Cucm 8.6 admin account not authorized

Permission were changed in the web ui for the administrator account and now the admin account cannot make role changes.  I do have access the cli but could find a way to create a new admin account.  How is it possible to change the current admin account permissions or create a new admin account with the correct permission?  CUCM is configure for local accounts only.  Thank you in advance! 

The user you are using itslef don't have privilleges. do you have any other user with admin rights?
one thing you can check on the enterprise parameter.
"Effective acess Privileges for Overlapping User Groups and roles : is it set Minimum or Maximum
If it is minimum try changing to maximum .
Br,
Nadeem 
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coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:321) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:220) at coldfusion.runtime.CfJspPage._invokeUDF(CfJspPage.java:2659) at cfApplication2ecfc498167235._factor5(C:\inetpub\wwwroot\projectDir\trunk\Application.cfc:45) at cfApplication2ecfc498167235.runPage(C:\inetpub\wwwroot\projectDir\trunk\Application.cfc:1) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:244) at coldfusion.runtime.TemplateProxyFactory.resolveComponentHelper(TemplateProxyFactory.java:538) at coldfusion.runtime.TemplateProxyFactory.resolveName(TemplateProxyFactory.java:234) at coldfusion.runtime.TemplateProxyFactory.resolveName(TemplateProxyFactory.java:159) at coldfusion.runtime.TemplateProxyFactory.resolveFile(TemplateProxyFactory.java:120) at coldfusion.cfc.CFCProxy.<init>(CFCProxy.java:138) at coldfusion.cfc.CFCProxy.<init>(CFCProxy.java:84) at coldfusion.runtime.AppEventInvoker.<init>(AppEventInvoker.java:64) at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter.java:232) at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter.java:40) at coldfusion.filter.PathFilter.invoke(PathFilter.java:112) at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:94) at coldfusion.filter.BrowserDebugFilter.invoke(BrowserDebugFilter.java:79) at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28) at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38) at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:46) at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38) at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22) at coldfusion.filter.CachingFilter.invoke(CachingFilter.java:62) at coldfusion.CfmServlet.service(CfmServlet.java:219) at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:89) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:42) at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:928) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:414) at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:204) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:539) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:298) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) at java.lang.Thread.run(Thread.java:662)
    And here is the listed exceptions, beneath the stack trace;
    13:09:56.056 - cfadminapiSecurityError Exception - in E:/cf10_final/cfusion/wwwroot/CFIDE/adminapi/accessmanager.cfc : line 48
             The current user is not authorized to invoke this method.
    13:09:56.056 - cfadminapiSecurityError Exception - in E:/cf10_final/cfusion/wwwroot/CFIDE/adminapi/accessmanager.cfc : line 48
             The current user is not authorized to invoke this method.
    13:09:56.056 - java.io.FileNotFoundException - in C:/ColdFusion10/cfusion/wwwroot/WEB-INF/exception/errorcontext.cfm : line 44
             E:/cf10_final/cfusion/wwwroot/CFIDE/adminapi/accessmanager.cfc (The system cannot find the path specified)
    This perspn seems to be having the same issue;
    http://forums.adobe.com/message/5051892
    and I agree I don't have "E" drive either!

    I've found a solution to my plight - I don't know if it'll work for you or help you try something that MAY fix it.
    I use a common code set which includes the Application.cfc from a CF Mapping - So, in the application.cfc in the actual website I do this:-
    <cfinclude template="/UberDirectory/Application.cfc">
    Then, in the /UberDirectory/Application.cfc, I was initialising a CFC which checks if the datasource was created for the website. The datasource checking code attempts to log into the Admin API and check & create if necessary the datasource.
    This has previously worked without fail for me - But in this instance it failed!! I was doing two things wrong - Firstly, the CFC should only be called in the Application.cfc in the onRequestStart section as the Application had to be initialised first - This is maybe because I've invoked the application.cfc in a "non-standard" manner.
    Secondly, once I'd moved the CFC invocation into oNRequestStart I saw the following error:-
    The string COOKIE.CFAUTHORIZATION_uber-directory is not a valid ColdFusion variable name.
    I had this as the app name .... <cfset this.name = 'uber-directory'>
    Changedthe dash to an underscore and I was away and could once again check the datasources
    Hope it helps
    Martin

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