CTRL+HOME, CTRL+END not working correctly

Question

I'm trying to use the CTRL+HOME and CTRL+END key combinations on my HP Spectre 13-3010dx. Unforturnately, when I press the combinations, they are not taking me to the beginning/end of a document in MS Word, nor the beginning/end of an Excel spreadsheet. Instead they are moving the cursor one character to the left or one character to the right respectively. It's as if the CTRL key is being ignored.
Any help with this would be appreciated.

Answer 1

jsnFloida,
Welcome to the HP Forum.
You may have discovered the answer by now -- Whether the keys work is tied to your Num Lock setup.
Solution:  Disable the Num Lock key so your other keys on the Key Pad work as required
Many of our new keyboards lack the nice little light that indicates whether the Num Lock is enabled.  This is annoying to say the least.
Your Windows key is the key down near the bottom left of your keyboard -- it looks like a Window Pane.
==================================================​=========================
Windows key + U (Opens Ease of Access) > Make the keyboard easier to Use >
Under section Make it easier to type
Select (Check) Turn on Toggle Keys
and
Select (Check) Turn on Toggle Keys by holding down the NUM LOCK key for 5 seconds
Click Apply
Toggle keys setting:
A "high" tone sounds = the NUM LOCK key is disabled.
A "low" tone sounds = the NUM LOCK key is enabled.
Example:
Click the NUM LOCK key, hear the low tone, and think to yourself,
"Ah, tone down low, down page = Page Down"
When the Num Lock key is disabled, the other keys work -- like your Page Down, Cntrl-Home and Cntrl-End keys.
This also switches on the Caps key tones.
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Kind Regards,
Dragon-Fur