CUCCX Script

Hi all,
I do not have enough experience in CUCCX , and I faced a problem today and it was solved but I just need to make sure that what I did was true.
I adjusted a script based on one of the predefined scripts in CUCCX and I uploaded to the server. the server becomes in Partial service and the application manager was out of service.
I was using CUCCX script editor which is installed on the server it self. and I saved the file (save as) to the same file where all other scripts are there and then the application manager became out of service. once I removed the file from the file the application manager went to in service and every thing is working fine.
Does it make sense ?

The Standard CCX is not licensed to use all the steps in the Editor.
So the Editor will let you create a script you can't run. When you upload your script to the respository the CCX Engine checks the steps in your script and if it finds steps that are not licensed it goes into Partial Service or at least the Application Manager part does. Deleting the script restores Full Service.
It is OK to edit one of the existing scripts and save as.
After you had edited your script do you do a Tools/Validate against your script. Certain script errors can also cause a Partial Service.
I guess the bottom line is that a Partial Service means the Engine won't run your script.
Graham

Similar Messages

CUCCX script issue

We are running CUCCX 7. We have a script that prompts the caller to enter their "control ID" (4 digit account number)
It then does a DB Read to a database we created
this does a read then populates the enterprise parameters displayed in the agent desktop
Then we issue a DB Release
Next we do a
Set Session Info (VarSession)    (properties..General = VarSession Context = "_ccdrVar1" values = ControlID)
     The variable properties are Type - Session Name - VarSession Value -null
Then it steps to
Set Enterprise Call Info
     General Tab = Contact --Triggering Contact--
     Expanded Call varibles
          Values = ControlID
          Name = "Call_Variable_1"
          Array Indexes = --Scalar--
          Tokens = --All--
I am trying to populate the custom variable 1 field in the ContactCallDetail table in the db_cra database.
When a caller does not enter the account number..the table reads not entered (which is correct)
However when the number gets entered..nothing appears in the table..the field is blank.
This worked in version 3 but not in 7.
Any help is greatly appreciated!!

attached is an example of above

CUCCX Partial Service

by mistake I added this post to Unified Communication Applications forum and it should here, below is what I wrote in my previous post
=======================
=======================
Hi all,
I do not have enough experience in CUCCX , and I faced a problem today and it was solved but I just need to make sure that what I did was true.
I adjusted a script based on one of the predefined scripts in CUCCX and I uploaded to the server. the server becomes in Partial service and the application manager was out of service.
I was using CUCCX script editor which is installed on the server it self. and I saved the file (save as) to the same file where all other scripts are there and then the application manager became out of service. once I removed the file from the file the application manager went to in service and every thing is working fine.
Does it make sense ?

The Script Repository is held within the database. The engine replicates the files contained within the repo to the local disk for faster execution at runtime. The user is supposed to interact only with the repo through the product UIs, not the file system copy. This rule isn't feasible to enforce in Windows but is in Linux (i.e. version 8.0 and above). Cisco has locked you out of the file system entirely, save one directory that scripts can use as a temp/work directory.
Additionally, you modified the contents of the system scripts folder. These files are never supposed to be modified, only used as templates. I'm not at all surprised that the engine crashed when you changed them.
Going forward you can open the icd.aef from within the editor (File > New, choose ICD). Save the modified script to your desktop or another user-level folder. Finally, use the /appadmin UI to upload the script into the Script Repository and associate it to your application.

Adding documents to CUCCX call center to be used in script

Hello,
I'm looking to create a "waiting times" prompt which will alert people how long they may have to wait for service. We have another system outside of CUCCX that has these stats and our programmer has suggested placing an integer into a flat file that can be uploaded to the CUCCX server which can in turn be read, turned into an integer, and then have some "if" logic applied to it. So, my question is;
1) How can I set up a user account in CUCCX that will allow for write access to an external user?
2) Where is the default directory that this document would be uploaded to?
Any help is appreciated, thank you.

