CUCM 9.1.2 SUB DRF LOCAL IS DOWN
Hello,
I am having a problem backup my cluster .
When enter the disaster recovery system everything is slow (most of the time )
Some times I get this message
"Unable to process request, master agent is busy"
In addition the service DRF local in the sub is "down"
after restart the service is up only for few minutes .
I found this post
https://supportforums.cisco.com/discussion/12070896/drf-local-service-stops-subscriber
but I am no sure this is same problem and didn't understand completely.
Any ideas ?
Thank you ,
Current time in UTC is : Wed May 21 10:14:55 UTC 2014
Current time in Asia/Jerusalem is : Wed May 21 13:14:55 IDT 2014
admin:utils ntp status
ntpd (pid 6235) is running...
remote refid st t when poll reach delay offset jitter
==============================================================================
*10.100.99.254 LOCAL(1) 8 u 6 64 37 0.814 5.778 0.799
10.100.10.16 10.100.10.15 4 u 56 64 37 0.475 141274. 6.427
10.100.10.15 212.199.182.150 3 u 28 64 37 0.625 141268. 6.839
synchronised to NTP server (10.100.99.254) at stratum 9
time correct to within 946 ms
polling server every 64 s
ok now the clock is synchronised
I still get the message Local Agent is not responding
Similar Messages
-
CUCM 8.6.2.20000 Pub & Sub DRF Local never starts when servers started
Anyone ever seen this? I'm running CUCM 8.6.2.20000 in my lab on Esxi5 VM's. Every time I gracefully shutdown the Pub and Sub, and turn them back on (this is a lab, hence the multiple on/offs) both Pub and Sub DRF local services never start. Never. DRF master starts, but not the two locals. I have to manually start them each and every time. Once they are started, no problems.
Hi,
Can you check whether you have any expired CAPF certificates in CUCM OS Admin page --> Security -- > Certificate management. If you do have you can delete the expired certs after confirming that there are valid certs available on the same page. Restart CAPF service after that.
We could also find the exact cause from the DRF local logs
Thanks,
Shenbagarajan -
DRF Local service stops on subscriber
We have a cluster of two CUCM 9.1 and have noticed that the service Cisco DRF Local on the subscriber fails by it self.
If we start the service manualy then we are able to backup the subscriber but some time after that the service would fail. When this happens our scheduled backup does not work. There is no problem with the backup of the Publisher.
Not sure if important but the cluster was upgraded from CUCM 7.1.5 using jump upgrade procedure.
Does anyone have an idea what could cause this or how to troubleshoot?
Regards.Hi,
First cross-check the serial numbers of ipsec-trust in all servers in a cluster.
follow the procedure
a. take a backup of the ipsec.pem certificate on the Publisher
b Take a backup of the ipsec-trust certificate that has the CUCM Publisher name, from both Publisher and Subscribers in a cluster.
c. Regenerate the ipsec.trust certificate on the Publisher
Hope this helps.
regds,
aman -
FTP Sub Command: Local Error with EasyDMS
We have been using DMS for several years. We have a vault setup and are able the checkin files with FTP via SAPGUI with no problems. Recently we have been looking at EasyDMS. We have it installed and can login ok. When we try to drag a file into the windows explorer the popup appears and we can enter the META data. When the file is checkin via FTP we get FTP Sub Command: Local Error.
Any suggestions would be appreciated.Tom,
We have encountered the exact same siituation with EasyDMS, we currently have had an OSS call to SAP for 2 weeks that ended up with the developers in Germany and bouncing the issue back to technical support and stating that they have no idea!
We are also interested in an answer, sorry I can't help you, but you are not alone. -
Percentage of Phones won't register after CUCM 9.1.2 Sub and TFTP failover
Hoping this has happened to someone else and they can shed some light on the subject. I have a CUCM 9.1.2 cluster running, pub, 2 subs, and 2 tftp servers. At the moment it's a small deployment so I have all phones registered to sub 01 as primary and using tftp01 as the primary tftp server. In order to have some VMWare maintenance done I recently shut down the pub, primary sub and primary tftp server forcing the phones to use the other half of the cluster. Everything there worked as expected, phones failed over, etc. The problem occurred after the VMWare maintenance was done. At that point I brought up the Pub and the primary sub (maintenance wasn't yet completed on the host that contained the primary tftp server). After the primary sub was up and back online is where the problem started. Random phones (all 8945 SIP that are all running the same firmware version SIP8941_8945.9-3-2-12) would just not register. Some of them would show registered in CUCM, however they were non-functional as DNs weren't displayed, no dial tone, etc. Others would just not register all together. In order to get a phone to register I had to perform a factory reset on the physical phone, if I did that they came back with no problem. Later after the maintenance was completed on the host that contained the primary tftp server and I brought that back online, I still had issues with phones however just a power cycle was enough to get those phones registered. I opened a TAC case one this but it ended up at packet captures and at that point ever phone I reset would just register correctly so I could never get an example of a phone that wouldn't register.
