CUCI-Lync cannot register to CUCM 8.5.x

Hi everybody,
Currently I cannot get my CUCI-Lync register to my lab CUCM 8.5x, at the softphone mode, the dialpad greyed out and shown message "Calls cannot be placed at this time".
Then, I check on my CUCM, the status for my CSF<userid> is UNKNOWN.
Which could be the possibility to cause this problem?
Please help me out.
Belows are some capture for more details:
Best Regards,
Tung.

Same problem here,
at times it works at (most) times not.
No way to find out a solution or to find out why it works when it works ...
Ah good past times when Cisco made routers and switches only ...

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