Ctsmanager and ms exchange deployment

hello friends,
I am in trouble with ctsmanager ms exchange deployment.
when I run cisco prequalification tool I got "retrieve mailbox quota information failed " error.
I check the size and it is 1 GB
Also on ctsmanager web gui the exchange connection is vierfied but gave this message "unable to obtain neccesary information"
is there anything should be checked?
thank you

Ok, here is a much more detailed explanation of the trouble we
have been having. A lot of it looks similiar to problems other
people have been having on the forums here.
I printed out a copy of the Exchange Portlet Help File prior to
beginning the install. On page 8 of 12 where it lists depencies
it states that it needs the following:
Microsoft Exchange Server 5.5 (currently running it)
Microsoft Internet Information Server 3.0 (currently running 4.0)
Microsoft Outlook Web Access (Currently up and running)
Starting on page 10 of the 12 printed pages lists the
instructions for pre-installation on the <exchange_host>. These
are followed and step 8 has a valid result.
At this point I made the changes to Jserv.properties and
zone.properties listed in the directions and copied the
properties.xml file to the appropriate directory. Following
these changes I restarted the apache server.
The next step is "Registering the Provider with Oracle9iAS
Portal". This is where the trouble starts. The documentation
says to logon to the Exchange Inbox external application
hyperlink. A new page opens up for the Exchange Inbox asking
for the username and password of the desired mailbox. It does
not provide a field for the Exchange Mailbox Alias that is tells
you to enter in the documentation. Clicking the login button at
this point send the page to the following address.
http://adm5:7777/pls/admdev_sso/ADMDEV_SSO.wwsso_app_admin.login_
fappuser
This results in a blank page that does nothing but show the page
loading text at the bottom of the browser. After a length of
time the page redirects to the following address.
htt[://adm5:7777/servlets/exchangeApp?ExchangeAction=performlogin
The page displays a page not found error.
If anyone has any ideas or further questions or suggestions I
would greatly appreciate it.

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Message was edited by: ethanm

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