CUCM 8.6.2.20000-2 update to SU3

Dear All,
I'm planning to upgrade CUCM from version 8.6.2.20000-2 to SU3 and my question is do i need to use the COP file named ciscocm.refresh_upgrade_v1.1.cop.sgn.
Thank you,

Hi,
Its required only for upgrade from 8.5 or earlier version. See the Installation Instructions from the below link...
http://www.cisco.com/web/software/282074295/102724/cucm-readme-862asu3.pdf
Regards,
Gnaneswaran M

Similar Messages

CUCM 8.6.2.20000 Pub & Sub DRF Local never starts when servers started

Anyone ever seen this? I'm running CUCM 8.6.2.20000 in my lab on Esxi5 VM's. Every time I gracefully shutdown the Pub and Sub, and turn them back on (this is a lab, hence the multiple on/offs) both Pub and Sub DRF local services never start. Never. DRF master starts, but not the two locals. I have to manually start them each and every time. Once they are started, no problems.

Hi,
Can you check whether you have any expired CAPF certificates in CUCM OS Admin page --> Security -- > Certificate management. If you do have you can delete the expired certs after confirming that there are valid certs available on the same page. Restart CAPF service after that.
We could also find the exact cause from the DRF local logs
Thanks,
Shenbagarajan

CUCM 9.1.1.20000-5 is supported by SAP CRM7.0?

My client has CUCM 9.1.1.20000-5, I need to know if it is compatible with SAP CRM 7.0

Hi Guys,
So I have been doing lots of reading and investigating before I decided to reply.
What I find is the following:
The MD5 Checksum on the Cisco CCO and on my PC is exactly the same and I have checked this using a MD5 tool. However, when I run the upgrade, the MD5 seems to be different (Do not see error about that).
I also think I may have insufficient space available and have verified this using RTMT. I tried to locate the LogPartitionLowWaterMarkexceeded and LogPartitionHighWaterMarkexceeded alerts in RTMT to adjust the thresholds but I do not see these alerts either in the logs.
I have adjusted the 9.1 ova template to match 10.5 requirements as discussed in the Cisco document and still get same error. Changed OS, VM Nic adapters, etc.
I have loaded the ciscocm.vmware-disk-size-reallocation-1.0.cop.sgn file as well.
Everything I am referring is in the doc attached. I am out of ideas now.

VG224 MGCP can´t register to CUCM 8.6.2-20000-2

I have tried to register cisco VG224 to CUCM 8.6 like MGCP gateway but it fail to register, any idea why this issue?

