CUCM Call-Disconnect cause 47
Hello all,
i hve an issue with below senario
ph1----CUCM====CME=====NortelCs1000----ph2
1-when ph1 call ph2 , it rings, then silent call, after 12 sec call disconnect
2-debugging CME, gives; CUCM send disconnect cause 47
3-tracing CUCM give
AuConnectErrorInd | waitDisconnect | MediaManager(1,100,141,11) | MediaExchange(1,100,110,11) | (1,100,65,1).12257-(SEP00262D9FC90F:10.0.3.1)| [R:NP - HP: 0, NP: 2, LP: 0, VLP: 0, LZP: 0 DBP: 0]CI1=17696261 CI2=17696262 clearType=0
10.0.3.1is the ip of CME
4-call from ph2 to ph1 give the same symptom with same errors
5-if a phone registered at CME , it can call ph2 or ph1 normally, with codec g729
please help me to resolve this issue as all users cant call each others
Problem is likely a codec mismatch. Do you have MTP checked on the trunk between CUCM and CUCME? When you make calls from the phone to CME, are you sure it is negotiating G729?
47 typically means a transcoder couldn't be invoked when it wanted one. I would start looking at codec to see if you can find out what the issue is.
Similar Messages
-
Calls dropping with disconnect cause 16 (normal clearing)
I am faicing a strange problem within my voice network.
I am using both VoIP and SS7. For VoIP I am using IPIPGW and for SS7 PGW.
Some calls connect normally but immdeiately drop with disconnect cause 16, or ISDN cause 8090 (which mean normal clearing) .
I have difficulty on tracing the cause as I don't know where to start from.
Can someone indicate any poosible cause for this problem or where to start looking at.First specify where is the clearing message come from ? where do you see it
also intitate a debug for isdn q.931 messages to get deep into the cause... -
CME 8.6 Call Disconnect Issue
Hi All -
My company has a small CME deployment in Australia and yesterday the local network resource made some changes to the network related to other work but following their changes, a very weird problem is occuring on the system.
The site has 4 POTS lines coming in on a VIC-4FXO card and when calls come in, the IP phones ring but as soon as they try to answer the call disconnects. I was suspecting a codec negotiation issue but since the call is coming from the PSTN, I'm not real sure because it should be G.711 which the IP phones should handle fine.
my ccapi debugs show the call disconnecting with the typical 16 cause code (normal clearing). I can provide any part of the config or debug output required for some ideas.....
I appreciate the help.
TomHey Paolo,
I am facing the same issue but only with a single user.
Using ISDN2e (bri). She answers the call and it disconnects, can you please shine some light please
Please rate the post
Shibly Ibrahim -
FXO calls disconnect when answered
Hi
I've been struggling with this issue for over a month and both I and TAC seem to be stumped.
I have a customer with a small office that we are trying to migrate to a centralized CCM cluster. They have a 1760V with 4 analog lines that we want to connect to an FXO card. When we connect the lines to the router for testing I get the following behavior.
PSTN caller calls into the system.
The IP phone user hears the phone ring and answers the call.
The IP phone user sees the call disconnect After a second or two, the call begins to ring again on the IP phone If the IP phone user answers the call again, the call disconnects and the process repeats The PSTN caller hears ringback the whole time.
The problem seems to be that the router is interpreting a disconnect coming from the telco.
Trace snippet:-
008192: .Jul 31 08:36:28.484: htsp_process_event: [2/0,
FXOLS_PROCEEDING,
E_HTSP_CONNECT]fxols_offhook_connect
008193: .Jul 31 08:36:28.488: [2/0] set signal state = 0xC timestamp = 0
008194: .Jul 31 08:36:28.488: htsp_timer_stop
008195: .Jul 31 08:36:28.488: htsp_process_event: [2/0, FXOLS_CONNECT,
E_HTSP_VOICE_CUT_THROUGH]fxols_connect_proc_voice
008196: .Jul 31 08:36:28.716: htsp_process_event: [2/0, FXOLS_CONNECT,
E_DSP_SIG_0100]fxols_normal_battery
008197: .Jul 31 08:36:28.744: htsp_process_event: [2/0, FXOLS_CONNECT,
E_DSP_SIG_1100]fxols_offhook_disc
I've talked to the CO guy but he's been little help. I did have them run a ground start trunk for testing but it exibits the same behavior.
