CUCM license migration

Hi,
One of our customer wants to migrate their 300 essential license to CUWL standard license. But I can't find any option for that. Can anybody advice me how to do it?
Thanks
Asif

If you are a partner, I would work with Partner Plus to get this ironed out. They will even give you the BoM.

Similar Messages

How to Find my CUCM License Details

After a company split, a second split, and then a company buyout, we are left with a running CUCM phone system. The guys that put it together are long gone. So I am unsure what the CUCM license is good for. This makes me nervous.
In CUCM, I can see we have 700 units and using 300. What else can I ascertain about the license? I have the login for the Pub CLI, if that helps. I'm mostly concerned that we could find out that we are losing the license and we have to pay for a new license or lose phone service, if say, someone in one of the other companies also installs the same license.
Who originally paid for it?
Who now owns it?
How long is it good for?
etc.
Is there a 'list license details" or something that gives me all this info?
thank you

You can't find anything related to who paid and who owns from the server, get in touch with whoever placed the order, or moved the licenses, sold the company, etc. That's the kind of info only whoever was involved in the deals would know.
Licenses are tied to a MAC address, you can't just move and swap them around freely without involving Cisco to change that MAC.
It's good for eternity, or when you do a major upgrade (at least for the SW feature licenses on that version), there's no time period associated to it as long as you keep on the same major version..
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

CUCM Licenses - what in the world is going on?

I'm utterly confused with my CUCM licensing and could really use some help.
We have a CUCM 9.1.1 that is having user license issues. We previously had 30 CUWL Standard (9.0) licenses, but were running out, so I purchased 10 of the L-CUWL-ADDON-STDK9. Once I had installed them, it said I still had 30 Standard, but also 10 CUWL Premium. So right off the bat I'm wondering if this is right.
I'm being told in CUCM that I'm using too many licenses. My usage in CUCM is as follows:
CUWL Standard: 3 used (3 users)
Enhanced Plus: 21 user (21 users)
Enhanced: 9 (9 users)
Basic, essential and Telepresence Room: 0
Note that when I click on the 21 Enhanced Plus Users, it gives me a report of these users. For some reason when I click on the Enhanced users, it just says "9 records found" and doesn't show me a list...
In ELM, apparently the problem is my Enhanced Users. I see the following:
CUWL Standard: 3 required, 30 installed, 0 unused
Enhanced Plus: 21 required, 0 installed, 0 unused
Enhanced: 9 required, 1 installed, -2 Unused
So my questions are:
-Can someone help me to understand how the math works, here?
-Should I be assigning an additional device to the Enhanced users to make them Enhanced Plus users? Will that fix the issue?
-What happened to my "CUWL Premium" licenses? How do they factor into this?
-Why won't CUCM show me which users are using Premium licenses?
Thanks very much!

Hi,
what is the exact CUCM version u are using?
the figure shows
CUWL Standard: 3 required, 30 installed, 0 unused
Enhanced Plus: 21 required, 0 installed, 0 unused
Enhanced: 9 required, 1 installed, -2 Unused
You have installed only 30 CUWL standard and 1 Enhanced license.You do not have any Enhanced Plus license installed so, 21 have been borrowed from CUWL standard while 8 have been borrowed by Enhanced user which makes total of 21+9+3=33[Total installed are 31].
2 for Enhanced would be showing out of compliance.
yuo do not have any Premium License.
regds,
aman

How old licenses migration during basic and advanced cisco ise?

Hello,
How old licenses migration during basic and advanced cisco ise?
Regards,
Alvaro

Hi,
What do you mean by migration? you are migrating to another hardware? or you are upgrading from basic to advanced license?
here is the install/upgrade process:
http://www.cisco.com/en/US/docs/security/ise/1.1/user_guide/ise_man_license.html#wp1059946
If you are migrating from one device to another I think you need to use this link:
https://tools.cisco.com/SWIFT/LicensingUI/Home
HTH
Amjad

VCS HW to VM license migration

We recently purchased 4 x LIC-VVCS-E-M-PAK and 4 x LIC-VVCS-C-M-PAK so we could migrate all our call licensing from VCS HW appliances to VMs, however when I go to redeem one of the PAKs I got for the VCS-C, it's only showing the following as available:
LIC-VVCS-C-M-PAK
1
LIC-VCSE-100
1
LIC-VCS-GW
1
Shouldn't it allow me to enter the serial number of a HW applicance to migrate from, then give me the relevant call licenses also? Has anyone else had experience migrating HW licenses to VM who could maybe shed some light on this?

Hello Nick -
Please reference the below discussion, you'll need to email a certain group with Cisco to process the request to rehost the appliance option keys to the VM. I'm sad to say that there isn't any automatic process in the background that does this when one purchases a migration for any product, it's all manual, and done by the customer most of the time.
vcsvcse-license-migration-hardware-vm

License Migration for Unified Communications.