Yes I have configure the FQDN of the gateway in CUCM.
Debug logs Are:
VGALP01(config)#
*Mar 1 01:59:49.927: //-1/xxxxxxxxxxxx/MGCP/mgcpapp_process_sys_msg(208):[lvl=0]MGCP sys msg: (EXTERNAL_EVENT)
*Mar 1 01:59:49.927: //-1/xxxxxxxxxxxx/MGCP/xlate_mgcp_sys_ev(69):[lvl=0]xlate sys msg: (EXTERNAL_EVENT, 63FE0988)
*Mar 1 01:59:49.927: //-1/xxxxxxxxxxxx/MGCP/mgcpapp_process_sys_msg(217):[lvl=0]sys msg values: (INVALID MGCP EVENT, 0, , 3647, CALL_IDLE)
*Mar 1 01:59:49.927: //-1/xxxxxxxxxxxx/MGCP/mgcp_handle_cmapp_event(442):[lvl=0]process
*Mar 1 01:59:49.927: //-1/xxxxxxxxxxxx/MGCP/xgcp_endpt_get_by_ifn(1330):[lvl=0]Entered
*Mar 1 01:59:49.927: //-1/xxxxxxxxxxxx/MGCP/xgcp_endpt_get_tree_link_by_ifn(1149):[lvl=0]Entered
*Mar 1 01:59:49.927: //-1/xxxxxxxxxxxx/MGCP/xgcp_endpt_compute_key(198):[lvl=0]type -1 slot FFFFFFFF subunit 0000
*Mar 1 01:59:49.927: //-1/xxxxxxxxxxxx/MGCP/xgcp_endpt_get_tree_link_by_ifn(1161):[lvl=0]computed key 0xF0000000
*Mar 1 01:59:49.927: //-1/xxxxxxxxxxxx/MGCP/mgcp_cmapp_send_rsip(407):[lvl=1]Send-RSIP: Sending gw host is VGALP01.volcan.com, endpt is *
*Mar 1 01:59:49.927: //-1/xxxxxxxxxxxx/MGCP/mgcp_root_get_profile(1905):[lvl=0]Entered
*Mar 1 01:59:49.927: //-1/xxxxxxxxxxxx/MGCP/mgcp_send_rsip_msg(737):[lvl=0]Entered
*Mar 1 01:59:49.927: //-1/xxxxxxxxxxxx/MGCP/mgcp_build_packet(864):[lvl=0]Entered
*Mar 1 01:59:49.927: //-1/xxxxxxxxxxxx/MGCP/mgcp_estimate_msg_buf_length(496):[lvl=1]328 bytes needed for header
*Mar 1 01:59:49.927: //-1/xxxxxxxxxxxx/MGCP/mgcp_estimate_msg_buf_length(785):[lvl=1]344 bytes needed after checking parameter lines
*Mar 1 01:59:49.927: //-1/xxxxxxxxxxxx/MGCP/mgcp_estimate_msg_buf_length(808):[lvl=1]344 bytes needed after cheking SDP lines
*Mar 1 01:59:49.927: //-1/xxxxxxxxxxxx/MGCP/mgcp_build_parameter_lines(9499):[lvl=0]Entered
*Mar 1 01:59:49.927: //-1/xxxxxxxxxxxx/MGCP/mgcp_val_mandatory_parms(13005):[lvl=0]Entered
*Mar 1 01:59:49.931: //-1/xxxxxxxxxxxx/MGCP/mgcp_build_restart_method(12063):[lvl=0]Entered
*Mar 1 01:59:49.931: //-1/xxxxxxxxxxxx/MGCP/mgcp_build_restart_method(12085):[lvl=0]SUCCESS: Building Restart Method (RM:) OK
*Mar 1 01:59:49.931: //-1/xxxxxxxxxxxx/MGCP/mgcp_build_parameter_lines(9802):[lvl=0]SUCCESS: Building MGCP Parameter lines is OK
*Mar 1 01:59:49.931: //-1/xxxxxxxxxxxx/MGCP/mgcp_build_packet(1018):[lvl=1]SUCCESS: MGCP message building OK - END of building
*Mar 1 01:59:49.931: //-1/xxxxxxxxxxxx/MGCP/MGCP_NEDB_get_next_addr(1211):[lvl=1]
NOTIFY ENTITY = 10.24.130.11
next->10.24.130.11
*Mar 1 01:59:49.931: MGCP Packet sent to 10.24.130.11:2427--->
RSIP 957884407 *@VGALP01.volcan.com MGCP 0.1
RM: restart
<---
*Mar 1 01:59:49.931: //-1/xxxxxxxxxxxx/MGCP/mgcp_endpt_record_rsip(615):[lvl=0]Entered
*Mar 1 01:59:49.931: //-1/xxxxxxxxxxxx/MGCP/mgcp_send_rsip_msg(882):[lvl=1]Manually recroding RSIP method
*Mar 1 01:59:49.931: //-1/xxxxxxxxxxxx/MGCP/mgcp_endpt_record_rsip(615):[lvl=0]Entered
*Mar 1 01:59:49.931: //-1/xxxxxxxxxxxx/MGCP/mgcp_enq_retx_rsip_msg(396):[lvl=0]Entered
*Mar 1 01:59:49.931: //-1/xxxxxxxxxxxx/MGCP/mgcp_add_trans_id_rec(1137):[lvl=1]Add trans id (957884407, 646D36B8) record
*Mar 1 01:59:49.931: //-1/xxxxxxxxxxxx/MGCP/mgcp_stw_timer_start(393):[lvl=0]timer type 0, duration 500
*Mar 1 01:59:49.931: //-1/xxxxxxxxxxxx/MGCP/mgcp_stw_timer_start(393):[lvl=0]timer type 15, duration 20000
*Mar 1 01:59:49.935: //-1/xxxxxxxxxxxx/MGCP/mgcp_count_active_mgc_msg_stat(239):[lvl=1]MGC stat - 10.24.130.11, total=47, succ=0, failed=46
*Mar 1 01:59:49.935: MGCP Packet received from 10.24.130.11:2427--->
500 957884407
<---
*Mar 1 01:59:49.935: //-1/xxxxxxxxxxxx/MGCP/mgcpapp_process_mgcp_msg(3536):[lvl=0] :
*Mar 1 01:59:49.935: //-1/xxxxxxxxxxxx/MGCP/mgcp_parse_packet(312):[lvl=0]call mgcp_parse_header
*Mar 1 01:59:49.935: //-1/xxxxxxxxxxxx/MGCP/mgcp_parse_packet(316):[lvl=0]out mgcp_parse_header