I've tried every combination of battery-reversal supervisory disconnect etc... that I can think of but I cannot seem to solve this problem.
TAC does not think its hardware related but I'm going to send a replacement router out just in case.
I'm hoping someone might have some suggestions for me.
Thanks in advanced.I have seen this problem before where the polarity on the wires were reversed and/or the physical wiring is physically 4 pairs instead of 2. The physical wires going into the fxo ports should be 2 wire.
Please have the telco verify that the polarity is not reversed [ make sure that verify/re-verify ] as sometimes they claim to check, but are not diligent enough when checking.
If the gateway is somehow detecting battery-reversal, then it will essentially disconnect the PSTN call leg, which will cause the ip phone to see a disconnect. Next, because the PSTN continues to ring the call, a second call will come in [ from the view of the ip phone ]. To test if battery reversal is causing the problem, you can temporarily disable battery-reversal detection on the voice port by using the following command:
router#test voice port 1/1/0 detector battery-reversal
If after disabling battery-reversal, and this problem dissapears, then there is your problem. Please note that the test voice port command only lasts until the router is rebooted.
HTH,
Tony -
Hi All,
I have an issue with call disconnect on FXO port. Call are getting disconnected as soon as it connects.
I observed the call takes the port 0/20 which has the command supervisory disconnect anytone
but in other ports I see supervisory disconnect dualtone mid-call
so I have changed with the second and got it working for some calls, In the debug vpm singal debugs I see remote device releases the call.
Could you tell me how this works and what are the debugs we could check to see what is the exact problem?
Number dialled are : 361000, 352788
Can you check? Logs and sh run is attached.
Thanks,
Lajith PBeside that what you said Laith - I still think that you need specific tones for disconnect on FXO and only then your voice setup is going to work as it should. I can't comment on different version of IOS-es but maybe your previous one was better in handling this type of problem...if you don't have any specific requirement and must use 15.1 IOS you can always revert back to 15.0 and continue using your ports as already...
But if I was on your place - I would solve this problem once for all and then you don't have to worry about some upcoming new IOS
HTH,
Dragan -
Calls disconnect on first try but works on second
Some of my calls disconnects first time(receiver can't listen my voice)
But the second call connects.and works fine
I don't understand why ?any one help please
Topic edited by RickardSorry to hear that.
As alexdon says, this sounds like it could be network related. Have you been in contact with your operator about this? Does it happen both on GSM only and WCDMA only? You can select this under Settings -> More -> Mobile networks -> network mode.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page. -
Call disconnected while transferring the calls
Hi All
My proplem is, when I call from my CME to an other PABX, the call was established successful and call transfer another extension that time call disconnected.
internal transferring not disconnecting all PSTN line connected through FXO port
please send me the ex:
please check the attached show run and update ASNP
Thank youHi.
Can you please activate a debug voice ccapi inout and try a call transfer?
Please post the output here.
Thanks
Regards
Carlo -
Skype Calls disconnect my internet.
Hello,
I'm having a really annoying problem here. Skype calls disconnect my internet at random intervals. It ONLY happens when I am in a Skype CALL. I could be gaming, or just minding my own business (staring at my desktop) and it will happen. I've tried several solutions but none of them seem to work. I've disabled uPnP.
I've used a port anywhere between 1000 and 65000.
I've checked and uncheck the "Use port 80 and 443 for additional incoming connections" multiple times. It never works.
Usually what I do is disconnect my computer from the router, and then reconnect it quickly, and it sets everything back to normal. (Normal internet connection). However, if I dont do that my internet will just stay disconnected for an extended period of time. (1-5 minutes, 5 being the longest I've experienced).
I run on Windows 7.
I have Microsoft Security Essentials.
My Skype version is 6.21.0.104
Please let me know if you need anymore information to solve my problem.That sounds like an issue with your router. Try bypassing your router to see what happens. If you router has any firmware updates available, apply them.
-
Call disconnected when lock is pressed
I used to be able to lock my phone (press the top button) when I was talking on it. It was a very nice feature when I wanted to move around and keep the phone in my pocket.
Now... when I press lock, the call disconnects.. I can't put it in my pocket of fear of something being pressed.
Anyone have any ideas how to fix this?
