CUCM doesn't show the translated number
Hey guys,
I had this working on my Call Manager and not sure what has happened, was hoping someone could help.
I have a number of translation patterns configured so that if a user dials another user by their external DID number, the CM routes the call internally.
This still works - however after dialling the full external number, once the dialling is finished we used to see the translated (shortened internal) number of the phone but now we are only seeing exactly what was dialled.
Example:
Internal user has extension 2000, this extension has a DID of number 073072000
If I am on extension 2200 and I dial 073072000 then on my phones display it would change to 2000 as soon as I finished dialling digits.
Now for some reason it is no longer changing the number to 2000 after I finish dialling - it just displays the actual dialled digits of 073072000.
I know that the translation pattern is working, due to call access restrictions the call would normally be blocked. It just is not showing the translated pattern on the phone display.
The pattern is configured as:
007307.2XXXX
The Called Party Transformation is set to discard PreDot.
Thoughts?
Thanks this was the setting I had changed!
I had turned it to True as this meant incoming calls from UCCX to agents then shows the callers number and not the CTI port that sends the call over to CUCM - which is annoying.
Sucks you can only have it one way or the other system wide.
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Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x32
Operating System: Windows Vista 32-bit
Version: 6.0 Service Pack 2
System architecture: Intel CPU Family:6, Model:7, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1
Physical processor count: 2
Processor speed: 2394 MHz
Built-in memory: 3038 MB
Free memory: 1387 MB
Memory available to Photoshop: 1671 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
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OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
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Video Card Renderer: ATI Mobility Radeon HD 4650
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 900, right: 1600
Video Card Number: 1
Video Card: ATI Mobility Radeon HD 4650
OpenCL Unavailable
Driver Version: 7.01.01.849
Driver Date: 20090208190620.000000-000
Video Card Driver: atidxx32.dll,atidxx64,atiumdag.dll,atiumdva.cap,atiumd64,atiumd6a,atitmm64
Video Mode: 1600 x 900 x 4294967296 colors
Video Card Caption: ATI Mobility Radeon HD 4650
Video Card Memory: 1024 MB
Video Rect Texture Size: 8192
Serial number: 92298703051332501777
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6\
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