*Mar 1 01:59:49.935: //-1/xxxxxxxxxxxx/MGCP/mgcp_parse_packet(326):[lvl=1]SUCCESS: - MGCP Header parsing was OK
*Mar 1 01:59:49.935: //-1/xxxxxxxxxxxx/MGCP/mgcp_parse_packet(344):[lvl=2]SUCCESS: - END of Parsing
*Mar 1 01:59:49.935: //-1/xxxxxxxxxxxx/MGCP/mgcp_msg_ack(6687):[lvl=0]Entered
*Mar 1 01:59:49.935: //-1/xxxxxxxxxxxx/MGCP/mgcp_count_active_mgc_msg_stat(239):[lvl=1]MGC stat - 10.24.130.11, total=47, succ=0, failed=47
*Mar 1 01:59:49.935: //-1/xxxxxxxxxxxx/MGCP/mgcp_mp_get_not_entity(830):[lvl=2]Invalid parameter (pkt 0x640982F8 pkt->mgcp_parm_lines 0x00000000)
*Mar 1 01:59:49.935: //-1/xxxxxxxxxxxx/MGCP/mgcp_check_for_redirection(6548):[lvl=1]endpt * was not redirected
*Mar 1 01:59:49.935: //-1/xxxxxxxxxxxx/MGCP/mgcp_msg_ack(6759):[lvl=1]Removing msg : RSIP 957884407 *@VGALP01.demo.com MGCP 0.1
RM: restart
*Mar 1 01:59:49.935: //-1/xxxxxxxxxxxx/MGCP/mgcp_msg_ack(6831):[lvl=0] Received ACK for RSIP, setting the restart method to NONE
*Mar 1 01:59:49.935: //-1/xxxxxxxxxxxx/MGCP/mgcp_check_and_send_pending_rsip(2116):[lvl=0]Entered
*Mar 1 01:59:49.935: //-1/xxxxxxxxxxxx/MGCP/mgcp_check_endpt_ext_and_free_rsip_info(3320):[lvl=0]Entered
*Mar 1 01:59:49.939: //-1/xxxxxxxxxxxx/MGCP/mgcpapp_process_socket(3647):[lvl=0]Entered
*Mar 1 02:00:19.927: //-1/xxxxxxxxxxxx/MGCP/mgcpapp_process_sys_msg(208):[lvl=0]MGCP sys msg: (EXTERNAL_EVENT)
*Mar 1 02:00:19.927: //-1/xxxxxxxxxxxx/MGCP/xlate_mgcp_sys_ev(69):[lvl=0]xlate sys msg: (EXTERNAL_EVENT, 63FE099C)
*Mar 1 02:00:19.927: //-1/xxxxxxxxxxxx/MGCP/mgcpapp_process_sys_msg(217):[lvl=0]sys msg values: (INVALID MGCP EVENT, 0, , 3647, CALL_IDLE)
*Mar 1 02:00:19.927: //-1/xxxxxxxxxxxx/MGCP/mgcp_handle_cmapp_event(442):[lvl=0]process
*Mar 1 02:00:19.927: //-1/xxxxxxxxxxxx/MGCP/xgcp_endpt_get_by_ifn(1330):[lvl=0]Entered
*Mar 1 02:00:19.927: //-1/xxxxxxxxxxxx/MGCP/xgcp_endpt_get_tree_link_by_ifn(1149):[lvl=0]Entered
*Mar 1 02:00:19.927: //-1/xxxxxxxxxxxx/MGCP/xgcp_endpt_compute_key(198):[lvl=0]type -1 slot FFFFFFFF subunit 0000
*Mar 1 02:00:19.927: //-1/xxxxxxxxxxxx/MGCP/xgcp_endpt_get_tree_link_by_ifn(1161):[lvl=0]computed key 0xF0000000
*Mar 1 02:00:19.927: //-1/xxxxxxxxxxxx/MGCP/mgcp_cmapp_send_rsip(407):[lvl=1]Send-RSIP: Sending gw host is VGALP01.volcan.com, endpt is *
*Mar 1 02:00:19.927: //-1/xxxxxxxxxxxx/MGCP/mgcp_root_get_profile(1905):[lvl=0]Entered
*Mar 1 02:00:19.927: //-1/xxxxxxxxxxxx/MGCP/mgcp_send_rsip_msg(737):[lvl=0]Entered
*Mar 1 02:00:19.927: //-1/xxxxxxxxxxxx/MGCP/mgcp_build_packet(864):[lvl=0]Entered
*Mar 1 02:00:19.927: //-1/xxxxxxxxxxxx/MGCP/mgcp_estimate_msg_buf_length(496):[lvl=1]328 bytes needed for header
*Mar 1 02:00:19.927: //-1/xxxxxxxxxxxx/MGCP/mgcp_estimate_msg_buf_length(785):[lvl=1]344 bytes needed after checking parameter lines
*Mar 1 02:00:19.927: //-1/xxxxxxxxxxxx/MGCP/mgcp_estimate_msg_buf_length(808):[lvl=1]344 bytes needed after cheking SDP lines
*Mar 1 02:00:19.927: //-1/xxxxxxxxxxxx/MGCP/mgcp_build_parameter_lines(9499):[lvl=0]Entered
*Mar 1 02:00:19.927: //-1/xxxxxxxxxxxx/MGCP/mgcp_val_mandatory_parms(13005):[lvl=0]Entered
*Mar 1 02:00:19.931: //-1/xxxxxxxxxxxx/MGCP/mgcp_build_restart_method(12063):[lvl=0]Entered
*Mar 1 02:00:19.931: //-1/xxxxxxxxxxxx/MGCP/mgcp_build_restart_method(12085):[lvl=0]SUCCESS: Building Restart Method (RM:) OK
*Mar 1 02:00:19.931: //-1/xxxxxxxxxxxx/MGCP/mgcp_build_parameter_lines(9802):[lvl=0]SUCCESS: Building MGCP Parameter lines is OK
*Mar 1 02:00:19.931: //-1/xxxxxxxxxxxx/MGCP/mgcp_build_packet(1018):[lvl=1]SUCCESS: MGCP message building OK - END of building
*Mar 1 02:00:19.931: //-1/xxxxxxxxxxxx/MGCP/MGCP_NEDB_get_next_addr(1211):[lvl=1]
NOTIFY ENTITY = 10.24.130.11
next->10.24.130.11
*Mar 1 02:00:19.931: MGCP Packet sent to 10.24.130.11:2427--->
RSIP 957884409 *@VGALP01.demo.com MGCP 0.1
RM: restart
<---