Thanks
SophieThis happens to me pretty often. Reboot it if it keeps happening, but it will happen again in the future. I don't know if it is a software problem, or maybe we have broken phones. This has been happening all along.
-
Dear all,
I purchased skype voip services, and trying to call pakistan from saudi arabia, but during last 4 days my all calls about 30-40 calls disconnect after 1 or one and half minutes. I am using nexus 4 android 4.4.4 and skype latest version. Also skype is not blocked in saudia arabia. Also i tried to make a call from my laptop but same issue. Is there any skype customer support number or email who can check my account and solve this issueI have the same problem with Skype calls from Saudi Arabia to landlines. Strangely, when I call from Saudi to the U.K. or Saudi to Switzerland I get clean, uninterupted phone calls. When I call Saudi to the United States the calls are disconnected after a bit more than one minute. I suspect the local telecom is doing this to discourage Skype users. Does anyone have the same experience making Skype calls from the Kingdom?
-
Greetings,
I've searched for information on this, but haven't found a solution. I am using MS Office 2013 64bit as well as MS Lync 2013 64bit. Server level team has migrated my
mailbox recently to Cloud.
I've noticed with Lync, when I connect my headset (Plantronics and Microsoft Lync), I get a dial tone. We do not have Lync connected to a phone system. It plays the
dial tone over Lync. The only way to stop it is to end the call.
The weird part that my colleague is using the same computer. If he logs into the system using his own username, he doesn’t experience this issue although he uses the
same headset which I am using and having problem with!!
Why is there a dialtone on Lync when I login to my profile? It's not even connected to a phone line!
How to I disable a dialtone from happening?
Your assistance with this would be greatly appreciated!I am having a similar issue. Setup:
Windows 7 x64
Jabra Pro 9460 headset with Jabra Control Center 2.14.5888.0
Lync 2013 (15.0.4623.1000) MSO 15.0.4645.1000 32-bit
Setup to use Jabra
Cisco IP Communicator 8.6.1.0 (Cisco IP Phone)
Setup to use Jabra
When I start a meeting in Lync via “Meet Now”, I immediately get:
A dial tone on the headset
Cisco IP Phone move to foreground and a call is started
Lync’s Join Meeting Audio window is displayed
No matter which option is select, including “Don’t join audio”, the dial tone continues.
If I hang up the call on the Cisco IP Phone, the Lync meeting indicates:
“You have been removed from this conversation.”
I have used this in the past, before a rebuild to x64 when everything was upgraded, without this interaction.
Is there a way to stop Lync from manipulating the Cisco IP Phone?
Have deleted the profile as indicated as the Answer above…no help. -
BT engineer call out causes chaos
Hi, I'm currently in dispute with BT regarding a £130 engineer call out charge that has been applied to me bill.
The charge relates to a call out where an engineer visited to try and resolve a poor quality line. In the process he disconnected our internal phone extension sockets (blaming them for the problem), called his Dad in for back-up and then advised us that we'd be better off calling an electrician than BT.
Several months later we have now had the problem resolved through our broadband provider - it turned out to be a BT line issue with the local telegraph pole.
I've found the customer support from BT shocking - the arrogance and lack of customer care is second to none. I'd be grateful for advice on how to resolve this issue. Given the level of problem it has caused and BT's approach to date, I would be very willing to pursue this via the small claims court or OFCOM.
All views welcomed. Thanks.It would have been Openreach that visited, not BT. Openreach look after the external network.
Any charges that they raised, would be passed back to your phone service provider.
If you have a complaint about Openreach, you can contact them on the link below.
http://www.openreach.com/orpg/home/contactus/tellussomething/tellussomethingaboutourpeople/tellabout...
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
I have a client who is getting random disconnect errors from his cucm servers. They seem to encompass other network errors at times as well, but not always. I'm having a hard time telling if its cucm or if it is a network issue in general.
