CTIOS: Supervisor after first intercept, cannot perform any other supervisor actions

We are working on a custom CTIOS agent desktop and are experiencing an issue, and we were wondering if anyone else has seen the same problem and knows a work-around.
A supervisor barges in on a call for one of the agents in her team and then leaves the barge-in. For as long as that supervisor is logged in, they cannot silent monitor, barge in, or intercept calls.
We have tested this both with our custom code, but also with the out of the box version of CTIOS.

Did you ever find a resolution to this? We may be experiencing the same problem. Also, what version of CTIOS are/were you running?

Similar Messages

I have a problem when updated the new release of iphoto version(11 jun 2012). After that I cannot open any photo libraries and program is error.

I have a problem when updated the new release of iphoto version(11 jun 2012). After that I cannot open any photo libraries and program is error. I must to force quit iphoto window. There are any fixed bug update.

If you have no photos:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library' and start.
Regards
TD

I recently downloaded Supernatural season seven, and cannot download it onto my iPod, qnd cannot find any other way to watch it. We have iTunes, but on a Dell, not a Mac or PC. Any suggestions?

I recently downloaded Supernatural season seven, and cannot download it onto my 4th generation iPod touch, and cannot find any other way to watch it. I have iTunes on Window XP, but not a Mac or PC. The show will come up, but not completely load. Any suggestions?

1. No.
2. Click here and follow the instructions.
(100305)

My iPhone 4 Bluetooth, using ios7, cannot identify any other bluetooth device (even other apple products). Says device not supported. How to solve this problem?

My iPhone 4 Bluetooth, using ios7, cannot identify any other bluetooth device (even other apple products). Says device not supported. How to solve this problem?

Supported Bluetooth Profiles
It is not supposed to detect other Apple products via Bluetooth.

Acrobat Pro is now constantly giving me the error message (program not responding) when I try and perform any kind of action.

Acrobat Pro is now constantly giving me the error message (program not responding) when I try and perform any kind of action.

Hi cruzsanta03,
Can you please let us know the following:
- Operating System;
- Complete version of Acrobat installed;
- Experiencing this issue with a particular file or all PDF files;
- Experiencing this issue while performing a particular task or with any task;
- Files are saved on the local machine or on a share drive;
- Launch Acrobat in Safe Mode and then check the issue. Hold 'Shift' key and launch Acrobat, and then check the issue.

TS3212 I purchased this computer today Windows 7; I have gone to the 64-bit download but at the end of the download I receive an error message saying the error occured during installation. Cannot download, any other way?

I purchased this computer today Windows 7; I have gone to the 64-bit download but at the end of the download I receive an error message saying the error occured during installation. Cannot download, any other way?

What does the error message say? (Precise text, please.)

I'm able to login apple store ,and I want to buy a software in apple store, it requires me to answer security questions but I forgot that, after sevaral attmpts ,it was locked,it tells me that I must try after 8 hours.Is there any other option to solve?

I'm able to login apple store ,and I want to buy a software in apple store, it requires me to answer security questions but I forgot that, after sevaral attampts ,it was locked,it tells me that I must try after 8 hours.Is there any other option to solve?

http://www.apple.com/support/appleid/security/

HT203322 Still having issues with installing Yosemite after deleting "Backups.backupdb" on the internal hard drive. I have restarted multiple times and cannot find any other back up files, yet I still receive the same error message during installation.

I am using a 2011 iMac on 10.6.8. I recently downloaded the Yosemite upgrade and during the installation process ran into the "this disk is used for time machine backups". I ejected the external drive I use for time machine backups and turned off time machine in the application. I then followed the instructions of the help article (OS X: Cannot install on a volume used by Time Machine for backups - Apple Support) by moving the folder "Backups.backupdb" that I was able to find on my internal hard drive to the trash. I have restarted several times after completing this process. I am still running into the same error during the installation process. I have searched the hard drive for any other backups and I cannot find any. I searched the hard drive using the command cmd-shift-g and searched for “backups.backupdb” and was unable to find any folders or files. Any other suggestions?

I have resolved the problem - I did not actually delete the "backups.backupdb" folder, I only deleted the contents of the folder. I must have only searched on the user account for the folder after I thought I had deleted it. Thank you for the assistance everyone and I apologize for the inconvenience!

I cannot perform any function such as opening emails in my hotmail

I'm able to sign in, although my sign in screen looks totally different now. I am unable to perform any function once I've signed in.

* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]

After Installation Thunderbird cannot create any e-mailaccount in Windows 8.1

Dear friends,
I have installed Thunderbird on my recently installed Win 8.1 system. TB installes, opens, but then I cannot create anything else but a Newsgroupaccount. The wizard for creating a new, or importing existing e-mailaccounts does not appear at all. The column for Accounts, the list with the Messages shows up, but remains completely blanc not showing anything at all but a Grey field. I've tried copying my Profile folder from my 'old' Linux machine, and the addressbook has been copied allright. But I cannot write any message, as no single e-mailaccount has been created, cannot be created, no matter how i approach this menu.
I have de-installed and removed everything, also in registry, and installed again. No changes. Same problem.
is it possible that my Win 8.1 sytem might be the culprit?
Sincerely, Rudi

Perhaps I should add a screendump of what my Thunderbird 31.2.0 look like. . .

