CUCM 8.6 Manager Assistant Console
I am currently setting up a test setup of the Manager Assistant Console in proxy mode and have a few questions about the proxy lines and the intercom lines.
In the setup guide, Manager and Assistant Phone Configurations tell you to configure the phones with the following setting: (We have 7962 phones)
"If using the Cisco Unified IP Phone 7900 series, except Cisco Unified IP Phone 7940 or 7960, configure the intercom feature "
I assumed that these were standard intercoms like I had set up for some other Managers in the past. I had gone to "Call Routing>Intercom" and set up an intercom partition (Intercom1), a CSS (Intercom 1 CSS, includes ONLY the Intercom1 partition), and several DN's for intercoms (3-digits and out of range of our regular 5-digit DN's on phones). Then I created some custom phone button templates that included one intercom line in addition to the phone lines. This keeps intercoms lines separate from regular DN's so users can't call someone's intercom line as if it were a regular DN and they use the whisper mode by default placing the receiving phone in speaker mode but muted so the caller cannot surreptitiously listen in on someone else.
So, this is what I did also for the manager and assistant phones for use with the Assistant console. Simply created some more Intercom DN's and assigned them to the Manager and Assistant Phones using custom button templates that include a 'real' Intercom Line.
Everywhere else that talks about the intercom lines for the Manager Assistant Console seems to indicate that they are not 'real' intercom lines but simply regular DN's that have "Auto Answer w/ Speaker" turned on and are in the ONNET (everyone) partition. This means that there is no Whisper feature and the assistant (or anyone who knows the managers 'intercom DN' can spy on the manager. This is totally unacceptable.
I think I can configure this using 'real' Intercom lines that have their own partition (so only other intercom users can reach it) and have the whisper feature (auto answer w/ speakerphone BUT MUTED) except when it comes to the IPMA Clusterwide Parameter, "All User Partition" that is supposed to be configured with the name of the partition that includes the Intercom DN's AND the Proxy DN's.
The two possible solutions I can see are:
1. The Clusterwide Parameter is only for Automatic Configuration and I am manually configuring everything so maybe I don't have to configure this parameter while just using 'real' Intercoms in the Intercom1 partition while setting up proxy lines in the ONNET partition
OR
2. I might be able to configure the proxy DN's to use the Intercom partition instead of the ONNET partition.
The answer turned out to be 1. You can use real intercom lines just fine and in fact they have several advantages.
1. By using real intercom lines you initially get the one-way Whisper mode and the called party can press a button to go two way. The IPMA way are two-way only.
2. By using real intercom lines they stay intercom lines even when the assistant is logged out. The IPMA way causes the intercom lines to revert to normal phone lines when the assistant logs out.
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IPMA Assistant Console: âSystem Error: Please contact Administratorâ
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lukes
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Thank you.
Sent from Cisco Technical Support iPad AppHi,
http://www.cisco.com/en/US/products/sw/secursw/ps2113/products_tech_note09186a0080bc7910.shtml
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Manager-Assistant setup visual/audio alert turn on/off for manager
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DhirendravBackup the original file log4j-1.2.8.jar in oimclient/xlclient/ext
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Enterprise Manager Java Console for 10G
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>>
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What are the compatable web browsers for Oracle Enterprise Manager DB console 11.2?
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Web browser: IE 8
C:\Users\x-msarwar3>emctl status agent
Oracle Enterprise Manager 11g Database Control Release 11.2.0.3.0
Copyright (c) 1996, 2011 Oracle Corporation. All rights reserved.
Agent Version : 10.2.0.4.4
OMS Version : 10.2.0.4.4
Protocol Version : 10.2.0.4.4
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ad_fas360nds
Agent binaries : E:\Oracle\product\11.2.0\dbhome_1
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Agent URL : https://CSCCHN6DBS801.cscfed.root.ad:3938/emd/main
Repository URL : https://CSCCHN6DBS801.cscfed.root.ad:1158/em/upload/
Started at : 2014-11-17 18:13:30
Started by user : SYSTEM
Last Reload : 2014-11-17 18:20:21
Last successful upload : (none)
Last attempted upload : (none)
Total Megabytes of XML files uploaded so far : 0.00
Number of XML files pending upload : 1827
Size of XML files pending upload(MB) : 51.60
Available disk space on upload filesystem : 46.44%
Data channel upload directory : E:/Oracle/product/11.2.0/dbhome
/CSCCHN6DBS801.cscfed.root.ad_fas360nds/sysman/recv
Collection Status : Disabled by Upload Manager
Last attempted heartbeat to OMS : 2014-11-18 12:21:42
Last successful heartbeat to OMS : unknown
Agent is Running and Ready
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Oracle Enterprise Manager 11g Database Control Release 11.2.0.3.0
Copyright (c) 1996, 2011 Oracle Corporation. All rights reserved.