I'm not sure what I said to confuse the point, but UCCX *can* access a web server via HTTP. That's what I linked to in the Data Sheet. Also, don't get too hung up on the XML part, you can easily read a plain text file.
It only takes a single step to read the data. Here's an example:
Set http_response = URL[http://myinternalserver.company.com/lobby99/waittime/]
Where http_response is a String.
And depending on how you want to inform the caller, the next part could be as simple as this:
Play Prompt (--Triggering Contact--, P[the_wait_time_is] + N[http_response] + SP[gen/time/minutes])
Of course you may prefer time ranges like this:
Set wait_time = Interger.parseInt(http_response)If (wait_time >= 60) True Play Prompt (--Triggering Contact--, P[one_hour_wait_or_more]) Goto Main Menu FalseIf (wait_time >= 30) True Play Prompt (--Triggering Contact--, P[half_hour_wait_or_more]) Goto Main Menu FalseIf (wait_time >= 15) True Play Prompt (--Triggering Contact--, P[quarter_hour_wait_or_more]) Goto Main Menu FalsePlay Prompt (--Triggering Contact--, P[less_than_15_minutes])Goto Main Menu
Where wait_time is an int.
Be sure to have error checking/handling in place too. I didn't include that.
Anthony Holloway
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CUCCX 8.0 version 8.0(2) SU3 impressions

I'm getting ready to upgrade our current CCX 8.0.2.10000-41 to 8.0(2) SU3. Is anyone running SU3 and can someone give me there impression of it? Is it stable?

The issue of coloring inside the lines will frankly never stop being a consideration in these instances since most environments have more than one person taking part in scripting in any given five year period - heaven only knows who has done what. The best assumption to make is that at least one script hasn't been put together just the way Cisco would like it. This is problem management. Also, even if the Cisco documentation was made 100% perfect tomorrow the exposure to risk is still too great to take that documentation seriously. As long as human beings are writing it, there will be errors. The enterprise engineer who has to deal with the fallout of an outage from a failed upgrade lives in a different world than the Cisco account rep or the TAC agent. Good example - recently Exchange 2010 was implemented in our environment and our Unity 8.0 servers needed to be upgraded with an engineering special and have a fair deal of other changes made. Right after the ES was applied MWI stopped working. It turns out that the the ES installation changed the Integration ID on the standby server. Why? Who knows. I'm positive that wasn't in the documentation. Oh, have you heard the one about an MGCP gateway that didn't maintain its SRST dial peers after a reboot? Oh, what fun that was to deal with. It's interesting to watch people who constantly defer to the documentation deal with real world problems. And the look on an "expert's" face when they see a system go sideways after following an upgrade procedure line for line is pricessless. The SRNDs and matrices are nice to read, but that's all unfortunately.
Okay, so this point about some versions of CUCM not having a compatible version of CUCCX is amazing. Why would it even be released? And, yes, I've heard the explanation that not all people use CUCCX, but CUCM is a flagship product and should work with all platforms in its class that Cisco releases, so this feels like an odd move. It mostly feels like Cisco backtracking with documentation after-the-fact (sorry).
Cisco puts out a new version of CUCM every twelve months and I think if they tested their products in their own environments for a year before release there'd be a LOT fewer TAC calls.

How to delete the members in one dimension use the maxl script

i have question that i want to delete the members in one dimension useing the maxl script, but i do not know how to do it. can the maxl delete the members in one dimension? if can, please provide an sample script, thank you so mcuh.

MaxL does not have commands to alter an outline directly, except the reset command which can delete all dimensions but not members selectively. The best you could do would be to run a rules file (import dimensions) using a file that contains the members you want to keepload rule for the dimension. As typical the warning is to test this first before you do it on a production database

Unable to capture the adf table column sort icons using open script tool

Hi All,
I am new to OATS and I am trying to create script for testing ADF application using open script tool. I face issues in recording two events.
1. I am unable to record the event of clicking adf table column sort icons that exist on the column header. I tried to use the capture tool, but that couldn't help me.
2. The second issue is I am unable to capture the panel header text. The component can be identified but I was not able to identify the supporting attribute for the header text.