I'm convinced it's certificate related and having to do with the trust list, which is why I believe the factory reset on the phone would allow the phone to correctly register. There just doesn't seem to be any clear indication as to why it would be certificate related. Names weren't changed on any of the UC servers, VMWare version was upgraded from 5.0 to 5.1 but I can't see how that would have caused certificate issues.
Any help would be grateful or if this has also happened to anyone I'd love to hear what you did to resolve this as for future maintenance windows I have to be confident that phones will be able to fail over between cluster nodes.
Thank you,
AlexSo the phone is unable to authenticate the ITL it is getting or the new config file. This could mean that the ITL is corrupt on one of the nodes or that TVS isn't working properly.
I would try running "show itl" on each node and check the bottom of the output to see if the ITL is verified successfully.
I would also make sure TVS is running on all nodes okay.
You also should be able to just delete the ITL from the affected phones rather than doing a full factory reset in case this comes up again. -
How to adding ip phone to sub when pub is down
hi
two cucm are running in network as publisher and subscriber with 7.1.
how can a ip phone will add to sub when there is no pub(dead).
the sub with out pub will be a read only. so please tell me how to over come
thanks.Hi GVK,
in addition to what Jose and Nadeem has said[+5], u can make some changes in existing phones when PUB is down called as User Facing Features[UFF]
https://supportforums.cisco.com/docs/DOC-13672#User_Facing_Features
User Facing Features
Below is a list of user facing features that can be updated by the subscriber and therefore updated while the publisher is down.
User Facing Features
Call Forward All (CFA)
Message Waiting Indication (MWI)
Privacy Enable/Disable
Do Not Disturb Enable/Disable (DND)
Extension Mobility Login (EM)
Monitor (for future use, currently no updates at the user level)
Hunt Group Logout
Device Mobility
CTI CAPF status for end users and application users
Credential hacking and authentication
regds,
aman -
On Click Open a Sub report in Drill down with SSRS 2008
Please give a example in SSRS 2008 In which On Click a DrillDown Report , A sub report will be open with other details, and the Export to Excel and PDF is in the correct format.Thanks Santosh
Hi Santoshsp,
There is no too much difference in SSRS2008 comparing to SSRS2005, for detail steps, please refer to below:
1. Right-click the detail row on the Main report, and then select Insert Row->Inside Group-Below
2. Merge the new row, and the drap your subreport into this merged textbox.
3. Right-click the whole subreport row, then select Tablix Properties.
4. Move to Visibiblity tab, click the Hide option and the Checkbox of
Display can be toggled by this report Item
5. Select one toggle item based on your requirement. Such as we could select the datafield on the detail row.
6. Right-click the subreport control and then select Subreport Properties.
7. Select the subreport name in the drop-down list.
8. If the subreport contain parameters, you should move to the Parameter tab on the Subreport Properties dialog box, for this point you could refer to this link
http://msdn.microsoft.com/en-us/library/ms160348(SQL.100).aspx
If you have any question, please feel free to ask.
Thanks,
Challen Fu
Challen Fu [MSFT]
MSDN Community Support | Feedback to us
Get or Request Code Sample from Microsoft
Please remember to mark the replies as answers if they help and unmark them if they provide no help. -
How to Avoid Printing the data twice when the sub report has drill down?
Hello,
I have a sub report that has drill down which is placed in report footer.When i run the report sub report displays the data but when i tried to drill down it displays the same data again.After that i can able to drill down on sub report.Is there any way to avoid
printing the same data twice.