CUCM 8.6.2.20000-2 integrated with Office 365?

Hi people,
VOICE MAIL APPLICATION:
Does anybody knows something like that? How to integrate with Cisco Unified Communication Manager 8.6? It is similar the integration with Exchange 2010?
Best regards,
Daniel

Unless you can create a SIP trunk on Office 365 and allow traffic to pass between CUCM and Office 365 across the SIP trunk it would not work. Cisco never supported any Exchange UM for voicemail, it works, but if you have issues Cisco is not going to help you there. No different here, if you can get it to work based on the above, then support is on you.
HTH,
Chris

SIP Profile in CUCM 7.1.2.20000-2 issues

I am running into an issue in my production system regarding SIP Profiles. I have created a new SIP Profile that I need to use in some SIP Trunks. I need to cut down the "retry INVITE" from the default 6 to 3 to speed up a route group and route list hunt. However; I have set this option to three and the system continues to send 6 default invites. I have reset everything I can think of that uses this SIP Profile and to no avail. I have a 6.x CUCM system that honors this, an an 8.6 system that honors this - but the 7.1.2 system will not cut the retry INVITE down to what I specify. Any thoughts or help would be appreciated.
-Jeff

As far as I know you can't change that on CUCM.
On CME you can.
Bye,
Jan
Sent from Cisco Technical Support iPad App

Is UCCX - 8.5.1.11001-35 (8.5.1 SU1) compatible with CUCM - 8.6.1.20000-1 (8.6 1a)

Hi,
I am referring the UCCX 8.5 compatibility matrix:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf
Per the above document, UCCX 8.5.1 SU1 is compatible with CUCM 8.6.1, it doesn't specify whether it is compatible with CUCM 8.6.1a.
Can someone shed some light, is it safe to assume that CUCM 8.6.1a is also compatible?
Thanks in advance,
inner_silence

Su's are also supported.
Here are 2 examples which will answer both your questions.
If CUCM 8.5(1)SU1 is qualified with UCCX 8.5(1), then all ES of CUCM 8.5(1)SU1 is considered qualified with UCCX 8.5(1).
If CUCM 8.5(1) is qualified with UCCX 8.5(1), then all SU of CUCM 8.5(1)SU1 is considered qualified with UCCX 8.5(1).
Hope this clarifies.
Shirish

CUCM 9.1.1.20000-5 don't have the device packages for 8831

Hi all,
I have just tried to add the device for 8831 and I didnt see that option available? Can someone guide be to getting the device packages for this version. I went on the software download site and it didnt have any device packages for that version of call manager.
Please advise what are my next steps?