Hi keerthi,
1. I have pasted the code for the first issue
web
                         .button(
                                   122,
                                   "/web:window[@index='0' or @title='Manage Network Targets - Oracle Communications Order and Service Management - Order and Service Management']/web:document[@index='0' or @name='1824fhkchs_6']/web:form[@id='pt1:_UISform1' or @name='pt1:_UISform1' or @index='0']/web:button[@id='pt1:MA:0:n1:1:pt1:qryId1::search' or @value='Search' or @index='3']")
                         .click();
                    adf
                    .table(
                              "/web:window[@index='0' or @title='Manage Network Targets - Oracle Communications Order and Service Management - Order and Service Management']/web:document[@index='0' or @name='1c9nk1ryzv_6']/web:ADFTable[@absoluteLocator='pt1:MA:n1:pt1:pnlcltn:resId1']")
                    .columnSort("Ascending", "Name" );
     }

If statement in Custom Calculation Script

I have 16 fields and if even one of them ="1" I have to list it in another field. I do not want to count or sum. If one of those fields has a 1 in it I just want the other field to display Y and if none have a 1 I want that field to display N.
Please help.
Thank you in advance~mjc

You need to write a compound logical statement to evaluate all of the values and that statement needs to evaluate to true or false.
Do you know how to write JavaScript?
Do you know how to enter JavaScript calculations into a form field?
For custom calculation of the text field I could write something like:
// define an array of the field names to check
var aNames = new Array("Text1", "Text2", "Text3", "Text4",
"Text5", "Text6", "Text7", "Text8",
"Text9", "Text10", "Text11", "Text12",
"Text13", "Text14", "Text15", "Text16");
// define a logical variable that is true if any field has a value of 1 - default is false or no field has a value of 1
var bMatch = false;
// value for text field
var TextValue = 0;
// logical value of field being equal to 1 test
var FieldIs1 = false;
// loop through all the fields and test the fields value
for(i = 0; i < aNames.length; i++) {
// logically OR the result of field i value equal to true with bMatch
// get the value of field
TextValue = this.getField( aNames[i] ).value;
// test the value of the field
FieldIs1 = Number(TextValue) == 1
// logically OR the 2 values
bMatch = FieldIs1 | bMatch;
} // end field processing
// set the field value
if(bMatch == true) {
event.value = "Y";
} else {
event.value = "N";
You will need to change the field names to match your fields. You can add more field name or remove field names as needed and the script will adjust for the number of field names.

If Statement in SAP Scripts

Hi All,
I have written the below If statement in SAP scripts but when i execute the same the controll doent check the second line entries. If firtst line doesnot satisfy it goes to the else part. Kindly suggest what is wrong in this..
/:           IF &T156T-BWART& = '321' OR &T156T-BWART& = '322' OR
/:           &T156T-BWART& = '349' OR &T156T-BWART& = '350' OR
/:           &T156T-BWART& = '312' OR &T156T-BWART& = '326' OR
/:           &T156T-BWART& = '343' OR &T156T-BWART& = '344'.
/:           ELSE
/:           ENDIF.