Hi guys. I need assistance for migrate the existing licenses for Cisco Unified Communications Manager, Cisco Unity Connection and Cisco Unified Contact Center Express devices to be valid in the new version installed.
The existing versions are:
   * Cisco Unified Communications Manager 5.0
   * Cisco Unity 4.0
   * Cisco Unified Contact Center Express 4.5
The new versions are:
   * Cisco Unified Communications Manager 8.6
   * Cisco Unity Connection 8.6
   * Cisco Unified Contact Center Express 8.5
I tried to use the licensing tools such as "Cisco Licensing" ([email protected]) and "Product License Registration" (https://tools.cisco.com/SWIFT/LicensingUI/lookupLicenseRehost) but I have not obtained satisfactory results.
The Product License Registration requieres the following information but I don't know this:
UDI Product ID:
UDI Serial Number:
Device Credential:
Someone knows what is the best way to migrate licenses for UC applications?
I appreciate any cooperation in this case.
Thanks a lot.
Ernesto Gonzalez

Hi Ernesto,
For UCCX 4.5 to 8.5, as there is no direct path available for upgrade , you need to use an intermediate version 7.0 to restaore the 4.5 data. From UCCX 7.0 with latest SR you have to perfrom one more upgrade to reach the version 8.5.
You can use the ordering guides to get to know about the license migration.
http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/prod_how_to_order.html
http://www.cisco.com/en/US/services/ps2961/ps2664/services_overview_uc_ordering_guide.pdf
Hope it helps.
Anand
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4400 AP license migration to 5500 - is it possible ?

Hi all,
Can someone please tell if it's possible to use existing AP license number from an old 4404 WLC to a new WLC 5508 ?
I know that the 4404 has hard licensed bounded to the controller, not like the 5508 adder licenses that can be purchased separate, but I cannot find information about this type of migration (from 4404 to 5508).
Thank you.

No, you can't move a license from a 440x to another platform. When you purchase the 5508, you'll need to make sure you purchase the appropriate license size
HTH,
Steve
Please remember to rate useful posts, and mark questions as answered

Prime LMS 4.2 to Prime Infrastructure 2.0 license migration

A couple of months ago I upgraded WCS to Prime Infrastructure (WCS via NCS to PI 1.2 at that time). Meanwhile PI is running version 2.0. For some reason, when purchasing the upgrade licenses, I also got a 500 device LMS4.2 upgrade license.
The exact part numbers were:
R-W-PI12-M-K9 WCS 7.0 to Cisco Prime Infrastructure 1.2 Migration
R-PI12-BASE-K9 Prime Infrastructure 1.2 Base License and Software
L-PI12-LF-500-LIC Prime Infrastructure 1.2 - Lifecycle - 500 Device Lic PAK
L-PILMS42-500-M Prime Infrastructure LMS 4.2 - 500 Device Upgrade Lic
I have a virtual LMS appliance running where I installed the 500 device license I mentioned. I've actually never used LMS but that's a different story...
As I'm running low on PI device licenses (lifecycle licenses to be precise), the question is:
Is there an officially supported scenario to migrate these 500 LMS 4.2 licenses (that are already the result of a license upgrade) to PI 2.0?
If so: what part numbers do I need to purchase? I suppose I need
R-L-PI2X-U-K9 LMS to Cisco Prime Infrastructure 2.x Upgrade
plus
(L-L-PI2X-500-U LMS to Cisco Prime Infrastructure 2.x Lifecycle Upgrade 500 Device)
XOR
(L-L-PI2X-500-UP LMS to Cisco Prime Infrastructure 2.x Lifecycle Upgrade with PASS 500 Device)
Maybe someone can comment on that... thanks in advance.

In case anyone is facing the same issue:
Meanwhile, I finished the upgrade process using the following part numbers:

CUCM Licensing/ordering and demo licenses

Hello,
I am trying to setup a lab with CUCM and trying to figure out the process to place an order for CUCM. I know that you need DLU licneses for each phone, however do I need to buy a base license in addition to that? How does it work?
Also, does CUCM come with a demo license which I can use for my lab without ordering any additional licenses??
What are my options?
I alos tried to search the part/product numbers for CUCM ordering but was not able to find them on Cisco site. I am interested in buying CUCM 7.x.
Thank you.

Hi there,
The Part# you would be looking for is;
CM7.1-K9-LAB
SW Unified CM 7.1 Appliance, 100 DLUs, Lab System Only
This comes with licensing for 2 Nodes, Software (DVD's) and 100 DLU's which
is good for approx. 20 phones I believe the End of Sale for this is June of this year.
Cheers!
Rob
"Everything is broken" - Bob Dylan

CUCM License counting and Alarm configuration with SMTP

Hi All UC Experts,
After the CUCM version 9 happened, the CUCM will become trail 60 days when the used UCL license is over.
Is it possible to set a SMTP alarm to inform the admin to purchase the UCL ASAP?
I checked the SMTP host configuration: If you want the system to send you e-mail, from the Certificate Expiry Monitor, for example, you must configure an SMTP host.

