CtStorageCheck.py fails during BWA install checkBIA run

Question

I am trying to do an initial install of the new 7.2 BWA on Dell R610 blades.  THe checkBIA python runs and from the ctStorageCheck.py gives an error that Shared Storage is not found although I have 1TB of storage available.  Is there something special that needs to be done so this script can find the mount that has the shared storage?  It looks like the script is using win32api but not sured if that is part of python or needed to be loaded with the OS.
Thanks in advance for your support. 
OK: ****** BIA SANITY CHECK REPORT ******
OK: Version: BIA720_REL/297333 2011/02/08
OK: User: root (0)
OK: Started on: sap-r610-1
OK: Local time: 2011-03-24 08:27:46 EDT
OK: Universal time: 2011-03-24 12:27:46 UTC
OK: Hardware vendor: DELL
OK: CPU vendor: Intel
OK: CPU type: x86_64
OK: CPU speed: 2660
OK: CPU cache size: 12288 KB
OK: CPU count: 2
OK: Logical CPU count: 24
OK: CPU cores: 6
OK: CPU siblings: 12
OK: Kernel name: Linux
OK: Kernel release: 2.6.16.60-0.21-smp
OK: Operating system: SUSE Linux 10.2
OK: Max shared memory: 69GB
OK: Core file limit: unlimited
OK: GDB installed
OK: DDD missing
ERROR: Shared storage not found

Answer 1

Hi Allan,
I´m not so familiar with the 7.20 scripts, but normally it is a 64 bit application and not running on any windows platform. So I can´t believe that a win32api is used in this scenario...
Did you have closer look at the python script? What command will be executed to determine the shared storage? reading the fstab? May be some environment variable is missing for this check (DIR_LIBRARY, SAP_RETRIEVAL_PATH, DIR_INSTANCE and so on)... Just check the Installation via runInstallationTest.py and post the output.
su - sidadm
cdpy
python runInstallationTest.py
Please open a OSS message if the error persists, because this are standard SAP scripts, if they are not working a fix from SAP should be provided.
Regards,
Jens