Hi neha,
Try to use the '/E' fo rnext line
/E->Extended line
Here is a code:
/: IF &T156T-BWART& = '321' OR &T156T-BWART& = '322' OR
/E &T156T-BWART& = '349' OR &T156T-BWART& = '350' OR
/E &T156T-BWART& = '312' OR &T156T-BWART& = '326' OR
/E &T156T-BWART& = '343' OR &T156T-BWART& = '344'.
/: ELSE
/: ENDIF.
Hope this helps you.
Regards,
Rajani

Installation Problem on 11g, RHEL 5 - Unable to generate temporary script

Hello all,
This is for the first time i am encountering this kind of error on 11g. Half way through installation i get this error.
All parameters set correct, used the official installation technique (works fine previously), except for this time i am getting a weird error, which does not allow me to continue with the installation.
Please help.
Environment
Oracle 11g
RHEL 5
Error on GUI -
OUI-10053: Unable to generate temporary script: {0}. Unable to continue install
Error on command prompt -
OUI-10053:Unable to generate temporary script: /u01/app/oraInventory/orainstRoot.sh. Unable to continue install.
Help appreciated.
Thanks

Hi Monu Koshy
Can you please control the user rights and also the df ?
ls -al /u01/app/oraInventory/
df -h /u01/app/oraInventory/
Regards,
Hub

SAMPLE RECEIVING OPEN INTERFACE SCRIPT(ROI 이용자를 위한 SCRIPT)