Hi,
you can refer the matrix.What is the UCXN version u are using ?
Supported Version Combinations for Cisco Unity Connection 2.x and Later with Cisco Unified Communications Manager
Cisco Unity Connection
2.x and Later
Cisco Unified Communications Manager
9.1(2), 9.1(1), 9.0(1),8.6(2),8.6(1),8.5(1),8.0(x), 7.1(x), 7.0(x), 6.1(x), 6.0(x), 5.1(x), 5.0(x), 4.3(x), 4.2(x), 4.1(3)
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/compatibility/matrix/cucsccpmtx.html#wp100363
you can upgrade if your H/W permits and u have UCSS/ESW contract .Also, if looking for any new features on UCXN 9
regds,
aman

CUCM Replication after a restore

Hi All,
I have just completed a restore of a CUCM 9.1.1.20000-5 Publisher and Subscriber, all seems to be ok however replication is broken bewteen the two servers.
When I run "utils dbreplication runtimestate" from the publisher, it fails with the following:
admin:utils dbreplication runtimestate
DB and Replication Services: ALL RUNNING
DB CLI Status: No other dbreplication CLI is running...
Cluster Replication State: BATCHING SYNC Requests from nodes at: 2013-12-06-14-59
     Sync Request Progress: Received 1 node requests for DB sync
     Sync Request Errors: NO ERRORS
Traceback (most recent call last):
File "/usr/local/cm/bin/DbReplRTstate.py", line 1143, in ?
    maxTime = getMaxDelay()
File "/usr/local/cm/bin/DbReplRTstate.py", line 604, in getMaxDelay
    (rhostname, aliaslist, ipaddrlist) = socket.gethostbyaddr(temp[1])
socket.herror: (2, 'Host name lookup failure')
when i check the DB status from the reports, my pubnlisher is status = 3 (bad) and the publisher is status = 4 (initializing)
I have tried to reset the replication etc but dont seem to be getting anywhere.
Any help appreciated.
Thanks
Jason

THanks Guys,
No issues with the restore.
Nothing changed in regrads to hostname, ip, etc. All details were kept the same.
The new hardwrae is a VMserver, we are testing the backup and restore process in the event of a DR failure.
All looks to be working Ok, phones are registered and making calls updates made to DN and Users and being replicatied but the Replica state is still showing 3 - Bad.
I have working through the doc that Ajay has mentioned, and replication foes through the steps and I can see it initalising but then after a while it go back to state 3.
Thanks
Jason

CUCM 8.6.2 Web Administration Page is being blocking occasionally

Hi Everyone:
I have a little problem with the administration page of the CUCM 8.6.2.20000-2. The web page (occasionally) go to blank page (in publisher or subscriber). The only thing that I can do to restablish the service is restart by SSH the service Cisco Tomcat.
The same thing happend when I am working and suddenly I press any link or access and the page go to blank. When this situation occur, the other functions are fine, the only problem is with the web page. I have tried with different browsers like IE, Mozilla, Chrome but the result is the same. I have checked the RTMT but I can not see anything wrong.
What can it happen? Any idea? Any advice?
I appreciate your help. Thanks.

Hi there,
How often does this occur? There is an issue with Tomcat and CUCM 8.6 in regards to AXL requests:
CSCty36110 - CUCM 8.6 Tomcat OOM with "com.rsa.sslj.x.cu" suspect under high AXL Load
Description
Symptom:
Tomcat becomes unreachable or inaccessible after a number of days. So far the observed timeframe tends to be between 7 and 20 days.
If the generated hprof shows the main suspect as "com.rsa.sslj.x.cu" then this is most likely the cause.
Conditions:
This has been observed in environments where a very large number of AXL queries are done on the CUCM server.
Workaround:
Restart the Tomcat service on the CLI using "utils service restart Cisco Tomcat".
Prevent the external application from performing AXL queries. This is usually not a feasible workaround as AXL queries are a requirement for basic functionality of some applications.
HTH,
Chris

Is there a way to BULK COLLECT with FOR UPDATE and not lock ALL the rows?