Thanks in advance.Hi,
If the subreport you're referring to does not grow in size and it does not span multiple pages and you know the size of it, here's what you can do to stop drilling into subreports :
1) Create a text object as large as the subreport (perhaps bigger than it) and fill it with spaces or new lines
2) Place it 'over' the subreport such that it covers the entire area occupied by the subreport
3) The subreport at all times should be smaller than the text object in all dimensions
Now, when you hover the mouse over the subreport, there isn't any magnifying glass for you to drill down into.
If the subreport has further drill-down functionality, then this isn't for you! Because, it just wouldn't allow you click on any objects in the subreport because of the text object eclipsing it. This is the only workaround I know at this point in time and I know a lot of users are looking for this.
I would suggest that you log this as an Enhancement Request at http://ideas.sap.com for our developers to have a look into this.
And finally, I also found an old forum post where Jamie has suggested a way to get this working on the Business Objects Environment. Give it a shot, if that's where the reports are eventually run.
How to disable subreport view
Hope this helps!
-Abhilash -
Suppressing sub-section with drill down OK
This may be an easy one that I just cannot figure out (I hope...).
I have created two details sections - details A and details B. I would like to suppress details section B while still allowing for drill down capabilities. However, that option is not available. I can either suppress the entire details section (A and B) with drill down capabilities or suppress either A OR B with no drill down capabilities.
Any and all help would be truly appreciated!!I can only think of using an on demand subreport which sits in Details b. but the row and the SR lable will be visible for all records.
Ian -
Cucm 7.1.3 cisco DB down on Publisher
Dear Experts,
Database communication error while login into Publisher admin.and from subscriber i can see in unified reporting CM Cluster overview active services status A cisco DB down on Publisher cucm version 7.1.3 1 publisher and 1 subscriber on MCS 7816I4 below are the cli dbrelication status
I have resarted the publisher from OS Admin but no luck.any other workaround highly appreciated.
admin:utils dbreplication status
-------------------- utils dbreplication status --------------------
Traceback (most recent call last):
File "/usr/local/cm/bin/DbReplStatus.py", line 98, in ?
fout = open(tmpOutputFile, 'w');
IOError: [Errno 30] Read-only file system: '/tmp/ReplicationStatus.2012_12_26_08_44_59.out'
admin:utils service list
Requesting service status, please wait...
System SSH [STARTED]
Cluster Manager [STARTED]
Service Manager is running
Getting list of all services
>> Return code = 0
A Cisco DB[STOPPED] Component is not running
A Cisco DB Replicator[STARTED]
Cisco AMC Service[STARTED]
Cisco AXL Web Service[STARTED]
Cisco Audit Event Service[STARTED]
Cisco Bulk Provisioning Service[STARTED]
Cisco CAR Scheduler[STARTED]
Cisco CAR Web Service[STARTED]
Cisco CDP[STARTED]
Cisco CDP Agent[STARTED]
Cisco CDR Agent[STARTED]
Cisco CDR Repository Manager[STARTED]
Cisco CTIManager[STARTED]
Cisco CTL Provider[STARTED]
Cisco CallManager[STARTED]
Cisco CallManager Admin[STARTED]
Cisco CallManager Attendant Console Server[STARTED]
Cisco CallManager Cisco IP Phone Services[STARTED]
Cisco CallManager Personal Directory[STARTED]
Cisco CallManager SNMP Service[STARTED]
Cisco CallManager Serviceability[STARTED]
Cisco CallManager Serviceability RTMT[STARTED]
Cisco Certificate Authority Proxy Function[STARTED]
Cisco Certificate Expiry Monitor[STARTED]
Cisco DHCP Monitor Service[STARTED]
Cisco DRF Local[STARTED]
Cisco DRF Master[STARTED]
Cisco Database Layer Monitor[STARTED]
Cisco Dialed Number Analyzer[STARTED]
Cisco DirSync[STARTED]
Cisco Extended Functions[STARTED]
Cisco Extension Mobility[STARTED]
Cisco Extension Mobility Application[STARTED]
Cisco IP Manager Assistant[STARTED]
Cisco IP Voice Media Streaming App[STARTED]
Cisco License Manager[STARTED]
Cisco Log Partition Monitoring Tool[STARTED]
Cisco Messaging Interface[STOPPED] Component is not running
Cisco RIS Data Collector[STARTED]
Cisco RTMT Reporter Servlet[STARTED]
Cisco SOAP - CDRonDemand Service[STARTED]
Cisco Serviceability Reporter[STARTED]
Cisco Syslog Agent[STARTED]
Cisco TAPS Service[STARTED]
Cisco Tftp[STARTED]
Cisco Tomcat[STARTED]
Cisco Tomcat Stats Servlet[STARTED]
Cisco Trace Collection Service[STARTED]
Cisco Trace Collection Servlet[STARTED]
Cisco UXL Web Service[STARTED]
Cisco Unified Mobile Voice Access Service[STARTED]
Cisco WebDialer Web Service[STARTED]
Host Resources Agent[STARTED]
MIB2 Agent[STARTED]
Native Agent Adapter[STARTED]
SNMP Master Agent[STARTED]
SOAP -Log Collection APIs[STARTED]
SOAP -Performance Monitoring APIs[STARTED]
SOAP -Real-Time Service APIs[STARTED]
System Application Agent[STARTED]
Primary Node =trueHi John,
Were there any changes made recently?