제품: MFG_PO
작성날짜 : 2006-05-11
SAMPLE RECEIVING OPEN INTERFACE SCRIPT(ROI 이용자를 위한 SCRIPT)
================================================================
PURPOSE
Receiving Open Interface(ROI)를 좀더 쉽게 사용할 수 있도록 만들어진
tool이라고 할 수 있다. 이 script를 이용을 통해 user는 PO no, user id,
Org id를 입력하면 script는 PO에서 최소한의 data를 가져와 receiving
transaction을 생성하기 위해 ROI에 data를 입력한다.
Receiving Transaction Processor는 insert 된 data를 실행한다.
Explanation
Instructions:
1.Script exroi.sql을 local computer에 copy 하거나 sqlplus 환경의 text
edior에 script 내용을 cut&paste 한다.
2.사용가능한 PO no, User id, Org id를 결정한다.
3.sqlplus prompt에서 아래와 같이 입력한다.
SQL> @ezroi.sql
4.PO no, User id, Org id를 입력하라는 prompt를 볼 수 있을 것이다.
5.exroi.sql script를 관련된 PO data를 가져와 rcv_headers_interface 및
rcv_transactions_interface tables에 insert 한다.
만일 PO shipment lind이 closed, cancelled, fully received 되었다면
ROI table에 data를 insert 하지 않는다.
Note: 이 script가 data를 validate 하진 않으며,ROI API 자체 validation
이 실행될 뿐이다.
6.Script가 끝나면 Receiving Transaction Processor를 실행하여 insert 된
lines을 처리할 수 있다. Transaction Status Summary 화면을 통해 실행된
line이 pending 인지 error 상태인지 확인할 수 있다.
Notes:
1.Org_id parameter 값을 찾는법:
a) Application에 접속, Help> Diagnostics> Examine으로 이동.
Block:$Profile$, Field: ORG_ID 를 선택한다.
b) ORG_ID 값을 note 해 놓고 ORG_ID prompt시 이 값을 입력한다.
2.User_Name parameter 값을 찾는법:
a) Application에 접속, Help> Diagnostics> Examine으로 이동.
Block:$Profile$, Field: USER_NAME 를 선택한다.
b) USER_NAME 값을 note 해 놓고 USER_NAME prompt시 이 값을 입력한다.
Example
"eZROI.sql' script...
--*** eZROI ***
--*** by ***
--*** Preston D. Davenport ***
--*** Oracle Premium Applications Support ***
--*** Oracle Worldwide Global Support Services ***
--*** Date: 23-JUL-2003 - Beta release ***
--*** Date: 09-SEP-2003 - Rev A Added multi- ***
--*** shipment line capability ***
--*** Parameters: ***
--*** ORG_ID Organization ID ***
--*** USER_NAME FND User Name ***
--*** PO_NUMBER Purchase Order Number ***
--*** This script intended for a standard Purchase ***
--*** Order document to be inserted into the Oracle ***
--*** Receiving Open Interface (ROI) via the standard ***
--*** Oracle open interface api for a simple Receive ***
--*** transaction. ***
--*** Note: This script only considers open Purchase ***
--*** Orders. This script will not allow over- ***
--*** receipt, cancelled or closed PO's to be ***
--*** inserted into the ROI and received ***
CLEAR BUFFER
SET VERIFY OFF
SET LINESIZE 140
SET PAGESIZE 60
SET ARRAYSIZE 1
SET SERVEROUTPUT ON SIZE 100000
SET FEEDBACK OFF
SET ECHO OFF
DECLARE
X_USER_ID NUMBER;
X_PO_HEADER_ID NUMBER;
X_VENDOR_ID NUMBER;
X_SEGMENT1 NUMBER;
X_ORG_ID NUMBER;
X_LINE_NUM NUMBER;
BEGIN