I pulled his core logs and at the time of disconnect messages from RTMT I'm seeing this:
|StationInit: TCPPid = [1.100.9.58957]Socket Broken. DeviceName=SEP002584189723,IPAddr=10.100.7.49, Port=0xc702, Device Controller=[1,51,5397]|1,100,50,1.20646898^10.100.7.49^SEP002584189723
11:35:48.006 |StationInit: TCPPid = [1.100.9.58948]Socket Broken. DeviceName=,IPAddr=10.101.1.42, Port=0xcbf2, Device Controller=[0,0,0]|1,100,55,3.1^*^*
11:35:48.050 |StationInit: TCPPid = [1.100.9.58250]Socket Broken. DeviceName=,IPAddr=10.101.1.112, Port=0xc436, Device Controller=[0,0,0]|1,100,55,3.1^*^*
11:35:48.067 |StationInit: TCPPid = [1.100.9.59376]Socket Broken. DeviceName=,IPAddr=10.101.1.16, Port=0xc55e, Device Controller=[0,0,0]|1,100,55,3.1^*^*
11:35:48.099 |StationInit: TCPPid = [1.100.9.58840]Socket Broken. DeviceName=,IPAddr=10.101.1.8, Port=0xc577, Device Controller=[0,0,0]|1,100,55,3.1^*^*
The Cisco UP Presence Engine service on the peer node of a subcluster has failed AppID : Cisco Syslog Agent ClusterID :
|StationInit: TCPPid = [1.100.9.58957]Socket Broken. DeviceName=SEP002584189723,IPAddr=10.100.7.49, Port=0xc702, Device Controller=[1,51,5397]|1,100,50,1.20646898^10.100.7.49^SEP002584189723
11:35:48.006 |StationInit: TCPPid = [1.100.9.58948]Socket Broken. DeviceName=,IPAddr=10.101.1.42, Port=0xcbf2, Device Controller=[0,0,0]|1,100,55,3.1^*^*
11:35:48.050 |StationInit: TCPPid = [1.100.9.58250]Socket Broken. DeviceName=,IPAddr=10.101.1.112, Port=0xc436, Device Controller=[0,0,0]|1,100,55,3.1^*^*
11:35:48.067 |StationInit: TCPPid = [1.100.9.59376]Socket Broken. DeviceName=,IPAddr=10.101.1.16, Port=0xc55e, Device Controller=[0,0,0]|1,100,55,3.1^*^*
11:35:48.099 |StationInit: TCPPid = [1.100.9.58840]Socket Broken. DeviceName=,IPAddr=10.101.1.8, Port=0xc577, Device Controller=[0,0,0]|1,100,55,3.1^*^*
and lots of them, for a few minutes and then it stops. When I search around for solutions for this I see "contact TAC" repeatedly. Can anyone help me determine if I have a cm problem or a network problem. He did reboot the cluster 12 days ago and it didn't stop the problems. The disconnect errors related to all components of the phone system (cucm, cuc, uccx, cups) and have been anything from "SDL link to remote application is out of service", "OUT-OF-SERVICE AppID : Cisco UP Presence Engine ClusterID", "
The Cisco UP Presence Engine service on the peer node of a subcluster has failed AppID : Cisco Syslog Agent ClusterID", "user 2 ntpRunningStatus.sh: Primary node NTP server, SVUCCX01, is currently inaccessible or down"
So its just like all communication breaks and then comes back again. I'd like to do as much leanring as possilble with this and not just run to TAC. Any suggestions?Hi Dustin,
Please see the explaination for the error you are getting:-
CCM_CALLMANAGER-CALLMANAGER-1-SDLLinkOOS : SDL link to remote application is out of service Remote Application IP Address [String] Unique Link ID [String] Local Node ID [UInt] Local Application ID [Enum]Remote Node ID [UInt] Remote Application ID [Enum]
Explanation This alarm indicates that the local Unified CM has lost communication with the remote Unified CM. This alarm usually indicates that a node has gone out of service (whether intentionally for maintenance or to install a new load for example; or unintentionally due to a service failure or connectivity failure).
Recommended Action In the Cisco Unified Reporting tool, run a CM Cluster Overview report and check to see if all servers can communicate with the Publisher. Also check for any alarms that might have indicated a CallManager failure and take appropriate action for the indicated failure. If the node was taken out of service intentionally, bring the node back into service.
Reason Code - Enum Definitions
Enum Definitions - LocalApplicationID
Value
Definition
100
CallManager
Enum Definitions - RemoteApplicationID
Value
Definition
100
CallManager
The most common Lost communication for CallManagers could be Callmanager server hang, network problems or high CPU
You can use RTMT to monitor this.