Currently, we fetch a cursor on a few million rows using BULK COLLECT.
In a FORALL loop, we update the rows.
What is happening now, is that we run this procedure at the same time, and there is another session running a MERGE statement on the same table, and a DEADLOCK is created between them.
I'd like to add to the cursor the FOR UPDATE clause, but from what i've read,
it seems that this will cause ALL the rows in the cursor to become locked.
This is a problem, as the other session is running MERGE statements on the table every few seconds, and I don't want it to fail with ORA-0054 (resource busy).
What I would like to know is if there is a way, that only the rows in the
current bulk will be locked, and all the other rows will be free for updates.
To reproduce this problem:
1. Create test table:
create table TEST_TAB
ID1 VARCHAR2(20),
ID2 VARCHAR2(30),
LAST_MODIFIED DATE
2. Add rows to test table:
insert into TEST_TAB (ID1, ID2, LAST_MODIFIED)
values ('416208000770698', '336015000385349', to_date('15-11-2009 07:14:56', 'dd-mm-yyyy hh24:mi:ss'));
insert into TEST_TAB (ID1, ID2, LAST_MODIFIED)
values ('208104922058401', '336015000385349', to_date('15-11-2009 07:11:15', 'dd-mm-yyyy hh24:mi:ss'));
insert into TEST_TAB (ID1, ID2, LAST_MODIFIED)
values ('208104000385349', '336015000385349', to_date('15-11-2009 07:15:13', 'dd-mm-yyyy hh24:mi:ss'));
3. Create test procedure:
CREATE OR REPLACE PROCEDURE TEST_PROC IS
TYPE id1_typ is table of TEST_TAB.ID1%TYPE;
TYPE id2_typ is table of TEST_TAB.ID2%TYPE;
id1_arr id1_typ;
id2_arr id2_typ;
CURSOR My_Crs IS
SELECT ID1, ID2
FROM TEST_TAB
WHERE ID2 = '336015000385349'
FOR UPDATE;
BEGIN
OPEN My_Crs;
LOOP
FETCH My_Crs bulk collect
INTO id1_arr, id2_arr LIMIT 1;
Forall i in 1 .. id1_arr.COUNT
UPDATE TEST_TAB
SET LAST_MODIFIED = SYSDATE
where ID2 = id2_arr(i)
and ID1 = id1_arr(i);
dbms_lock.sleep(15);
EXIT WHEN My_Crs%NOTFOUND;
END LOOP;
CLOSE My_Crs;
COMMIT;
EXCEPTION
WHEN OTHERS THEN
RAISE_APPLICATION_ERROR(-20000,
'Test Update ' || SQLCODE || ' ' || SQLERRM);
END TEST_PROC;
4. Create another procedure to check if table rows are locked:
create or replace procedure check_record_locked(p_id in TEST_TAB.ID1%type) is
cursor c is
select 'dummy'
from TEST_TAB
WHERE ID2 = '336015000385349'
and ID1 = p_id
for update nowait;
e_resource_busy exception;
pragma exception_init(e_resource_busy, -54);
begin
open c;
close c;
dbms_output.put_line('Record ' || to_char(p_id) || ' is not locked.');
rollback;
exception
when e_resource_busy then
dbms_output.put_line('Record ' || to_char(p_id) || ' is locked.');
end check_record_locked;
5. in one session, run the procedure TEST_PROC.
6. While it's running, in another session, run this block:
begin
check_record_locked('208104922058401');
check_record_locked('416208000770698');
check_record_locked('208104000385349');
end;
7. you will see that all records are identified as locked.
Is there a way that only 1 row will be locked, and the other 2 will be unlocked?
Thanks,
Yoni.

I don't have database access on weekends (look at it as a template)
suppose you
create table help_iot
(bucket number,
id1    varchar2(20),
constraint help_iot_pk primary key (bucket,id1)
organization index;not very sure about the create table syntax above.
declare
maximal_bucket number := 10000; -- will update few hundred rows at a time if you must update few million rows
the_sysdate date := sysdate;
begin
truncate table help_iot;
insert into help_iot
select ntile(maximal_bucket) over (order by id1) bucket,id1
    from test_tab
   where id2 = '336015000385349';
for i in 1 .. maximal_bucket
loop
    select id1,id2,last_modified
      from test_tab
     where id2 = '336015000385349'
       and id1 in (select id1
                     from help_iot
                    where bucket = i
       for update of last_modified;
    update test_tab
       set last_modified = the_sysdate
     where id2 = '336015000385349'
       and id1 in (select id1
                     from help_iot
                    where bucket = i
    commit;
    dbms_lock.sleep(15);
end loop;
end;Regards
Etbin
introduced the_sysdate if last_modified must be the same for all updated rows
Edited by: Etbin on 29.11.2009 16:48

CUCm , UCCX & QM upgrading

we have the following :
     -CUCM 7.0.2.20000-5
     -UCCX   7.0(1)SR05_Build504
     -QM      2.6.2.7
we have to upgrade all of these components to 9.X
so how should i do the windows to linux upgrade for the CUCM and UCCX and what is the upgrade path ?
should i start with CUCM or UCCX first ?

