost:: Adding system event eSysCTIOSServerOffline
    01/06/14 16:57:55.491   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnCtiOsFailure, FailureCode(10).
    01/06/14 16:57:55.491   192  CTIOSSoftphone  Thd( 740)      ErrorMessge : CTI OS Server Offline
    01/06/14 16:57:55.491   192  CTIOSSoftphone  Thd( 740)  Server Connection Status : CTI OS Server Offline
    01/06/14 16:57:55.491   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::FailOverConnect, Client connecting to [192.168.200.133], port [42028]
    01/06/14 16:57:55.491   192  CTIOSSoftphone  Thd( 740)  ** Attempting to connect to server [192.168.200.133 (192.168.200.133) port:42028] **
    01/06/14 16:57:56.521   192  CTIOSSoftphone  Thd( 740)  CNetPort(0557B3F0)::Open, WARNING,, Connection to Host[], Target machine refused connection. (WSAECONNREFUSED), Error Number(10061).
    01/06/14 16:57:56.521   192  CTIOSSoftphone  Thd( 740)  ** Attempting to connect to server [192.168.200.133 (192.168.200.133) port:42028] **
    01/06/14 16:57:57.520   192  CTIOSSoftphone  Thd( 740)  CNetPort(0557B3F0)::Open, WARNING,, Connection to Host[], Target machine refused connection. (WSAECONNREFUSED), Error Number(10061).
    01/06/14 16:57:57.520   192  CTIOSSoftphone  Thd( 740)  CCilConnection(00D93288)::OpenConnection, FAILED
    01/06/14 16:57:57.520   192  CTIOSSoftphone  Thd( 740)  Connection disconnected, host [192.168.200.133].
    01/06/14 16:57:57.520   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent( eOnConnectionFailure ), EnablementMask = ffffffff
    01/06/14 16:57:57.520   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent, (MsgID:eOnConnectionFailure EvtTime:19077520 RsnCode:3 FailedSvr:192.168.200.133)
    01/06/14 16:57:57.520   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnConnectionFailure()
    01/06/14 16:57:57.520   192  CTIOSSoftphone  Thd( 740)     EventTime --------[19077520]
    01/06/14 16:57:57.520   192  CTIOSSoftphone  Thd( 740)     FailedServer -----[192.168.200.133]
    01/06/14 16:57:57.520   192  CTIOSSoftphone  Thd( 740)     ReasonCode -------[3]
    01/06/14 16:57:57.520   192  CTIOSSoftphone  Thd( 740)  NotifyConnectionIsLost:: Adding system event eSysCTIOSServerOffline
    01/06/14 16:57:57.520   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnCtiOsFailure, FailureCode(10).
    01/06/14 16:57:57.520   192  CTIOSSoftphone  Thd( 740)      ErrorMessge : CTI OS Server Offline
    01/06/14 16:57:57.520   192  CTIOSSoftphone  Thd( 740)  Server Connection Status : CTI OS Server Offline
    01/06/14 16:57:57.520   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::FailOverConnect, Client connecting to [elmprgrb], port [42028]
    01/06/14 16:57:57.520   192  CTIOSSoftphone  Thd( 740)  Attempting to resolve hostname [elmprgrb] to IP address (gethostbyname).
    01/06/14 16:57:57.520   192  CTIOSSoftphone  Thd( 740)  ** Attempting to connect to server [elmprgrb (192.168.200.134) port:42028] **
    01/06/14 16:57:57.520   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::FailOverConnect, WARNING Max number of connect retries exhausted.
    01/06/14 16:57:57.520   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent( eOnConnection ), EnablementMask = ffffffff
    01/06/14 16:57:57.520   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent, (MsgID:eOnConnection EvtTime:19077520 CurSvr:elmprgrb CurPort:42028 SecConn:0)
    01/06/14 16:57:57.536   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::MakeRequest(eIdentifyClientRequest)
    01/06/14 16:57:57.536   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::MakeRequest: (ClntPwd:(null) CILClntID:WHD15-192-740 CTIOSClntVer:8.5.1)
    01/06/14 16:57:57.536   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::MakeRequest(eSetSessionModeRequest)
    01/06/14 16:57:57.536   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::MakeRequest: (PrphID:5000 PrphTyp:0 AGState:eUnknown AvailTimeTdy:0 LogdOnTimeTdy:0 NotRdyTimeTdy:0 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:0 LogdOnTimeSess:0 NotRdyTimeSess:0 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 MRDID:0 ICMAGID:0 AGMode:2 MaxTaskLim:0 NumTasks:0 AGExt:(null) AGID:7481 AGInstr:7481 SGs:() UniqObjID:(null) IntCallsRcvdTdy:0 IntCallsRcvdTimeTdy:0 IntCallsRcvdSess:0 ClntAGTempID:agent.1389016622 ClassId:1 IsSupv:0 LstErr:(1548:1) ConnMode:1 AutoLogin:1 SavAGState:9 WaitforRecvry:0 SavLoginInfo:() CurProf:UCCE LoginTime:0 IsAGTeamMbr:0 AGAvailStatus:-1 ICMAvailTimeSess:0 RoutblTimeTdy:0 ICMAvailTimeTdy:0 RoutblTimeSess:0 LoginNam:(null) AGCallMode:0 SMTgtAGUID:(null) SMCallUID:(null) SavAGGreetState:2)
    01/06/14 16:57:57.536   192  CTIOSSoftphone  Thd( 740)  NotifyConnectionRestored:: Adding system event eSysCTIOSServerOnline
    01/06/14 16:58:07.543   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent( eOnMissingHeartbeat ), EnablementMask = ffffffff
