CUCM 8.5 Not showing all device licenses

I noticed when adding more device licenses today that the License Unit Report is not showing the new licenses. I can view each license file and have verified the correct MAC address, but I am 40 device licenses short of what I should have.
I have tried restarting licensing service as well as restarting CUCM completly.

A couple things I'd try would be:
1) Check the "Call Statistics" on each phone (during a call) to confirm they think they are sending and recieving video.
1) Is a privacy shutter closed on one end or the other? Is one side or the other muted?
2) factory reset both of the phones...
3) Remove both phones from UCM and reregister them.
4) Grab a capture on a port connected to one of the phones..to see what traffic you're actually seeing
5) Are there any firewalls/ACLs that would block the video stream?

Similar Messages

Show all devices that do not have an inventory

How can I run a report or show all devices that do not have an inventory? We have some devices that do not initially upload or run their first inventory. If I manually run it or send it to run from the console it works but I need to know which pcs to run it on.
Thanks,
Scott

scottdw wrote:
>
> I can't seem to make that work. Can you tell me how you have your set
> up?
>
> nop1983;2190757 Wrote:
> > scottdw,
> >
> > >
> > > How can I run a report or show all devices that do not have an
> > > inventory? We have some devices that do not initially upload or
> > > run their first inventory. If I manually run it or send it to run
> > > from
> > the
> > > console it works but I need to know which pcs to run it on.
> > >
> > >
> > > Thanks,
> > > Scott
> >
> > Would a Report on devices without any last scan date be good
> > enough? I use this to see if any of me devices are not uploading
> > inventory.
> >
> > --
> >
> > Niels Poulsen
> >
> > Novell Knowledge Partner
> >
> > -------------------------------
> > A TRUE RED DEVIL
Sure.
Custom Report Definition
Type Devices
Columns Machine Name
Asset Tag (Device)
Criteria Device Is Retired = No
and
Last Scan Date not within one year before Report Date
If you want I can export it to an xml file for you?
Niels Poulsen
Novell Knowledge Partner
A TRUE RED DEVIL

List view not showing all podcasts

Guys, I have the annoying problem that podcast management by itunes and the podcast app are F'ed up.
Not too lobg ago I experienced my ipad greying out most podcasts that were downloaded and on my ipad, for no reason at all. it took me 2 days fiddling with settings and ended up having to set every sync to "on" and set donwloading to "all" and "keep all podcasts"
Now I'm experiencing the problem that the "list" view in podcast app, is not showing all podcasts, but the "thumbnail" view is (as far as I can tell...). Why is this and how can I fix it to make sure both views show everything?
I'm running iOS 7.0.6 and iTunes 11.1.5

Hey there sporry,
It sounds like your Podcasts app is not showing your library correctly in the List view but Thumbnail looks ok. I recommend the troubleshooting in the article named:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
Restart the app
Close the app and open it again.
Restart your device
Turn the device off and on.
Update your device software and your apps
Update your device to the latest version of iOS.
Update your apps:
Open the App Store and tap Updates.
If updates are available, tap Update All.
If asked, enter your Apple ID password. The updates will download and install.
You might need a Wi-Fi connection to update some apps.
Install another app from the App Store
If your installed app won't open, download and install a free app that isn't on your iOS device. This should reset your Apple ID authorization.
Remember to use the same Apple ID that you used to download the app that you're having issues with.
Reinstall the app
Remove the app from your device and reinstall it. Remember that deleting an app also deletes its data.
Delete the app.
Press the Home button.
Go to the App Store and download the app again.
Wait for the app to download, then open it from the Home screen.
If the download stops, you can resume it.
Thank you for using Apple Support Communities.
Cheers,
Sterling

While updating Ipod we now have a blank screen and when connecting to itunes the ipod is not showing under devices

While updating ipod touch we now have a blank screen. I have updated itunes but am unable to sync because the ipod does not show under devices. I have tried shuttng down and restarting but only have a blank screen or ap0ple logo. Sometimes the screen shows connect to itunes but that has been it.