DBMS_OUTPUT.PUT_LINE('***ezROI RCV API Insert Script***');
SELECT PO_HEADER_ID , VENDOR_ID , SEGMENT1 , ORG_ID
INTO X_PO_HEADER_ID , X_VENDOR_ID , X_SEGMENT1 , X_ORG_ID
FROM PO_HEADERS_ALL
WHERE SEGMENT1 = '&PO_NUMBER'
AND ORG_ID = &ORG_ID;
SELECT USER_ID INTO X_USER_ID
FROM FND_USER
WHERE USER_NAME = UPPER('&USER_NAME');
INSERT INTO RCV_HEADERS_INTERFACE
HEADER_INTERFACE_ID ,
GROUP_ID ,
PROCESSING_STATUS_CODE ,
RECEIPT_SOURCE_CODE ,
TRANSACTION_TYPE ,
LAST_UPDATE_DATE ,
LAST_UPDATED_BY ,
LAST_UPDATE_LOGIN ,
VENDOR_ID ,
EXPECTED_RECEIPT_DATE ,
VALIDATION_FLAG
SELECT
RCV_HEADERS_INTERFACE_S.NEXTVAL ,
RCV_INTERFACE_GROUPS_S.NEXTVAL ,
'PENDING' ,
'VENDOR' ,
'NEW' ,
SYSDATE ,
X_USER_ID ,
0 ,
X_VENDOR_ID ,
SYSDATE ,
'Y'
FROM DUAL;
DECLARE
CURSOR PO_LINE IS
SELECT PL.ITEM_ID , PL.PO_LINE_ID , PL.LINE_NUM ,
PLL.QUANTITY , PL.UNIT_MEAS_LOOKUP_CODE ,
MP.ORGANIZATION_CODE , PLL.LINE_LOCATION_ID ,
PLL.CLOSED_CODE , PLL.QUANTITY_RECEIVED ,
PLL.CANCEL_FLAG, PLL.SHIPMENT_NUM
FROM PO_LINES_ALL PL ,
PO_LINE_LOCATIONS_ALL PLL ,
MTL_PARAMETERS MP
WHERE PL.PO_HEADER_ID = X_PO_HEADER_ID
AND PL.PO_LINE_ID = PLL.PO_LINE_ID
AND PLL.SHIP_TO_ORGANIZATION_ID = MP.ORGANIZATION_ID;
BEGIN
FOR CURSOR1 IN PO_LINE LOOP
IF CURSOR1.CLOSED_CODE IN ('APPROVED','OPEN')
AND CURSOR1.QUANTITY_RECEIVED < CURSOR1.QUANTITY
AND NVL(CURSOR1.CANCEL_FLAG,'N') = 'N'
THEN
INSERT INTO RCV_TRANSACTIONS_INTERFACE
INTERFACE_TRANSACTION_ID ,
GROUP_ID ,
LAST_UPDATE_DATE ,
LAST_UPDATED_BY ,
CREATION_DATE ,
CREATED_BY ,
LAST_UPDATE_LOGIN ,
TRANSACTION_TYPE ,
TRANSACTION_DATE ,
PROCESSING_STATUS_CODE ,
PROCESSING_MODE_CODE ,
TRANSACTION_STATUS_CODE ,
PO_LINE_ID ,
ITEM_ID ,
QUANTITY ,
UNIT_OF_MEASURE ,
PO_LINE_LOCATION_ID ,
AUTO_TRANSACT_CODE ,
RECEIPT_SOURCE_CODE ,
TO_ORGANIZATION_CODE ,
SOURCE_DOCUMENT_CODE ,
DOCUMENT_NUM ,
HEADER_INTERFACE_ID ,
VALIDATION_FLAG
SELECT
RCV_TRANSACTIONS_INTERFACE_S.NEXTVAL ,
RCV_INTERFACE_GROUPS_S.CURRVAL ,
SYSDATE ,
X_USER_ID ,
SYSDATE ,
X_USER_ID ,
0 ,
'RECEIVE' ,
SYSDATE ,
'PENDING' ,
'BATCH' ,
'PENDING' ,
CURSOR1.PO_LINE_ID ,
CURSOR1.ITEM_ID ,
CURSOR1.QUANTITY ,
CURSOR1.UNIT_MEAS_LOOKUP_CODE ,
CURSOR1.LINE_LOCATION_ID ,
'RECEIVE' ,
'VENDOR' ,
CURSOR1.ORGANIZATION_CODE ,
'PO' ,
X_SEGMENT1 ,
RCV_HEADERS_INTERFACE_S.CURRVAL ,
'Y'
FROM DUAL;
DBMS_OUTPUT.PUT_LINE('PO line: '||CURSOR1.LINE_NUM||' Shipment: '||CURSOR1.SHIPMENT_NUM||' has been inserted into ROI.');
ELSE
DBMS_OUTPUT.PUT_LINE('PO line '||CURSOR1.LINE_NUM||' is either closed, cancelled, received.');
END IF;
END LOOP;
DBMS_OUTPUT.PUT_LINE('*** ezROI COMPLETE - End ***');
END;
COMMIT;
END;
SET VERIFY ON
Reference Documents
Note 245334.1

