CTM run ends up system exception error message

Hi
After starting "planning run" from CTM profile i'm getting the error message: "Destination address and application CTM were not found in Customizing as an active entry".
There was thread already with same issue, but it was closed without proper answer.
CTM run ends up with error message
Could someone please offer any advice on what can be done here.
Thanks
Venkatesh

Hi Venkatesh,
Please check in your CTM settings if the CTM is correctly installed.
For this you can take help from Basis or got to TX-SM59 -> TCP/IP connections and there you will see your Optimizer server , test the connection once.
Let me know if this helps.
Regards,
Jatin

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