After update, I cannot launch any browsers[SOLVED]

Hello,
I've updated today my kde 4 desktop and now, I cannot launch any of my browsers.
Command line launch gives me this message:
[mak@myhost ~]$ firefox
Bus error
[mak@myhost ~]$
When I try to launch chromium, I get this message:
[mak@myhost ~]$ chromium-browser
/usr/bin/chromium-browser: line 4: 1833 Bus error ./chrome --enable-greasemonkey --enable-user-scripts "$@"
[mak@myhost ~]$
Any idea fixing this error?
Oh, and one more thing, when I try to restart the system hangs. I had to use the reset button.
Proc: 2.6 gig
Desktop kde 4.3 64bit
Mem: 6 gig
Video: radeon hd 3600
Motherbord: asus
Kernel: 2.6.31-ARCH
On a separate partition, I also run the exact same system but with xfce. The update doesn't seem to be effected the that desktop.
Thanks,
jmak
Last edited by jmak (2009-10-21 16:23:13)

This is what I got.
[mak@myhost ~]$ ls /var/run/dbus*
/var/run/dbus.pid
/var/run/dbus:
system_bus_socket
[mak@myhost ~]$ ps ax | grep dbus
1321 ? Ss 0:00 /usr/bin/dbus-daemon --system
1531 ? S 0:00 dbus-launch --autolaunch 3a1f94d4be759c3a515467be4ab68be9 --binary-syntax --close-stderr
1532 ? Ss 0:00 /usr/bin/dbus-daemon --fork --print-pid 5 --print-address 7 --session
1647 ? S 0:00 dbus-launch --sh-syntax --exit-with-session
1648 ? Ss 0:00 /usr/bin/dbus-daemon --fork --print-pid 5 --print-address 7 --session
1768 pts/1 S+ 0:00 grep dbus
[mak@myhost ~]$

APEX cannot accept any other number format mask except 999G999G999G999G990?

Hi, guys:
Can anyone help me on this problem? I have a report with a column of number type, but I want to use accounting format mask such as <1234.56>, however. whenever I choose any other format model for this number column, I got the error message as "ORA-01481: invalid number format model", I can only choose Numeric format mask: 999G999G999G999G990
Anyone could give me a hint on this? I am using APEX 4.1 and Oracle 11G R2. Here is my query for report
select uh.descr, inv6.userkey, inv6.invno, inv6.amt-pa_temp.Subtotal_Payment over_short_amount
from
(select pa6.invoicekey, sum(pa6.amt) Subtotal_Payment
from payments pa6
where trunc(pa6.pmtdate)<=to_date(:P55_DP_VPF_PROD_DATE,'DD-MON-YY')
and pa6.type not in (5)
and pa6.invoicekey in (select pa5.invoicekey
from payments pa5
where trunc(pa5.pmtdate)=to_date(:P55_DP_VPF_PROD_DATE,'DD-MON-YY')
and pa5.type=2
group by pa6.invoicekey) pa_temp, invoices inv6, userhdr uh
where inv6.userkey=uh.userkey
and pa_temp.invoicekey=inv6.invoicekey
and pa_temp.Subtotal_Payment<>inv6.amt
and abs(inv6.amt-pa_temp.Subtotal_Payment)>1000
order by 1Thanks a lot!
Sam

I found the cause. Thanks!

Beta 4 ver 6 installed on Mac Snow Leopard 10.6.4 will not run, will not delete, cannot reinstall any other version of mozilla, also mozilla help is useless and too confusing, is there not just a simple email address to ask for help?

Firefox tries to run, mac says name too long. It will run only when mounted but will not run from Applications. It refuses to delete and stays in trash, must use combinations of DropNuke2 and Trash to get it to delete I think! Then when trying to put any other version of Firefox in Applications, Finder states name already exists then refuses to move the Firefox application to APplications! Never had problems with Firefox until installed the stupid beta 4 ver 6!

It turns out that there's something wrong about permissions.
Here's the fix:
(1) log in as the +root user+
(2) type +chown -R Michael:staff ~Michael+
(3) log out the +root user+
(4) log in your account
(5) done!
Hope this thread will help those who encounter the same problem as me!

TS1398 I cannot start to use my new ipad mini as it is stuck at the very first step after restoring my old backup. It says to choose a wifi, I do and then it says 'Unable to connect' There is no options for a password and I cannot access any other screen!

I have tried going past the first set up stage, still with no wifi. I have then tried restoring the ipad mini, still no wifi available. Both my ipone and Apple Mac have wifi full bars. Please help. I only picked up my new ipad today. I am thinking it may be faulty.
Lele

It may be faulty but you should try to activate it first in order to be sure.
Why don't you activate it using iTunes on the Mac and then troubleshoot the WiFi connection. Connect the Mini to the Mac with the cable and iTunes should startup and take you through activation. If you do not autosync and iTunes des not start up on it's own, then launch it yourself.

Outlook 2007 cannot perform any operations.

I am having issues in Outlook 2007.
I have tried everything but still cant receive or send messages or even see my Inbox mail.
What could be the issue.
Thanks

Hi,
If you can't send/receive emails or even see Inbox emails, this usually indicates that there is something wrong with the account settings, contact your email provider to double confirm the settings.
Since the information you provided is quite limited, it would be preferred if you could provide more details about this issue, like what type of account you are using, error messages and other symptoms that may help determine the problem.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install Configuration
Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office programs.

CTIOS: Supervisor after first intercept, cannot perform any other supervisor actions

Similar Messages

Maybe you are looking for