CTXFISPI.EXE causes very long shutdown ti

Question

It's been bugging me since installing the XFI (xtrememusic), as my system now takes ages to shutdown. I finally found out what was causing it by installing User Profile Hi've Cleanup Service (http://www.microsoft.com/downloads/details.aspx?FamilyID=b286e6d-892-4e8-b570-42470e2f3582&displaylang=en), which points to CTXFISPI.EXE being the problem. Here is an excerpt from my Event log after shutting down with UPHclean monitoring:
The following handles in user profile hi've ****\Administrator (S-*-5-2-*********-2049760794-*********-500) have been closed because they were preventing the profile from unloading successfully:
CTXFISPI.EXE (464)
HKCU (0xa8)
HKCU\Software\Classes (0xb0)
HKCU\Software\Classes (0x20)
HKCU\Software\Classes (0x24)
HKCU\Software\Classes (0x30)
HKCU\Software\Classes (0x98)
HKCU\Software\Classes (0xb0)
HKCU\Software\Classes (0xb4)
HKCU\Software\Classes (0xb8)
HKCU\Software\Classes (0xbc)
HKCU\Software\Classes (0xc0)
HKCU\Software\Classes (0xc4)
HKCU\Software\Classes (0xc8)
HKCU\Software\Classes (0xcc)
HKCU\Software\Classes (0xd0)
HKCU\Software\Classes (0xd4)
HKCU\Software\Classes (0xd8)
HKCU\Software\Classes (0xdc)
HKCU\Software\Classes (0xe0)
HKCU\Software\Classes (0xe4)
HKCU\Software\Classes (0xe8)
HKCU\Software\Classes (0xec)
HKCU\Software\Classes (0xf0)
HKCU\Software\Classes (0xf4)
HKCU\Software\Classes (0xf8)
HKCU\Software\Classes (0xfc)
HKCU\Software\Classes (0x200)
HKCU\Software\Classes (0x204)
HKCU\Software\Classes (0x208)
HKCU\Software\Classes (0x20c)
HKCU\Software\Classes (0x20)
HKCU\Software\Classes (0x24)
HKCU\Software\Classes (0x28)
HKCU\Software\Classes (0x2c)
HKCU\Software\Classes (0x220)
HKCU\Software\Classes (0x224)
HKCU\Software\Classes (0x228)
HKCU\Software\Classes (0x22c)
HKCU\Software\Classes (0x230)
HKCU\Software\Classes (0x234)
HKCU\Software\Classes (0x238)
HKCU\Software\Classes (0x23c)
HKCU\Software\Classes (0x240)
HKCU\Software\Classes (0x244)
HKCU\Software\Classes (0x248)
HKCU\Software\Classes (0x24c)
HKCU\Software\Classes (0x250)
HKCU\Software\Classes (0x254)
HKCU\Software\Classes (0x258)
HKCU\Software\Classes (0x25c)
HKCU\Software\Classes (0x260)
HKCU\Software\Classes (0x264)
HKCU\Software\Classes (0x268)
HKCU\Software\Classes (0x26c)
HKCU\Software\Classes (0x270)
HKCU\Software\Classes (0x274)
HKCU\Software\Classes (0x278)
HKCU\Software\Classes (0x27c)
HKCU\Software\Classes (0x280)
HKCU\Software\Classes (0x284)
HKCU\Software\Classes (0x288)
HKCU\Software\Classes (0x28c)
HKCU\Software\Classes (0x290)
HKCU\Software\Classes (0x294)
HKCU\Software\Classes (0x298)
HKCU\Software\Classes (0x29c)
HKCU\Software\Classes (0x2a0)
HKCU\Software\Classes (0x2a4)
HKCU\Software\Classes (0x2a8)
HKCU\Software\Classes (0x2ac)
HKCU\Software\Classes (0x2b0)
HKCU\Software\Classes (0x2b4)
HKCU\Software\Classes (0x2b8)
HKCU\Software\Classes (0x2bc)
HKCU\Software\Classes (0x2c8)
HKCU\Software\Classes (0x2cc)
HKCU\Software\Classes (0x2f8)
Firstly, can something PLEASE be done about this in a driver upgrade. This is a huge bug that really shouldn't have gotten through to end users at all.
Secondly, what exactly is this process doing? Is it safe to disable, or will it stop the card from working. As it stands right now I have to END PROCESS before I can shut down, which as you can imagine is getting very old very quickly. When the process is ended, the system shuts down perfectly normally. With the process running, it takes forever to shutdown.
Please pass this on to the relevant people to look at for the next driver update, or better yet, a quick hotfix.
Thanks
Simon

Answer 1

Hi
You wrote:
"2.When the CTXFIHLP.EXE and CTHELPER.EXE are running, it takes much longer time for winxp and 2000 to restart or shutdown, so I removed them from startwithwindows process list, does this effect the card's function?
3.Now the CTXFISPI.EXE and two DLLML.exe processes can no longer be seen in process list, even after I started them manually"
So you removed CTXFIHLP.exe from the startup list and that solved the problem? I have that one listed ( I think), but CTXFISPI.exe isn't in the list at all (although it is running as a process if I CNTL-ALT-DELETE.
I'll try removing CTXFIHLP tonight and see if that helps with the shutdown, although the UPHClean was point at CTXFISPI as the problem...Message Edited by simonk83 on 2-30-2005 02:9 AM