Can you send the outputs for the following:
From the Pub:
show status
utils diagnose test
utils ntp status
show network eth0 detail
show tech network hosts
utils network ping
utils network host
utils network host
From the Sub:
show status
utils diagnose test
utils ntp status
show network eth0 detail
show tech network hosts
utils network ping
utils network host
utils network host
utils network connectivity
Regards,
Harmit. -
Cisco CallManager 5.1.3 Migration to CUCM 8.6
Hello
I am trying to migrate a Cisco Call Manager v5.1.3 to a new CUCM v 8.6 running on a VM.
I made a DSR backup from Call Manager v5.1.3 and try to install it in a VM running the same version (5.1.3) but I am receiving the following error message:
At least one of the servers which was requested to be restored is not connected: CUCMPUB. This may be due to Master or Local Agent being down., Restore Completed...
Any ideas about how to upgrade this server in a VM? I would not like to upgrade the production server...
Thanks in advance
Miguel NeiraThanks for your response
The services are running...
Backup and Restore Services
Service Name Status
Cisco DRF Master
Running
Cisco DRF Local
Running -
I just wanted to verify before I did it, that I can restart the DRF services on my CUCM 7.0 without disrupting anything but backups right? A job seems to be hanging and I can't configure anything because it says that a backup is in progress, even though its not.
TIA,
MattHi Matt,
Backup and Restore Services
This section describes the Backup and Restore Services.
Cisco DRF Master
The CiscoDRF Master Agent service supports the DRF Master Agent, which works with the Disaster Recovery System graphical user interface (GUI) or command line interface (CLI) to schedule backups, perform restorations, view dependencies, check status of jobs, and cancel jobs, if necessary. The Cisco DRF Master Agent also provides the storage medium for the backup and restoration process.
In a Cisco Unified Communications Manager Business Edition system, this service supports both Cisco Unified Communications Manager and Cisco Unity Connection.
Cisco DRF Local
The Cisco DRF Local service supports the Cisco DRF Local Agent, which acts as the workhorse for the DRF Master Agent. Components register with the Cisco DRF Local Agent to use the disaster recovery framework. The Cisco DRF Local Agent executes commands that it receives from the Cisco DRF Master Agent. Cisco DRF Local Agent sends the status, logs, and command results to the Cisco DRF Master Agent.
In a Cisco Unified Communications Manager Business Edition system, this service supports both Cisco Unified Communications Manager and Cisco Unity Connection.
Please refer the below link for more information,
http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/service/7_0_1/admin_master/sasrvdes.html
Hope it helps.
Anand
Please rate helpful posts by clicking on the stars below the right answers !! -
Hi,
I want to install a cop file and after a few seconds I've this error msg below. I can (of course) reload the CUCM server, but I will find another way to solve this issue....
Caan you help me ?
Thanks a lot
Regards,
Christian.
Error Message (displayed on both web page and cli) :
(-The resource lock platform.api.network.address is currently locked by process 9801@SCUCM1 (NetMessageDispatch-21). Please try again later-)I just had a similar issue trying to upload a new firmware cop file and just tracked down the process and restarted the services associated with that process....
From the CLI run "show process list"
track down the process that is reporting the lock. In my instance it was process id 32264 which was associated with the DRF.