    01/06/14 16:58:07.543   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent, (MsgID:eOnMissingHeartbeat EvtTime:19087543 HBIntv:5000 MissedHBs:1)
    01/06/14 16:58:07.543   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnMissingHeartbeat()
    01/06/14 16:58:07.543   192  CTIOSSoftphone  Thd( 740)     EventTime ---------[19087543]
    01/06/14 16:58:07.543   192  CTIOSSoftphone  Thd( 740)     MissedHeartbeats --[1]
    01/06/14 16:58:07.543   192  CTIOSSoftphone  Thd( 740)     HeartbeatInterval -[5000]
    01/06/14 16:58:12.555   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent( eOnMissingHeartbeat ), EnablementMask = ffffffff
    01/06/14 16:58:12.555   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent, (MsgID:eOnMissingHeartbeat EvtTime:19092555 HBIntv:5000 MissedHBs:2)
    01/06/14 16:58:12.555   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnMissingHeartbeat()
    01/06/14 16:58:12.555   192  CTIOSSoftphone  Thd( 740)     EventTime ---------[19092555]
    01/06/14 16:58:12.555   192  CTIOSSoftphone  Thd( 740)     MissedHeartbeats --[2]
    01/06/14 16:58:12.555   192  CTIOSSoftphone  Thd( 740)     HeartbeatInterval -[5000]
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    01/06/14 16:58:17.566   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnConnectionFailure()
    01/06/14 16:58:17.566   192  CTIOSSoftphone  Thd( 740)     EventTime --------[19097566]
    01/06/14 16:58:17.566   192  CTIOSSoftphone  Thd( 740)     FailedServer -----[elmprgrb]
    01/06/14 16:58:17.566   192  CTIOSSoftphone  Thd( 740)     ReasonCode -------[1]
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    01/06/14 16:58:18.581   192  CTIOSSoftphone  Thd( 740)  ** Attempting to connect to server [192.168.200.133 (192.168.200.133) port:42028] **
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    01/06/14 16:58:19.580   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnConnectionFailure()
    01/06/14 16:58:19.580   192  CTIOSSoftphone  Thd( 740)     EventTime --------[19099580]
    01/06/14 16:58:19.580   192  CTIOSSoftphone  Thd( 740)     FailedServer -----[192.168.200.133]
    01/06/14 16:58:19.580   192  CTIOSSoftphone  Thd( 740)     ReasonCode -------[3]
    01/06/14 16:58:19.580   192  CTIOSSoftphone  Thd( 740)  NotifyConnectionIsLost:: Adding system event eSysCTIOSServerOffline
    01/06/14 16:58:19.580   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnCtiOsFailure, FailureCode(10).
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    01/06/14 16:58:19.580   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent( eOnConnection ), EnablementMask = ffffffff
    01/06/14 16:58:19.580   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnEvent, (MsgID:eOnConnection EvtTime:19099580 CurSvr:elmprgrb CurPort:42028 SecConn:0)
    01/06/14 16:58:19.580   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::MakeRequest(eIdentifyClientRequest)
    01/06/14 16:58:19.580   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::MakeRequest: (ClntPwd:(null) CILClntID:WHD15-192-740 CTIOSClntVer:8.5.1)
    01/06/14 16:58:19.580   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::MakeRequest(eSetSessionModeRequest)
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    01/06/14 16:58:19.596   192  CTIOSSoftphone  Thd( 740)  NotifyConnectionRestored:: Adding system event eSysCTIOSServerOnline
    01/06/14 16:58:19.596   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::OnCtiOsFailure, FailureCode(10).
    01/06/14 16:58:19.596   192  CTIOSSoftphone  Thd( 740)      ErrorMessge : CTIOS Server Online
    01/06/14 16:58:19.596   192  CTIOSSoftphone  Thd( 740)  CCtiOsSession::TriggerAutoLogin, AutoLogin is Enabled.
    01/06/14 16:58:19.596   192  CTIOSSoftphone  Thd( 740)  Server Connection Status : CTIOS Server Online
    01/06/14 16:58:20.954  CTIOSTrace - CConnectionMonitor::MonitorThread, Connection (CTIOSSoftphone.exe_192_972) Abandoned
    01/06/14 16:58:20.954  CTIOSTrace - CConnectionMonitor::RemoveClient, Removing Connection (CTIOSSoftphone.exe_192_972)
    01/06/14 16:58:20.954  CTIOSTrace - CConnectionMonitor::MonitorThread, Waiting on 2 Connections.
    01/06/14 16:58:20.954  CTIOSTrace - CConnectionMonitor::MonitorThread, Connection (CTIOSSoftphone.exe_192_3336) Abandoned
    01/06/14 16:58:20.954  CTIOSTrace - CConnectionMonitor::RemoveClient, Removing Connection (CTIOSSoftphone.exe_192_3336)
    01/06/14 16:58:20.954  CTIOSTrace - CConnectionMonitor::MonitorThread, Waiting on 1 Connections.
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    01/06/14 16:58:20.954  CTIOSTrace - CConnectionMonitor::MonitorThread, Posting Quit Message
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    Thanks

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    news:[email protected]..
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    Edited by: user12145614 on Dec 5, 2010 11:02 AM

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