I have the same problem, after upgrading my itouch to iOS6, it doesNOT respond to anything, apple logo stays on the screen all the time and does NOTHING! restore does not work either.... i hope we can get an answer from someone soon... apple support did not have an asnwer.

IPod touch not showing all music

My ipod touch is not showing all of my music in 'songs', which I assumed showed all music on the device. I have about 7 Third Eye Blind songs on here and I can find all of them using the 'search ipod' tool, but only 2 of the songs show up in the music app. This is an example. I have about 1000 mp3's on the device but only about 300 or 400 of them seem to be visible unless i do an OS search for the individual file.
Also, the device is not showing file names correctly. I assume it looks at 'tags' or something for the info. well, this is really annoying. It should show the file name because sometimes i rename files to find them easier.

I think I at least know now why music isn't showing up. It looks like the songs not showing have id3 v1 tags in the file. I'm using mp3tag to batch convert all songs to id3 v2.3.
Nice to know i've gone all this time without hearing a large percentage of my music.
I say either develop better software for detecting ALL mp3 music or get rid of this stupid 'tag' thing altogether. I highly doubt the latter is possible, so..

Photoshop CS4 Is Not Showing all Formats/Extensions when saving. [was: Please Help]

My Adobe Photoshop Cs4 Is Not Showing all Formats/Extensions.
when i edit a picture and wants to save in .png or .bmp or in any other format ...
there is no .png In the Save As List, There are only Some Extenstions in that list like Jpeg-Psd-Tif etc...
I Made The Picture in RGB mode..
And I have Png.8bi Present In my AdobePhotoshop/Plugins/File Formats
But It Is Still Not Showing Can you guys help

Thanks For The Reply ... Let Me Answer your questions
Os = Windows ( windows xp )
Bits = 8 bits / Channel
I didn't Understand your this question
=> If On Windows is it the same in both the 32 and 64 bit versions of Photoshop cs4?
System Info :-
Adobe Photoshop Version: 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Operating System: Windows XP 32-bit
Version: 5.1 Service Pack 3
System architecture: Intel CPU Family:15, Model:2, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2
Physical processor count: 1
Processor speed: 1394 MHz
Video Card: Intel(R) 82845G Graphics Controller
Video Mode: 1152 x 864 x 4294967296 colors
Video Card Driver: ialmrnt5.dll
Driver Version: 6.13.01.3264
Built-in memory: 2046 MB
Free memory: 1497 MB
Memory available to Photoshop: 1586 MB
Memory used by Photoshop: 70 %
Image cache levels: 4
Serial number: 92628791954238016438
Application folder: D:\CS4\Photoshop CS4\
Temporary file path: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 39.1G, 32.0G free
Primary Plug-ins folder: D:\CS4\Photoshop CS4\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
   ACE.dll   ACE 2008/08/27-18:10:41   53.355610   53.355610
   AdobeLinguistic.dll   Adobe Linguisitc Library   4.0.0
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   AdobeXMP.dll   Adobe XMP Core   4.2.2   53.352624
   AdobeXMPFiles.dll   Adobe XMP Files   4.2.2   53.352624
   AdobeXMPScript.dll   Adobe XMP Script   4.2.2   53.352624
   adobe_caps.dll   Adobe CAPS   2,0,99,0   2.135373
   AFlamingo.dll   AFlamingo 2008/07/09-11:28:44   53.350580   53.350580
   AGM.dll   AGM 2008/08/27-18:10:41   53.355610   53.355610
   ahclient.dll    AdobeHelp Dynamic Link Library   1, 3, 12, 0
   aif_core.dll   AIF   1.0   53.352475
   aif_ogl.dll   AIF   1.0   53.352475
   amtlib.dll   AMTLib   2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)   53.352460
   amtservices.dll   AMTServices   2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)   53.352460
   ARE.dll   ARE 2008/08/27-18:10:41   53.355610   53.355610
   asneu.dll    AsnEndUser Dynamic Link Library   1, 6, 0, 8
   ATL80.dll   Microsoft® Visual Studio® 2005   8.00.50727.762
   authplay.dll
   AXE8SharedExpat.dll   AXE8SharedExpat 2008/06/11-20:19:53   NFR 53.348206   53.348206
   AXEDOMCore.dll   AXEDOMCore 2008/06/11-20:19:53   53.348206   53.348206
   Bib.dll   BIB 2008/08/27-18:10:41   53.355610   53.355610
   BIBUtils.dll   BIBUtils 2008/08/27-18:10:41   53.355610   53.355610
   cg.dll   NVIDIA Cg Runtime   2.0.0015
   cgGL.dll   NVIDIA Cg Runtime   2.0.0015
   CoolType.dll   CoolType 2008/08/27-18:10:41   53.355610   53.355610
   data_flow.dll   AIF   1.0   53.352475
   ExtendScript.dll   ExtendScript 2008/07/17-13:28:24   53.351316   53.351316
   FileInfo.dll   Adobe XMP FileInfo   4.2.2   53.352624
   FNP_Act_Installer.dll   FLEXnet Publisher (32 bit)   11.6.0.1 build 60959
   icucnv36.dll   International Components for Unicode 2008/03/20-16:33:10    Build gtlib_1.1 CL#7223
   icudt36.dll   International Components for Unicode 2008/03/20-16:33:10    Build gtlib_1.1 CL#7223
   image_flow.dll   AIF   1.0   53.352475
   image_runtime.dll   AIF   1.0   53.352475
   JP2KLib.dll   JP2KLib 2008/06/11-20:19:53   53.100857   53.100857
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0
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   mfc80DEU.dll   Microsoft® Visual Studio® 2005   8.00.50727.762
   mfc80ENU.dll   Microsoft® Visual Studio® 2005   8.00.50727.762
   mfc80ESP.dll   Microsoft® Visual Studio® 2005   8.00.50727.762
   mfc80FRA.dll   Microsoft® Visual Studio® 2005   8.00.50727.762
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   Photoshop.dll   Adobe Photoshop CS4   CS4
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   PSArt.dll   Adobe Photoshop CS4   CS4
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   shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300
   VersionCue.dll   Adobe VersionCue   4.0.0.0client1
   WRServices.dll   WRServices Friday May 30 2008 7:18:42   Build 0.7713   0.7713
Installed plug-ins:
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   Angled Strokes 11.0
   Bas Relief 11.0
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   Charcoal 11.0
   Chrome 11.0
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   Conté Crayon 11.0
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   SuperPNG 2.0
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   Variations 11.0 (11.0x001)
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Plug-ins that failed to load: NONE
Flash: 0
Installed TWAIN devices: NONE

