Ctrl/Alt click to activate link closes current document

We just upgraded from Framemaker 7.2 to 12, and there's a behavior I can't figure out. I have a book file with cross-references between FM documents. Before, in FM 7.2, when I used Ctrl/Alt+click to activate a cross-reference link and follow the marker to a different Frame document, it left the original document open, and also opened the document the link caused me to jump to. In FM 12, it is closing the original document every time I click on a link to follow it. Is there a preference setting or another way to stop Frame from closing the first document every time it opens the document the link is referencing?

Some of these resources might come in handy...They have illustrated workflows and embedded videos. For more assistance: [email protected] and [email protected]
1. 10-part blog series on reasons to upgrade from FM 7.x to FM 10: http://blogs.adobe.com/techcomm/2012/04/part-5-%C2%BD-reasons-to-upgrade-from-fm-7-x-to-fm -10-summary-thus-far.html
2. 8-part blog series on reasons to upgrade from FM 7.x to FM 11:
Part 1 - Part (1) Reasons to upgrade from FM 7.x to FM 11: Catalogs, UI, rich media and more « TechComm Central by Adobe
Part 2 - Part (2) Reasons to upgrade from FM 7.x to FM 11: Workspaces and a Friendlier UI « TechComm Central by Adobe
Part 3 - Part (3) Reasons to upgrade from FM 7.x to FM 11: Track changes and Import PDF comments « TechComm Central by Adobe
Part 4 - Part (4) Reasons to upgrade from FM 7.x to FM 11: Catalogs and Format Overrides « TechComm Central by Adobe
Part 5 - Part (5) Reasons to upgrade from FM 7.x to FM 11: Where were you in 2002? « TechComm Central by Adobe
Part 6 - Part (6) Reasons to upgrade from FM 7.x to FM 11: Book Building « TechComm Central by Adobe
Part 7 - Part (7) Reasons to upgrade from FM 7.x to FM 11: XML and Structured Editing « TechComm Central by Adobe
Part 8 - Part (8) Reasons to upgrade from FM 7.x to FM 11: “Real” support for DITA « TechComm Central by Adobe
3. 8-part blog series on reasons to upgrade from FM 7.x to FM 12.
Upgrade to FM12 INTRO: Overview of many reasons
http://blogs.adobe.com/techcomm/2014/06/why-upgrade-from-fm7-8-or-9-intro-overview-of-many -reasons.html
Upgrade to FM12 Reason #1) Fewer steps, more automation
http://blogs.adobe.com/techcomm/2014/06/why-upgrade-from-fm7-1-new-workflow-ui-powertools- more.html
Upgrade to FM12 Reason #2) Greater customization, customized workflows
http://blogs.adobe.com/techcomm/2014/07/why-upgrade-from-fm7-2-workspaces-productivity-too ls.html
Upgrade to FM12 Reason #3) Collaborative and Mobile Review
http://blogs.adobe.com/techcomm/2014/07/why-upgrade-from-fm7-8-or-9-3-review-cycle-with-mo bile-dropbox-and-cms.html
Upgrade to FM12 Reason #4) Fuller Format and structure control
http://blogs.adobe.com/techcomm/2014/07/why-upgrade-from-fm7-8-or-9-4.html
Upgrade to FM12 Reason #5) Tools for handling large projects
http://blogs.adobe.com/techcomm/2014/07/why-upgrade-from-fm7-8-or-9-5-book-building-and-ex ternal-references.html
Upgrade to FM12 Reason #6) Full DITA Compliance, Accessible Structured Editing
http://blogs.adobe.com/techcomm/2014/07/why-upgrade-from-fm7-8-or-9-6-xml-and-structured-e diting.html
Upgrade to FM12 Reason #7) Direct XML editing and low-cost FM XML Author
http://blogs.adobe.com/techcomm/2014/07/why-upgrade-from-fm7-8-or-9-7-real-ditaxml-authori ng-with-a-junior-version.html
Thanks,
Saibal

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*http://kb.mozillazine.org/Uninstalling_toolbars
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Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
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In a previous thread, this question has been answered as related to Tab Mix Plus and resolved as "Disabled extension Tab Mix Plus 0.3.8.6, now ctrl + left click opens links in new tabs"
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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
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To Reset Firefox do the following:
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Did this fix your problems? Please report back to us!

Ctrl/Alt click to activate link closes current document

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