I have the same problem on ESXI 5.5 for over a month now, tried the patches, tried the LTS kernel which others say results in an immediate result without patches, nothing seems to work and nobody seems to be able to offer a solution.
Did you make any progress ??
Error! Build of vmblock.ko failed for: 3.10.25-1-lts (x86_64)
Consult the make.log in the build directory
/var/lib/dkms/open-vm-tools/2013.09.16/build/ for more information.
make[2]: *** No rule to make target '/var/lib/dkms/open-vm-tools/2013.09.16/build/vmblock/linux/inode', needed by '/var/lib/dkms/open-vm-tools/2013.09.16/build/vmblock/vmblock.o'. Stop.
Makefile:1224: recipe for target '_module_/var/lib/dkms/open-vm-tools/2013.09.16/build/vmblock' failed
make[1]: *** [_module_/var/lib/dkms/open-vm-tools/2013.09.16/build/vmblock] Error 2
make[1]: Leaving directory '/usr/src/linux-3.10.25-1-lts'
Makefile:120: recipe for target 'vmblock.ko' failed
Last edited by crankshaft (2014-01-10 11:32:32)

Pluginspage is not working in embed script in firefox 36 version. Actually wanna downlaod jre 1.8 . It was working on firefox 22 version. Please suggest

<pre><nowiki>function createEmbed(divID, context, locale, server,client)
var d = document.getElementById(divID);
d.innerHTML = '<EMBED type="application/x-java-applet;version=1.8" CODE="com.cybertrust.webrao.WebRAOApplet.class"'+
'JAVA_CODEBASE="'+context+'" '+
'ARCHIVE="WebRAO.jar" '+
'NAME="WebRAOApplet" '+
'MAYSCRIPT="true" '+
'pluginspage="http://javadl.sun.com/webapps/download/GetFile/1.8.0_31-b13/windows-i586/xpiinstall.exe"'+
'L="'+locale+'" ' +
'PinTimeout="'+server+'"'+
'ClientTimeout="'+client+'"'+
'separate_jvm="true"'+
'java_version="1.8.0_31" />';
}</nowiki></pre>
We are using the above script. Defined the application/x-java-applet;version=1.8 So. as per the oracle documentation, Firefox has to check whether java version 1.8 or above is available and then run the applet thereby opening the run window and finally the applet window has to open. So the expectation is if 1.8 jre is not available it has to trigger the pluginspage attribute thereby redirecting to the jre autodownload url mentioned in pluginspage. This code use to work for firefox 21. Not sure why it will not work with any of the versions above 21. Right now we are trying with firefox 36. The same code works with IE 11 also. Please suggest is there any solution for the same.

There are some updates happening to [https://www.mozilla.org/en-US/plugincheck/]
However to further investigate I would suggest troubleshooting the installation of Java:
*[http://kb.mozillazine.org/Java#Java_Deployment_Toolkit_plugin]
*[https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems]
Or also checking with Mozillazine or stackoverflow.com for compatibility and development troubleshooting is a good place to also look.

Questions on scripts, tables & transfer objects between clients.

1. In script, how to use the same print program for two different layouts? with procedure.!
2. Why cant sapscripts be client independent.?
3. Want to maintain a table in dev server and if i update the data, it should simultanously update in Quality and Production servers. How? please explain in details.
4. How to transfer object between clients.? explain.
Points will be promptly rewarded for HELPFULL answers.!

Hi!
3. With SE01, you can create a transport request for all table entries.
SE01 - Create button - Workbench request - Give description and save
Select the created request and click on Display object list.
Click on Display - Change button
Insert line button
ProgID: R3TR
Object: TABU
Object name: Z_YOUR_TABLE
Double click on the table name
Insert line
Key: *
Save everything
Release the transport in SE10 transaction and transport with STMS transaction.
Regards
Tamá

Need scripting help to open and save 250 MSWord files

I'm clueless about programming and I have 250 Word files that need to be saved down as Word 5.1. I briefly tried to learn Word Macros, AppleScript, Automator, with no luck so far.
What's the best software to use for this and how do I do it? Is there already a script somewhere that I can download?
Thanks!

I'm clueless about programming and I have 250 Word files that need to be saved down as Word 5.1. I briefly tried to learn Word Macros, AppleScript, Automator, with no luck so far.
What's the best software to use for this and how do I do it? Is there already a script somewhere that I can download?
Thanks!

TS2570 Still cant access my computer, followed instructions to perform a safe boot and last line of script it shows: BootCacheControl: Unable to open /Var/db/BootCache.playlist:2 No such file or directory. Any idea?