My contact list does not show all my contacts.

My contact list does not show all my contacts. If I keypad a number not shown in the contacts it does know who that contact is. What can I do to show all contacts? I have 352 contacts in the phone.

Do you have different Groups for contacts? For example, perhaps you have some contacts stored on the device, some associated with a Yahoo account, and others associated with an Exchange account. If you have multiple groups like this, tap the "Groups" button at the top-left corner in Contacts and see if you're looking at only a subset of your contacts. There is an option to view "All Contacts", which summarizes them all for you.

Why does my ipod not show in devices on itunes

Help! I used to transfer itunes to my ipod nano without problem but now it's not showing in Devices. I have tried all the advice from apple, restarting the computer, checking for latest updates, etc but to no avail.

Hello there, Lorraine.
The following Knowledge Base article offers up some in-depth steps to troubleshoot. Some of these may be ones you have already tried, but each one can be the step that resolves your particular issue:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
If you're on a Mac, then this article is more applicable:
iTunes: iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/ts1410
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Aperture is not showing all photos in photo stream.

Aperture is not showing all photos in photo stream. I have re-set photo stream from within the aperture app, but it only downloads a small fraction of my photo stream. Any ideas?

Sorry but you're wrong, as the article that you quoted pointed out
Since your Mac has more storage than your iOS devices, your photos automatically download and your Mac keeps every photo from your Photo Stream by default

Z10 not showing all emails in folders (imap + gmail imap)

Hi
My Z10 is not showing all the emails in my imap email accounts (inc gmail). e.g. my inbox has 20 messages but the z10 only shows 10 of them. Same issue applies on some other folders.
Issue also applies on gmail imap account but does not seem to occur on my exchange account.
It also only appears to be affecting emails that are approx 1 or 2 weeks ago in this month.
Please help!