Hi Edwin,
There is no such feature available in ELM on version 9.x. Alarms for 'demo' and 'overage' are generated 7 days after the condition is detected.
HTH
Manish

CUCME and CUCM Licensing

I would like to know how to register the licenses ordered for IP Phones to be registered and uploaded
in to CUCME and CUCM.
I searched a lot of documents but cant find out a proper answer. Could someone help me out on this issue, as I am having 2 projects, 1 with CUCME and 1 with CUCM. The customer have ordered for Licenses, but i dont know how to register it.
Please help

No, the whole process really is what I've written above. The license file is purchasesd from Cisco, but once you have that file there is no further involvement with Cisco, it's all done on the CUCM.
You license the CUCM to accept a certain number of devices, and then as you add phones to the CUCM the license totals will go down.
The licenses are in units. So say you apply a license file that contains 1000 units. If you look in the License Calculator, it will tell you how many units each type of phone would use up.
Every time you add a phone (or sometimes a feature such as Mobility) it will use up a certain number of units as shown in the Calculator, and if you ever remove that phone later (say because it needs replaced because of a fault or for a newer model), the units are returned. So for example, a Cisco 7945 IP phone takes up 4 units each, whereas a 7975 uses up 5 units each.
Once you run out of units it won't let you add any more phones until you either remove some devices to get the units back, or you apply more units.

Need help on cisco CUCM license issue

Hi Team,
I am using 9.0 version CUCM . This machine i have cloned from some other CUCM .So after logging into to CUCM web admin i am getting an error like The system is operating with an insufficient number of licenses. Configure additional licenses in your Enterprise License Manager in order to restore the ability to provision users and devices. So i tried to login to ELM Manager for applying license .But ELM is giving an error like invalid username and password. I am using the same username and password which i used to login into cucm web admin .
So can some one please help on this issue.
Thanks,
Sasikumar.

Try this,
Unknown username and password for Enterprise License Manager login
Description
I do not know the username and password of the system when it was originally installed, so I cannot log into Enterprise License Manager.
Resolution
Log into the platform CLI with the OS administration credentials and use the license management list users command to view the username to use for signing into the Enterprise License Manager application. If you are not sure what the password is for this username, you can use the license management change user password command to change this password.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/9_0_1/CUCM_BK_E596FD72_00_enterprise-license-manager-user-90_chapter_0101.html#CUCM_RF_I970430F_00
HTH
Manish

VCS\VCSE license migration from hardware to VM.

Hi all,
I want to migrate my VCS\VCSE from hardware to virtual.
Both servers are covered by active maintenance contract.
How does licensing work in this case? What is the transfer procedure?
Any cost involved?
Thank you.

Hi,
Regarding Cisco VCS, in order to migrate from hardware to virtual machine, you will need to purchase a new license to make the transfer. These are the partnumbers you need:
R-VMVCS-C-M-K9
For HW Migration to E-Delivery Virtual VCS Control Only
R-VMVCS-E-M-K9
For HW Migration to E-Delivery Virtual VCS Expressway Only
Please, contact your Cisco representative to get further information.
After you purchase the license, the license rehost from appliance to VM will be made by a specific Cisco team, not the Global License Operation team, this is a different rehost process. You will have to send your request to [email protected], this team will provide all the instruction to rehost your VCS license properly.
I hope this help.
Regards
Paulo Souza
Please rate replies and mark question as "answered" if applicable.

Access Denied: CUCM Licensing Bulk Capabilities Assignment for CUPS

Hi,
I am building a CUPS 8.5 server. On CUCM 8.5 Administration System->Licensing->Capabilities Assignment->Bulk Assignment is giving me an error.
Access to the requested resource has been denied.
The attempted action was a violation of security protocols and will not be allowed. Please try another action.
I noticed that the Bulk Assignment button is crossed out with a red sign.
I can assign CUP/CUPS by clicking on the users individually.
Any ideas why this might be happenning?
Regards,
Alp

While Bulk Assignment doesn't work in the GUI, it is still possible to do Capabilities Assignment in CUCM 8.5 using the Bulk Administration Tool. Format the comma-separated file according to the instructions in the View Sample File link in Bulk Administration -> CUPS -> Update CUPS/CUPC Users:
User ID,Enable CUP,Enable CUPC
xmzhou,t,t
ddaiker,t,f
|____| | |
   |    | |
   |    | |
   |    | |
   |    | |
   |    | Enable CUPC (1 char, mandatory)
   |    |
   |     Enable CUP (1 char, mandatory)
   |
   |
   User ID ( 1 to 128 characters, mandatory)
Upload the file in Bulk Administration -> Upload/Download files as a CUP Users target and Update CUP Users transaction type, then apply the file in the CUPS user update page where you got the sample file.

CUCM LICENSING WITH DM-LIC

e have a customer with cucm 8.6. they are purchasing device license LIC-CM-DL for the additional ip phones.
I want to know if its possible start selling UCL lics?
Thanks.

You can reach pre-sales for this kind of questions.

CUCM license migration

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