https://CSCCHN6DBS801.cscfed.root.ad:1158/em/console/aboutApplication
Oracle Enterprise Manager 11g is running.
Logs are generated in directory E:\Oracle\product\11.2.0\dbhome_1/CSCCHN6DBS80
cscfed.root.ad_fas360nds/sysman/log
C:\Users\x-msarwar3>
When I try to enter https://CSCCHN6DBS801.cscfed.root.ad:1158/em enter in IE 8, I get CERTIFICATE ERROR.
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2013-04-04 19:15:36,737 [OC4J Launcher] ERROR app.ContextInitializer contextInitialized.420 - Integration Class not found: oracle.sysman.pp.racprov.ui.intg.RACProvIntegration
2013-04-04 19:15:36,737 [OC4J Launcher] ERROR app.ContextInitializer contextInitialized.420 - Integration Class not found: oracle.sysman.pp.ec.ui.intg.ExtendClusterIntegration
2013-04-04 19:15:36,737 [OC4J Launcher] ERROR app.ContextInitializer contextInitialized.420 - Integration Class not found: oracle.sysman.pp.dn.ui.intg.DltNodeIntegration
2013-04-04 19:15:36,737 [OC4J Launcher] ERROR app.ContextInitializer contextInitialized.420 - Integration Class not found: oracle.sysman.pp.common.ui.intg.ProvCommonIntegration
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2013-04-04 19:15:37,876 [OC4J Launcher] ERROR sch.ScheduleTZService init.105 - Error While initializing emSDK/sch/ScheduleTZService $Locale not recognized
2013-04-04 19:15:40,809 [PAFStartupThread] ERROR conn.ConnectionService verifyRepositoryEx.891 - Invalid Connection Pool. ERROR = Locale not recognized
2013-04-04 19:15:42,837 [PAFStartupThread] ERROR conn.ConnectionService verifyRepositoryEx.891 - Invalid Connection Pool. ERROR = Locale not recognized
2013-04-04 19:15:46,861 [PAFStartupThread] ERROR conn.ConnectionService verifyRepositoryEx.891 - Invalid Connection Pool. ERROR = Locale not recognized
2013-04-04 19:15:54,739 [HTTPThreadGroup-2] ERROR conn.ConnectionService verifyRepositoryEx.891 - Invalid Connection Pool. ERROR = Locale not recognized
2013-04-04 19:15:54,786 [EMUI_19_15_54_/console/aboutApplication] ERROR svlt.PageHandler handleRequest.639 - java.lang.IllegalStateException: Response has already been committed
java.lang.IllegalStateException: Response has already been committed
Does anyone can help me?
Regards,
E.
Edited by: 852611 on Apr 4, 2013 11:05 AM>
[OC4J Launcher] ERROR conn.ConnectionService verifyRepositoryEx.891 - Invalid Connection Pool. ERROR = Locale not recognized
>
This may be the cause of your issue. Check the system time zone/locale setting. Ireland locale setting can trigger similar error in 11g DB (bug 8225653).
Regards,
- Loc -
How to avoid timeouts from Enterprise Manager/BPEL console?
Occasionally I want to deploy (from JDev) some BPEL processes to the AppServer.
Surprisingly I got some errors. I found out when I re-login into
Enterprise Manager and tried again to deploy it everything works fine.
So it seems to me all errors occur because of a forced logout from Enterprise Manager.
How can I avoid such situations?
PeterHi peter,
See this forum link:
Re: How to avoid auto-logout (=timeout) BPEL console?
It contains your post only. See it.
Cheers,
Abhi...
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