Brand new Mac Book Pro
Purchased in Mexico's Department store Liverpool on June 20th 2012
Purchased Memory upgade to 8Gb, on june 27th, at Apple Store Memorial City, Houston
Upgraded memory from 4Gb to 8Gb on June 28th.
Tried to write on my external HD (previously written on a windows based PC) with no success.
Upon reccomendation from a Mac assistant, copied all my external HD contents into my Mac Hard drive.
Then formatted my external HD and copied back all my information to it.
deleted all the information from my MacBook Pro HD.
Attempted to repeat the same operation with another external HD, but got a message saying there was not enough epace on the computer HD (even though I have a 750Gb Hard Drive.
Looked in the trash bin and there it was, all the information previously deleted..
Could not empty the trash bin, although I got a message asking me to safely delete all the information from the trash bin,
Could not get enough space released, after several attpempts the trash bin was finally emptied.
All happy getting acquainted with my new MacBook Pro. Two days later, got a gray screen and not able to start the computer.
Looking in to Mac support I found article http://support.apple.com/kb/TS2570 and followed instructions to perform a safe boot:
"Perform a Safe Boot
Simply performing the Safe Boot may resolve this issue.
Shut down your Mac. If necessary, hold your Mac's power button for several seconds to force it to power down.
Start your Mac, then immediately hold the Shift key. This performs a Safe Boot. Advanced tip: If you want to
see the status of a Safe Boot as it progresses, you can hold Shift-Command-V during start up (instead of just Shift).
Note: A Safe Boot takes longer than a typical start up because it includes a disk check and other operations.
The following is the script that appears on the screen upon safe boot. and halt after the last line.
AppleACPICPU:Processor Id=6 LocalAplicId=255 Disabled
AppleACPICPU:Processor Id=7 LocalAplicId=255 Disabled
AppleACPICPU:Processor Id=8 LocalAplicId=255 Disabled
calling mpo_policy_init for TMSafetyNet
Security policy loaded: Safety net for Time Machine (TMSafetyNet)
calling mpo_policy_init for Sandbox
Security policy loaded: Seatbelt sandbox policy (Sandbox)
calling mpo_policy_init for Quarantine
Security policy loaded: Quarantine Policy (Quarantine)
Copyright (c) 1982, 1986, 1989, 1991, 1993
        The Regents of the University of California. All Rights Reserved.
MAC Framework Succesfully initializad
using 16384 buffer headers and 10240 cluster IO buffer headers
IOAPIC: Version 0x20 Vextors 64:87
ACPI: System State [SO S3 S4 S5] (S3)
PFM64 (36cpu) 0xf10000000, 0xf0000000
Aplconsole relocated to 0xf1000000
PCI configuration changed (bridge=16 device=4 cardbus=0)
[ PCI configuration end, bridges 12 devices 16 ]
Firewire (OHCI) Lucent ID 5901 built-in now active, GUID 3c0754fffe9b2aa2; max speed s800.
Pthread support ABORTS when sync kernel primitives misused
com.apple.AppleFSCompressionTypeZlib kmod start
com.apple.AppleFSCompressionTypeDataless kmod start
com.apple.AppleFSCompressionTypeZlib load succeeded
com.apple.AppleFSCompressionTypeDateless load succeeded
AppleIntelCPUPowerManagementClient: ready
BTCOEXIST off
wl0: Broadcom BCM4331 802.11 Wireless controller
5.100.98.75
AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitializad
rooting via boot-uuid from /chosen: 6E918706-FC0D-37460-A3A0-6268A51DF93B
Waiting on <dict ID="0"><key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleAPIPCI/SATA@1F,2/AppleIntelPchSe riesAHCI/PRT0@0/AOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlock
storageevice /IoBlockStorageDriver/TOSHIBA MK7559GSXF Media/IOGUIDPartit
BSD root: disk0s2, major 14, minor 2
Kernel is LP64
com.apple.launchd 1   com.apple.launchd 1   *** launchd[1] has started up. ***
com.apple.launchd 1   com.apple.launchd 1   *** Verbose boot, will log to /dev/console. ***
Running fsck on the boot volume...
** /dev/rdisk0s2 (NO WRITE)
** Root file system
   Executing FSCK_HFS (version diskdev_cmds-540.1~25).
BootCacheControl: UNable to open /Var/db/BootCache.playlist:2 No such file or directory
launchctl:Dubious permissions on file (skipping): /Library/LaunchDaemons
launchctl:Dubious permissions on file (skipping): /System/Library/LaunchDaemons
Any help or suggestions on what to do next would be welcomed.
I am in the middle of the Atlantick, stuck with a brand new, non working Apple MacBook Pro.
Best regards
Sergio Ramos

Reinstalling MacOS does NOT fix the problem for me. I'm still searching a solution !
Bernard

CUCCX Script

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