CUCM 8.6.2 - SURL Buttons Issue related to Extension Mobility

Hello Guys,
we are running a CUCM 8.6.2.22900-2 with the extension mobility service. One the user device profiles we have applied several third application services via SURL buttons.  Actually I though it does not matter, what device type I choose during the UDP Creation. The Buttons should appear on every model, which support SURL.
When I log into a 8945 with a 9971 user device profile, the SURL buttons do not show. It only works, if I create a dedicate UDP Profile with the 8945 type as base. The same for other models of the 89er/99er Series.
Can you help? Is this a bug?
Thanks.              

Chris:
Thanks for the input.  We do have the LDAP configured,  we are using LDAPS.  It is looking like port 636 form the CUP server is trying to reach out to the AD server so we are opening up that port to test if that is out issue.  636 is open from CUCM to AD but not CUP to AD.
TD

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    Regards,
    Yoganand.V

  • I am having issues related to storage and I believe this is causing my computer to slow down. "Other" files part is the major occupier(180 GB). I have done Omni disk and multiple other cleaning(iTunes-device, restart, etc), yet have not been able to empty

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    Below is the result:
    Hardware Information:
              MacBook Pro (15-inch, Mid 2009)
              MacBook Pro - model: MacBookPro5,3
              1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 9400M - VRAM: 256 MB
              NVIDIA GeForce 9600M GT - VRAM: 512 MB
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0
              AirPlay: Version: 1.9
              AppleAVBAudio: Version: 2.0.0
              iSightAudio: Version: 7.7.3
    Startup Items:
              HP IO - Path: /Library/StartupItems/HP IO
    System Software:
              OS X 10.9 (13A603) - Uptime: 3 days 22:8:6
    Disk Information:
              ST9500420ASG disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 499.25 GB (220.49 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS23N 
    USB Information:
              Apple Inc. Built-in iSight
              Apple Internal Memory Card Reader
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
              com.rim.driver.BlackBerryUSBDriverInt          (0.0.64)
              com.livedrive.filesystems.livedrivefs          (2.1.14)
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [loaded] com.adobe.versioncueCS4.plist
              [loaded] com.creativebe.MainMenuHelper.plist
              [loaded] com.macpaw.CleanMyMac2.Agent.plist
              [loaded] com.magican.castle.plist
              [loaded] com.microsoft.office.licensing.helper.plist
              [loaded] com.rim.BBDaemon.plist
              [failed] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist
    Launch Agents:
              [loaded] com.adobe.CS4ServiceManager.plist
              [loaded] com.hp.messagecenter.launcher.plist
              [loaded] com.hp.productresearch.plist
              [loaded] com.rim.BBLaunchAgent.plist
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist
              [failed] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
              [failed] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
              [failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
              [failed] com.UninstallerTool.plist
              [failed] com.VolumeWatcherTool.plist
              [failed] com.zeobit.MacKeeper.Helper.plist
    User Login Items:
              BlackBerry Device Manager
              HP Scheduler
    3rd Party Preference Panes:
              Adobe Version Cue CS4
              DC30 Xact Driver Panel
              Flash Player
              Flip4Mac WMV
              Perian
    Internet Plug-ins:
              AdobePDFViewer.plugin
              AdobePDFViewerNPAPI.plugin
              Default Browser.plugin
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              Flip4Mac WMV Plugin.plugin
              iPhotoPhotocast.plugin
              JavaAppletPlugin.plugin
              OfficeLiveBrowserPlugin.plugin
              QuickTime Plugin.plugin
              SharePointBrowserPlugin.plugin
              Silverlight.plugin
    User Internet Plug-ins:
              OctoshapeWeb.plugin
    Bad Fonts:
              None
    Time Machine:
              Mobile backups: OFF
              Auto backup: NO
              Volumes being backed up:
                        Macintosh HD: Disk size: 499.25 GB Disk used: 278.75 GB
              Destinations:
                        TOSHIBA EXT [Local] (Last used)
                        Total size: 2 TB
                        Total number of backups: 5
                        Oldest backup: 2013-10-24 23:21:31 +0000
                        Last backup: 2013-10-25 02:59:08 +0000
                        Size of backup disk: Excellent
                                  Backup size 2 TB > (Disk size 499.25 GB X 3)
    Top Processes by CPU:
                   3%          WindowServer
                   1%          EtreCheck
                   1%          Microsoft PowerPoint
                   0%          BBLaunchAgent
                   0%          fontd
                   0%          aosnotifyd
    Top Processes by Memory:
              168 MB             Microsoft PowerPoint
              123 MB             Safari
              86 MB              Mail
              74 MB              WindowServer
              45 MB              com.apple.WebKit.Networking
              45 MB              com.apple.WebKit.WebContent
              41 MB              Finder
              41 MB              PluginProcess
              41 MB              mds_stores
              33 MB              Notes
    Virtual Memory Statistics:
              72 MB              Free RAM
              1.27 GB            Active RAM
              1.24 GB            Inactive RAM
              667 MB             Wired RAM
              2.58 GB            Page-ins
              111 MB             Page-outs

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    Your help we muchly appriciated,
    Best Regards,
    Rolf

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