Hello,
Please check carefully your settings for your GMail account, especially the portion concerning "Sync Timeframe" (if visible to you, it depends on the integration method).
Check carefully also how these are labeled on GMail...Gmail technically uses labels and not folders, and the BB must interpret the labels into folders. So if a stray label is applied to these items, then that may be why they are suppressed from view.
You can also try removing and re-integrating the problem account.
You can also try ringing up your mobile service provider for formal support and potential escalation to BlackBerry for enhanced formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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The purchased items it is not showing all applications

I HAVE IPHONE 4S 16GB
WHEN I GO TO APP STORE FROM THE IPHONE TO THE PURCHASED ITEMS IT IS NOT SHOWING ALL APPLICATION WHICH ONE I DOWNLOADING
PLEASE I WANT A SOLUTION.

Hi, rsvip7.
I would recommend closing any open applications in multitasking and restarting the device. If unfamiliar with multitasking, I have included a screenshot on how to process an application close. Test the results after processing these steps by attempting to access your previous purchases.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If the issue persists, I would verify which Apple ID was used to make the purchases you are unable to locate. If the application is located on your computer, you can either Right-Click and Get Info on the selected media for Windows or Control-Click and Get Info for Mac. The Apple ID that was used to purchase the media will be on the Summary tab. You can also verify what Apple ID it was purchased with by accessing your purchase history by following the steps below.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
If the account used to purchase the missing content is different, you will need to login with that Apple ID in order to access prior purchases.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Hope that helps,
Jason H.

I tunes does not show all of the songs that are on my i pod

When I go to i tunes it does not show all the music that is on my ipod, since I got a new computer. I didn't change usernames or accounts or anything, how do I fix theis?

Where are you looking at in iTunes? Did you click the small black triangle next to your iPod under Devices in the left hand pane of iTunes to bring up a submenu of content. Click the on Music one. Is all of your content listed there?
B-rock

/mydevices URL not displaying all devices

We’re having an issue where the URL https://macserver.domain.com/mydevices not showing all the devices, although /profilemanager is? Any suggestions?
Server Details – Mountain Lion last updates I believe.
NOTE - The /mydevices page was working and all of a sudden most the devices have disappered.

Are we going to have to start enrolling all the devices again?
If this is the case then we'll probably just configure Apple configurator.

Why does Group created on Master console does not show any device count mapped on the managed Amp?

Q: Why does Group created on Master console does not show any device count mapped on the managed Amp?
A: When a group is created on master console it will be pushed to all the managed amp which is added with Manage group configuration enabled. The Group pushed to the managed amp will be created as Global group and you can create subscriber groups for the global group to which you will add the device into since we cannot add any devices into global group directly.
Hence there is no device added to the global group, on the master console it does not show any device count for the groups that are created on master console.

Laura Quitugua wrote:
Hi,
I have syced my outlook email with my iphone 4s and ipad.
Note that only the email account info (username, login, server) is sync'd.
The actual emails are not sync'd.
Opening an email on one device does nothing on teh other devices.

Text Entry Box not showing all text

I am creating a simple exercise where I would like the user to copy text from the course, paste it into word, and report back what the word count is. I thought perhaps the Text Entry Box would be the best way to go, since if you click on the existing (default) text, you can copy it. However after I place the paragraph of text in the box, and resize in the editor so that all the text shows, it does not show all the text when playing back, either previewd or published. It only shows the last few words of the last line at the top of the box.
Is there something I am missing? Or, is there an easier/better way to do what I need?
Thanks

Hi all
If this is Captivate 4, there may not be any need for a widget to do this. I'm guessing you haven't tried enabling the Scroll Bar for the Text Entry Box (TEB)?
When I just plop a TEB on a slide, I get this in edit view:
During playback it looks like this:
But if I edit the TEB properties and enable the Show Scrollbar option:
I get this in the output:
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

CUCM 8.5 Not showing all device licenses

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