Ctrl-K check names not work working

I am running an Outlook 2013 client against a Ex2010 server. 
One really annoying thing, is that the Check Names  (Ctrl+K) keyboard shortcut is not working. If I manually click the icon it works. Any idea of why this is not Working?

Hi,
Did the keyboard shortcut (Ctrl+K) work via OWA?
In addition, I recommend you refer to the following article and check if there is any helps:
https://pangea.zendesk.com/entries/22857333-Outlook-Ctrl-K-Helpful-shortcut
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled
by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Best regards,
Niko
Niko Cheng
TechNet Community Support

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