CM servers keep a TCP connection to other servers in the cluster. When that TCP connection is broken due to network connectivity or lack of server resources, the above error is generated.
Also the sdi traces you have provided won't be useful to analyze the problem but rather please take detailed sdl traces.
If possible then take SDL detailed traces with sniffer filtering TCP port 8002 in order to find out if this is a Network problem or not.
Sometimes due to highly fragmented disk can cause heavy disk I/O utilizing all the CPU.
Was there any upgradation or migration activity was carried out in network?
Please check the server NIC and switch NIC or other NIC have the same speed/duplex settings.
Regards,
Nishant Savalia -
Call Termination Cause Value = 47
Dear All,
We have an IP-IP Gateway which is for VoIP termination. Dialing to particular countries for example China, we are getting cause code = 47.
We refered back to VoIP Telco but they insisted the problem is on the IP-IP Gateway equipment. Attached is the config (portions) and CAR...Hi Nicholas,
Cause code 47 is "No Resources".
Generally, this is just as it sounds. It can usually be traced to either a lack of DSP resources, channels, or more often than not a codec issue.
Check the region of your MTP and Annunciator against the region of your H323 trunk, and see if you will need to transcode. If so, make sure you have a transcoder available.
As well, make sure your MRGL properly lists both an MTP and transcoder.
There's about a 90% chance that the no resources has something to do with transcoding or MTP on CUCM related to your codec.
Does this only happen on transfers, faxes, when the call rings, etc?
hth,
nick -
Calling EJB causes error in CF Administrator
Hello,
I just moved from CFMX 6.1 Enterprise to 7 Standard and now
I'm having trouble when I invoke an EJB. The EJB returns the
information successfully, but then when I try to access the CF
Administrator, the following error is shown:
Security: The requested template has been denied access to
D:\WebSites\mntwia01\CFIDE\adminapi\administrator. cfc. The
following is the internal exception message: access denied
(java.io.FilePermission
D:\WebSites\mntwia01\CFIDE\adminapi\administrator.cfc execute)
ColdFusion cannot determine the line of the template that caused
this error. This is often caused by an error in the exception
handling subsystem.
The rest of the website works fine, but I need to restart
ColdFusion in order to be ablet to access the administrator again.
The problem happens with every EJB I call, and only since the move
to CF 7.
Thank you for any suggestions,This error seems to happen if you are debugging a function (or any subprogram with OUT parameters) and the debug call block does not assign the function's return value (and/or OUT parameters) to bind variable.
The default call block generated by SQL Developer for debugging a function ends with a statement like:
:v_Return := v_Return;
assigning the return value from the function call to a bind variable.
If you remove this bind variable entirely (say, because you used the "From File" option to load some existing script for calling the function in question), then you get the "Invalid Column Index" error. Presumably SQL Developer expects to be able to get the return value of the function out of a bind variable, so if there is nothing to bind to it gets an error.
Now, there doesn't seem to be any very good reason for this, since as far as I can tell you can't view the return value in any way after completing the debug run (and in fact, in many debug runs you may not even run the function to completion).
Maybe you are looking for
-
Open vi within vi and close the the last one
Hi all I've searched the solution to my problem, but didn't find. Short brief: I have a VI that uses for authorization, then if all O.K it should open other VI("code-vi") and run it and close itself. I saw that some people recommended , that it can
-
Firefox won't open to do Reset-so uninstalled-no option to save profile!
Was getting error code of "can't load XPCOM ". I thought it might be related to Norton since it had had problems twice in two weeks. Their tech support tried to help, but thinks it is a Firefox problem that was blocking Norton from being able to run.
-
"Missing" new features in Amber?
Some customers have posted about new features which seem to be absent from their phones after the Amber update. FM Radio This is a new feature for Lumia 520, 521, 720, 820, 920 and 925. You will find Radio as a new option in Music and Videos, see the
-
I'm receiving an error message 7 (Windows error 127) while installing latest iTunes
While installing the latest iTunes i'm receiving a message Error 7 (Windows error 127) please reinstall iTunes.
-
Acrobat reader will not print what is showing on the screen
I created a business card in a graphic design program, exported it as a PDF file. When I open the pdf file in acrobat, it will display correctly on the screen, but will not print correctly. When I click on the print icon, a box opens and shows a sm