Hi,
Sequesnce for upgrade :
1. CUCM Publisher
2. CUCM Subscriber
3. UCCX nodes
4. QM.
Process :
CUCM 9.x (pls note below is the process for v7.1.5)
1. Install 7.1.5 in Vmware using the 9.1.2 OVA template with Linux version 3 32 bit with same setting as production server.
2. Restore the DRS backup to 7.1.5 VM.
3.Now you can upgrade the 7.1.5 to 9..1.2 in VM with switch to new version.
4. Once completed just shut down the Guest OS in Vsphere and go to edit setting --> option change the OS version to 32 bit.
5. Start the VM.
6. Take the 9.1.2 backup.
7. Install the 9.1.2 as fresh and restore the back from upgrade 9.1.2 VM
(Attaching Jump to 9 procedure document for your reference - http://tinyurl.com/oqtt9u5 )
UCCX 9.x:
1. Upgrade UCCX 7.0(1)SR5 to UCCX 7.0(2)ES3
2. Backup UCCX 7.0(2)ES3 using PUT tool
3.Keep it in the SFTP server 3. Install UCCX 9 on Cisco UCS
4. Follow the initial configuration in the below link to restore backup.
http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/installation/guide/UCCX_BK_C8834893_00_cisco-unified-contact-center-express_chapter_010.html#UCCX_TK_SA57D312_00
QM9.x:
Please refer the below link for upgrading Qm 2.7 to 9.x.
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/workforce_optimization/qm_9x/installation/guide/qm90-installation-user-guide-cisco.pdf
Good luck.

CUCM 9.1.1 Critical Error on Install

Hi All,
I'm trying to install CUCM 9.1.1 on UCS Blade (UCS B200 M2, PID: N20-B6625-1).
I keep getting Critical Error as soon as the install startes the Database installation. It is a new install and i'm using OVA template from Cisco website
Your help will be much appreciated.
Thanks
Mohammed

Hi Mohammed,
that's a common problem of CUCM 9.1.1.20000-5 setup on Vmware: it doesn't seem to be related to some hardware incompatibility (I tried the installation on three different infrastructures, with the same error), but just a problem of this release.
The only solution I found was to install 9.1.1.10000-11 (or a previous version) and then apply the 9.1.1.20000 patch during the setup: probably you will still get a critical error, but the installation process seems to complete correctly...at least in my case.
I'm still waiting for an official answer from Cisco TAC.
Gianmaria

Cisco 3905 problem / remote site

Hi all!
Information:
I have CUCM 8.6.2.20000-2 and many Cisco IP Phone 3905 (SIP). Some of them deployed in central office and some in remote sites.
Phone information:
Boot Version: 3905.0-0-0-01-01
DSP Version: 12.0.0.8
Application: 3905.9-2-2-0
Symptoms:
In remote sites only!
The phone is registered and working fine. However, after few hours idle state I lift the handset, dial any number and nothing happens. Drop the call and try again 2-3 times. After that either call passed or get permanent busy tone (need to reboot the phone to work again).
The phone is marked as registered on CUCM and I hear dial tone when lifted the handset.
I cannot collect debug messages from phones, because as soon as I login via telnet it going work fine.
There is no such problem in central office.
Phones print following messages in terminal all the time:
17:07:10:302 x [CENTRAL] CDP/LLDP-MED CB function is called
17:07:26:491   [sip] 03:58:24.490    pjsua_acc.c SIP outbound status for acc 0 is not active
17:07:26:495   [sip] 03:58:24.494    pjsua_acc.c "п°п╦я┘п╟п╦п╩ п я┐пЇя▄п╪п╦пҐ"<sip:[email protected]:5060>: registration success, status=200 (OK              ), will re-register in 120 seconds
17:07:26:502   [sip] 03:58:24.500         pjcu.c pjcu_on_reg_state2(), Account["п°п╦я┘п╟п╦п╩ п я┐пЇя▄п╪п╦пҐ"<sip:[email protected]:5060>] : OK,               status=200
17:07:26:506 x [pcu] pcuRcvHandler(CALL), SRV_EV, eid=0, cid=65535,
17:07:26:510 x [pcu] [pcux_insrv_cb():7071] CUCM_DateTime:Mon, 27 May 2013 11:07:26 GMT
17:07:26:511 x [pcu] Sync time from server: Mon, 27 May 2013 11:07:26 GMT
17:07:26:515 x [pcu] [set_svr_type][1599] Bfe active_server_idx=0, serverType=0
17:07:26:515 x [pcu] [set_svr_type][1602] Aft serverType=0, Server Number=2
17:07:26:531   [ipps] ----- PCU: CC_SRV, pid=0, eid=0, cid=65535 -----
17:07:26:532   [ipps] In func: remoteNtyEvtProcess(), lib = 0, cid = 65535, ntyEv = 0
17:07:26:533 f [ipps] In func: remoteNtyEvtProcess(), recv inservice nty, svrType = 0, cause = 0
17:07:26:534 f [MMI] <RCV>: In func: ui_nty(), lid = 0, cid = 65535, ntyEv = 0
17:07:26:535 x [CENTRAL] IPPS CB function(RegStatus) is called (1) with Line (0)
17:07:26:536 f [ipps] In func: mlcu_isKpmlEnabled(), KPML value = 3, blRet = 1
17:07:26:537 x [CENTRAL] Enter FSM: State(STANDBY) | Event(REGISTER_OK) | Cause(0)
17:07:26:540 x [CENTRAL] Unexpected event REGISTER_OK (cause=0) at STANDBY state
17:07:26:541 x [CENTRAL] Waiting event in STANDBY
17:07:58:990 x [CENTRAL] CDP/LLDP-MED CB function is called
17:08:39:022   [sip] 03:59:37.021         pjcu.c pjcuRcvHandler(KA), KA_REQUEST, eid=-1, p1=192.168.70.1:5060
17:08:39:040   [sip] 03:59:37.036         pjcu.c pjcu_rpt_ka_status(), target(192.168.70.1:5060): status=1, id=27
17:08:39:044 x [pcu] pcuRcvHandler(KA), KA_RESPONSE, eid=0, addr=192.168.70.1:5060, status=1
17:08:39:050 x [pcu] [pcu_polling_sipserver_thread():1478] mark!
17:08:54:130 x [CENTRAL] CDP/LLDP-MED CB function is called
Thanks for your help.