28114 /usr/local/Snmpri/bin/sappagt -pkg_conf -log_closefile -aperror -apemanate
32264 /usr/local/platform/bin/CiscoDRFMaster /usr/local/platform/conf/CiscoDRFMasterCfg.xml
1900 /usr/bin/perl /usr/local/Snmpri/script/sapp_agent.pl 28114
I then restarted the DRF master and local service.
admin:utils service restart Cisco DRF Master
admin:utils service restart Cisco DRF Local
Then I retried my firmware upgrade with no issues.
Thanks,
Greg -
Dear All ,
I am facing the below error message while taking backup in my cucm and my System Version : 8.0.3.10000-8 .
"Status : Local Agent is not responding. This may be due to Master or Local Agent being down. "
Kindly need support for this error .
Thanks.,
MubarakHi,
look into this link if this could be issue
http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-version-71/111796-cucm-drf.html#t100
Solution
First, verify if the Certificate Serial Number in the keystore of Publisher is present in the Truststore of all Subscribers. Complete these steps:
Log on to CUCM OS Administration page of Publisher server of the cluster setup. Choose Security > Certificate Management. The Certificate List window displays.
You can use the Find controls in order to filter the certificate.
Click on the ipsec.pem file and check the serial number of the certificate.
Log on to CUCM OS Administration page of each node of the cluster. Choose Security > Certificate Management. The Certificate List window displays.
You can use the Find controls in order to filter the certificate.
Click on ipsec-trust.pem file with the file name of hostname of the publisher and check the serial number of the certificate.
Certificate Serial Number should be same on all the nodes of the cluster. If Serial Number of any node is mismatched, complete these steps.
Log on to CUCM OS Admin page of affected node.
Choose Security > Certificate Management. The Certificate List window displays.
You can use the Find controls in order to filter the certificate.
Click on ipsec.pem file and download that certificate.
Find the existing ipsec-trust with the filename of the hostname of the publisher,click on the file name and Delete.
Upload the downloaded ipsec.pem file with the caption ipsec-trust.
Restart the DRF Master Agent(MA)/DRF Local Agent (LA).
regds,
aman -
Controlling which CUCM server communicate over a SIP trunk
We have 3 CUCM servers, two sub and one pub at two different physical locations.
There are two SIP trunk servers (non Cisco), we wish to have the CUCM at the same physical location to communicate with the SIP trunk device at its location, instead of going over the WAN to communicate with the other one.
Communications are initiated from the CUCM side through a route pattern that points to a RL/RG that contains the SIP trunk.
The SIP trunk uses a DP that uses a CUCM group that only contains the local CUCM server.
Can this be setup to reliably control which CUCM server talks to the SIP trunk server at its location?
Do we need to configure something differently?Hi,
If the CUCM's are located in different physical location then the communication should be over the IP-WAN and if it is about different CUCM Cluster then we can use H323 ICT Trunk between CUCM server for communication which is again WANLink.
Still not clear with your query, However as you want to control the Gwy/Trunks using the Route Pattern. You can create two separate route pattern for internal & external.
Wherein in Internal Route Pattern you can specify the ICT/SipTrunk/GWY which is connected within the cluster under Route List/RouteGroup to route the call.
And for External Route Pattern specify the Gwy/SipTrunk which connects you to the outside world.
Regards,
Venkatesh
Maybe you are looking for
-
Unable to Install Adobe AIR 2.6.0.19140
I am trying to install Adobe AIR (for the first time) on a Windows XP SP3 computer. The setup window informs me that: "An error has occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your adm
-
Went thru mozilla to business e-mail account/wanted to make a copy of notice to be sent/was clicking different buttons to find a "printer" all of a sudden the whole page went up and the top (bar,browser,everything disappeared) now can't find anything
-
Help with EJB 3.0 MEssage Driver Bean Wizard in NetBeans 5.5 preview
I am using NetBeans 5.5 preview with sun apps server 9.0 . But I am not able to write message driver beans . Can anybody help in this regards ^^ Unni
-
Really need help badly can not get i tunes to do anything on my iphone 4 or my laptop dwn loaded everything like it sed to an dwn icloud an other appps but carnt get them to do wot they say ya can do with theeem helpp me plz some body asap would be g
-
2.0.1 update is breaking iMac
Hi I just got the 2.0.1 iPod touch update it downloaded fine but when it goes to install my iMac goes to a kernel panic, should I re-download it again and try? I dont want it to break my iMac again Thanks