There are 2 versions of firmware on cisco.com. cmterm-3905.9-2-1-0 is the default firmware going with CUCM 8.6.2.20000-2 for 3905 phones and cmterm-3905.9-2-2-0 I've installed recently. Both versions of firmware with same problems.
       Some new information. I get traffic dump with wireshark.
INVITE sip:[email protected]:5060;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 192.168.70.86:3457;rport;branch=z9hG4bKPjdp3HjFLs7Dy03RL9ce.16qung.tOq5O3
Max-Forwards: 70
From: "............ .............." ;tag=5a25b465-747b-4c31-a020-1a9636827427
To: sip:[email protected]
Contact: ;+sip.instance="";+u.sip!devicename.ccm.cisco.com="SEP10BD18DD3F59";+u.sip!model.ccm.cisco.com="592"
Call-ID: e9edcc43-6a9b-42b8-8efc-99f702b313d1
CSeq: 28324 INVITE
Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
User-Agent: Cisco-CP3905/9.2.1
Supported: replaces,join,sdp-anat,norefersub,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-monrec,X-cisco-config,X-cisco-sis-4.0.0,X-cisco-xsi-7.0.1
Expires: 900
Accept: application/sdp
Allow-Events: kpml,dialog
Remote-Party-ID: "............ ..............";privacy=off
Content-Type: application/sdp
Content-Length:   294
As you can see phone trying to invite [email protected]:5060, BUT I dial 7103 DN from 7102. So where are other numbers? Bug?

CUPS 8.6.1 on VMware Workstation 7.1.2 - After reboot of host, CUPS is unreachable

Hi,
after installing CUPS 8.6.1.10000-34 in VMware Workstation 7.1.2 build-301548 and eventually rebooting the host, CUPS is not reachable via IP anymore, i.e. ping from physical NIC of the host to virtual NIC of the CUPS VM fails (Destination Host Unreachable). This also applies vice versa, as well as to HTTP/HTTPS, SSH traffic, etc.
Before the reboot of the host, there were no issues. The reboot had to be done, due to system updates.
The suprising fact is, that the CUPS can ping the CUCM (8.6.2.20000-2, also running on the same host and VMware Workstation), but no other machine.
In order to disqualify firewall issues, I turned off the host's firewall, as well as the iptables firewall of the CUPS. However the issue still persisted.
Did anyone run in the same problem? So far the only solution was to reinstall CUPS and not to turn off the host...which is not really acceptable, even in a test environment.
Thanks a lot in advance for your help!
Kind regards
Igor Lukic

The usual problem is that the Cisco OS comes with the WMware drivers for ESXi and not Workstation. As a result the NIC does not come up correctly. Anything that takes down the NIC and brings it up again (such as changing the gateway address) will work until the next time you reboot.
Update the WMware driver in your CUPS
With the CUPS running in WMware use VM/Install WMware tools.
Then on the CLI of CUPS enter: utils vmtools upgrade
You can also check which versions of the WMware driver is installed with: utils vmtools status
Graham

CUCM 8.6.2.20000-2 update to SU3

Similar Messages

Maybe you are looking for